Guest Learner Posted October 15, 2007 Posted October 15, 2007 Hello, Many times I update the following two items and my pc does not get them they always appears as to be installed. Now I wonder if this ITE IT8211 is somehow responsible for having windows xp sp2 to reboot everytime I put a cd in my "not utilized" CDRom. Please note that the files look empty ITE Tech, Inc. - Other Hardware - ITE IT8211 ATA/ATAPI Controller Download size: 0 KB , 0 minutes (Downloaded ready to install) ITE Tech, Inc. Other Hardware sofware update released in May, 2007 and Driver update for HP LaserJet 1020 Download size: 0 KB , 0 minutes (Downloaded ready to install) Driver update provided by Hewlett-Packard Company Thank Daniel
Guest MowGreen [MVP] Posted October 15, 2007 Posted October 15, 2007 Check to see if they are listed in Add/Remove Programs in the Control Panel. Uninstall the ITE update, if it's listed, and restart the system to see if it's causing the reboot issue. Check to see if the HP update is listed, too. Suggest uninstalling both and then obtain the hardware updates from the manufacturer's web sites. If one or both are not listed, then open Device Manager, locate the hardware, double click it/them, click the Driver tab, and then use the Rollback driver button to revert to the previous working version. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== Learner wrote: > Hello, Many times I update the following two items and my pc does not get > them they always appears as to be installed. > Now I wonder if this ITE IT8211 is somehow responsible for having windows xp > sp2 to reboot everytime I put a cd in my "not utilized" CDRom. > Please note that the files look empty > > ITE Tech, Inc. - Other Hardware - ITE IT8211 ATA/ATAPI Controller > Download size: 0 KB , 0 minutes (Downloaded ready to install) > ITE Tech, Inc. Other Hardware sofware update released in May, 2007 > and > Driver update for HP LaserJet 1020 > Download size: 0 KB , 0 minutes (Downloaded ready to install) > Driver update provided by Hewlett-Packard Company > > Thank > > Daniel > >
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