Guest OCG Posted October 10, 2007 Posted October 10, 2007 I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop. Windows Media Player 9 is currently installed. When I try to install Windows Media Player 11 from the Windows website I get a dialog box that says “Cannot complete Windows Media Player 11 Setupâ€. The Web Help button tells me that ERROR 8007F00D has been encountered. I did a search for that error and found the suggestion that I rename spupdsvc.exe. I did this but I still got the same result when I tried to install both Windows Media Player versions 10 and 11. The wmsetup.log file contains the following errors: package WMP11Setup: 0x8007f00d package WMP11AUsetup: 0x80070643 Any suggestions out there in newsgroup land? Any help vastly appreciated. -- Ocean Cruise Girl
Guest PA Bear Posted October 10, 2007 Posted October 10, 2007 Forwarded to microsoft.public.windowsmedia.player newsgroup via crosspost. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ OCG wrote: > I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop. > Windows Media Player 9 is currently installed. When I try to install > Windows Media Player 11 from the Windows website I get a dialog box that > says “Cannot complete Windows Media Player 11 Setupâ€. The Web Help > button tells me that ERROR 8007F00D has been encountered. > > I did a search for that error and found the suggestion that I rename > spupdsvc.exe. I did this but I still got the same result when I tried to > install both Windows Media Player versions 10 and 11. > > The wmsetup.log file contains the following errors: > > package WMP11Setup: 0x8007f00d > package WMP11AUsetup: 0x80070643 > > > Any suggestions out there in newsgroup land? Any help vastly appreciated.
Guest MowGreen [MVP] Posted October 10, 2007 Posted October 10, 2007 Q: How do I trouble-shoot a v11 player install error? http://zachd.com/pss/pss.html#setup11 > The core installer log file for WMP11 is %windir%\wmsetup.log . It also logs to > wmfdist11.log (these are the detailed results for WMFDist11.exe), wmp11.log (these are the > detailed results for WMP11.exe), and Wudf01000Inst.log (these are the detailed results for > the UMDF portion of the install). The file updspapi.log is a log produced by update.exe > that may be of interest. (And there's further data in c:\windows\updspapi.log too .) But, > chiefly: wmsetup.log is your starting point. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== OCG wrote: > I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop. > Windows Media Player 9 is currently installed. When I try to install Windows > Media Player 11 from the Windows website I get a dialog box that says “Cannot > complete Windows Media Player 11 Setupâ€. The Web Help button tells me that > ERROR 8007F00D has been encountered. > > I did a search for that error and found the suggestion that I rename > spupdsvc.exe. I did this but I still got the same result when I tried to > install both Windows Media Player versions 10 and 11. > > The wmsetup.log file contains the following errors: > > package WMP11Setup: 0x8007f00d > package WMP11AUsetup: 0x80070643 > > > Any suggestions out there in newsgroup land? Any help vastly appreciated. >
Guest cupkris2006@yahoo.com Posted October 18, 2007 Posted October 18, 2007 "MowGreen [MVP]" wrote: > Q: How do I trouble-shoot a v11 player install error? > http://zachd.com/pss/pss.html#setup11 > > > The core installer log file for WMP11 is %windir%\wmsetup.log . It also logs to > > wmfdist11.log (these are the detailed results for WMFDist11.exe), wmp11.log (these are the > > detailed results for WMP11.exe), and Wudf01000Inst.log (these are the detailed results for > > the UMDF portion of the install). The file updspapi.log is a log produced by update.exe > > that may be of interest. (And there's further data in c:\windows\updspapi.log too .) But, > > chiefly: wmsetup.log is your starting point. > > MowGreen [MVP 2003-2008] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > OCG wrote: > > > I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop. > > Windows Media Player 9 is currently installed. When I try to install Windows > > Media Player 11 from the Windows website I get a dialog box that says “Cannot > > complete Windows Media Player 11 Setupâ€. The Web Help button tells me that > > ERROR 8007F00D has been encountered. > > > > I did a search for that error and found the suggestion that I rename > > spupdsvc.exe. I did this but I still got the same result when I tried to > > install both Windows Media Player versions 10 and 11. > > > > The wmsetup.log file contains the following errors: > > > > package WMP11Setup: 0x8007f00d > > package WMP11AUsetup: 0x80070643 > > > > > > Any suggestions out there in newsgroup land? Any help vastly appreciated. > > > hi, mowgreen, it's manny, i am just new in this computer langauge, i hope you expand the procedure on how to input security update for windows media player 11 for windows xp(kb936782)
Guest zachd [MSFT] Posted October 19, 2007 Posted October 19, 2007 http://zachd.com/pss/pss.html#setup11 should cover the basics of debugging any WMP11 setup failure. Start there, let me know what further date you need. =) -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- "PA Bear" <PABearMVP@gmail.com> wrote in message news:OQp$vk1CIHA.5712@TK2MSFTNGP05.phx.gbl... > Forwarded to microsoft.public.windowsmedia.player newsgroup via crosspost. > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.org/ > > OCG wrote: >> I’m running Windows XP Home Edition SP2 on a Toshiba Satellite laptop. >> Windows Media Player 9 is currently installed. When I try to install >> Windows Media Player 11 from the Windows website I get a dialog box that >> says “Cannot complete Windows Media Player 11 Setupâ€. The Web Help >> button tells me that ERROR 8007F00D has been encountered. >> >> I did a search for that error and found the suggestion that I rename >> spupdsvc.exe. I did this but I still got the same result when I tried to >> install both Windows Media Player versions 10 and 11. >> >> The wmsetup.log file contains the following errors: >> >> package WMP11Setup: 0x8007f00d >> package WMP11AUsetup: 0x80070643 >> >> >> Any suggestions out there in newsgroup land? Any help vastly >> appreciated. >
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