Guest Dean Posted October 22, 2007 Posted October 22, 2007 When I try to download and install an update, as suggested by the "Problem Reports and Solutions" program, I'm told that the update does not apply to my system. I do not however receive this until the update has been downloaded and is being nstalled. Is this because the update has already been installed by "Automatic " update or something else? I do know that I have a 32-bit system and am trying to install the correct updates! If it's because the update is already installed, am I able to check this? should it be listed in the "Installed programs/Updates"? Thanks Dean
Guest TaurArian Posted October 23, 2007 Posted October 23, 2007 ..........and the update you are downloading and trying to install is and the reason you are trying to install this particular update is because ............................? "Dean" wrote: > When I try to download and install an update, as suggested by the "Problem > Reports and Solutions" program, I'm told that the update does not apply to my > system. > I do not however receive this until the update has been downloaded and is > being nstalled. > Is this because the update has already been installed by "Automatic " update > or something else? > I do know that I have a 32-bit system and am trying to install the correct > updates! > If it's because the update is already installed, am I able to check this? > should it be listed in the "Installed programs/Updates"? > > Thanks > Dean
Guest Dean Posted October 23, 2007 Posted October 23, 2007 The reason I am trying to install an update is because it was suggested by the "Problem Reports and Solutions" program! Which update, is "Follow these steps to solve the problem with Windows Vista" (KB938979) for one. I follow the link to the Techinical information, select the link for the 32-bit download. Confirm validation and download. Then I try to install, which is where I'm told "The update does not apply to my system". Dean "TaurArian" wrote: > .........and the update you are downloading and trying to install is and the > reason you are trying to install this particular update is because > ...........................? > > "Dean" wrote: > > > When I try to download and install an update, as suggested by the "Problem > > Reports and Solutions" program, I'm told that the update does not apply to my > > system. > > I do not however receive this until the update has been downloaded and is > > being nstalled. > > Is this because the update has already been installed by "Automatic " update > > or something else? > > I do know that I have a 32-bit system and am trying to install the correct > > updates! > > If it's because the update is already installed, am I able to check this? > > should it be listed in the "Installed programs/Updates"? > > > > Thanks > > Dean
Guest TaurArian [MS-MVP] Posted October 23, 2007 Posted October 23, 2007 Thanks for providing further information. As this is related to Vista then I suggest you create a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "Dean" <Dean@discussions.microsoft.com> wrote in message news:D328695C-00D0-4D2B-B96C-6723C073BC09@microsoft.com... | The reason I am trying to install an update is because it was suggested by | the "Problem Reports and Solutions" program! | Which update, is "Follow these steps to solve the problem with Windows | Vista" (KB938979) for one. | I follow the link to the Techinical information, select the link for the | 32-bit download. Confirm validation and download. Then I try to install, | which is where I'm told "The update does not apply to my system". | | Dean | | "TaurArian" wrote: | | > .........and the update you are downloading and trying to install is and the | > reason you are trying to install this particular update is because | > ...........................? | > | > "Dean" wrote: | > | > > When I try to download and install an update, as suggested by the "Problem | > > Reports and Solutions" program, I'm told that the update does not apply to my | > > system. | > > I do not however receive this until the update has been downloaded and is | > > being nstalled. | > > Is this because the update has already been installed by "Automatic " update | > > or something else? | > > I do know that I have a 32-bit system and am trying to install the correct | > > updates! | > > If it's because the update is already installed, am I able to check this? | > > should it be listed in the "Installed programs/Updates"? | > > | > > Thanks | > > Dean
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