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windows update failure


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Guest earlchamp
Posted

Having problems, none of the updates will install after download through

microsoft update. No decent explanation given by software.

Solution given, try again. No error code or anything.

 

I am only able to install the updates if I go to microsoft and dowload each

KBxxxxxx individually and install manually.

 

Brand new Dell machine came loaded with XP Home which we immediately

upgraded to XP Pro. My only thought is that I made the mistake of going to

the update site before validating my windows copy. Went and validated shortly

after, now the updates won't work!!

 

Any help?

Guest PA Bear
Posted

Updates are not installed successfully from Windows Update, from Microsoft

Update, or by using Automatic Updates after you repair a Windows XP

installation:

http://support.microsoft.com/kb/943144

 

How to troubleshoot Windows Update, Microsoft Update, and Windows Server

Update Services installation issues:

http://support.microsoft.com/?kbid=906602

 

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

 

Tip: Temporarily disable real-time protection by your anti-virus and/or

anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG

Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting

to install the update(s).

 

1. See the "Need more help? Tell us what problem you are having" section of

http://support.microsoft.com/?scid=phen-us6527

 

2. You cannot install some updates or programs

http://support.microsoft.com/default.aspx?scid=kben-us822798

 

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors

associated with the download/install.

 

How to read the Windowsupdate.log file

http://support.microsoft.com/kb/902093

 

3b. Compare errors to those listed here:

http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

and/or go to http://windowsupdate.microsoft.com > click on Help and Support

link in left pane > Solve problems on your own.

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.org/

 

 

earlchamp wrote:

> Having problems, none of the updates will install after download through

> microsoft update. No decent explanation given by software.

> Solution given, try again. No error code or anything.

>

> I am only able to install the updates if I go to microsoft and dowload

> each

> KBxxxxxx individually and install manually.

>

> Brand new Dell machine came loaded with XP Home which we immediately

> upgraded to XP Pro. My only thought is that I made the mistake of going to

> the update site before validating my windows copy. Went and validated

> shortly after, now the updates won't work!!

>

> Any help?

Posted

"earlchamp" wrote:

> Having problems, none of the updates will install after download through

> microsoft update. No decent explanation given by software.

> Solution given, try again. No error code or anything.

>

> I am only able to install the updates if I go to microsoft and dowload each

> KBxxxxxx individually and install manually.

>

> Brand new Dell machine came loaded with XP Home which we immediately

> upgraded to XP Pro. My only thought is that I made the mistake of going to

> the update site before validating my windows copy. Went and validated shortly

> after, now the updates won't work!!

>

> Any help?

 

 

Try this article,

 

http://www.theregister.com/2007/09/29/windows_update_flap/

 

When re-installing windows Microsoft admited they had a problem.

 

Here is what it says,

 

The latest friction came after a post here by Scott Dunn and a piece here by

Adrian Kingsley-Hughes pointed out that users who used the repair option from

a Windows XP CD-ROM were no longer able to install Windows updates, putting

them at considerable risk for Worms and other types of malware.

 

It turns out the repair disk - which is often used to roll back a corrupted

version of Windows an earlier, undamaged state - unregisters some of the

files that were installed in the Windows Update update, and in doing so,

prevents Windows Update from working at all.

 

This, they suggested, was proof positive that the forced update from July,

which by dint of its version number was branded 7.0.600.381, was nefarious

after all.

 

"Now that we know that version .381 prevents a repaired instance of XP from

getting critical patches, 'harmless' no longer describes the situation," Dunn

writes. "The crippling of Windows Update illustrates why many computer

professionals demand to review updates for software conflicts before widely

installing upgrades."

 

Rather than raise red herrings about stealth updates, we should recognize

the true fault here, which is that repair disks break Windows Update,

something that should never, ever happen.

 

Latest fix

In a blog post here, Microsoft's Nate Clinton says the company has issued a

KB article to restore Windows Update after it becomes disabled.

 

Now that Microsoft has recognized the problem and issued a fix, it needs to

redouble its efforts to make sure Windows Update never again disabled.

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