Guest Jimmy Posted July 14, 2007 Posted July 14, 2007 If anyone out there has Spybot Search & Destroy and while trying to run Windows update you receive the error number 0x80070020 and this message: "Windows Update has encountered an error and cannot display the requested page". I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D. Bring up Spybot S&D and click on mode.....then select advanced mode....click yes in the pop up box. Then click tools at lower left....then click resident.....then uncheck the Resident "Tea Timer" box. X out and that should do it and hopefully most will be able to get the Windows updates. You can go back after updating and put "Tea Timer" back on by following the above steps. You may have to do the same thing next time you update unless Spybot S&D fixes the glitch in the meantime. PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of settings on your computer. "Daniel" wrote: > While trying to run Windows update on XP SP2 I receive the above error number > and the text: "Windows Update has encountered an error and cannot display the > requested page". > > I have tried disabling my antivirus program as suggested but it makes no > difference. Anyone got any ideas how to sort the problem? Thanks.
Guest Symondo Posted July 14, 2007 Posted July 14, 2007 Ah ha! that was a real head scratcher for a while! yes, this solved it. I just disabled tea-timer for a while when doing updates, then its all ok. Wonder if the people who wrote spybot will update the software to allow updates...hmmm cheers Si "Jimmy" wrote: > If anyone out there has Spybot Search & Destroy and while trying to run > Windows update you receive the error number 0x80070020 and this message: > > "Windows Update has encountered an error and cannot display the > requested page". > > I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D. > > Bring up Spybot S&D and click on mode.....then select advanced mode....click > yes in the pop up box. > > Then click tools at lower left....then click resident.....then uncheck the > Resident "Tea Timer" box. > > X out and that should do it and hopefully most will be able to get the > Windows updates. > > You can go back after updating and put "Tea Timer" back on by following the > above steps. You may have to do the same thing next time you update unless > Spybot S&D fixes the glitch in the meantime. > > PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of > settings on your computer. > > > > "Daniel" wrote: > > > While trying to run Windows update on XP SP2 I receive the above error number > > and the text: "Windows Update has encountered an error and cannot display the > > requested page". > > > > I have tried disabling my antivirus program as suggested but it makes no > > difference. Anyone got any ideas how to sort the problem? Thanks.
Guest Jimmy Posted July 15, 2007 Posted July 15, 2007 After updating I went back and enabled "Tea Timer" and then went back to Windows update and everything worked just fine. JL "Symondo" wrote: > Ah ha! that was a real head scratcher for a while! yes, this solved it. I > just disabled tea-timer for a while when doing updates, then its all ok. > Wonder if the people who wrote spybot will update the software to allow > updates...hmmm > cheers > Si > > "Jimmy" wrote: > > > If anyone out there has Spybot Search & Destroy and while trying to run > > Windows update you receive the error number 0x80070020 and this message: > > > > "Windows Update has encountered an error and cannot display the > > requested page". > > > > I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D. > > > > Bring up Spybot S&D and click on mode.....then select advanced mode....click > > yes in the pop up box. > > > > Then click tools at lower left....then click resident.....then uncheck the > > Resident "Tea Timer" box. > > > > X out and that should do it and hopefully most will be able to get the > > Windows updates. > > > > You can go back after updating and put "Tea Timer" back on by following the > > above steps. You may have to do the same thing next time you update unless > > Spybot S&D fixes the glitch in the meantime. > > > > PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of > > settings on your computer. > > > > > > > > "Daniel" wrote: > > > > > While trying to run Windows update on XP SP2 I receive the above error number > > > and the text: "Windows Update has encountered an error and cannot display the > > > requested page". > > > > > > I have tried disabling my antivirus program as suggested but it makes no > > > difference. Anyone got any ideas how to sort the problem? Thanks.
Guest Symondo Posted July 16, 2007 Posted July 16, 2007 Thanks Jimmy, I'll see what happens. It must only be necessary when microsoft make changes to the installer package or something like that then. Could this be the first signs of dwindling support from microsoft in a bid to increase vista uptake I wonder. -) cheers Simon "Jimmy" wrote: > After updating I went back and enabled "Tea Timer" and then went back to > Windows update and everything worked just fine. > > JL > > "Symondo" wrote: > > > Ah ha! that was a real head scratcher for a while! yes, this solved it. I > > just disabled tea-timer for a while when doing updates, then its all ok. > > Wonder if the people who wrote spybot will update the software to allow > > updates...hmmm > > cheers > > Si > > > > "Jimmy" wrote: > > > > > If anyone out there has Spybot Search & Destroy and while trying to run > > > Windows update you receive the error number 0x80070020 and this message: > > > > > > "Windows Update has encountered an error and cannot display the > > > requested page". > > > > > > I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D. > > > > > > Bring up Spybot S&D and click on mode.....then select advanced mode....click > > > yes in the pop up box. > > > > > > Then click tools at lower left....then click resident.....then uncheck the > > > Resident "Tea Timer" box. > > > > > > X out and that should do it and hopefully most will be able to get the > > > Windows updates. > > > > > > You can go back after updating and put "Tea Timer" back on by following the > > > above steps. You may have to do the same thing next time you update unless > > > Spybot S&D fixes the glitch in the meantime. > > > > > > PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of > > > settings on your computer. > > > > > > > > > > > > "Daniel" wrote: > > > > > > > While trying to run Windows update on XP SP2 I receive the above error number > > > > and the text: "Windows Update has encountered an error and cannot display the > > > > requested page". > > > > > > > > I have tried disabling my antivirus program as suggested but it makes no > > > > difference. Anyone got any ideas how to sort the problem? Thanks.
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