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WU Stops at "Checking for the latest version..." (0x8007007E)


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Posted

(This message was sent a second time through another provider as it did not

appear after 12 hours)

 

Hello everyone,

 

When trying to run Windowsupdate (OS: Win2000 SP4 IE 6), the page displays

the message: "Checking for the latest version of the Windows Update

software". It stops there, there is not even a progress bar. CPU usage 0%.

 

When trying Microsoft update I get the same, but this time there's an error

code: 0x8007007E.

 

Here are the things I already tried to solve it:

 

I ran IE repair tool, using this method (as it's not in the add/remove

list):

http://www.infopackets.com/channels/en/windows/gazette/2003/20030522_repair_internet_explorer.htm

 

I Registered my system files:

regsvr32 /i Urlmon.dll

regsrv32 urlmon.dll

regsvr32 /i Shdocvw.dll

regsvr32 Msjava.dll

regsvr32 Actxprxy.dll

regsvr32 Oleaut32.dll

regsvr32 /i Mshtml.dll

regsvr32 /i Browseui.dll

regsvr32 /i Shell32.dll

regsvr32 Ole32.dll

regsvr32 inseng.dll

regsvr32 Mssip32.dll

regsvr32 c:\winnt\system32\vbscript.dll

regsvr32 c:\winnt\system32\mshtml.dll

regsvr32 c:\winnt\system32\msjava.dll

regsvr32 c:\winnt\system32\jscript.dll

regsvr32 c:\winnt\system32\msxml.dll

regsvr32 c:\winnt\system32\actxprxy.dll

regsvr32 c:\winnt\system32\shdocvw.dll

 

Installed the latest scripting engine 5.6,

 

Disabled the automatic configuration script,

 

Switched off ZoneAlarm,

 

Installed Microsoft XML Parser SDK,

 

Manually updated the Windows Update software by installing the iuctl.cab

files.

 

Went through the settings in http://support.microsoft.com/kb/818018/en-us

 

This may be important: I also tried the old trick to remove the

SoftwareDistribution folder. Hereby I noticed in services.msc that the

status of the Automatic Updates Service hangs (and keeps hanging) at

"Starting" (and that the Start and Stop and Pause options are greyed out).

 

In the log file the latest lines are like:

2007-10-21 16:34:23:806 1380 654 WUWeb FATAL: CreateObject for

Microsoft.Update.SystemInfo failed: error 0x8007007e

 

Earlier on I have a lot of lines like this one:

2007-10-21 16:34:23:796 1380 654 Setup Update NOT required for

C:\WINNT\system32\wups2.dll: target version = 7.0.6000.381, required version

= 7.0.6000.381

 

Update MUST however be required as I'm working on a partition I haven't

accessed for months.

 

BTW, there's no line containing:

"Determining machine configuration..."

 

The problem persists.

Any help appreciated!

Ralph

Guest TaurArian [MS-MVP]
Posted

Windows XP stops responding when you download updates from Windows Update:

http://support.microsoft.com/?kbid=831429

 

Some users have cured the problem by just re-registering the wuapi.dll

Click start, select Run and then type: regsvr32 wuapi.dll

Try Windows Update again

 

If that hasn't help you will need to re-register some more files (click OK after each one

and wait for the successful message):-

 

regsvr32 Inseng.dll

regsvr32 Oleaut32.dll

regsvr32 Ole32.dll

regsvr32 Urlmon.dll

regsvr32 Mssip32.dll

 

Note: not for IE7

 

Also see: http://support.microsoft.com/kb/914232

 

 

--

====================================

TaurArian [MS-MVP] 2005-2008 - Australia

====================================

How to make a good post: http://www.dts-l.org/goodpost.htm

Defending your machine: http://defendingyourmachine2.blogspot.com/

http://taurarian.mvps.org/index.htm

 

Emails will not be acknowledged - please post to the newsgroup so all may benefit.

 

 

"Ralph" <no@nomail.com> wrote in message

news:471c36f8$0$738$3a628fcd@textreader.nntp.hccnet.nl...

| (This message was sent a second time through another provider as it did not

| appear after 12 hours)

|

| Hello everyone,

|

| When trying to run Windowsupdate (OS: Win2000 SP4 IE 6), the page displays

| the message: "Checking for the latest version of the Windows Update

| software". It stops there, there is not even a progress bar. CPU usage 0%.

|

| When trying Microsoft update I get the same, but this time there's an error

| code: 0x8007007E.

|

| Here are the things I already tried to solve it:

|

| I ran IE repair tool, using this method (as it's not in the add/remove

| list):

|

http://www.infopackets.com/channels/en/windows/gazette/2003/20030522_repair_internet_explorer.htm

|

| I Registered my system files:

| regsvr32 /i Urlmon.dll

| regsrv32 urlmon.dll

| regsvr32 /i Shdocvw.dll

| regsvr32 Msjava.dll

| regsvr32 Actxprxy.dll

| regsvr32 Oleaut32.dll

| regsvr32 /i Mshtml.dll

| regsvr32 /i Browseui.dll

| regsvr32 /i Shell32.dll

| regsvr32 Ole32.dll

| regsvr32 inseng.dll

| regsvr32 Mssip32.dll

| regsvr32 c:\winnt\system32\vbscript.dll

| regsvr32 c:\winnt\system32\mshtml.dll

| regsvr32 c:\winnt\system32\msjava.dll

| regsvr32 c:\winnt\system32\jscript.dll

| regsvr32 c:\winnt\system32\msxml.dll

| regsvr32 c:\winnt\system32\actxprxy.dll

| regsvr32 c:\winnt\system32\shdocvw.dll

|

| Installed the latest scripting engine 5.6,

|

| Disabled the automatic configuration script,

|

| Switched off ZoneAlarm,

|

| Installed Microsoft XML Parser SDK,

|

| Manually updated the Windows Update software by installing the iuctl.cab

| files.

|

| Went through the settings in http://support.microsoft.com/kb/818018/en-us

|

| This may be important: I also tried the old trick to remove the

| SoftwareDistribution folder. Hereby I noticed in services.msc that the

| status of the Automatic Updates Service hangs (and keeps hanging) at

| "Starting" (and that the Start and Stop and Pause options are greyed out).

|

| In the log file the latest lines are like:

| 2007-10-21 16:34:23:806 1380 654 WUWeb FATAL: CreateObject for

| Microsoft.Update.SystemInfo failed: error 0x8007007e

|

| Earlier on I have a lot of lines like this one:

| 2007-10-21 16:34:23:796 1380 654 Setup Update NOT required for

| C:\WINNT\system32\wups2.dll: target version = 7.0.6000.381, required version

| = 7.0.6000.381

|

| Update MUST however be required as I'm working on a partition I haven't

| accessed for months.

|

| BTW, there's no line containing:

| "Determining machine configuration..."

|

| The problem persists.

| Any help appreciated!

| Ralph

|

|

|

Posted

That actually worsened things!

After re-registering wuapi.dll I cannott access WU at all anymore. The

browser window freezes (blank) and I had to close it in Task Manager.

 

I re-registered those other ones you mentioned (again). But that did not

help.

 

How about that AutomaticUpdates service that keeps hanging at "Starting"?

What if that is the culprit, what do I do about it?

 

Ralph

 

 

 

 

"TaurArian [MS-MVP]" <taurarianREMOVECAPS@gmail.com> schreef in bericht

news:OJ7zVOIFIHA.1164@TK2MSFTNGP02.phx.gbl...

| Windows XP stops responding when you download updates from Windows Update:

| http://support.microsoft.com/?kbid=831429

|

| Some users have cured the problem by just re-registering the wuapi.dll

| Click start, select Run and then type: regsvr32 wuapi.dll

| Try Windows Update again

|

| If that hasn't help you will need to re-register some more files (click OK

after each one

| and wait for the successful message):-

|

| regsvr32 Inseng.dll

| regsvr32 Oleaut32.dll

| regsvr32 Ole32.dll

| regsvr32 Urlmon.dll

| regsvr32 Mssip32.dll

|

| Note: not for IE7

|

| Also see: http://support.microsoft.com/kb/914232

|

|

| --

| ====================================

| TaurArian [MS-MVP] 2005-2008 - Australia

| ====================================

| How to make a good post: http://www.dts-l.org/goodpost.htm

| Defending your machine: http://defendingyourmachine2.blogspot.com/

| http://taurarian.mvps.org/index.htm

|

| Emails will not be acknowledged - please post to the newsgroup so all may

benefit.

|

|

| "Ralph" <no@nomail.com> wrote in message

| news:471c36f8$0$738$3a628fcd@textreader.nntp.hccnet.nl...

| | (This message was sent a second time through another provider as it did

not

| | appear after 12 hours)

| |

| | Hello everyone,

| |

| | When trying to run Windowsupdate (OS: Win2000 SP4 IE 6), the page

displays

| | the message: "Checking for the latest version of the Windows Update

| | software". It stops there, there is not even a progress bar. CPU usage

0%.

| |

| | When trying Microsoft update I get the same, but this time there's an

error

| | code: 0x8007007E.

| |

| | Here are the things I already tried to solve it:

| |

| | I ran IE repair tool, using this method (as it's not in the add/remove

| | list):

| |

|

http://www.infopackets.com/channels/en/windows/gazette/2003/20030522_repair_internet_explorer.htm

| |

| | I Registered my system files:

| | regsvr32 /i Urlmon.dll

| | regsrv32 urlmon.dll

| | regsvr32 /i Shdocvw.dll

| | regsvr32 Msjava.dll

| | regsvr32 Actxprxy.dll

| | regsvr32 Oleaut32.dll

| | regsvr32 /i Mshtml.dll

| | regsvr32 /i Browseui.dll

| | regsvr32 /i Shell32.dll

| | regsvr32 Ole32.dll

| | regsvr32 inseng.dll

| | regsvr32 Mssip32.dll

| | regsvr32 c:\winnt\system32\vbscript.dll

| | regsvr32 c:\winnt\system32\mshtml.dll

| | regsvr32 c:\winnt\system32\msjava.dll

| | regsvr32 c:\winnt\system32\jscript.dll

| | regsvr32 c:\winnt\system32\msxml.dll

| | regsvr32 c:\winnt\system32\actxprxy.dll

| | regsvr32 c:\winnt\system32\shdocvw.dll

| |

| | Installed the latest scripting engine 5.6,

| |

| | Disabled the automatic configuration script,

| |

| | Switched off ZoneAlarm,

| |

| | Installed Microsoft XML Parser SDK,

| |

| | Manually updated the Windows Update software by installing the iuctl.cab

| | files.

| |

| | Went through the settings in

http://support.microsoft.com/kb/818018/en-us

| |

| | This may be important: I also tried the old trick to remove the

| | SoftwareDistribution folder. Hereby I noticed in services.msc that the

| | status of the Automatic Updates Service hangs (and keeps hanging) at

| | "Starting" (and that the Start and Stop and Pause options are greyed

out).

| |

| | In the log file the latest lines are like:

| | 2007-10-21 16:34:23:806 1380 654 WUWeb FATAL: CreateObject for

| | Microsoft.Update.SystemInfo failed: error 0x8007007e

| |

| | Earlier on I have a lot of lines like this one:

| | 2007-10-21 16:34:23:796 1380 654 Setup Update NOT required for

| | C:\WINNT\system32\wups2.dll: target version = 7.0.6000.381, required

version

| | = 7.0.6000.381

| |

| | Update MUST however be required as I'm working on a partition I haven't

| | accessed for months.

| |

| | BTW, there's no line containing:

| | "Determining machine configuration..."

| |

| | The problem persists.

| | Any help appreciated!

| | Ralph

| |

| |

| |

|

|

Posted

Sorry, that 'From' line should read 'Ralph', not 'Xbw778'.

That's what you get when working with different partitions....):

Ralph

 

"TaurArian [MS-MVP]" <taurarianREMOVECAPS@gmail.com> schreef in bericht

news:OJ7zVOIFIHA.1164@TK2MSFTNGP02.phx.gbl...

| Windows XP stops responding when you download updates from Windows Update:

| http://support.microsoft.com/?kbid=831429

|

| Some users have cured the problem by just re-registering the wuapi.dll

| Click start, select Run and then type: regsvr32 wuapi.dll

| Try Windows Update again

|

| If that hasn't help you will need to re-register some more files (click OK

after each one

| and wait for the successful message):-

|

| regsvr32 Inseng.dll

| regsvr32 Oleaut32.dll

| regsvr32 Ole32.dll

| regsvr32 Urlmon.dll

| regsvr32 Mssip32.dll

|

| Note: not for IE7

|

| Also see: http://support.microsoft.com/kb/914232

|

|

| --

| ====================================

| TaurArian [MS-MVP] 2005-2008 - Australia

| ====================================

| How to make a good post: http://www.dts-l.org/goodpost.htm

| Defending your machine: http://defendingyourmachine2.blogspot.com/

| http://taurarian.mvps.org/index.htm

|

| Emails will not be acknowledged - please post to the newsgroup so all may

benefit.

|

|

| "Ralph" <no@nomail.com> wrote in message

| news:471c36f8$0$738$3a628fcd@textreader.nntp.hccnet.nl...

| | (This message was sent a second time through another provider as it did

not

| | appear after 12 hours)

| |

| | Hello everyone,

| |

| | When trying to run Windowsupdate (OS: Win2000 SP4 IE 6), the page

displays

| | the message: "Checking for the latest version of the Windows Update

| | software". It stops there, there is not even a progress bar. CPU usage

0%.

| |

| | When trying Microsoft update I get the same, but this time there's an

error

| | code: 0x8007007E.

| |

| | Here are the things I already tried to solve it:

| |

| | I ran IE repair tool, using this method (as it's not in the add/remove

| | list):

| |

|

http://www.infopackets.com/channels/en/windows/gazette/2003/20030522_repair_internet_explorer.htm

| |

| | I Registered my system files:

| | regsvr32 /i Urlmon.dll

| | regsrv32 urlmon.dll

| | regsvr32 /i Shdocvw.dll

| | regsvr32 Msjava.dll

| | regsvr32 Actxprxy.dll

| | regsvr32 Oleaut32.dll

| | regsvr32 /i Mshtml.dll

| | regsvr32 /i Browseui.dll

| | regsvr32 /i Shell32.dll

| | regsvr32 Ole32.dll

| | regsvr32 inseng.dll

| | regsvr32 Mssip32.dll

| | regsvr32 c:\winnt\system32\vbscript.dll

| | regsvr32 c:\winnt\system32\mshtml.dll

| | regsvr32 c:\winnt\system32\msjava.dll

| | regsvr32 c:\winnt\system32\jscript.dll

| | regsvr32 c:\winnt\system32\msxml.dll

| | regsvr32 c:\winnt\system32\actxprxy.dll

| | regsvr32 c:\winnt\system32\shdocvw.dll

| |

| | Installed the latest scripting engine 5.6,

| |

| | Disabled the automatic configuration script,

| |

| | Switched off ZoneAlarm,

| |

| | Installed Microsoft XML Parser SDK,

| |

| | Manually updated the Windows Update software by installing the iuctl.cab

| | files.

| |

| | Went through the settings in

http://support.microsoft.com/kb/818018/en-us

| |

| | This may be important: I also tried the old trick to remove the

| | SoftwareDistribution folder. Hereby I noticed in services.msc that the

| | status of the Automatic Updates Service hangs (and keeps hanging) at

| | "Starting" (and that the Start and Stop and Pause options are greyed

out).

| |

| | In the log file the latest lines are like:

| | 2007-10-21 16:34:23:806 1380 654 WUWeb FATAL: CreateObject for

| | Microsoft.Update.SystemInfo failed: error 0x8007007e

| |

| | Earlier on I have a lot of lines like this one:

| | 2007-10-21 16:34:23:796 1380 654 Setup Update NOT required for

| | C:\WINNT\system32\wups2.dll: target version = 7.0.6000.381, required

version

| | = 7.0.6000.381

| |

| | Update MUST however be required as I'm working on a partition I haven't

| | accessed for months.

| |

| | BTW, there's no line containing:

| | "Determining machine configuration..."

| |

| | The problem persists.

| | Any help appreciated!

| | Ralph

| |

| |

| |

|

|

Posted

I fixed it!

 

I found a few threads on http://forums.techarena.in/ dealing with the

problem of AU services hanging on 'starting'.

Most of it is like Chinese to me but I tried registring wuaueng.dll and it

worked!

So: StartRuntype: REGSVR32 wuaueng.dll OK

Did the trick for me. (Was just about the only .dll I hadn't already tried

:))

 

 

Ralph

 

 

 

 

"Xbw778" <not@nomail.com> schreef in bericht

news:471ca83b$0$738$3a628fcd@textreader.nntp.hccnet.nl...

| That actually worsened things!

| After re-registering wuapi.dll I cannott access WU at all anymore. The

| browser window freezes (blank) and I had to close it in Task Manager.

|

| I re-registered those other ones you mentioned (again). But that did not

| help.

|

| How about that AutomaticUpdates service that keeps hanging at "Starting"?

| What if that is the culprit, what do I do about it?

|

| Ralph

|

|

|

|

| "TaurArian [MS-MVP]" <taurarianREMOVECAPS@gmail.com> schreef in bericht

| news:OJ7zVOIFIHA.1164@TK2MSFTNGP02.phx.gbl...

| | Windows XP stops responding when you download updates from Windows

Update:

| | http://support.microsoft.com/?kbid=831429

| |

| | Some users have cured the problem by just re-registering the wuapi.dll

| | Click start, select Run and then type: regsvr32 wuapi.dll

| | Try Windows Update again

| |

| | If that hasn't help you will need to re-register some more files (click

OK

| after each one

| | and wait for the successful message):-

| |

| | regsvr32 Inseng.dll

| | regsvr32 Oleaut32.dll

| | regsvr32 Ole32.dll

| | regsvr32 Urlmon.dll

| | regsvr32 Mssip32.dll

| |

| | Note: not for IE7

| |

| | Also see: http://support.microsoft.com/kb/914232

| |

| |

| | --

| | ====================================

| | TaurArian [MS-MVP] 2005-2008 - Australia

| | ====================================

| | How to make a good post: http://www.dts-l.org/goodpost.htm

| | Defending your machine: http://defendingyourmachine2.blogspot.com/

| | http://taurarian.mvps.org/index.htm

| |

| | Emails will not be acknowledged - please post to the newsgroup so all

may

| benefit.

| |

| |

| | "Ralph" <no@nomail.com> wrote in message

| | news:471c36f8$0$738$3a628fcd@textreader.nntp.hccnet.nl...

| | | (This message was sent a second time through another provider as it

did

| not

| | | appear after 12 hours)

| | |

| | | Hello everyone,

| | |

| | | When trying to run Windowsupdate (OS: Win2000 SP4 IE 6), the page

| displays

| | | the message: "Checking for the latest version of the Windows Update

| | | software". It stops there, there is not even a progress bar. CPU usage

| 0%.

| | |

| | | When trying Microsoft update I get the same, but this time there's an

| error

| | | code: 0x8007007E.

| | |

| | | Here are the things I already tried to solve it:

| | |

| | | I ran IE repair tool, using this method (as it's not in the add/remove

| | | list):

| | |

| |

|

http://www.infopackets.com/channels/en/windows/gazette/2003/20030522_repair_internet_explorer.htm

| | |

| | | I Registered my system files:

| | | regsvr32 /i Urlmon.dll

| | | regsrv32 urlmon.dll

| | | regsvr32 /i Shdocvw.dll

| | | regsvr32 Msjava.dll

| | | regsvr32 Actxprxy.dll

| | | regsvr32 Oleaut32.dll

| | | regsvr32 /i Mshtml.dll

| | | regsvr32 /i Browseui.dll

| | | regsvr32 /i Shell32.dll

| | | regsvr32 Ole32.dll

| | | regsvr32 inseng.dll

| | | regsvr32 Mssip32.dll

| | | regsvr32 c:\winnt\system32\vbscript.dll

| | | regsvr32 c:\winnt\system32\mshtml.dll

| | | regsvr32 c:\winnt\system32\msjava.dll

| | | regsvr32 c:\winnt\system32\jscript.dll

| | | regsvr32 c:\winnt\system32\msxml.dll

| | | regsvr32 c:\winnt\system32\actxprxy.dll

| | | regsvr32 c:\winnt\system32\shdocvw.dll

| | |

| | | Installed the latest scripting engine 5.6,

| | |

| | | Disabled the automatic configuration script,

| | |

| | | Switched off ZoneAlarm,

| | |

| | | Installed Microsoft XML Parser SDK,

| | |

| | | Manually updated the Windows Update software by installing the

iuctl.cab

| | | files.

| | |

| | | Went through the settings in

| http://support.microsoft.com/kb/818018/en-us

| | |

| | | This may be important: I also tried the old trick to remove the

| | | SoftwareDistribution folder. Hereby I noticed in services.msc that the

| | | status of the Automatic Updates Service hangs (and keeps hanging) at

| | | "Starting" (and that the Start and Stop and Pause options are greyed

| out).

| | |

| | | In the log file the latest lines are like:

| | | 2007-10-21 16:34:23:806 1380 654 WUWeb FATAL: CreateObject for

| | | Microsoft.Update.SystemInfo failed: error 0x8007007e

| | |

| | | Earlier on I have a lot of lines like this one:

| | | 2007-10-21 16:34:23:796 1380 654 Setup Update NOT required for

| | | C:\WINNT\system32\wups2.dll: target version = 7.0.6000.381, required

| version

| | | = 7.0.6000.381

| | |

| | | Update MUST however be required as I'm working on a partition I

haven't

| | | accessed for months.

| | |

| | | BTW, there's no line containing:

| | | "Determining machine configuration..."

| | |

| | | The problem persists.

| | | Any help appreciated!

| | | Ralph

| | |

| | |

| | |

| |

| |

|

|

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