Guest Bill Posted October 26, 2007 Posted October 26, 2007 Hi, I recently installed new HP printer software to my computer. After plugging in the printer and having the HP software update the drivers for the printer, windows update then tried to install drivers over them. However, the installation failed, stating that the drivers were in fact the same. I recently tried to install a program and I got a message saying that windows needed to re-start in order to finish installing updates. After multiple restarts, the same message continues to show up. Windows update says that my computer is completely up to date and the only update I can imagine would still be trying to install would be the failed printer driver. Is there any way I stop this driver from trying to install? Any help would be greatly appreciated.
Guest DL Posted October 26, 2007 Posted October 26, 2007 The usual method with an HP printer is to install the software provided, 'then' plug in the printer at the point their software requests. and not the other way round "Bill" <Bill@discussions.microsoft.com> wrote in message news:542E93D7-99E5-4DFF-A089-0699DB733669@microsoft.com... > Hi, > > I recently installed new HP printer software to my computer. After > plugging > in the printer and having the HP software update the drivers for the > printer, > windows update then tried to install drivers over them. However, the > installation failed, stating that the drivers were in fact the same. I > recently tried to install a program and I got a message saying that > windows > needed to re-start in order to finish installing updates. After multiple > restarts, the same message continues to show up. Windows update says that > my > computer is completely up to date and the only update I can imagine would > still be trying to install would be the failed printer driver. Is there > any > way I stop this driver from trying to install? Any help would be greatly > appreciated. > >
Guest realcestmoi Posted October 26, 2007 Posted October 26, 2007 Hello There, Taking drivers from windows update is really a bad idea unless it are drivers for MS hardware. Use booting last known good configuration, system restore or a roll back on the driver to undo the arrised problem. If an updated driver is needed because the hardware does not function well than go to the manufacturers website. Best regards, Michel Denie "Bill" <Bill@discussions.microsoft.com> wrote in message news:542E93D7-99E5-4DFF-A089-0699DB733669@microsoft.com... > Hi, > > I recently installed new HP printer software to my computer. After > plugging > in the printer and having the HP software update the drivers for the > printer, > windows update then tried to install drivers over them. However, the > installation failed, stating that the drivers were in fact the same. I > recently tried to install a program and I got a message saying that > windows > needed to re-start in order to finish installing updates. After multiple > restarts, the same message continues to show up. Windows update says that > my > computer is completely up to date and the only update I can imagine would > still be trying to install would be the failed printer driver. Is there > any > way I stop this driver from trying to install? Any help would be greatly > appreciated. > >
Recommended Posts