Guest claire Posted October 28, 2007 Posted October 28, 2007 I need some help, please! Everytime I click on Internet Explorer and it connects to my home page, I get an error message. The message is: "Generic Host Process for Win32 has encountered a problem and needs to close. We are sorry for the inconvenience." Then it asks if I want to send an error report. I have sent the error report and this error comes up everytime on log on to Internet Explorer. I always have to click to send error report or don't send. This has been going on for about two weeks now and it is getting very annoying. Please help me. I don't even know what it means by "Generic Host Process for Win32". Thanks in advance.
Guest PA Bear Posted October 28, 2007 Posted October 28, 2007 Windows version? IE version? What does your problem have to do with Windows Update? Speaking of which, is the machine fully patched at Windows Update? ========================== You receive a "Generic Host Process" error message after you start the computer, or DBCS attachment file names are not displayed in Rich Text e-mail messages: http://support.microsoft.com/kb/894391 NB: If the machine's fully patched, you don't need the above hotfix nor would it install if you got it. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ claire wrote: > I need some help, please! Everytime I click on Internet Explorer and it > connects to my home page, I get an error message. The message is: "Generic > Host Process for Win32 has encountered a problem and needs to close. We > are > sorry for the inconvenience." Then it asks if I want to send an error > report. I have sent the error report and this error comes up everytime on > log on to Internet Explorer. I always have to click to send error report > or > don't send. This has been going on for about two weeks now and it is > getting very annoying. Please help me. I don't even know what it means by > "Generic Host Process for Win32". Thanks in advance.
Guest claire Posted October 28, 2007 Posted October 28, 2007 Windows version - XP IE version - 7.0 Not sure what you mean by what the problem has to do with windows update? My computer is setup to automatically receive updates.I just want to get rid of this error message and don't know how to go about that. That is why I posted a comment, so that someone could possibly help me fix this problem. Like I said, I don't even know what "Generic Host" means. "PA Bear" wrote: > Windows version? IE version? What does your problem have to do with > Windows Update? > > Speaking of which, is the machine fully patched at Windows Update? > > ========================== > You receive a "Generic Host Process" error message after you start the > computer, or DBCS attachment file names are not displayed in Rich Text > e-mail messages: > http://support.microsoft.com/kb/894391 > > NB: If the machine's fully patched, you don't need the above hotfix nor > would it install if you got it. > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.org/ > > claire wrote: > > I need some help, please! Everytime I click on Internet Explorer and it > > connects to my home page, I get an error message. The message is: "Generic > > Host Process for Win32 has encountered a problem and needs to close. We > > are > > sorry for the inconvenience." Then it asks if I want to send an error > > report. I have sent the error report and this error comes up everytime on > > log on to Internet Explorer. I always have to click to send error report > > or > > don't send. This has been going on for about two weeks now and it is > > getting very annoying. Please help me. I don't even know what it means by > > "Generic Host Process for Win32". Thanks in advance. > >
Guest TaurArian Posted October 29, 2007 Posted October 29, 2007 Possibilities: 1. http://www.google.com.au/search?hl=en&q=Generic+Host+Process+for+Win32+has+encountered+a+problem+and+needs+to+close.+We+are+sorry+for+the+inconvenience.&meta= or 2. http://support.microsoft.com/kb/894391 "claire" wrote: > Windows version - XP IE version - 7.0 > Not sure what you mean by what the problem has to do with windows update? > My computer is setup to automatically receive updates.I just want to get rid > of this error message and don't know how to go about that. That is why I > posted a comment, so that someone could possibly help me fix this problem. > Like I said, I don't even know what "Generic Host" means. > > > "PA Bear" wrote: > > > Windows version? IE version? What does your problem have to do with > > Windows Update? > > > > Speaking of which, is the machine fully patched at Windows Update? > > > > ========================== > > You receive a "Generic Host Process" error message after you start the > > computer, or DBCS attachment file names are not displayed in Rich Text > > e-mail messages: > > http://support.microsoft.com/kb/894391 > > > > NB: If the machine's fully patched, you don't need the above hotfix nor > > would it install if you got it. > > -- > > ~Robear Dyer (PA Bear) > > MS MVP-Windows (IE, OE, Security, Shell/User) > > AumHa VSOP & Admin http://aumha.net > > DTS-L http://dts-l.org/ > > > > claire wrote: > > > I need some help, please! Everytime I click on Internet Explorer and it > > > connects to my home page, I get an error message. The message is: "Generic > > > Host Process for Win32 has encountered a problem and needs to close. We > > > are > > > sorry for the inconvenience." Then it asks if I want to send an error > > > report. I have sent the error report and this error comes up everytime on > > > log on to Internet Explorer. I always have to click to send error report > > > or > > > don't send. This has been going on for about two weeks now and it is > > > getting very annoying. Please help me. I don't even know what it means by > > > "Generic Host Process for Win32". Thanks in advance. > > > >
Guest PA Bear Posted October 29, 2007 Posted October 29, 2007 > Not sure what you mean by what the problem has to do with windows update? You posted your question in a Windows Update*-specific newsgroup, Claire. Those with IE7-specific questions or comments are asked to post to and seek support in this newsgroup: microsoft.public.internetexplorer.general On the web: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general In your newsreader: http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general That being said... => What's your home page? => Does this behavior persist if you start IE7 in No Add-ons mode? To start IE7 in No Add-ons mode: 1. Right-click on the blue IE desktop icon and select Start without Add-ons 2. Start > (All) Programs > Accessories > System Tools > Internet Explorer (No add-ons). Troubleshooting and Internet Explorer’s (No Add-ons) Mode: http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx => Does the problem persist if you Reset IE7 Settings (RIES)? http://support.microsoft.com/kb/923737 <= Read before using! ======================== *As in http://windowsupdate.microsoft.com -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ claire wrote: > Windows version - XP IE version - 7.0 > Not sure what you mean by what the problem has to do with windows update? > My computer is setup to automatically receive updates.I just want to get > rid > of this error message and don't know how to go about that. That is why I > posted a comment, so that someone could possibly help me fix this problem. > Like I said, I don't even know what "Generic Host" means. > > > "PA Bear" wrote: >> Windows version? IE version? What does your problem have to do with >> Windows Update? >> >> Speaking of which, is the machine fully patched at Windows Update? >> >> ========================== >> You receive a "Generic Host Process" error message after you start the >> computer, or DBCS attachment file names are not displayed in Rich Text >> e-mail messages: >> http://support.microsoft.com/kb/894391 >> >> NB: If the machine's fully patched, you don't need the above hotfix nor >> would it install if you got it. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE, OE, Security, Shell/User) >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.org/ >> >> claire wrote: >>> I need some help, please! Everytime I click on Internet Explorer and it >>> connects to my home page, I get an error message. The message is: >>> "Generic >>> Host Process for Win32 has encountered a problem and needs to close. We >>> are >>> sorry for the inconvenience." Then it asks if I want to send an error >>> report. I have sent the error report and this error comes up everytime >>> on >>> log on to Internet Explorer. I always have to click to send error report >>> or >>> don't send. This has been going on for about two weeks now and it is >>> getting very annoying. Please help me. I don't even know what it means >>> by >>> "Generic Host Process for Win32". Thanks in advance.
Guest claire Posted October 29, 2007 Posted October 29, 2007 PA Bear - I tried starting IE7 with no add-ons like you said and received no Generic host message. Thanks for the suggestion. Now, how do I figure out what is wrong and how do I fix this problem? I went to http://support.microsoft.com/kb/894391 and downloaded the quick fix associated with this problem but it still comes up when I go to my homepage with add-ons. "PA Bear" wrote: > > Not sure what you mean by what the problem has to do with windows update? > > You posted your question in a Windows Update*-specific newsgroup, Claire. > > Those with IE7-specific questions or comments are asked to post to and seek > support in this newsgroup: microsoft.public.internetexplorer.general > > On the web: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general > > In your newsreader: > http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general > > That being said... > > => What's your home page? > > => Does this behavior persist if you start IE7 in No Add-ons mode? To start > IE7 in No Add-ons mode: > > 1. Right-click on the blue IE desktop icon and select Start without Add-ons > > 2. Start > (All) Programs > Accessories > System Tools > Internet Explorer > (No add-ons). > > Troubleshooting and Internet Explorer’s (No Add-ons) Mode: > http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx > > => Does the problem persist if you Reset IE7 Settings (RIES)? > http://support.microsoft.com/kb/923737 <= Read before using! > ======================== > *As in http://windowsupdate.microsoft.com > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.org/ > > claire wrote: > > Windows version - XP IE version - 7.0 > > Not sure what you mean by what the problem has to do with windows update? > > My computer is setup to automatically receive updates.I just want to get > > rid > > of this error message and don't know how to go about that. That is why I > > posted a comment, so that someone could possibly help me fix this problem. > > Like I said, I don't even know what "Generic Host" means. > > > > > > "PA Bear" wrote: > >> Windows version? IE version? What does your problem have to do with > >> Windows Update? > >> > >> Speaking of which, is the machine fully patched at Windows Update? > >> > >> ========================== > >> You receive a "Generic Host Process" error message after you start the > >> computer, or DBCS attachment file names are not displayed in Rich Text > >> e-mail messages: > >> http://support.microsoft.com/kb/894391 > >> > >> NB: If the machine's fully patched, you don't need the above hotfix nor > >> would it install if you got it. > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-Windows (IE, OE, Security, Shell/User) > >> AumHa VSOP & Admin http://aumha.net > >> DTS-L http://dts-l.org/ > >> > >> claire wrote: > >>> I need some help, please! Everytime I click on Internet Explorer and it > >>> connects to my home page, I get an error message. The message is: > >>> "Generic > >>> Host Process for Win32 has encountered a problem and needs to close. We > >>> are > >>> sorry for the inconvenience." Then it asks if I want to send an error > >>> report. I have sent the error report and this error comes up everytime > >>> on > >>> log on to Internet Explorer. I always have to click to send error report > >>> or > >>> don't send. This has been going on for about two weeks now and it is > >>> getting very annoying. Please help me. I don't even know what it means > >>> by > >>> "Generic Host Process for Win32". Thanks in advance. > >
Guest PA Bear Posted October 30, 2007 Posted October 30, 2007 Crosspost to IE General newsgroup. I told you that hotfix 894391 wouldn't resolve the issue if your machine's fully-patched at Windows Update. (It probably didn't even install.) >> => What's your home page? Care to tell me? >> Troubleshooting and Internet Explorer's (No Add-ons) Mode: >> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx See the above for some troubleshooting tips. The above notwithstanding, it might be a hijackware problem: Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/kb/827315 Run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/page2.html#Removing_Malware When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://forums.spybot.info/forumdisplay.php?f=22, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert analysis, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ claire wrote: > PA Bear - I tried starting IE7 with no add-ons like you said and received > no > Generic host message. Thanks for the suggestion. Now, how do I figure out > what is wrong and how do I fix this problem? I went to > http://support.microsoft.com/kb/894391 > and downloaded the quick fix associated with this problem but it still > comes > up when I go to my homepage with add-ons. > > > "PA Bear" wrote: >>> Not sure what you mean by what the problem has to do with windows >>> update? >> >> You posted your question in a Windows Update*-specific newsgroup, Claire. >> >> Those with IE7-specific questions or comments are asked to post to and >> seek >> support in this newsgroup: microsoft.public.internetexplorer.general >> >> On the web: >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general >> >> In your newsreader: >> http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general >> >> That being said... >> >> => What's your home page? >> >> => Does this behavior persist if you start IE7 in No Add-ons mode? To >> start IE7 in No Add-ons mode: >> >> 1. Right-click on the blue IE desktop icon and select Start without >> Add-ons >> >> 2. Start > (All) Programs > Accessories > System Tools > Internet >> Explorer >> (No add-ons). >> >> Troubleshooting and Internet Explorer’s (No Add-ons) Mode: >> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx >> >> => Does the problem persist if you Reset IE7 Settings (RIES)? >> http://support.microsoft.com/kb/923737 <= Read before using! >> ======================== >> *As in http://windowsupdate.microsoft.com >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE, OE, Security, Shell/User) >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.org/ >> >> claire wrote: >>> Windows version - XP IE version - 7.0 >>> Not sure what you mean by what the problem has to do with windows >>> update? >>> My computer is setup to automatically receive updates.I just want to get >>> rid >>> of this error message and don't know how to go about that. That is why I >>> posted a comment, so that someone could possibly help me fix this >>> problem. >>> Like I said, I don't even know what "Generic Host" means. >>> >>> >>> "PA Bear" wrote: >>>> Windows version? IE version? What does your problem have to do with >>>> Windows Update? >>>> >>>> Speaking of which, is the machine fully patched at Windows Update? >>>> >>>> ========================== >>>> You receive a "Generic Host Process" error message after you start the >>>> computer, or DBCS attachment file names are not displayed in Rich Text >>>> e-mail messages: >>>> http://support.microsoft.com/kb/894391 >>>> >>>> NB: If the machine's fully patched, you don't need the above hotfix nor >>>> would it install if you got it. >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-Windows (IE, OE, Security, Shell/User) >>>> AumHa VSOP & Admin http://aumha.net >>>> DTS-L http://dts-l.org/ >>>> >>>> claire wrote: >>>>> I need some help, please! Everytime I click on Internet Explorer and >>>>> it >>>>> connects to my home page, I get an error message. The message is: >>>>> "Generic >>>>> Host Process for Win32 has encountered a problem and needs to close. >>>>> We >>>>> are >>>>> sorry for the inconvenience." Then it asks if I want to send an error >>>>> report. I have sent the error report and this error comes up everytime >>>>> on >>>>> log on to Internet Explorer. I always have to click to send error >>>>> report >>>>> or >>>>> don't send. This has been going on for about two weeks now and it is >>>>> getting very annoying. Please help me. I don't even know what it means >>>>> by >>>>> "Generic Host Process for Win32". Thanks in advance.
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