Guest Adrian1028 Posted October 18, 2007 Posted October 18, 2007 Hello, I got my computer up and running and was going through the Windows updates just fine. I got to these last six and when I rebooted Windows shows the initial loading Windows graphic and then the computer reboots. I have tried Safe Mode and loading last known good configuration but nothing works. Please help me get my computer back. Thanks. Here are the Updates from the WindowsUpdate.LOG file: 2007-10-18 15:56:35:500 1572 a58 Agent ************* 2007-10-18 15:56:35:500 1572 a58 Agent ** START ** Agent: Installing updates [CallerId = WindowsUpdate] 2007-10-18 15:56:35:500 1572 a58 Agent ********* 2007-10-18 15:56:35:500 1572 a58 Agent * Updates to install = 6 2007-10-18 15:56:35:500 1572 a58 Agent * Title = Dell Inc. - Monitors - Dell 2405FPW (Digital) 2007-10-18 15:56:35:500 1572 a58 Agent * UpdateId = {4C3488FD-BB3E-4971-BB55-E119218B55CA}.10 2007-10-18 15:56:35:500 1572 a58 Agent * Title = Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) 2007-10-18 15:56:35:500 1572 a58 Agent * UpdateId = {5C69B2BB-A1B8-4097-A19C-3EB4AF5D2577}.104 2007-10-18 15:56:35:500 1572 a58 Agent * Bundles 1 updates: 2007-10-18 15:56:35:500 1572 a58 Agent * {D2B7D0E7-CF5D-49D3-B44C-9EF3C6940C80}.103 2007-10-18 15:56:35:500 1572 a58 Agent * Title = Silicon Image - Other Hardware - Silicon Image SiI 3531 SATA Controller 2007-10-18 15:56:35:500 1572 a58 Agent * UpdateId = {B3DE96B0-C246-4F22-B7EE-5B571D57D2CC}.100 2007-10-18 15:56:35:500 1572 a58 Agent * Title = Windows Media Player 11 2007-10-18 15:56:35:500 1572 a58 Agent * UpdateId = {50DB9656-93F2-4FAA-9EC4-14D8603A060D}.108 2007-10-18 15:56:35:500 1572 a58 Agent * Bundles 1 updates: 2007-10-18 15:56:35:500 1572 a58 Agent * {1E2A19D5-B0EA-4254-B93B-708A9E2224EC}.107 2007-10-18 15:56:35:500 1572 a58 Agent * Title = Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366) 2007-10-18 15:56:35:500 1572 a58 Agent * UpdateId = {18250E7C-B36E-4162-838D-1C4B408D8B73}.101 2007-10-18 15:56:35:500 1572 a58 Agent * Bundles 1 updates: 2007-10-18 15:56:35:500 1572 a58 Agent * {0F0319A6-98A4-4D1C-8864-809E9E7BA483}.101 2007-10-18 15:56:35:500 1572 a58 Agent * Title = Security Update for Internet Explorer 7 for Windows XP (KB938127) 2007-10-18 15:56:35:500 1572 a58 Agent * UpdateId = {BBD4E93A-59E6-4756-BF81-F8CEF5DBE734}.103 2007-10-18 15:56:35:500 1572 a58 Agent * Bundles 1 updates: 2007-10-18 15:56:35:500 1572 a58 Agent * {54282854-5826-41FC-991B-B0B2DE25236B}.103
Guest Argentum Posted October 19, 2007 Posted October 19, 2007 Hi Adrian, I have question for you. In the old times I used to have illlegal version of Windows XP version (i'm talking about the time before there was WGA and you could get away with that). There were 2 times that I try-ed to update my machine but both times after I rebooted my machine stayed in a reboot cycle. It would look like Windows was logging on but right I saw the gui my pc rebooted and kept rebooting. The only solution I saw at that time was to reïnstall Windows XP. So My question for you is do you have a illegal version of Windows XP. If so get your self a authentic version of Windows XP. That will solve your problems. If you have a legal version of Windows XP follow the steps described below. Go in Safe Mode and after your system has loaded properly, open Event viewer. Check in "System" and Application and look for errors. Mostly the are logged in here and are given a ID. Maybe you can find a solution by searching the internet for that ID. What you could also do is try to uninstall the updates from Windows Updates. Go to "Add or remove software" and check the show updates. After that try to uninstall the updates, adleast if they were not removed after you preformed the system restore. Please give me some feedback if your problem was solved. Greetings, Hans Wagemueller
Guest Adrian1028 Posted October 19, 2007 Posted October 19, 2007 Thanks Hans for your post. I do have a legit copy of windows. Good that you mentioned that because that could have been my problem. As I noted in my original post I could not get anything to work, not even safe mode. But on your advice I did try and go into safe mode again but this time I told it not to restart on failure. I then got to see the BSOD and I got the name of the file that it was crashing on... "Si3531.sys" So I then loaded my HD on another PC and renamed this file located in the %windir%\System32\Drivers directory to ".old". I then tried to boot from the HD again and got a new BSOD with a new file name...."SiRemFil.sys". Did the same thing again and my computer came back to life. After some research I found out that these files belonged to the Silicon Image SiI 3531 SATA Controller Windows hardware update. So if someone does load this HW update from windows and their Windows no longer loads they should try and do what I did.
Guest MowGreen [MVP] Posted October 19, 2007 Posted October 19, 2007 *STRONGLY* suggest that one does not update drivers via AU nor the update sites, Adrian. Go to the manufacturer's web site for those. As you can attest to the results of obtaining drivers via AU, WU | MU, suggest that you set Automatic Updates to " Download updates for me but let me choose when to install them " Then review the updates and Hide any driver updates. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== Adrian1028 wrote: > Thanks Hans for your post. > > I do have a legit copy of windows. Good that you mentioned that because > that could have been my problem. > > As I noted in my original post I could not get anything to work, not even > safe mode. > > But on your advice I did try and go into safe mode again but this time I > told it not to restart on failure. I then got to see the BSOD and I got the > name of the file that it was crashing on... "Si3531.sys" > > So I then loaded my HD on another PC and renamed this file located in the > %windir%\System32\Drivers directory to ".old". I then tried to boot from the > HD again and got a new BSOD with a new file name...."SiRemFil.sys". > > Did the same thing again and my computer came back to life. > > After some research I found out that these files belonged to the Silicon > Image SiI 3531 SATA Controller Windows hardware update. > > So if someone does load this HW update from windows and their Windows no > longer loads they should try and do what I did.
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