Guest John Gigg Posted October 15, 2007 Posted October 15, 2007 Thanks to TaurArian for the very useful reply. The error I get in windowsupdate.log is 0x80004002 (see last lines copied below) so I will chase this up on the site. Also, the CD-RW issue was solved completely with that link - thanks again TaurArian for the swift response and help - much appreciated. John 2007-10-15 12:56:24:171 136 163c AU # WARNING: Install call failed, reboot required = No, error = 0x80004002 2007-10-15 12:56:24:171 136 163c AU ######### 2007-10-15 12:56:24:171 136 163c AU ## END ## AU: Installing updates [CallId = {9D7E5217-E1FB-41E2-8DDF-0651BE62F8B8}] 2007-10-15 12:56:24:171 136 163c AU ############# 2007-10-15 12:56:24:171 136 163c AU Install complete for all calls, reboot NOT needed 2007-10-15 12:56:24:171 136 163c AU Setting AU scheduled install time to 2007-10-16 10:00:00 2007-10-15 12:56:32:703 136 1954 AU Triggering Offline detection (non-interactive) 2007-10-15 12:56:32:765 136 a74 AU ############# 2007-10-15 12:56:32:765 136 a74 AU ## START ## AU: Search for updates 2007-10-15 12:56:32:781 136 a74 AU ######### 2007-10-15 12:56:32:875 136 a74 AU <<## SUBMITTED ## AU: Search for updates [CallId = {7BEE2F1C-1C1D-48A2-BFA1-8B13A9C61EE2}] 2007-10-15 12:56:32:890 136 1cf8 Agent ************* 2007-10-15 12:56:32:890 136 1cf8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-10-15 12:56:32:890 136 1cf8 Agent ********* 2007-10-15 12:56:32:890 136 1cf8 Agent * Online = No Ignore download priority = No 2007-10-15 12:56:32:890 136 1cf8 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1" 2007-10-15 12:56:32:890 136 1cf8 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} 2007-10-15 12:56:32:890 5656 1530 CltUI AU client got new directive = 'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000 2007-10-15 12:56:33:500 136 a74 AU AU received handle event
Guest MowGreen [MVP] Posted October 15, 2007 Posted October 15, 2007 0x80004002 E_Nointerface With IE CLOSED, open Internet Options in the Control Panel Click the Programs tab Click the Manage Add-ons button Scroll down to WUWebControl Class It's Status should show as Enabled Click once on it to highlight it Now click the Update ActiveX button at the bottom right Close the Manage Add-ons and Internet Properties windows Try WU once more MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== John Gigg wrote: > Thanks to TaurArian for the very useful reply. > > The error I get in windowsupdate.log is 0x80004002 (see last lines copied > below) so I will chase this up on the site. > > Also, the CD-RW issue was solved completely with that link - thanks again > TaurArian for the swift response and help - much appreciated. > > John > > > > 2007-10-15 12:56:24:171 136 163c AU # WARNING: Install call failed, > reboot required = No, error = 0x80004002 > 2007-10-15 12:56:24:171 136 163c AU ######### > 2007-10-15 12:56:24:171 136 163c AU ## END ## AU: Installing updates > [CallId = {9D7E5217-E1FB-41E2-8DDF-0651BE62F8B8}] > 2007-10-15 12:56:24:171 136 163c AU ############# > 2007-10-15 12:56:24:171 136 163c AU Install complete for all calls, reboot > NOT needed > 2007-10-15 12:56:24:171 136 163c AU Setting AU scheduled install time to > 2007-10-16 10:00:00 > 2007-10-15 12:56:32:703 136 1954 AU Triggering Offline detection > (non-interactive) > 2007-10-15 12:56:32:765 136 a74 AU ############# > 2007-10-15 12:56:32:765 136 a74 AU ## START ## AU: Search for updates > 2007-10-15 12:56:32:781 136 a74 AU ######### > 2007-10-15 12:56:32:875 136 a74 AU <<## SUBMITTED ## AU: Search for updates > [CallId = {7BEE2F1C-1C1D-48A2-BFA1-8B13A9C61EE2}] > 2007-10-15 12:56:32:890 136 1cf8 Agent ************* > 2007-10-15 12:56:32:890 136 1cf8 Agent ** START ** Agent: Finding updates > [CallerId = AutomaticUpdates] > 2007-10-15 12:56:32:890 136 1cf8 Agent ********* > 2007-10-15 12:56:32:890 136 1cf8 Agent * Online = No Ignore download > priority = No > 2007-10-15 12:56:32:890 136 1cf8 Agent * Criteria = "IsHidden=0 and > IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or > IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and > IsAssigned=1 or IsHidden=0 and IsInstalled=1 and > DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or > IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and > IsAssigned=1 and RebootRequired=1" > 2007-10-15 12:56:32:890 136 1cf8 Agent * ServiceID = > {7971F918-A847-4430-9279-4A52D1EFE18D} > 2007-10-15 12:56:32:890 5656 1530 CltUI AU client got new directive = > 'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = > 0x00000000 > 2007-10-15 12:56:33:500 136 a74 AU AU received handle event
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