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Update KB928366 Net Framework 1.1 Service pack 1 fails


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Guest joelw135
Posted

I need to install Windows XP Net Framework update KB928366 for Network

Framework 1.1 Service pack 1. I am using XP Media Center Service Pack 2.

Guest PA Bear
Posted

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Tip: Temporarily disable real-time protection by your anti-virus and/or

anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG

Anti-Spyware) and/or any third-party firewall (e.g., ZA).

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin DTS-L.org

 

joelw135 wrote:

> I need to install Windows XP Net Framework update KB928366 for Network

> Framework 1.1 Service pack 1. I am using XP Media Center Service Pack 2.

Guest vet@ponyexpressvet.com
Posted

The windows update for .Net Framework has created considerable

problems for a lot of users. Those that have contacted Microsoft

prior

to July 12 or July 13 were given bad information on how to fix the

update. First, a bit of history: The update is for .Net Framework 1.1

service pack 1, not the original installation of .Net Framework 1.

The

service pack was an optional update that many users did not upload.

Hence the latest security update was doomed to fail. The security

update did not search for the right version prior to installation so

either you got a installation failure message or it "updated

sucessfully" only to reappear as a needed update a few minutes later.

If you were unfortunate enough to add .Net Framework version 2 or 3

without uploading your service pack to version 1 your headaches just

got worse. (Please note: there is a service pack out for version 2

and

the service pack for version 3 will be released this fall).

 

The fix advocated by level one support was to reset the update

catalog

by clearing the software distribution folder and reseting the

catroot2

folder. Of course you had to go stop a few services in order to

rename

the folder so the process seemed a bit complicated but if you took

that route you were on a fools errand. (Level one support has since

been re-educated). Downloading the files directly off the web site

did

not resolve the issue either, unless you got lucky and added service

pack 1 during the process and did not have version 2 or 3 on your

computer.

 

 

So, here is the fix:

 

 

Get rid of all the .Net Framework files and reinstall them one by

one,

updating each one as you go.

 

 

You need Windows Install Clean Up utitility to clear the installer

files, then you need the dotnetfix clean up utility to get rid of all

of the versions of .Net Framework, then you need to upload and

install

each version of Framework, including the service packs, one by one

until you are done, then do the updates. If you only need version

1.1,

then there is no reason to download version 2 and 3 along with their

numerous updates.

 

 

For those few are foiled at the first step: that is you run the

Windows Install Cleanup utility and you do not find any .Net

Framework

files listed, then you need to download the 1.1 package and install

it. That simply places it in the windows installer cache so it shows

up in the utility so you can then turn right around and delete it.

 

 

Here are the crib notes provided to the Microsoft support staff:

 

 

Download Windows Install Cleanup Utility by following the article

http://support.microsoft.com/kb/290301 and remove any other versions

of .Net framework showing up in cleanup utility.

 

 

Also download the Net Framework cleanup tool from

http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx and you

can download the tool from the left side of the page under the

section

"USEFUL TOOLS".

 

 

DOTNETFX (1.1)

http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F58...

 

 

..NET FRAMEWORK 1.1 Service pack 1

http://www.microsoft.com/downloads/details.aspx?familyid=a8f5654f-088...

 

 

go to windowsupdate.microsoft.com and do the updates kb928366..

 

 

Good luck to all and please spread the word, Microsoft Support is

overwhelmed atm.

 

 

BTW: The windowsupdate.log and all of the usual stuff has no useful

information for this problem, this little update snafu was a doozy!

There is more to the story but enough said for now.

Guest joelw135
Posted

DOTNETFX (1.1) is not available at that link.

 

"vet@ponyexpressvet.com" wrote:

> The windows update for .Net Framework has created considerable

> problems for a lot of users. Those that have contacted Microsoft

> prior

> to July 12 or July 13 were given bad information on how to fix the

> update. First, a bit of history: The update is for .Net Framework 1.1

> service pack 1, not the original installation of .Net Framework 1.

> The

> service pack was an optional update that many users did not upload.

> Hence the latest security update was doomed to fail. The security

> update did not search for the right version prior to installation so

> either you got a installation failure message or it "updated

> sucessfully" only to reappear as a needed update a few minutes later.

> If you were unfortunate enough to add .Net Framework version 2 or 3

> without uploading your service pack to version 1 your headaches just

> got worse. (Please note: there is a service pack out for version 2

> and

> the service pack for version 3 will be released this fall).

>

> The fix advocated by level one support was to reset the update

> catalog

> by clearing the software distribution folder and reseting the

> catroot2

> folder. Of course you had to go stop a few services in order to

> rename

> the folder so the process seemed a bit complicated but if you took

> that route you were on a fools errand. (Level one support has since

> been re-educated). Downloading the files directly off the web site

> did

> not resolve the issue either, unless you got lucky and added service

> pack 1 during the process and did not have version 2 or 3 on your

> computer.

>

>

> So, here is the fix:

>

>

> Get rid of all the .Net Framework files and reinstall them one by

> one,

> updating each one as you go.

>

>

> You need Windows Install Clean Up utitility to clear the installer

> files, then you need the dotnetfix clean up utility to get rid of all

> of the versions of .Net Framework, then you need to upload and

> install

> each version of Framework, including the service packs, one by one

> until you are done, then do the updates. If you only need version

> 1.1,

> then there is no reason to download version 2 and 3 along with their

> numerous updates.

>

>

> For those few are foiled at the first step: that is you run the

> Windows Install Cleanup utility and you do not find any .Net

> Framework

> files listed, then you need to download the 1.1 package and install

> it. That simply places it in the windows installer cache so it shows

> up in the utility so you can then turn right around and delete it.

>

>

> Here are the crib notes provided to the Microsoft support staff:

>

>

> Download Windows Install Cleanup Utility by following the article

> http://support.microsoft.com/kb/290301 and remove any other versions

> of .Net framework showing up in cleanup utility.

>

>

> Also download the Net Framework cleanup tool from

> http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx and you

> can download the tool from the left side of the page under the

> section

> "USEFUL TOOLS".

>

>

> DOTNETFX (1.1)

> http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F58...

>

>

> ..NET FRAMEWORK 1.1 Service pack 1

> http://www.microsoft.com/downloads/details.aspx?familyid=a8f5654f-088...

>

>

> go to windowsupdate.microsoft.com and do the updates kb928366..

>

>

> Good luck to all and please spread the word, Microsoft Support is

> overwhelmed atm.

>

>

> BTW: The windowsupdate.log and all of the usual stuff has no useful

> information for this problem, this little update snafu was a doozy!

> There is more to the story but enough said for now.

>

>

>

>

>

>

Guest vet@ponyexpressvet.com
Posted

Perhaps the link got corrupted during copy and paste, you can find the

files in the microsoft download site and on the Aaron Stebner Weblog

site.

I burned a CD with version 1, 2, 3 and all of the updates, service

packs and tools.

 

You can do a search if the links are broken.

 

You need:

 

Windows Installer Cleanup Utility

Net Framework Cleanup/Removal Tool

Net Framework Version 1.1

Net Framework Version 1.1 SP 1

Net Framwork Version 1.1 SP 1 security update

 

Use them in that order.

 

You may have to find another source for the cleanup tool. When I went

to Aaron's site the link was not working. My guess it was from over

use or too many people using the link for the tool and the server is

down.

Guest hstokar@stokar.com
Posted

None of this worked for me. Seems there are others in the same boat. And

Microsoft wonders why so many HATE its monopoly!

 

"vet@ponyexpressvet.com" wrote:

> Perhaps the link got corrupted during copy and paste, you can find the

> files in the microsoft download site and on the Aaron Stebner Weblog

> site.

> I burned a CD with version 1, 2, 3 and all of the updates, service

> packs and tools.

>

> You can do a search if the links are broken.

>

> You need:

>

> Windows Installer Cleanup Utility

> Net Framework Cleanup/Removal Tool

> Net Framework Version 1.1

> Net Framework Version 1.1 SP 1

> Net Framwork Version 1.1 SP 1 security update

>

> Use them in that order.

>

> You may have to find another source for the cleanup tool. When I went

> to Aaron's site the link was not working. My guess it was from over

> use or too many people using the link for the tool and the server is

> down.

>

>

Guest PA Bear
Posted

Uninstall Cleanup Tool for the .NET Framework 1.0 and .NET Framework 1.1

updates KB928366, KB929729, and KB928367:

http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin DTS-L.org

 

 

vet@ponyexpressvet.com wrote:

> Perhaps the link got corrupted during copy and paste, you can find the

> files in the microsoft download site and on the Aaron Stebner Weblog

> site.

> I burned a CD with version 1, 2, 3 and all of the updates, service

> packs and tools.

>

> You can do a search if the links are broken.

>

> You need:

>

> Windows Installer Cleanup Utility

> Net Framework Cleanup/Removal Tool

> Net Framework Version 1.1

> Net Framework Version 1.1 SP 1

> Net Framwork Version 1.1 SP 1 security update

>

> Use them in that order.

>

> You may have to find another source for the cleanup tool. When I went

> to Aaron's site the link was not working. My guess it was from over

> use or too many people using the link for the tool and the server is

> down.

Guest rchudson70
Posted

Hello Pa Bear:

Help!!

I'm comfused after reading all this stuff.

Can you give a list of the steps we need to

take to clean up this mess.

Thanks RCHudson

 

"PA Bear" wrote:

> Uninstall Cleanup Tool for the .NET Framework 1.0 and .NET Framework 1.1

> updates KB928366, KB929729, and KB928367:

> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09

> --

> ~Robear Dyer (PA Bear)

> MS MVP-Windows (IE, OE, Security, Shell/User)

> AumHa VSOP & Admin DTS-L.org

>

>

> vet@ponyexpressvet.com wrote:

> > Perhaps the link got corrupted during copy and paste, you can find the

> > files in the microsoft download site and on the Aaron Stebner Weblog

> > site.

> > I burned a CD with version 1, 2, 3 and all of the updates, service

> > packs and tools.

> >

> > You can do a search if the links are broken.

> >

> > You need:

> >

> > Windows Installer Cleanup Utility

> > Net Framework Cleanup/Removal Tool

> > Net Framework Version 1.1

> > Net Framework Version 1.1 SP 1

> > Net Framwork Version 1.1 SP 1 security update

> >

> > Use them in that order.

> >

> > You may have to find another source for the cleanup tool. When I went

> > to Aaron's site the link was not working. My guess it was from over

> > use or too many people using the link for the tool and the server is

> > down.

>

>

Guest PA Bear
Posted

The steps in this earlier post in this newsgroup have helped /some/ users

resolve their problems:

http://groups.google.com/group/microsoft.public.windowsupdate/msg/c6780a810b3eb1d1

--

~PA Bear

 

 

rchudson70 wrote:

> Hello Pa Bear:

> Help!!

> I'm comfused after reading all this stuff.

> Can you give a list of the steps we need to

> take to clean up this mess.

> Thanks RCHudson

>

> "PA Bear" wrote:

>

>> Uninstall Cleanup Tool for the .NET Framework 1.0 and .NET Framework 1.1

>> updates KB928366, KB929729, and KB928367:

>> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-Windows (IE, OE, Security, Shell/User)

>> AumHa VSOP & Admin DTS-L.org

>>

>>

>> vet@ponyexpressvet.com wrote:

>>> Perhaps the link got corrupted during copy and paste, you can find the

>>> files in the microsoft download site and on the Aaron Stebner Weblog

>>> site.

>>> I burned a CD with version 1, 2, 3 and all of the updates, service

>>> packs and tools.

>>>

>>> You can do a search if the links are broken.

>>>

>>> You need:

>>>

>>> Windows Installer Cleanup Utility

>>> Net Framework Cleanup/Removal Tool

>>> Net Framework Version 1.1

>>> Net Framework Version 1.1 SP 1

>>> Net Framwork Version 1.1 SP 1 security update

>>>

>>> Use them in that order.

>>>

>>> You may have to find another source for the cleanup tool. When I went

>>> to Aaron's site the link was not working. My guess it was from over

>>> use or too many people using the link for the tool and the server is

>>> down.

Guest limey3
Posted

Thank you Vet for your post. It worked for me. Much appreciated by a newbie.

 

"vet@ponyexpressvet.com" wrote:

> The windows update for .Net Framework has created considerable

> problems for a lot of users. Those that have contacted Microsoft

> prior

> to July 12 or July 13 were given bad information on how to fix the

> update. First, a bit of history: The update is for .Net Framework 1.1

> service pack 1, not the original installation of .Net Framework 1.

> The

> service pack was an optional update that many users did not upload.

> Hence the latest security update was doomed to fail. The security

> update did not search for the right version prior to installation so

> either you got a installation failure message or it "updated

> sucessfully" only to reappear as a needed update a few minutes later.

> If you were unfortunate enough to add .Net Framework version 2 or 3

> without uploading your service pack to version 1 your headaches just

> got worse. (Please note: there is a service pack out for version 2

> and

> the service pack for version 3 will be released this fall).

>

> The fix advocated by level one support was to reset the update

> catalog

> by clearing the software distribution folder and reseting the

> catroot2

> folder. Of course you had to go stop a few services in order to

> rename

> the folder so the process seemed a bit complicated but if you took

> that route you were on a fools errand. (Level one support has since

> been re-educated). Downloading the files directly off the web site

> did

> not resolve the issue either, unless you got lucky and added service

> pack 1 during the process and did not have version 2 or 3 on your

> computer.

>

>

> So, here is the fix:

>

>

> Get rid of all the .Net Framework files and reinstall them one by

> one,

> updating each one as you go.

>

>

> You need Windows Install Clean Up utitility to clear the installer

> files, then you need the dotnetfix clean up utility to get rid of all

> of the versions of .Net Framework, then you need to upload and

> install

> each version of Framework, including the service packs, one by one

> until you are done, then do the updates. If you only need version

> 1.1,

> then there is no reason to download version 2 and 3 along with their

> numerous updates.

>

>

> For those few are foiled at the first step: that is you run the

> Windows Install Cleanup utility and you do not find any .Net

> Framework

> files listed, then you need to download the 1.1 package and install

> it. That simply places it in the windows installer cache so it shows

> up in the utility so you can then turn right around and delete it.

>

>

> Here are the crib notes provided to the Microsoft support staff:

>

>

> Download Windows Install Cleanup Utility by following the article

> http://support.microsoft.com/kb/290301 and remove any other versions

> of .Net framework showing up in cleanup utility.

>

>

> Also download the Net Framework cleanup tool from

> http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx and you

> can download the tool from the left side of the page under the

> section

> "USEFUL TOOLS".

>

>

> DOTNETFX (1.1)

> http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F58...

>

>

> ..NET FRAMEWORK 1.1 Service pack 1

> http://www.microsoft.com/downloads/details.aspx?familyid=a8f5654f-088...

>

>

> go to windowsupdate.microsoft.com and do the updates kb928366..

>

>

> Good luck to all and please spread the word, Microsoft Support is

> overwhelmed atm.

>

>

> BTW: The windowsupdate.log and all of the usual stuff has no useful

> information for this problem, this little update snafu was a doozy!

> There is more to the story but enough said for now.

>

>

>

>

>

>

Guest joelw135
Posted

After following each step one by one I reinstalled 1.1 and service pack 1 but

KB928366 still will not install. Any ideas would be welcome.

 

"limey3" wrote:

> Thank you Vet for your post. It worked for me. Much appreciated by a newbie.

>

> "vet@ponyexpressvet.com" wrote:

>

> > The windows update for .Net Framework has created considerable

> > problems for a lot of users. Those that have contacted Microsoft

> > prior

> > to July 12 or July 13 were given bad information on how to fix the

> > update. First, a bit of history: The update is for .Net Framework 1.1

> > service pack 1, not the original installation of .Net Framework 1.

> > The

> > service pack was an optional update that many users did not upload.

> > Hence the latest security update was doomed to fail. The security

> > update did not search for the right version prior to installation so

> > either you got a installation failure message or it "updated

> > sucessfully" only to reappear as a needed update a few minutes later.

> > If you were unfortunate enough to add .Net Framework version 2 or 3

> > without uploading your service pack to version 1 your headaches just

> > got worse. (Please note: there is a service pack out for version 2

> > and

> > the service pack for version 3 will be released this fall).

> >

> > The fix advocated by level one support was to reset the update

> > catalog

> > by clearing the software distribution folder and reseting the

> > catroot2

> > folder. Of course you had to go stop a few services in order to

> > rename

> > the folder so the process seemed a bit complicated but if you took

> > that route you were on a fools errand. (Level one support has since

> > been re-educated). Downloading the files directly off the web site

> > did

> > not resolve the issue either, unless you got lucky and added service

> > pack 1 during the process and did not have version 2 or 3 on your

> > computer.

> >

> >

> > So, here is the fix:

> >

> >

> > Get rid of all the .Net Framework files and reinstall them one by

> > one,

> > updating each one as you go.

> >

> >

> > You need Windows Install Clean Up utitility to clear the installer

> > files, then you need the dotnetfix clean up utility to get rid of all

> > of the versions of .Net Framework, then you need to upload and

> > install

> > each version of Framework, including the service packs, one by one

> > until you are done, then do the updates. If you only need version

> > 1.1,

> > then there is no reason to download version 2 and 3 along with their

> > numerous updates.

> >

> >

> > For those few are foiled at the first step: that is you run the

> > Windows Install Cleanup utility and you do not find any .Net

> > Framework

> > files listed, then you need to download the 1.1 package and install

> > it. That simply places it in the windows installer cache so it shows

> > up in the utility so you can then turn right around and delete it.

> >

> >

> > Here are the crib notes provided to the Microsoft support staff:

> >

> >

> > Download Windows Install Cleanup Utility by following the article

> > http://support.microsoft.com/kb/290301 and remove any other versions

> > of .Net framework showing up in cleanup utility.

> >

> >

> > Also download the Net Framework cleanup tool from

> > http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx and you

> > can download the tool from the left side of the page under the

> > section

> > "USEFUL TOOLS".

> >

> >

> > DOTNETFX (1.1)

> > http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F58...

> >

> >

> > ..NET FRAMEWORK 1.1 Service pack 1

> > http://www.microsoft.com/downloads/details.aspx?familyid=a8f5654f-088...

> >

> >

> > go to windowsupdate.microsoft.com and do the updates kb928366..

> >

> >

> > Good luck to all and please spread the word, Microsoft Support is

> > overwhelmed atm.

> >

> >

> > BTW: The windowsupdate.log and all of the usual stuff has no useful

> > information for this problem, this little update snafu was a doozy!

> > There is more to the story but enough said for now.

> >

> >

> >

> >

> >

> >

Guest Patrick Philippot
Posted

joelw135 wrote:

> I need to install Windows XP Net Framework update KB928366 for Network

> Framework 1.1 Service pack 1. I am using XP Media Center Service Pack

> 2.

 

Hi,

 

Please look at this thread:

 

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&tid=e4cdd082-7b8d-4d3d-9c0c-75906791ad95&p=1

 

[sOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)

 

Good luck.

 

--

Patrick Philippot - Microsoft MVP

MainSoft Consulting Services

http://www.mainsoft.fr

Guest joelw135
Posted

"Patrick Philippot" wrote:

> joelw135 wrote:

> > I need to install Windows XP Net Framework update KB928366 for Network

> > Framework 1.1 Service pack 1. I am using XP Media Center Service Pack

> > 2.

>

> Hi,

>

> Please look at this thread:

>

> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&tid=e4cdd082-7b8d-4d3d-9c0c-75906791ad95&p=1

>

> [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)

>

> Good luck.

>

> --

> Patrick Philippot - Microsoft MVP

> MainSoft Consulting Services

> http://www.mainsoft.fr

>

>

>

After following all the above including removing version 1.0 the strangest

thing happened. Version 1.0 said it was removed, but all that happened is the

name was removed from the add remove programs. I ran both the utility

programs mentioned and they couldn't even find 1.0, yet it was still on the

machine. I tried to reinstall over 1.0 but received a message saying it is

already installed. I gave up and installed 1.1 and the updates. It came to

the problem KB 928366 and it wouldn't install. I tried rebooting and

installing no luck. Woke up this morning and the shield was in the task bar

as normal and I said install and for some reason the update installed.

 

I am no left with the update installed, but ver 1.0 is not listed in add

remove programs, yet all the 1.0 updates are listed. Any way to get the

listing back in add remove programs?

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