Guest Jesse Posted October 6, 2007 Posted October 6, 2007 I had the same problem and got help from a tech support which he did fix the problem. It's not back to normal when I goto update! Here's what he wrote. Hope this helps it worked for me. Hi Jesse, Thank you for your reply. This seems that there is a system issue which blocked the self update for Windows Update Agent. To resolve this issue, we can perform an in-place upgrade to replace the corrupted files. The in-place upgrade will only replace the system files and do not remove any installed applications. So, it is safe for us. However, it requires you have the installation CD and product key for Vista. If you do not have the CD and key, please let me know. If you would like to perform the in-place upgrade, let’s refer to the following steps. 1. Start the computer by using the current Operating System. 2. Insert the Windows Vista DVD in the computer's DVD drive. 3. Use one of the following procedures, as appropriate: • If Windows automatically detects the DVD, the Install now screen appears. Click Install now. • If Windows does not automatically detect the DVD, follow these steps: a. Click Start, click Run, type Drive:\setup.exe, and then click OK. Note Drive is the drive letter of the computer's DVD drive. b. Click Install now. 4. When you reach the "Which type of installation do you want?" screen, click Upgrade to upgrade the current operating system to Windows Vista. Please let me know if this can help us fix the problem. However, if the problem persists, I will contact our Windows Vista Support to help us. Because of the current problem is a more system related issue. They are experts on this issue and I believe it is the most efficient way to resolve this issue as soon as possible. Thank you for your understanding. I'm looking forward to hearing from you. Best Regards, Mike Qu v-30miqu@mssupport.microsoft.com Microsoft Windows Update Support Professional "David Webb" wrote: > Hi I keep trying to update Vista But I get an error code 800B0100. Does > anyone know what this means?
Guest Jesse Posted October 6, 2007 Posted October 6, 2007 "Jesse" wrote: > I had the same problem and got help from a tech support which he did fix the > problem. It's now back to normal when I goto update! > > Here's what he wrote. > Hope this helps it worked for me. > > > Hi Jesse, > > Thank you for your reply. > > This seems that there is a system issue which blocked the self update for > Windows Update Agent. To resolve this issue, we can perform an in-place > upgrade to replace the corrupted files. The in-place upgrade will only > replace the system files and do not remove any installed applications. So, it > is safe for us. However, it requires you have the installation CD and product > key for Vista. If you do not have the CD and key, please let me know. > > > > If you would like to perform the in-place upgrade, let’s refer to the > following steps. > > > > 1. Start the computer by using the current Operating System. > > 2. Insert the Windows Vista DVD in the computer's DVD drive. > > 3. Use one of the following procedures, as appropriate: > > > > • If Windows automatically detects the DVD, the Install now screen appears. > Click Install now. > > • If Windows does not automatically detect the DVD, follow these steps: > > > > a. Click Start, click Run, type Drive:\setup.exe, and then click OK. > > > > Note Drive is the drive letter of the computer's DVD drive. > > b. Click Install now. > > > > 4. When you reach the "Which type of installation do you want?" screen, > click Upgrade to upgrade the current operating system to Windows Vista. > > > > Please let me know if this can help us fix the problem. However, if the > problem persists, I will contact our Windows Vista Support to help us. > Because of the current problem is a more system related issue. They are > experts on this issue and I believe it is the most efficient way to resolve > this issue as soon as possible. Thank you for your understanding. > > > > I'm looking forward to hearing from you. > > > > Best Regards, > > > > Mike Qu > > > > v-30miqu@mssupport.microsoft.com > > Microsoft Windows Update Support Professional > > > > "David Webb" wrote: > > > Hi I keep trying to update Vista But I get an error code 800B0100. Does > > anyone know what this means?
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