Guest Mark Posted July 12, 2007 Posted July 12, 2007 I just applied the latest updates for Windows Vista Home Premium as well as Office Enterprise last night and now my computer will not even boot up. Upon turning the power on, the computer shows the startup screen that offers a chance to go to the boot menu or setup (f2/f12) but it takes much longer than usual to get through the last 1/4 of the progress bar. If I hit f2 or f12, it says it is 'waiting to ...' go to that option and then it just goes to a blank screen with a flashing DOS underscore cursor in the upper left corner. I can't get to any boot menu or setup in bios. This all came out of nowhere other than a reboot after installing the new updates. Anyone have a clue about what might have caused this and how I can actually get the computer to respond enough to boot up? It's a pretty new Dell system that's loaded with powerful hardware, but actually pretty light on additional installed software, so there shouldn't be many conflicts. I should have any discs provided by Dell for recovery, but I don't want to wipe anything from this computer since it has a lot of new files that are important on there already. Thanks for any help.
Guest Leslie Posted July 12, 2007 Posted July 12, 2007 RE: Windows update for Vista and resulting boot issue + XP Mark this is a newsgroup for XP and not Vista. However I am having the same problem with an XP machine. After the Tuesday updates I can't get past "Loading preferences" and have lost recognition of my keyboard and mouse at that stage. "Mark" wrote: > I just applied the latest updates for Windows Vista Home Premium as well as > Office Enterprise last night and now my computer will not even boot up. > > Upon turning the power on, the computer shows the startup screen that offers > a chance to go to the boot menu or setup (f2/f12) but it takes much longer > than usual to get through the last 1/4 of the progress bar. > > If I hit f2 or f12, it says it is 'waiting to ...' go to that option and > then it just goes to a blank screen with a flashing DOS underscore cursor in > the upper left corner. I can't get to any boot menu or setup in bios. > > This all came out of nowhere other than a reboot after installing the new > updates. Anyone have a clue about what might have caused this and how I can > actually get the computer to respond enough to boot up? It's a pretty new > Dell system that's loaded with powerful hardware, but actually pretty light > on additional installed software, so there shouldn't be many conflicts. I > should have any discs provided by Dell for recovery, but I don't want to wipe > anything from this computer since it has a lot of new files that are > important on there already. > > Thanks for any help.
Guest Mark Posted July 12, 2007 Posted July 12, 2007 Well, since the header on this page for the community says "Windows Vista Community", I think you are mistaken. It appears that a lot of people have .net issues from that update and that may the root cause of my problem. Anyone else having a similar issue with not even making into the operating system? "Leslie" wrote: > Mark this is a newsgroup for XP and not Vista. However I am having the same > problem with an XP machine. After the Tuesday updates I can't get past > "Loading preferences" and have lost recognition of my keyboard and mouse at > that stage. > > > > "Mark" wrote: > > > I just applied the latest updates for Windows Vista Home Premium as well as > > Office Enterprise last night and now my computer will not even boot up. > > > > Upon turning the power on, the computer shows the startup screen that offers > > a chance to go to the boot menu or setup (f2/f12) but it takes much longer > > than usual to get through the last 1/4 of the progress bar. > > > > If I hit f2 or f12, it says it is 'waiting to ...' go to that option and > > then it just goes to a blank screen with a flashing DOS underscore cursor in > > the upper left corner. I can't get to any boot menu or setup in bios. > > > > This all came out of nowhere other than a reboot after installing the new > > updates. Anyone have a clue about what might have caused this and how I can > > actually get the computer to respond enough to boot up? It's a pretty new > > Dell system that's loaded with powerful hardware, but actually pretty light > > on additional installed software, so there shouldn't be many conflicts. I > > should have any discs provided by Dell for recovery, but I don't want to wipe > > anything from this computer since it has a lot of new files that are > > important on there already. > > > > Thanks for any help.
Guest Leslie Posted July 12, 2007 Posted July 12, 2007 Gee Mark - they must have the same newsgroup listed under several headings because it shows up for me under "Windows XP Newsgroups". Sorry. "Mark" wrote: > Well, since the header on this page for the community says "Windows Vista > Community", I think you are mistaken. > > It appears that a lot of people have .net issues from that update and that > may the root cause of my problem. Anyone else having a similar issue with > not even making into the operating system? > > "Leslie" wrote: > > > Mark this is a newsgroup for XP and not Vista. However I am having the same > > problem with an XP machine. After the Tuesday updates I can't get past > > "Loading preferences" and have lost recognition of my keyboard and mouse at > > that stage. > > > > > > > > "Mark" wrote: > > > > > I just applied the latest updates for Windows Vista Home Premium as well as > > > Office Enterprise last night and now my computer will not even boot up. > > > > > > Upon turning the power on, the computer shows the startup screen that offers > > > a chance to go to the boot menu or setup (f2/f12) but it takes much longer > > > than usual to get through the last 1/4 of the progress bar. > > > > > > If I hit f2 or f12, it says it is 'waiting to ...' go to that option and > > > then it just goes to a blank screen with a flashing DOS underscore cursor in > > > the upper left corner. I can't get to any boot menu or setup in bios. > > > > > > This all came out of nowhere other than a reboot after installing the new > > > updates. Anyone have a clue about what might have caused this and how I can > > > actually get the computer to respond enough to boot up? It's a pretty new > > > Dell system that's loaded with powerful hardware, but actually pretty light > > > on additional installed software, so there shouldn't be many conflicts. I > > > should have any discs provided by Dell for recovery, but I don't want to wipe > > > anything from this computer since it has a lot of new files that are > > > important on there already. > > > > > > Thanks for any help.
Guest Sky King Posted July 12, 2007 Posted July 12, 2007 Re: Windows update for Vista and resulting boot issue + XP Actually, it is for all OS versions greater than Win2000/9x-Millennium (those have their own newsgroups). ....Sky In news:FD50E827-EC35-4000-A4A7-9300C48022E8@microsoft.com, Leslie <Leslie@discussions.microsoft.com> wrote: > Mark this is a newsgroup for XP and not Vista. ....
Guest antioch Posted July 13, 2007 Posted July 13, 2007 "Leslie" <Leslie@discussions.microsoft.com> wrote in message news:327FE79C-DBC6-483F-B65B-BFDD26C0F7C3@microsoft.com... > > Gee Mark - they must have the same newsgroup listed under several headings > because it shows up for me under "Windows XP Newsgroups". Sorry. > > If you both used newsgroups instead of that cranky web interface, you would find posting etc much clearer. Antioch
Guest Mark Posted July 13, 2007 Posted July 13, 2007 Re: Windows update for Vista and resulting boot issue + XP Boy, if people here would focus on the problem instead of the details of a posting, I bet a lot more would get accomplished... Regardless, on a call with Dell tech support tonight, we tried all kinds of boot options and finally found one that helped get the system back alive: Ctrl+Alt+D It is some kind of diagnostic test that I never actually got to see the results of, but by pressing it many times during the initial bios boot up screen, it managed to make it past the blinking cursor and finish updating the system with the Windows updates that caused the original blackout. It's survived a restart since then, so I've gotten past the freeze out and can move on. Hopefully that test will help others who are having the same issue. "Sky King" wrote: > Actually, it is for all OS versions greater than Win2000/9x-Millennium > (those have their own newsgroups). > > ....Sky > > In news:FD50E827-EC35-4000-A4A7-9300C48022E8@microsoft.com, > Leslie <Leslie@discussions.microsoft.com> wrote: > > Mark this is a newsgroup for XP and not Vista. .... > >
Guest realcestmoi Posted July 13, 2007 Posted July 13, 2007 Hi there, Partition your hard drive with partition magic pro or a sort like program and transfer your important files to the new partition so you can make a clean install on c:, or use an external USB DIsk, CD writable or DVD writable. Backing up is important and I assume you at least have a DVD burner in that Dell. Best regards, Michel Denie "Mark" <Mark@discussions.microsoft.com> wrote in message news:D6BEEC30-EA8E-449F-A19F-910395D8EDA5@microsoft.com... >I just applied the latest updates for Windows Vista Home Premium as well as > Office Enterprise last night and now my computer will not even boot up. > > Upon turning the power on, the computer shows the startup screen that > offers > a chance to go to the boot menu or setup (f2/f12) but it takes much longer > than usual to get through the last 1/4 of the progress bar. > > If I hit f2 or f12, it says it is 'waiting to ...' go to that option and > then it just goes to a blank screen with a flashing DOS underscore cursor > in > the upper left corner. I can't get to any boot menu or setup in bios. > > This all came out of nowhere other than a reboot after installing the new > updates. Anyone have a clue about what might have caused this and how I > can > actually get the computer to respond enough to boot up? It's a pretty new > Dell system that's loaded with powerful hardware, but actually pretty > light > on additional installed software, so there shouldn't be many conflicts. I > should have any discs provided by Dell for recovery, but I don't want to > wipe > anything from this computer since it has a lot of new files that are > important on there already. > > Thanks for any help.
Guest Niko Posted September 13, 2007 Posted September 13, 2007 Mark, I am in the computer repair field, Because of this update, I have had 78 calls about peoples computers crashing and not booting up because of this update, including my personal computer. you are not alone, and microsoft shoud be buying alot of people new items.
Recommended Posts