Guest My Favorite Tech Posted July 15, 2007 Posted July 15, 2007 I am being prompted to run updates for .Net Framework 1.1 and 2.0 They are KB928366 & KB928365. Each time they fail. From everything I read, I understand the solution is to remove them and reinstall, however the uninstall fails as well. I keep getting "The installation source for this product is not available. Verify that the source exists and that you can access it." I am on a stand alone workstation, not a network (well a small peer to peer), and I am the Admin, and I am running XP- Pro. I have tried to follow all the tech support help I can find, however I can not remove the product, what do I do, short of formatting and reinstalling, which I truly do not want to do.
Guest catester Posted July 15, 2007 Posted July 15, 2007 On Jul 14, 11:30 pm, My Favorite Tech <My Favorite T...@discussions.microsoft.com> wrote: > I am being prompted to run updates for .Net Framework 1.1 and 2.0 They are > KB928366 & KB928365. > Each time they fail. From everything I read, I understand the solution is to > remove them and reinstall, however the uninstall fails as well. I keep > getting "The installation source for this product is not available. Verify > that the source exists and that you can access it." I am on a stand alone > workstation, not a network (well a small peer to peer), and I am the Admin, > and I am running XP- Pro. I have tried to follow all the tech support help I > can find, however I can not remove the product, what do I do, short of > formatting and reinstalling, which I truly do not want to do. After much forum-diving and emails back and forth to Microsoft, I pieced together a solution that worked for me. It's posted here: http://miketechshow.com/forums/showthread.php?t=54. HTH
Guest Shenan Stanley Posted July 15, 2007 Posted July 15, 2007 My Favorite Tech wrote: > I am being prompted to run updates for .Net Framework 1.1 and 2.0 > They are KB928366 & KB928365. > Each time they fail. From everything I read, I understand the > solution is to remove them and reinstall, however the uninstall > fails as well. I keep getting "The installation source for this > product is not available. Verify that the source exists and that > you can access it." I am on a stand alone workstation, not a > network (well a small peer to peer), and I am the Admin, and I am > running XP- Pro. I have tried to follow all the tech support help I > can find, however I can not remove the product, what do I do, short > of formatting and reinstalling, which I truly do not want to do. (1) You need to repair .NET Framework 1.1 - obliterating all remnants of it and installing it/patching it fully. How to troubleshoot Microsoft .NET Framework 1.1 installation issues http://support.microsoft.com/kb/824643 - Unregister and then reregister Windows Installer (See article) - Manually remove and then reinstall the .NET Framework 1.1 (See Article) For the articles below, follow the "IT professionals" link and find the download for your OS. - Download/Install http://support.microsoft.com/kb/867460/ - Download/Install http://support.microsoft.com/kb/886903/ - Download/Install http://support.microsoft.com/kb/928366/ Reboot as needed and at the end. (2) You need to repair .NET Framework 2.0 - obliterating all remnants of it and installing it/patching it fully. How to troubleshoot Microsoft .NET Framework 2.0 installation issues http://support.microsoft.com/kb/908077/ - Unregister and then reregister Windows Installer (See article) - Manually remove and then reinstall the .NET Framework 2.0 (See Article) For the articles below, follow the "IT professionals" link and find the download for your OS. - Download/Install http://support.microsoft.com/kb/917283/ - Download/Install http://support.microsoft.com/kb/922770/ - Download/Install http://support.microsoft.com/kb/928365/ Reboot as needed and at the end. (3) You need to repair .NET Framework 3.0 - obliterating all remnants of it and installing it/patching it fully. Unfortunately - there is no particular article pertaining to .NET Framework 3.0 that I could find. I have not had issues, however, just going into the Control Panel --> Add or Remove Programs and just locating/removing it and its patches. I suggest you do the same and then reboot... Download/install using this distributable package: http://www.microsoft.com/downloads/details.aspx?FamilyId=10CC340B-F857-4A14-83F5-25634C3BF043&displaylang=en Reboot as needed and at the end. (4) Cleanup your updates system... Get Dial-a-Fix: http://wiki.djlizard.net/Dial-a-fix Use its options to fix: - Windows Installer - Windows Update - All the Registration Center options Turn off the "Empty System32\Catroot 2" Do NOT do "Flush SoftwareDistribution". Then click "GO"... May take a while. Reboot when it is done... (5) Visit http://windowsupdate.microsoft.com/ and scan for updates. Choose the critical updates you need and install them. Do not bother getting hardware updates (unless you happen to have some Microsoft hardware installed) and "Optional Updates" are *usually* just what the name infers - but feel free to see if you want any of the "Optional" ones. (6) Come back here and let us know how you faired. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
Guest My Favorite Tech Posted July 16, 2007 Posted July 16, 2007 Thank you so much Catester!! Your solution was the perfect answer. It worked without a hitch. I really appreciate it. "catester" wrote: > On Jul 14, 11:30 pm, My Favorite Tech <My Favorite > T...@discussions.microsoft.com> wrote: > > I am being prompted to run updates for .Net Framework 1.1 and 2.0 They are > > KB928366 & KB928365. > > Each time they fail. From everything I read, I understand the solution is to > > remove them and reinstall, however the uninstall fails as well. I keep > > getting "The installation source for this product is not available. Verify > > that the source exists and that you can access it." I am on a stand alone > > workstation, not a network (well a small peer to peer), and I am the Admin, > > and I am running XP- Pro. I have tried to follow all the tech support help I > > can find, however I can not remove the product, what do I do, short of > > formatting and reinstalling, which I truly do not want to do. > > After much forum-diving and emails back and forth to Microsoft, I > pieced together a solution that worked for me. It's posted here: > http://miketechshow.com/forums/showthread.php?t=54. > > HTH > >
Guest My Favorite Tech Posted July 16, 2007 Posted July 16, 2007 If you look at the solution posted by CATESTER, that is the reply that worked perfectly. Thank you for your attempt, however, I appreciate your time. MFT "Shenan Stanley" wrote: > My Favorite Tech wrote: > > I am being prompted to run updates for .Net Framework 1.1 and 2.0 > > They are KB928366 & KB928365. > > Each time they fail. From everything I read, I understand the > > solution is to remove them and reinstall, however the uninstall > > fails as well. I keep getting "The installation source for this > > product is not available. Verify that the source exists and that > > you can access it." I am on a stand alone workstation, not a > > network (well a small peer to peer), and I am the Admin, and I am > > running XP- Pro. I have tried to follow all the tech support help I > > can find, however I can not remove the product, what do I do, short > > of formatting and reinstalling, which I truly do not want to do. > > (1) You need to repair .NET Framework 1.1 - obliterating all remnants of it > and installing it/patching it fully. > > How to troubleshoot Microsoft .NET Framework 1.1 installation issues > http://support.microsoft.com/kb/824643 > - Unregister and then reregister Windows Installer (See article) > - Manually remove and then reinstall the .NET Framework 1.1 (See Article) > For the articles below, follow the "IT professionals" link and find the > download for your OS. > - Download/Install http://support.microsoft.com/kb/867460/ > - Download/Install http://support.microsoft.com/kb/886903/ > - Download/Install http://support.microsoft.com/kb/928366/ > > Reboot as needed and at the end. > > (2) You need to repair .NET Framework 2.0 - obliterating all remnants of it > and installing it/patching it fully. > > How to troubleshoot Microsoft .NET Framework 2.0 installation issues > http://support.microsoft.com/kb/908077/ > - Unregister and then reregister Windows Installer (See article) > - Manually remove and then reinstall the .NET Framework 2.0 (See Article) > For the articles below, follow the "IT professionals" link and find the > download for your OS. > - Download/Install http://support.microsoft.com/kb/917283/ > - Download/Install http://support.microsoft.com/kb/922770/ > - Download/Install http://support.microsoft.com/kb/928365/ > > Reboot as needed and at the end. > > (3) You need to repair .NET Framework 3.0 - obliterating all remnants of it > and installing it/patching it fully. > > Unfortunately - there is no particular article pertaining to .NET Framework > 3.0 that I could find. I have not had issues, however, just going into the > Control Panel --> Add or Remove Programs and just locating/removing it and > its patches. I suggest you do the same and then reboot... > > Download/install using this distributable package: > http://www.microsoft.com/downloads/details.aspx?FamilyId=10CC340B-F857-4A14-83F5-25634C3BF043&displaylang=en > > Reboot as needed and at the end. > > (4) Cleanup your updates system... > > Get Dial-a-Fix: > http://wiki.djlizard.net/Dial-a-fix > > Use its options to fix: > - Windows Installer > - Windows Update > - All the Registration Center options > > Turn off the "Empty System32\Catroot 2" > Do NOT do "Flush SoftwareDistribution". > > Then click "GO"... May take a while. > > Reboot when it is done... > > (5) Visit http://windowsupdate.microsoft.com/ and scan for updates. Choose > the critical updates you need and install them. Do not bother getting > hardware updates (unless you happen to have some Microsoft hardware > installed) and "Optional Updates" are *usually* just what the name infers - > but feel free to see if you want any of the "Optional" ones. > > (6) Come back here and let us know how you faired. > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > >
Guest serban_l Posted July 18, 2007 Posted July 18, 2007 set the value for 'DisableRollback' to '0'. regedit => edit => find => DisableRollback or delete 'DisableRollback' works !!!! "My Favorite Tech" wrote: > I am being prompted to run updates for .Net Framework 1.1 and 2.0 They are > KB928366 & KB928365. > Each time they fail. From everything I read, I understand the solution is to > remove them and reinstall, however the uninstall fails as well. I keep > getting "The installation source for this product is not available. Verify > that the source exists and that you can access it." I am on a stand alone > workstation, not a network (well a small peer to peer), and I am the Admin, > and I am running XP- Pro. I have tried to follow all the tech support help I > can find, however I can not remove the product, what do I do, short of > formatting and reinstalling, which I truly do not want to do.
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