Guest jimh3 Posted October 27, 2007 Posted October 27, 2007 Hello, I recently had to cleanup my computer and remove some malware. My system is running dramatically better now, but I cannot get any Windows Updates. After it goes through the process of downloading and installing updated software, I get the following error code: Error number: 0x8024D007. I emailed tech support but I run into a problem of not being able to open the subinacl.msi file that they recommend I run. When I click on any .msi file, I get the error that "Windows cannot open file." I have received a reply from Tech Support to download this file, but have not had reponses back when I tell them I cannot open it. So now I have 2 problems, I cannot get Windows Updates and cannot open .msi files. I have Windows XP (SP2). Any suggestions/support?
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