KB939653 - Cumulative Internet Explorer Update - Half Uninstalled

[Guest Neil Dallaway]

I had the same problem which I have seen on a lot of Vista machines so far -

the KB939653 update blocking access to the Internet via IE7. I had to

uninstall the update on a machine which usually fixes the problem and then I

hide the update. However, on one particular machine I uninstalled the update

but it froze half way through thus only half uninstalling the update. It is

no longer in the Add/Remove programs section but there is still no access to

the Internet. I reinstalled the update and uninstalled it again to no avail.

Is there a registry entry I can manually uninstall the update and all files

associated with it??? Sorry about the length of this post!! I am using Panda

AntiVirus 2008. Thanks - N.

[Guest PA Bear]

You *want* all Critical Security Updates installed whenever they've been

made available!

 

Error message after you install a Windows Internet Explorer 7 update from

Windows Update or from Microsoft Update: "Webpage cannot be displayed"

http://support.microsoft.com/kb/942818

 

If tweaking your third-party firewall's settings don't help, try the

following:

 

1. Disable your anti-virus application, any real-time protection provided by

an anti-spyware application (except for Windows Defender includes Spybot

Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any

third-party firewall AND enable the Windows Firewall.

 

NB: If you're running ZA Free firewall, you may need to uninstall it instead

of disabling it. You're "working without a net" now: Don't to ANYTHING else

online (e.g., browsing reading email chatting) except #4 below until your

anti-virus application has been re-enabled!

 

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"

[or "Security Update for Windows XP (KB939653)"] via Add/Remove Programs

(make sure Show Updates box is checked at top right) and reboot.

 

3. Re-do #1 above.

 

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates

offered. If "Root Certificates" update is listed in the Optional Updates

category, you might install it, too, to take full advantage of IE7's

additional security.

 

5. Reboot > Make sure everything in #1 above is enabled again and, if

applicable, disable the Windows Firewall and enable your third-party

firewall.

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.org/

 

Neil Dallaway wrote:

> I had the same problem which I have seen on a lot of Vista machines so

> far -

> the KB939653 update blocking access to the Internet via IE7. I had to

> uninstall the update on a machine which usually fixes the problem and then

> I

> hide the update. However, on one particular machine I uninstalled the

> update

> but it froze half way through thus only half uninstalling the update. It

> is

> no longer in the Add/Remove programs section but there is still no access

> to

> the Internet. I reinstalled the update and uninstalled it again to no

> avail.

> Is there a registry entry I can manually uninstall the update and all

> files

> associated with it??? Sorry about the length of this post!! I am using

> Panda

> AntiVirus 2008. Thanks - N.