Guest nsnoonan Posted October 18, 2007 Posted October 18, 2007 I got a windows 2003 server hotfix that needs to be installed here: http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b821507&Product=winsvr2003 When actually attempting to install this hotfix, I get the error: "Setup could not find the update.inf file needed to update your system" I have done a good deal of forum trolling and troubleshooting, including but not limited to all the methods (to no avail) in the following link: http://support.microsoft.com/default.aspx?scid=kben-us822798 None of the things I've tried work. I did find this very old post detailing basically my exact experience with a final response of "well, it looks like the installer is broken... I'll tell microsoft." This thread can be found here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.server.general&tid=05a3722c-20f5-4476-9c9d-afbff295e814&cat=en_US_d02fc761-3f6b-402c-82f6-ba1a8875c1a7&lang=en&cr=&sloc=en-us&m=1&p=1 I understand that the particular hotfix I'm working with isn't complete just yet, so the installer-is-broken is entirely viable. I'm wondering if this is indeed the case (eg. I can give up and wait for microsoft to fix it... not a real option in my scenario) or is there an actual fix for this? Any help whatsoever would be greatly appreciated.
Guest MowGreen [MVP] Posted October 19, 2007 Posted October 19, 2007 > Update.inf > > The Update.inf file is the core configuration file for the package installer. All > packages include this file. It takes a modified name for multi-branch-aware installations. Suugest you extract the Hotifx using 7Zip or another decompression tool, check to see if update.inf is included, and contains it's 'common sections' : http://www.microsoft.com/technet/prodtechnol/windowsserver2003/deployment/winupdte.mspx#E6GBG If it checks out, move the extracted folder to the root drive and run update.exe from Start > Run. The installation issue *might* be related to security software and/or Group Policy. Or, it may be just as you state, it's 'not ready for primetime'. <w> If that's the case, contact the folks at MS from where the update was obtained and report that it will not install. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== nsnoonan wrote: > I got a windows 2003 server hotfix that needs to be installed here: > > http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b821507&Product=winsvr2003 > > > When actually attempting to install this hotfix, I get the error: > > "Setup could not find the update.inf file needed to update your system" > > > I have done a good deal of forum trolling and troubleshooting, including but > not limited to all the methods (to no avail) in the following link: > > http://support.microsoft.com/default.aspx?scid=kben-us822798 > > > None of the things I've tried work. I did find this very old post detailing > basically my exact experience with a final response of "well, it looks like > the installer is broken... I'll tell microsoft." This thread can be found > here: > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.server.general&tid=05a3722c-20f5-4476-9c9d-afbff295e814&cat=en_US_d02fc761-3f6b-402c-82f6-ba1a8875c1a7&lang=en&cr=&sloc=en-us&m=1&p=1 > > > I understand that the particular hotfix I'm working with isn't complete just > yet, so the installer-is-broken is entirely viable. I'm wondering if this is > indeed the case (eg. I can give up and wait for microsoft to fix it... not a > real option in my scenario) or is there an actual fix for this? > > Any help whatsoever would be greatly appreciated. > >
Guest nsnoonan Posted October 19, 2007 Posted October 19, 2007 There is a updatebr.inf but no update.inf I'll investigate further. "MowGreen [MVP]" wrote: > > Update.inf > > > > The Update.inf file is the core configuration file for the package installer. All > > packages include this file. It takes a modified name for multi-branch-aware installations. > > Suugest you extract the Hotifx using 7Zip or another decompression tool, > check to see if update.inf is included, and contains it's 'common > sections' : > http://www.microsoft.com/technet/prodtechnol/windowsserver2003/deployment/winupdte.mspx#E6GBG > > If it checks out, move the extracted folder to the root drive and run > update.exe from Start > Run. > > The installation issue *might* be related to security software and/or > Group Policy. Or, it may be just as you state, it's 'not ready for > primetime'. <w> > If that's the case, contact the folks at MS from where the update was > obtained and report that it will not install. > > > MowGreen [MVP 2003-2008] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > nsnoonan wrote: > > > I got a windows 2003 server hotfix that needs to be installed here: > > > > http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b821507&Product=winsvr2003 > > > > > > When actually attempting to install this hotfix, I get the error: > > > > "Setup could not find the update.inf file needed to update your system" > > > > > > I have done a good deal of forum trolling and troubleshooting, including but > > not limited to all the methods (to no avail) in the following link: > > > > http://support.microsoft.com/default.aspx?scid=kben-us822798 > > > > > > None of the things I've tried work. I did find this very old post detailing > > basically my exact experience with a final response of "well, it looks like > > the installer is broken... I'll tell microsoft." This thread can be found > > here: > > > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.server.general&tid=05a3722c-20f5-4476-9c9d-afbff295e814&cat=en_US_d02fc761-3f6b-402c-82f6-ba1a8875c1a7&lang=en&cr=&sloc=en-us&m=1&p=1 > > > > > > I understand that the particular hotfix I'm working with isn't complete just > > yet, so the installer-is-broken is entirely viable. I'm wondering if this is > > indeed the case (eg. I can give up and wait for microsoft to fix it... not a > > real option in my scenario) or is there an actual fix for this? > > > > Any help whatsoever would be greatly appreciated. > > > > >
Guest Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] Posted October 20, 2007 Posted October 20, 2007 kbwinserv2003presp1fix That's a pre sp1 fix. It's baked and in sp1. nsnoonan wrote: > There is a updatebr.inf but no update.inf > > I'll investigate further. > > "MowGreen [MVP]" wrote: > >>> Update.inf >>> >>> The Update.inf file is the core configuration file for the package installer. All >>> packages include this file. It takes a modified name for multi-branch-aware installations. >> Suugest you extract the Hotifx using 7Zip or another decompression tool, >> check to see if update.inf is included, and contains it's 'common >> sections' : >> http://www.microsoft.com/technet/prodtechnol/windowsserver2003/deployment/winupdte.mspx#E6GBG >> >> If it checks out, move the extracted folder to the root drive and run >> update.exe from Start > Run. >> >> The installation issue *might* be related to security software and/or >> Group Policy. Or, it may be just as you state, it's 'not ready for >> primetime'. <w> >> If that's the case, contact the folks at MS from where the update was >> obtained and report that it will not install. >> >> >> MowGreen [MVP 2003-2008] >> =============== >> *-343-* FDNY >> Never Forgotten >> =============== >> >> >> >> nsnoonan wrote: >> >>> I got a windows 2003 server hotfix that needs to be installed here: >>> >>> http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b821507&Product=winsvr2003 >>> >>> >>> When actually attempting to install this hotfix, I get the error: >>> >>> "Setup could not find the update.inf file needed to update your system" >>> >>> >>> I have done a good deal of forum trolling and troubleshooting, including but >>> not limited to all the methods (to no avail) in the following link: >>> >>> http://support.microsoft.com/default.aspx?scid=kben-us822798 >>> >>> >>> None of the things I've tried work. I did find this very old post detailing >>> basically my exact experience with a final response of "well, it looks like >>> the installer is broken... I'll tell microsoft." This thread can be found >>> here: >>> >>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.server.general&tid=05a3722c-20f5-4476-9c9d-afbff295e814&cat=en_US_d02fc761-3f6b-402c-82f6-ba1a8875c1a7&lang=en&cr=&sloc=en-us&m=1&p=1 >>> >>> >>> I understand that the particular hotfix I'm working with isn't complete just >>> yet, so the installer-is-broken is entirely viable. I'm wondering if this is >>> indeed the case (eg. I can give up and wait for microsoft to fix it... not a >>> real option in my scenario) or is there an actual fix for this? >>> >>> Any help whatsoever would be greatly appreciated. >>> >>>
Guest Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] Posted October 20, 2007 Posted October 20, 2007 It's part of Win2k3 sp1. It's ready for prime time. MowGreen [MVP] wrote: >> Update.inf >> >> The Update.inf file is the core configuration file for the package >> installer. All packages include this file. It takes a modified name >> for multi-branch-aware installations. > > Suugest you extract the Hotifx using 7Zip or another decompression tool, > check to see if update.inf is included, and contains it's 'common > sections' : > http://www.microsoft.com/technet/prodtechnol/windowsserver2003/deployment/winupdte.mspx#E6GBG > > > If it checks out, move the extracted folder to the root drive and run > update.exe from Start > Run. > > The installation issue *might* be related to security software and/or > Group Policy. Or, it may be just as you state, it's 'not ready for > primetime'. <w> > If that's the case, contact the folks at MS from where the update was > obtained and report that it will not install. > > > MowGreen [MVP 2003-2008] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > nsnoonan wrote: > >> I got a windows 2003 server hotfix that needs to be installed here: >> >> http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b821507&Product=winsvr2003 >> >> >> >> When actually attempting to install this hotfix, I get the error: >> >> "Setup could not find the update.inf file needed to update your system" >> >> >> I have done a good deal of forum trolling and troubleshooting, >> including but not limited to all the methods (to no avail) in the >> following link: >> >> http://support.microsoft.com/default.aspx?scid=kben-us822798 >> >> >> None of the things I've tried work. I did find this very old post >> detailing basically my exact experience with a final response of >> "well, it looks like the installer is broken... I'll tell microsoft." >> This thread can be found here: >> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.server.general&tid=05a3722c-20f5-4476-9c9d-afbff295e814&cat=en_US_d02fc761-3f6b-402c-82f6-ba1a8875c1a7&lang=en&cr=&sloc=en-us&m=1&p=1 >> >> >> >> I understand that the particular hotfix I'm working with isn't >> complete just yet, so the installer-is-broken is entirely viable. I'm >> wondering if this is indeed the case (eg. I can give up and wait for >> microsoft to fix it... not a real option in my scenario) or is there >> an actual fix for this? >> >> Any help whatsoever would be greatly appreciated. >> >>
Guest nsnoonan Posted October 24, 2007 Posted October 24, 2007 If this is the case, why with a Win2k3 sp2 machine could I not install exchange 2000 system manager because of "incompatibility" issues? If it's in sp1, I shouldn't have this issue, correct? "Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote: > It's part of Win2k3 sp1. It's ready for prime time. > > MowGreen [MVP] wrote: > >> Update.inf > >> > >> The Update.inf file is the core configuration file for the package > >> installer. All packages include this file. It takes a modified name > >> for multi-branch-aware installations. > > > > Suugest you extract the Hotifx using 7Zip or another decompression tool, > > check to see if update.inf is included, and contains it's 'common > > sections' : > > http://www.microsoft.com/technet/prodtechnol/windowsserver2003/deployment/winupdte.mspx#E6GBG > > > > > > If it checks out, move the extracted folder to the root drive and run > > update.exe from Start > Run. > > > > The installation issue *might* be related to security software and/or > > Group Policy. Or, it may be just as you state, it's 'not ready for > > primetime'. <w> > > If that's the case, contact the folks at MS from where the update was > > obtained and report that it will not install. > > > > > > MowGreen [MVP 2003-2008] > > =============== > > *-343-* FDNY > > Never Forgotten > > =============== > > > > > > > > nsnoonan wrote: > > > >> I got a windows 2003 server hotfix that needs to be installed here: > >> > >> http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b821507&Product=winsvr2003 > >> > >> > >> > >> When actually attempting to install this hotfix, I get the error: > >> > >> "Setup could not find the update.inf file needed to update your system" > >> > >> > >> I have done a good deal of forum trolling and troubleshooting, > >> including but not limited to all the methods (to no avail) in the > >> following link: > >> > >> http://support.microsoft.com/default.aspx?scid=kben-us822798 > >> > >> > >> None of the things I've tried work. I did find this very old post > >> detailing basically my exact experience with a final response of > >> "well, it looks like the installer is broken... I'll tell microsoft." > >> This thread can be found here: > >> > >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.server.general&tid=05a3722c-20f5-4476-9c9d-afbff295e814&cat=en_US_d02fc761-3f6b-402c-82f6-ba1a8875c1a7&lang=en&cr=&sloc=en-us&m=1&p=1 > >> > >> > >> > >> I understand that the particular hotfix I'm working with isn't > >> complete just yet, so the installer-is-broken is entirely viable. I'm > >> wondering if this is indeed the case (eg. I can give up and wait for > >> microsoft to fix it... not a real option in my scenario) or is there > >> an actual fix for this? > >> > >> Any help whatsoever would be greatly appreciated. > >> > >> >
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