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WU Stops at "Checking for the latest version..." (0x8007007E)


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Posted

Hello everyone,

 

When trying to run Windowsupdate (OS: Win2000 SP4 IE 6), the page displays

the message: "Checking for the latest version of the Windows Update

software". It stops there, there is not even a progress bar. CPU usage 0%.

 

When trying Microsoft update I get the same, but this time there's an error

code: 0x8007007E.

 

Here are the things I already tried:

 

I ran IE repair tool using this method (as it's not in the add/remove list):

http://www.infopackets.com/channels/en/windows/gazette/2003/20030522_repair_internet_explorer.htm

 

Registered my system files:

regsvr32 /i Urlmon.dll

regsrv32 urlmon.dll

regsvr32 /i Shdocvw.dll

regsvr32 Msjava.dll

regsvr32 Actxprxy.dll

regsvr32 Oleaut32.dll

regsvr32 /i Mshtml.dll

regsvr32 /i Browseui.dll

regsvr32 /i Shell32.dll

regsvr32 Ole32.dll

regsvr32 inseng.dll

regsvr32 Mssip32.dll

regsvr32 c:\winnt\system32\vbscript.dll

regsvr32 c:\winnt\system32\mshtml.dll

regsvr32 c:\winnt\system32\msjava.dll

regsvr32 c:\winnt\system32\jscript.dll

regsvr32 c:\winnt\system32\msxml.dll

regsvr32 c:\winnt\system32\actxprxy.dll

regsvr32 c:\winnt\system32\shdocvw.dll

 

Installed the latest scripting engine 5.6,

 

Disabled the automatic configuration script,

 

Switched off ZoneAlarm,

 

Installed Microsoft XML Parser SDK,

 

Manually updated the Windows Update software by installing the iuctl.cab

files.

 

Went through the settings in http://support.microsoft.com/kb/818018/en-us

 

This may be important: I also tried the old trick to remove the

SoftwareDistribution folder. Hereby I noticed in services.msc that the

status of the Automatic Updates Service hangs (and keeps hanging) at

"Starting" and that the Start and Stop and Pause options are greyed out.

 

In the log file the latest lines are like:

2007-10-21 16:34:23:806 1380 654 WUWeb FATAL: CreateObject for

Microsoft.Update.SystemInfo failed: error 0x8007007e

 

Earlier on I have a lot of lines like this one:

2007-10-21 16:34:23:796 1380 654 Setup Update NOT required for

C:\WINNT\system32\wups2.dll: target version = 7.0.6000.381, required version

= 7.0.6000.381

 

Update MUST however be required as I'm working on a partition I haven't

accessed for months.

 

There's no line containing:

"Determining machine configuration..."

 

The problem persists.

Any help appreciated!

Ralph

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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