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Microsoft Windows Bulletin Board

MSBusinessContactManager update fails and stuffs BCM


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Posted

I am running Outlook 2003 with busines contact manager. Have been for years.

The update manager said there was an update for the business contact manager

for Outlook and I ran it. It hung totally on installing something like SQL

server small business edition. I had to kill the install. I rebooted the

computer and re-did the install (it seemed ok) and ran outlook and was

requested to either start new BCM database or use an exisiting one. Both

options failed to work on multiple attempts. I assume SQL server SBE or

similar didn't install properly, but checking for updates said my system was

up to date.

 

I then uninstalled the BCM for outlook update which seemed to uninstall BCM

as well. I then re-installed BCM for the original Office CD. Outlook now

crashes on every boot. the BCM for office update says I don't have a valid

version. So now I don't have BCM at all. But I do have backups of my BCM

database (MSBusinessContactManager.ldf and MSBusinessContactManager.mdf)

 

Please help!

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