Fails to update, fix doesn't work

October 5, 2007

When trying to update it gives me an error that some services are not running

(0x8DDD0018). I have checked the services, restarted them, and it still does

not work. I have checked to make sure it wasn't a local issue, and I can

still get updates on my laptop, so it's not internet related. I attempted to

run with firewall off, no avail. I have compared services to my laptop, and

all is in order, but I still cannot update my windows. I can't even read the

"review your update history" to get the error log file!

--

Anthony

October 6, 2007

Hello Anthony,

What fix have you try ?

Have you ty this

http://support.microsoft.com/kb/910337

Let us know what happens.

- -- ---

"Anthony" wrote:

> When trying to update it gives me an error that some services are not running

> (0x8DDD0018). I have checked the services, restarted them, and it still does

> not work. I have checked to make sure it wasn't a local issue, and I can

> still get updates on my laptop, so it's not internet related. I attempted to

> run with firewall off, no avail. I have compared services to my laptop, and

> all is in order, but I still cannot update my windows. I can't even read the

> "review your update history" to get the error log file!

>

> --

> Anthony

October 6, 2007

I did run that check prior to posting this help request. All services seem to

be in working order. I flushed the log and attempted to perform an update,

these are the results.

--- WindowsUpdate.log ---

2007-10-05 17:23:06:218 3960 600 Misc =========== Logging initialized

(build: 7.0.6000.381, tz: -0700) ===========

2007-10-05 17:23:06:218 3960 600 Misc = Process: C:\Program Files\Internet

Explorer\iexplore.exe

2007-10-05 17:23:06:218 3960 600 Misc = Module:

C:\WINDOWS\system32\wuapi.dll

2007-10-05 17:23:06:218 3960 600 COMAPI ----------- COMAPI:

IUpdateServiceManager::AddService -----------

2007-10-05 17:23:06:218 3960 600 COMAPI - ServiceId =

{7971f918-a847-4430-9279-4a52d1efe18d}

2007-10-05 17:23:06:218 3960 600 COMAPI - AuthorizationCabPath =

C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab

2007-10-05 17:23:06:218 1308 9c8 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:

2007-10-05 17:23:06:234 1308 9c8 Misc Microsoft signed: Yes

2007-10-05 17:23:06:234 1676 298 Misc =========== Logging initialized

(build: 7.0.6000.381, tz: -0700) ===========

2007-10-05 17:23:06:234 1676 298 Misc = Process:

C:\WINDOWS\system32\wuauclt.exe

2007-10-05 17:23:06:234 1676 298 Misc = Module:

C:\WINDOWS\system32\wuaueng.dll

2007-10-05 17:23:06:234 1676 298 DtaStor Update service properties: service

registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}

2007-10-05 17:23:06:250 3960 600 COMAPI - Added service, URL =

http://update.microsoft.com/microsoftupdate/

2007-10-05 17:23:06:250 3960 600 COMAPI ----------- COMAPI:

IUpdateServiceManager::RegisterServiceWithAU -----------

2007-10-05 17:23:06:250 3960 600 COMAPI - ServiceId =

{7971f918-a847-4430-9279-4a52d1efe18d}

2007-10-05 17:23:06:265 3960 600 Misc =========== Logging initialized

(build: 7.0.6000.381, tz: -0700) ===========

2007-10-05 17:23:06:265 3960 600 Misc = Process: C:\Program Files\Internet

Explorer\iexplore.exe

2007-10-05 17:23:06:265 3960 600 Misc = Module:

C:\WINDOWS\system32\muweb.dll

2007-10-05 17:23:06:265 3960 600 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

2007-10-05 17:23:06:328 3960 600 Misc Microsoft signed: Yes

2007-10-05 17:23:06:421 3960 600 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

2007-10-05 17:23:06:421 3960 600 Misc Microsoft signed: Yes

2007-10-05 17:23:06:437 3960 600 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

2007-10-05 17:23:06:437 3960 600 Misc Microsoft signed: Yes

2007-10-05 17:23:06:500 3960 600 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

2007-10-05 17:23:06:500 3960 600 Misc Microsoft signed: Yes

2007-10-05 17:23:06:734 3960 600 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:

2007-10-05 17:23:06:734 3960 600 Misc Microsoft signed: Yes

2007-10-05 17:23:06:734 3960 600 Setup *********** Setup: Checking whether

self-update is required ***********

2007-10-05 17:23:06:734 3960 600 Setup * Inf file:

C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf

2007-10-05 17:23:06:750 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required

version = 7.0.6000.381

2007-10-05 17:23:06:750 3960 600 Setup * IsUpdateRequired = No

2007-10-05 17:23:06:750 3960 600 Misc =========== Logging initialized

(build: 7.0.6000.381, tz: -0700) ===========

2007-10-05 17:23:06:750 3960 600 Misc = Process: C:\Program Files\Internet

Explorer\iexplore.exe

2007-10-05 17:23:06:750 3960 600 Misc = Module:

C:\WINDOWS\system32\wuweb.dll

2007-10-05 17:23:06:750 3960 600 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

2007-10-05 17:23:06:750 3960 600 Misc Microsoft signed: Yes

2007-10-05 17:23:06:781 3960 600 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

2007-10-05 17:23:06:781 3960 600 Misc Microsoft signed: Yes

2007-10-05 17:23:06:796 3960 600 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

2007-10-05 17:23:06:796 3960 600 Misc Microsoft signed: Yes

2007-10-05 17:23:06:859 3960 600 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

2007-10-05 17:23:06:859 3960 600 Misc Microsoft signed: Yes

2007-10-05 17:23:06:859 3960 600 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:

2007-10-05 17:23:06:875 3960 600 Misc Microsoft signed: Yes

2007-10-05 17:23:06:921 3960 600 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:

2007-10-05 17:23:06:921 3960 600 Misc Microsoft signed: Yes

2007-10-05 17:23:06:937 3960 600 Setup *********** Setup: Checking whether

self-update is required ***********

2007-10-05 17:23:06:937 3960 600 Setup * Inf file:

C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version

= 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required

version = 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required

version = 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required

version = 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required

version = 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required

version = 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required

version = 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required

version = 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required

version = 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required

version = 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version

= 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup Update NOT required for

C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required

version = 7.0.6000.381

2007-10-05 17:23:06:937 3960 600 Setup * IsUpdateRequired = No

--- end log ---

Looks like it's checking and then returning that there are no updates, but

page returned from MS shows error and states services are not running. Still

need help!

--

Anthony

"Engel" wrote:

> Hello Anthony,

>

> What fix have you try ?

>

> Have you ty this

> http://support.microsoft.com/kb/910337

>

> Let us know what happens.

> - -- ---

>

> "Anthony" wrote:

>

> > When trying to update it gives me an error that some services are not running

> > (0x8DDD0018). I have checked the services, restarted them, and it still does

> > not work. I have checked to make sure it wasn't a local issue, and I can

> > still get updates on my laptop, so it's not internet related. I attempted to

> > run with firewall off, no avail. I have compared services to my laptop, and

> > all is in order, but I still cannot update my windows. I can't even read the

> > "review your update history" to get the error log file!

> >

> > --

> > Anthony

October 6, 2007

Make sure that you have automatic updates turned on.

Make sure that the Remote Procedure Call Locator is not disabled:

Click Start, select Run and type in:

services.msc

Locate " Remote Procedure Call (RPC) Locator".

If it is disabled, then right click on it, go to 'Properties', change to 'manual' and

Apply.

Try Windows Update Again

What causes Error 0x8ddd0018

http://www.updatexp.com/0x8ddd0018.html

The Automatic Updates Service starts and then stops automatically

http://support.microsoft.com/kb/555336/en-us

--

====================================

TaurArian [MS-MVP] 2005-2008 - Australia

====================================

How to make a good post: http://www.dts-l.org/goodpost.htm

Defending your machine: http://defendingyourmachine2.blogspot.com/

http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.

"Anthony" <Anthony@discussions.microsoft.com> wrote in message

news:9AE91603-C9AF-4DF2-8507-237218299946@microsoft.com...

|I did run that check prior to posting this help request. All services seem to

| be in working order. I flushed the log and attempted to perform an update,

| these are the results.

|

| --- WindowsUpdate.log ---

| 2007-10-05 17:23:06:218 3960 600 Misc =========== Logging initialized

| (build: 7.0.6000.381, tz: -0700) ===========

| 2007-10-05 17:23:06:218 3960 600 Misc = Process: C:\Program Files\Internet

| Explorer\iexplore.exe

| 2007-10-05 17:23:06:218 3960 600 Misc = Module:

| C:\WINDOWS\system32\wuapi.dll

| 2007-10-05 17:23:06:218 3960 600 COMAPI ----------- COMAPI:

| IUpdateServiceManager::AddService -----------

| 2007-10-05 17:23:06:218 3960 600 COMAPI - ServiceId =

| {7971f918-a847-4430-9279-4a52d1efe18d}

| 2007-10-05 17:23:06:218 3960 600 COMAPI - AuthorizationCabPath =

| C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab

| 2007-10-05 17:23:06:218 1308 9c8 Misc Validating signature for

|

C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:

| 2007-10-05 17:23:06:234 1308 9c8 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:234 1676 298 Misc =========== Logging initialized

| (build: 7.0.6000.381, tz: -0700) ===========

| 2007-10-05 17:23:06:234 1676 298 Misc = Process:

| C:\WINDOWS\system32\wuauclt.exe

| 2007-10-05 17:23:06:234 1676 298 Misc = Module:

| C:\WINDOWS\system32\wuaueng.dll

| 2007-10-05 17:23:06:234 1676 298 DtaStor Update service properties: service

| registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}

| 2007-10-05 17:23:06:250 3960 600 COMAPI - Added service, URL =

| http://update.microsoft.com/microsoftupdate/

| 2007-10-05 17:23:06:250 3960 600 COMAPI ----------- COMAPI:

| IUpdateServiceManager::RegisterServiceWithAU -----------

| 2007-10-05 17:23:06:250 3960 600 COMAPI - ServiceId =

| {7971f918-a847-4430-9279-4a52d1efe18d}

| 2007-10-05 17:23:06:265 3960 600 Misc =========== Logging initialized

| (build: 7.0.6000.381, tz: -0700) ===========

| 2007-10-05 17:23:06:265 3960 600 Misc = Process: C:\Program Files\Internet

| Explorer\iexplore.exe

| 2007-10-05 17:23:06:265 3960 600 Misc = Module:

| C:\WINDOWS\system32\muweb.dll

| 2007-10-05 17:23:06:265 3960 600 Misc Validating signature for

|

C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

| 2007-10-05 17:23:06:328 3960 600 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:421 3960 600 Misc Validating signature for

|

C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

| 2007-10-05 17:23:06:421 3960 600 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:437 3960 600 Misc Validating signature for

| C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

| 2007-10-05 17:23:06:437 3960 600 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:500 3960 600 Misc Validating signature for

| C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

| 2007-10-05 17:23:06:500 3960 600 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:734 3960 600 Misc Validating signature for

| C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:

| 2007-10-05 17:23:06:734 3960 600 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:734 3960 600 Setup *********** Setup: Checking whether

| self-update is required ***********

| 2007-10-05 17:23:06:734 3960 600 Setup * Inf file:

| C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf

| 2007-10-05 17:23:06:750 3960 600 Setup Update NOT required for

| C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required

| version = 7.0.6000.381

| 2007-10-05 17:23:06:750 3960 600 Setup * IsUpdateRequired = No

| 2007-10-05 17:23:06:750 3960 600 Misc =========== Logging initialized

| (build: 7.0.6000.381, tz: -0700) ===========

| 2007-10-05 17:23:06:750 3960 600 Misc = Process: C:\Program Files\Internet

| Explorer\iexplore.exe

| 2007-10-05 17:23:06:750 3960 600 Misc = Module:

| C:\WINDOWS\system32\wuweb.dll

| 2007-10-05 17:23:06:750 3960 600 Misc Validating signature for

|

C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

| 2007-10-05 17:23:06:750 3960 600 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:781 3960 600 Misc Validating signature for

|

C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:

| 2007-10-05 17:23:06:781 3960 600 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:796 3960 600 Misc Validating signature for

| C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

| 2007-10-05 17:23:06:796 3960 600 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:859 3960 600 Misc Validating signature for

| C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:

| 2007-10-05 17:23:06:859 3960 600 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:859 3960 600 Misc Validating signature for

| C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:

| 2007-10-05 17:23:06:875 3960 600 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:921 3960 600 Misc Validating signature for

| C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:

| 2007-10-05 17:23:06:921 3960 600 Misc Microsoft signed: Yes

| 2007-10-05 17:23:06:937 3960 600 Setup *********** Setup: Checking whether

| self-update is required ***********

| 2007-10-05 17:23:06:937 3960 600 Setup * Inf file:

| C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf