Guest Ralph Posted October 22, 2007 Posted October 22, 2007 (This message was sent a second time through another provider as it did not appear after 12 hours) Hello everyone, When trying to run Windowsupdate (OS: Win2000 SP4 IE 6), the page displays the message: "Checking for the latest version of the Windows Update software". It stops there, there is not even a progress bar. CPU usage 0%. When trying Microsoft update I get the same, but this time there's an error code: 0x8007007E. Here are the things I already tried to solve it: I ran IE repair tool, using this method (as it's not in the add/remove list): http://www.infopackets.com/channels/en/windows/gazette/2003/20030522_repair_internet_explorer.htm I Registered my system files: regsvr32 /i Urlmon.dll regsrv32 urlmon.dll regsvr32 /i Shdocvw.dll regsvr32 Msjava.dll regsvr32 Actxprxy.dll regsvr32 Oleaut32.dll regsvr32 /i Mshtml.dll regsvr32 /i Browseui.dll regsvr32 /i Shell32.dll regsvr32 Ole32.dll regsvr32 inseng.dll regsvr32 Mssip32.dll regsvr32 c:\winnt\system32\vbscript.dll regsvr32 c:\winnt\system32\mshtml.dll regsvr32 c:\winnt\system32\msjava.dll regsvr32 c:\winnt\system32\jscript.dll regsvr32 c:\winnt\system32\msxml.dll regsvr32 c:\winnt\system32\actxprxy.dll regsvr32 c:\winnt\system32\shdocvw.dll Installed the latest scripting engine 5.6, Disabled the automatic configuration script, Switched off ZoneAlarm, Installed Microsoft XML Parser SDK, Manually updated the Windows Update software by installing the iuctl.cab files. Went through the settings in http://support.microsoft.com/kb/818018/en-us This may be important: I also tried the old trick to remove the SoftwareDistribution folder. Hereby I noticed in services.msc that the status of the Automatic Updates Service hangs (and keeps hanging) at "Starting" (and that the Start and Stop and Pause options are greyed out). In the log file the latest lines are like: 2007-10-21 16:34:23:806 1380 654 WUWeb FATAL: CreateObject for Microsoft.Update.SystemInfo failed: error 0x8007007e Earlier on I have a lot of lines like this one: 2007-10-21 16:34:23:796 1380 654 Setup Update NOT required for C:\WINNT\system32\wups2.dll: target version = 7.0.6000.381, required version = 7.0.6000.381 Update MUST however be required as I'm working on a partition I haven't accessed for months. BTW, there's no line containing: "Determining machine configuration..." The problem persists. Any help appreciated! Ralph
Guest TaurArian [MS-MVP] Posted October 22, 2007 Posted October 22, 2007 Windows XP stops responding when you download updates from Windows Update: http://support.microsoft.com/?kbid=831429 Some users have cured the problem by just re-registering the wuapi.dll Click start, select Run and then type: regsvr32 wuapi.dll Try Windows Update again If that hasn't help you will need to re-register some more files (click OK after each one and wait for the successful message):- regsvr32 Inseng.dll regsvr32 Oleaut32.dll regsvr32 Ole32.dll regsvr32 Urlmon.dll regsvr32 Mssip32.dll Note: not for IE7 Also see: http://support.microsoft.com/kb/914232 -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "Ralph" <no@nomail.com> wrote in message news:471c36f8$0$738$3a628fcd@textreader.nntp.hccnet.nl... | (This message was sent a second time through another provider as it did not | appear after 12 hours) | | Hello everyone, | | When trying to run Windowsupdate (OS: Win2000 SP4 IE 6), the page displays | the message: "Checking for the latest version of the Windows Update | software". It stops there, there is not even a progress bar. CPU usage 0%. | | When trying Microsoft update I get the same, but this time there's an error | code: 0x8007007E. | | Here are the things I already tried to solve it: | | I ran IE repair tool, using this method (as it's not in the add/remove | list): | http://www.infopackets.com/channels/en/windows/gazette/2003/20030522_repair_internet_explorer.htm | | I Registered my system files: | regsvr32 /i Urlmon.dll | regsrv32 urlmon.dll | regsvr32 /i Shdocvw.dll | regsvr32 Msjava.dll | regsvr32 Actxprxy.dll | regsvr32 Oleaut32.dll | regsvr32 /i Mshtml.dll | regsvr32 /i Browseui.dll | regsvr32 /i Shell32.dll | regsvr32 Ole32.dll | regsvr32 inseng.dll | regsvr32 Mssip32.dll | regsvr32 c:\winnt\system32\vbscript.dll | regsvr32 c:\winnt\system32\mshtml.dll | regsvr32 c:\winnt\system32\msjava.dll | regsvr32 c:\winnt\system32\jscript.dll | regsvr32 c:\winnt\system32\msxml.dll | regsvr32 c:\winnt\system32\actxprxy.dll | regsvr32 c:\winnt\system32\shdocvw.dll | | Installed the latest scripting engine 5.6, | | Disabled the automatic configuration script, | | Switched off ZoneAlarm, | | Installed Microsoft XML Parser SDK, | | Manually updated the Windows Update software by installing the iuctl.cab | files. | | Went through the settings in http://support.microsoft.com/kb/818018/en-us | | This may be important: I also tried the old trick to remove the | SoftwareDistribution folder. Hereby I noticed in services.msc that the | status of the Automatic Updates Service hangs (and keeps hanging) at | "Starting" (and that the Start and Stop and Pause options are greyed out). | | In the log file the latest lines are like: | 2007-10-21 16:34:23:806 1380 654 WUWeb FATAL: CreateObject for | Microsoft.Update.SystemInfo failed: error 0x8007007e | | Earlier on I have a lot of lines like this one: | 2007-10-21 16:34:23:796 1380 654 Setup Update NOT required for | C:\WINNT\system32\wups2.dll: target version = 7.0.6000.381, required version | = 7.0.6000.381 | | Update MUST however be required as I'm working on a partition I haven't | accessed for months. | | BTW, there's no line containing: | "Determining machine configuration..." | | The problem persists. | Any help appreciated! | Ralph | | |
Guest Xbw778 Posted October 22, 2007 Posted October 22, 2007 That actually worsened things! After re-registering wuapi.dll I cannott access WU at all anymore. The browser window freezes (blank) and I had to close it in Task Manager. I re-registered those other ones you mentioned (again). But that did not help. How about that AutomaticUpdates service that keeps hanging at "Starting"? What if that is the culprit, what do I do about it? Ralph "TaurArian [MS-MVP]" <taurarianREMOVECAPS@gmail.com> schreef in bericht news:OJ7zVOIFIHA.1164@TK2MSFTNGP02.phx.gbl... | Windows XP stops responding when you download updates from Windows Update: | http://support.microsoft.com/?kbid=831429 | | Some users have cured the problem by just re-registering the wuapi.dll | Click start, select Run and then type: regsvr32 wuapi.dll | Try Windows Update again | | If that hasn't help you will need to re-register some more files (click OK after each one | and wait for the successful message):- | | regsvr32 Inseng.dll | regsvr32 Oleaut32.dll | regsvr32 Ole32.dll | regsvr32 Urlmon.dll | regsvr32 Mssip32.dll | | Note: not for IE7 | | Also see: http://support.microsoft.com/kb/914232 | | | -- | ==================================== | TaurArian [MS-MVP] 2005-2008 - Australia | ==================================== | How to make a good post: http://www.dts-l.org/goodpost.htm | Defending your machine: http://defendingyourmachine2.blogspot.com/ | http://taurarian.mvps.org/index.htm | | Emails will not be acknowledged - please post to the newsgroup so all may benefit. | | | "Ralph" <no@nomail.com> wrote in message | news:471c36f8$0$738$3a628fcd@textreader.nntp.hccnet.nl... | | (This message was sent a second time through another provider as it did not | | appear after 12 hours) | | | | Hello everyone, | | | | When trying to run Windowsupdate (OS: Win2000 SP4 IE 6), the page displays | | the message: "Checking for the latest version of the Windows Update | | software". It stops there, there is not even a progress bar. CPU usage 0%. | | | | When trying Microsoft update I get the same, but this time there's an error | | code: 0x8007007E. | | | | Here are the things I already tried to solve it: | | | | I ran IE repair tool, using this method (as it's not in the add/remove | | list): | | | http://www.infopackets.com/channels/en/windows/gazette/2003/20030522_repair_internet_explorer.htm | | | | I Registered my system files: | | regsvr32 /i Urlmon.dll | | regsrv32 urlmon.dll | | regsvr32 /i Shdocvw.dll | | regsvr32 Msjava.dll | | regsvr32 Actxprxy.dll | | regsvr32 Oleaut32.dll | | regsvr32 /i Mshtml.dll | | regsvr32 /i Browseui.dll | | regsvr32 /i Shell32.dll | | regsvr32 Ole32.dll | | regsvr32 inseng.dll | | regsvr32 Mssip32.dll | | regsvr32 c:\winnt\system32\vbscript.dll | | regsvr32 c:\winnt\system32\mshtml.dll | | regsvr32 c:\winnt\system32\msjava.dll | | regsvr32 c:\winnt\system32\jscript.dll | | regsvr32 c:\winnt\system32\msxml.dll | | regsvr32 c:\winnt\system32\actxprxy.dll | | regsvr32 c:\winnt\system32\shdocvw.dll | | | | Installed the latest scripting engine 5.6, | | | | Disabled the automatic configuration script, | | | | Switched off ZoneAlarm, | | | | Installed Microsoft XML Parser SDK, | | | | Manually updated the Windows Update software by installing the iuctl.cab | | files. | | | | Went through the settings in http://support.microsoft.com/kb/818018/en-us | | | | This may be important: I also tried the old trick to remove the | | SoftwareDistribution folder. Hereby I noticed in services.msc that the | | status of the Automatic Updates Service hangs (and keeps hanging) at | | "Starting" (and that the Start and Stop and Pause options are greyed out). | | | | In the log file the latest lines are like: | | 2007-10-21 16:34:23:806 1380 654 WUWeb FATAL: CreateObject for | | Microsoft.Update.SystemInfo failed: error 0x8007007e | | | | Earlier on I have a lot of lines like this one: | | 2007-10-21 16:34:23:796 1380 654 Setup Update NOT required for | | C:\WINNT\system32\wups2.dll: target version = 7.0.6000.381, required version | | = 7.0.6000.381 | | | | Update MUST however be required as I'm working on a partition I haven't | | accessed for months. | | | | BTW, there's no line containing: | | "Determining machine configuration..." | | | | The problem persists. | | Any help appreciated! | | Ralph | | | | | | | |
Guest Ralph Posted October 22, 2007 Posted October 22, 2007 Sorry, that 'From' line should read 'Ralph', not 'Xbw778'. That's what you get when working with different partitions....): Ralph "TaurArian [MS-MVP]" <taurarianREMOVECAPS@gmail.com> schreef in bericht news:OJ7zVOIFIHA.1164@TK2MSFTNGP02.phx.gbl... | Windows XP stops responding when you download updates from Windows Update: | http://support.microsoft.com/?kbid=831429 | | Some users have cured the problem by just re-registering the wuapi.dll | Click start, select Run and then type: regsvr32 wuapi.dll | Try Windows Update again | | If that hasn't help you will need to re-register some more files (click OK after each one | and wait for the successful message):- | | regsvr32 Inseng.dll | regsvr32 Oleaut32.dll | regsvr32 Ole32.dll | regsvr32 Urlmon.dll | regsvr32 Mssip32.dll | | Note: not for IE7 | | Also see: http://support.microsoft.com/kb/914232 | | | -- | ==================================== | TaurArian [MS-MVP] 2005-2008 - Australia | ==================================== | How to make a good post: http://www.dts-l.org/goodpost.htm | Defending your machine: http://defendingyourmachine2.blogspot.com/ | http://taurarian.mvps.org/index.htm | | Emails will not be acknowledged - please post to the newsgroup so all may benefit. | | | "Ralph" <no@nomail.com> wrote in message | news:471c36f8$0$738$3a628fcd@textreader.nntp.hccnet.nl... | | (This message was sent a second time through another provider as it did not | | appear after 12 hours) | | | | Hello everyone, | | | | When trying to run Windowsupdate (OS: Win2000 SP4 IE 6), the page displays | | the message: "Checking for the latest version of the Windows Update | | software". It stops there, there is not even a progress bar. CPU usage 0%. | | | | When trying Microsoft update I get the same, but this time there's an error | | code: 0x8007007E. | | | | Here are the things I already tried to solve it: | | | | I ran IE repair tool, using this method (as it's not in the add/remove | | list): | | | http://www.infopackets.com/channels/en/windows/gazette/2003/20030522_repair_internet_explorer.htm | | | | I Registered my system files: | | regsvr32 /i Urlmon.dll | | regsrv32 urlmon.dll | | regsvr32 /i Shdocvw.dll | | regsvr32 Msjava.dll | | regsvr32 Actxprxy.dll | | regsvr32 Oleaut32.dll | | regsvr32 /i Mshtml.dll | | regsvr32 /i Browseui.dll | | regsvr32 /i Shell32.dll | | regsvr32 Ole32.dll | | regsvr32 inseng.dll | | regsvr32 Mssip32.dll | | regsvr32 c:\winnt\system32\vbscript.dll | | regsvr32 c:\winnt\system32\mshtml.dll | | regsvr32 c:\winnt\system32\msjava.dll | | regsvr32 c:\winnt\system32\jscript.dll | | regsvr32 c:\winnt\system32\msxml.dll | | regsvr32 c:\winnt\system32\actxprxy.dll | | regsvr32 c:\winnt\system32\shdocvw.dll | | | | Installed the latest scripting engine 5.6, | | | | Disabled the automatic configuration script, | | | | Switched off ZoneAlarm, | | | | Installed Microsoft XML Parser SDK, | | | | Manually updated the Windows Update software by installing the iuctl.cab | | files. | | | | Went through the settings in http://support.microsoft.com/kb/818018/en-us | | | | This may be important: I also tried the old trick to remove the | | SoftwareDistribution folder. Hereby I noticed in services.msc that the | | status of the Automatic Updates Service hangs (and keeps hanging) at | | "Starting" (and that the Start and Stop and Pause options are greyed out). | | | | In the log file the latest lines are like: | | 2007-10-21 16:34:23:806 1380 654 WUWeb FATAL: CreateObject for | | Microsoft.Update.SystemInfo failed: error 0x8007007e | | | | Earlier on I have a lot of lines like this one: | | 2007-10-21 16:34:23:796 1380 654 Setup Update NOT required for | | C:\WINNT\system32\wups2.dll: target version = 7.0.6000.381, required version | | = 7.0.6000.381 | | | | Update MUST however be required as I'm working on a partition I haven't | | accessed for months. | | | | BTW, there's no line containing: | | "Determining machine configuration..." | | | | The problem persists. | | Any help appreciated! | | Ralph | | | | | | | |
Guest Ralph Posted October 23, 2007 Posted October 23, 2007 I fixed it! I found a few threads on http://forums.techarena.in/ dealing with the problem of AU services hanging on 'starting'. Most of it is like Chinese to me but I tried registring wuaueng.dll and it worked! So: StartRuntype: REGSVR32 wuaueng.dll OK Did the trick for me. (Was just about the only .dll I hadn't already tried ) Ralph "Xbw778" <not@nomail.com> schreef in bericht news:471ca83b$0$738$3a628fcd@textreader.nntp.hccnet.nl... | That actually worsened things! | After re-registering wuapi.dll I cannott access WU at all anymore. The | browser window freezes (blank) and I had to close it in Task Manager. | | I re-registered those other ones you mentioned (again). But that did not | help. | | How about that AutomaticUpdates service that keeps hanging at "Starting"? | What if that is the culprit, what do I do about it? | | Ralph | | | | | "TaurArian [MS-MVP]" <taurarianREMOVECAPS@gmail.com> schreef in bericht | news:OJ7zVOIFIHA.1164@TK2MSFTNGP02.phx.gbl... | | Windows XP stops responding when you download updates from Windows Update: | | http://support.microsoft.com/?kbid=831429 | | | | Some users have cured the problem by just re-registering the wuapi.dll | | Click start, select Run and then type: regsvr32 wuapi.dll | | Try Windows Update again | | | | If that hasn't help you will need to re-register some more files (click OK | after each one | | and wait for the successful message):- | | | | regsvr32 Inseng.dll | | regsvr32 Oleaut32.dll | | regsvr32 Ole32.dll | | regsvr32 Urlmon.dll | | regsvr32 Mssip32.dll | | | | Note: not for IE7 | | | | Also see: http://support.microsoft.com/kb/914232 | | | | | | -- | | ==================================== | | TaurArian [MS-MVP] 2005-2008 - Australia | | ==================================== | | How to make a good post: http://www.dts-l.org/goodpost.htm | | Defending your machine: http://defendingyourmachine2.blogspot.com/ | | http://taurarian.mvps.org/index.htm | | | | Emails will not be acknowledged - please post to the newsgroup so all may | benefit. | | | | | | "Ralph" <no@nomail.com> wrote in message | | news:471c36f8$0$738$3a628fcd@textreader.nntp.hccnet.nl... | | | (This message was sent a second time through another provider as it did | not | | | appear after 12 hours) | | | | | | Hello everyone, | | | | | | When trying to run Windowsupdate (OS: Win2000 SP4 IE 6), the page | displays | | | the message: "Checking for the latest version of the Windows Update | | | software". It stops there, there is not even a progress bar. CPU usage | 0%. | | | | | | When trying Microsoft update I get the same, but this time there's an | error | | | code: 0x8007007E. | | | | | | Here are the things I already tried to solve it: | | | | | | I ran IE repair tool, using this method (as it's not in the add/remove | | | list): | | | | | | http://www.infopackets.com/channels/en/windows/gazette/2003/20030522_repair_internet_explorer.htm | | | | | | I Registered my system files: | | | regsvr32 /i Urlmon.dll | | | regsrv32 urlmon.dll | | | regsvr32 /i Shdocvw.dll | | | regsvr32 Msjava.dll | | | regsvr32 Actxprxy.dll | | | regsvr32 Oleaut32.dll | | | regsvr32 /i Mshtml.dll | | | regsvr32 /i Browseui.dll | | | regsvr32 /i Shell32.dll | | | regsvr32 Ole32.dll | | | regsvr32 inseng.dll | | | regsvr32 Mssip32.dll | | | regsvr32 c:\winnt\system32\vbscript.dll | | | regsvr32 c:\winnt\system32\mshtml.dll | | | regsvr32 c:\winnt\system32\msjava.dll | | | regsvr32 c:\winnt\system32\jscript.dll | | | regsvr32 c:\winnt\system32\msxml.dll | | | regsvr32 c:\winnt\system32\actxprxy.dll | | | regsvr32 c:\winnt\system32\shdocvw.dll | | | | | | Installed the latest scripting engine 5.6, | | | | | | Disabled the automatic configuration script, | | | | | | Switched off ZoneAlarm, | | | | | | Installed Microsoft XML Parser SDK, | | | | | | Manually updated the Windows Update software by installing the iuctl.cab | | | files. | | | | | | Went through the settings in | http://support.microsoft.com/kb/818018/en-us | | | | | | This may be important: I also tried the old trick to remove the | | | SoftwareDistribution folder. Hereby I noticed in services.msc that the | | | status of the Automatic Updates Service hangs (and keeps hanging) at | | | "Starting" (and that the Start and Stop and Pause options are greyed | out). | | | | | | In the log file the latest lines are like: | | | 2007-10-21 16:34:23:806 1380 654 WUWeb FATAL: CreateObject for | | | Microsoft.Update.SystemInfo failed: error 0x8007007e | | | | | | Earlier on I have a lot of lines like this one: | | | 2007-10-21 16:34:23:796 1380 654 Setup Update NOT required for | | | C:\WINNT\system32\wups2.dll: target version = 7.0.6000.381, required | version | | | = 7.0.6000.381 | | | | | | Update MUST however be required as I'm working on a partition I haven't | | | accessed for months. | | | | | | BTW, there's no line containing: | | | "Determining machine configuration..." | | | | | | The problem persists. | | | Any help appreciated! | | | Ralph | | | | | | | | | | | | | | |
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