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KB928366 Installation Fails


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Guest drumgig
Posted

Automatic Update goes through whole process then returns error message:

The following updates were not installed

Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

(KB928366).

 

It successfully installed on 12 other computers in my office, please help.

Guest G Three
Posted

It's done the same thing to my computer for the last 2 days... Has anyone

figured this out yet?

 

"drumgig" wrote:

> Automatic Update goes through whole process then returns error message:

> The following updates were not installed

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366).

>

> It successfully installed on 12 other computers in my office, please help.

Guest Engel
Posted

Try this

http://www.microsoft.com/downloads/details.aspx?familyid=7a4efc33-0343-4ee4-b0c4-97bd16967a09&displaylang=en&tm

 

--

"drumgig" wrote:

> Automatic Update goes through whole process then returns error message:

> The following updates were not installed

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366).

>

> It successfully installed on 12 other computers in my office, please help.

Guest drumgig
Posted

I was unsuccessful with this fix, the utility would not run on my computer.

I removed Micorsoft .NET Framework 1.1 through Add Remove Programs, used

Windows Update to reinstall the same with subsequent updates and I was

successful.

 

Thanks Engel, G Three I suggest you try that solution.

 

 

 

"Engel" wrote:

> Try this

> http://www.microsoft.com/downloads/details.aspx?familyid=7a4efc33-0343-4ee4-b0c4-97bd16967a09&displaylang=en&tm

>

> --

> "drumgig" wrote:

>

> > Automatic Update goes through whole process then returns error message:

> > The following updates were not installed

> > Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> > (KB928366).

> >

> > It successfully installed on 12 other computers in my office, please help.

Guest Daniel_L
Posted

"drumgig" wrote:

> Automatic Update goes through whole process then returns error message:

> The following updates were not installed

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366).

>

> It successfully installed on 12 other computers in my office, please help.

 

"EyeNoZero" wrote:

> This update failed 5 times. I feel like a bad day is coming. Maybe not

> tomorrow..but soon. Total reformat over a weekend.

 

As I painfully learned today, this is a common problem. Free Microsoft

security support has been swamped with phone calls at 866-727-2338.

Fortunately they're being very nice about it and walk you through the steps

to overcome the installation problems for the ,Net 1.1 and .Net 2.0 security

updates issued July 10, 2007. The bizarre nature of this is that tech

support told me that these updates work fine if you do not already have .net

framework 1.1 or .net framework 2.0 installed -- heck, why would you update

them if you don't have them already installed? Such is the joy of dealing

with tech support overseas at 2 a.m. their time.

 

Also you need to keep the 3 versions of .net framework on your computer

(1.1, 2.0, and 3.0) -- they are not cumulative. Different applications

require different versions of .net framework to function.

 

I'll try to repeat their step by step instructions so you don't have to

call. It worked fine on my Windows XP Pro, SP2 computer it did not work on

my wife' similar computer.

 

Read through them first before you do anything -- especially the caution at

the end.

 

The steps from Microsoft Security Tech Support and from Aaron Stebner's

Weblog at upnet.notlong.com -- Microsoft Tech Support actually took me there

first.

 

(1) Try to perform a standard uninstall of the .net framework for which you

could not install the July 10 security update. Of course, you do this in the

Control Panel's Add-Remove Programs.

 

(2) If this fails to completely remove the .net framework you've targeted,

then you'll want to download the tool from Stebner's Weblog -- this is the

tool that Microsoft Tech Support uses and recommends. The file name is

dotnetfx_cleanup_tool.zip . Unzip the file and run it. You will get to choose

which versions (1.0, 1.1, 2.0) of .net framework you want to uninstall and

clean up. While Mr. Stebner warns against simply uninstalling the .net

frameworks, Microsoft Tech Support had me run this tool without first

attempting the standard uninstall. On my computer this worked just fine.

 

Stebner warns:

There are a couple of very important caveats that you should read before

using this tool to cleanup .NET Framework bits on your machine:

1. You should try to perform a standard uninstall first. This tool is not

designed as a replacement for uninstall, but rather as a last resort for

cases where uninstall or repair did not succeed for unusual reasons.

2. This cleanup tool will delete shared files and registry keys used by

other versions of the .NET Framework. So if you use it, be prepared to repair

or reinstall any other versions of the .NET Framework that are on your

computer to get them to work correctly afterwards

 

Download the tool completely uninstall .net frameworks 1.0, 1.1, and 2.0.

 

(3) Reboot your computer after uninstalling/cleaning up the .net frameworks

you want to remove. NOte that when you restart your computer, any application

that is dependent on a .net framework version that you uninstalled will not

work. Be patient -- they'll work once you've reinstalled the appropriate .net

framework(s).

 

(4) Run Windows Update - custom. It should show all of the .net frameworks

not currently installed on your computer. Now you have probably not worried

about .net framework 3.0 since there was no security update for it. But there

is a regular update for it. You will probably find these .net frameworks

under "High Priority," but more likely under "Software, Optional." You can

download ALL of the .net frameworks and updates that are visible to you here

-- 1.1, 2.0, 3.0.

 

(5) After they've installed, reboot your computer.

 

(6) Now, the .net framework 1.1 that you just installed includes the latest

security update (Microsoft made this change today, July 12, 2007). You should

NOT try to install that update. So you should go back to Microsoft Update,

choose custom, and if it shows the .net framework 1.1 security pack update

tell Microsoft Update not to show it any more. Apparently Microsoft Update

thinks you didn't install it because it was built into the 1.1 that you just

installed.

 

(7) If you uninstalled .net framework 2.0, you should have been able to

reinstall it via Microsoft update. If it did not show up in Microsoft update,

you can track it down online via a search engine or at Microsoft.com and

download it and install it manually.

 

CAUTION. Frankly, you would be most prudent to clone your hard drive before

running these updates -- just to give yourself some protection. On my wife's

Windows XP Pro, SP2 computer, the .net framework 1.1 reinstall did not take

and I could not install it because I started getting Runtime errors from the

Microsoft Visual C++ RunTime Library. So I had to revert to a clone after

copying all the data (the D partition) to the clone's D partition.

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