Guest mm Posted July 15, 2007 Posted July 15, 2007 Hello everyone Even when I am using the administrator account I can not download updates from the windows update site the yellow icon used to appear but no updates, now no icon appears, these messages come up whenever I've tried to download updates manually from the windows update site [Error number: 0x8DDD0002] or something that goes like this OxOOOA46 and there is a link to where one gets instructions on fixing it. I have done what was suggested which was to go to tools internet explorer security and make sure user persistence user data was enabled I've done all this to no avail. I've been told that I need to be an administrator to download updates but anytime I've tried to download updates I've been using an account with administrator privileges. I've had problems accessing the internet for ages but it is only lately that I can't download updates from the windows update site. I keep getting these error messages when I switch on my computer using the limited account. ccApap.exe - Application Error. The application failed to initialise properly (OxcOOOOO22) click on ok to terminate the application. I click on ok and then another message comes up osCheck.exe - Application Error The application failed to initialise properly (OxcOOOOO22)click on ok to terminate the program Again I click on ok and another message comes up PIFSvc.exe - Application Error The application failed to initialise properly(OxcOOOOO22) Click on OK to terminate the application. I click on ok and windows loads as normal. I can access programs such as works and windows media player but my anti virus (Norton Internet Security 2007) has disappeared but when I use the Administrator Account Norton seems to be there and seems to work ok. My computer is a year old and I have had to get it repaired a couple of times but I don't want to spend any more on it as they can't seem to fix the problem. I can do what I want so long as it is offline anything that involves the internet I have problems with. The computer Operating System is Windows xp Home Edition with service pack 2. I use Internet Explorer version 7. Any ideas on why I have problems with the internet and what I can do to solve them would be much appreciated. -- mm
Guest Robert Aldwinckle Posted July 18, 2007 Posted July 18, 2007 "mm" <mm@discussions.microsoft.com> wrote in message news:358EC285-C3A6-4327-A637-7E7C689A8A1D@microsoft.com... > Hello everyone > > Even when I am using the administrator account I can not download updates > from the windows update site the yellow icon used to appear but no updates, > now no icon appears, these messages come up whenever I've tried to download > updates manually from the windows update site [Error number: 0x8DDD0002] or > something that goes like this OxOOOA46 and there is a link to where one gets > instructions on fixing it. I have done what was suggested which was to go to > tools internet explorer security and make sure user persistence user data was > enabled I've done all this to no avail. I've been told that I need to be an > administrator to download updates but anytime I've tried to download updates > I've been using an account with administrator privileges. > > I've had problems accessing the internet for ages but it is only lately that > I can't download updates from the windows update site. > > I keep getting these error messages when I switch on my computer using the > limited account. ccApap.exe - Application Error. > The application failed to initialise properly (OxcOOOOO22) click on ok to > terminate the application. > > I click on ok and then another message comes up osCheck.exe - Application > Error > The application failed to initialise properly (OxcOOOOO22)click on ok to > terminate the program > > Again I click on ok and another message comes up PIFSvc.exe - Application > Error > The application failed to initialise properly(OxcOOOOO22) Click on OK to > terminate the application. > > I click on ok and windows loads as normal. I can access programs such as > works and windows media player but my anti virus (Norton Internet Security > 2007) has disappeared but when I use the Administrator Account Norton seems > to be there and seems to work ok. > > My computer is a year old and I have had to get it repaired a couple of > times but I don't want to spend any more on it as they can't seem to fix the > problem. I can do what I want so long as it is offline anything that > involves the internet I have problems with. The computer Operating System is > Windows xp Home Edition with service pack 2. I use Internet Explorer version > 7. > > Any ideas on why I have problems with the internet and what I can do to > solve them would be much appreciated. None of those failing modules that you mention are from Microsoft. I suspect that they may be from your security package(s). Try enabling the Windows firewall only. Uninstall your other security packages and then retry getting the updates. BTW if you are only concerned with getting the updates but don't care how you could also try using the Windows Update Catalog, download and install manually from there. Good luck Robert Aldwinckle ---
Guest mm Posted July 30, 2007 Posted July 30, 2007 Hello Robert Just wanted to thank you for your help. I turned of the norton firewall and turned on the windows one . But I'm too afraid of virusses to uninstall norton internet security. I did try the other solutions as well but I kept getting access denied so of course it didn't work. I've decided to give up on using the internet at home. The local library offers free access to memembers. I would prefer to surf the net at home. But I don't want to damage my computer further as I cant really afford to replace it and fixing it is a waste of time. Works fine for a few months then same old story. Thanks again -- mm "Robert Aldwinckle" wrote: > "mm" <mm@discussions.microsoft.com> wrote in message > news:358EC285-C3A6-4327-A637-7E7C689A8A1D@microsoft.com... > > Hello everyone > > > > Even when I am using the administrator account I can not download updates > > from the windows update site the yellow icon used to appear but no updates, > > now no icon appears, these messages come up whenever I've tried to download > > updates manually from the windows update site [Error number: 0x8DDD0002] or > > something that goes like this OxOOOA46 and there is a link to where one gets > > instructions on fixing it. I have done what was suggested which was to go to > > tools internet explorer security and make sure user persistence user data was > > enabled I've done all this to no avail. I've been told that I need to be an > > administrator to download updates but anytime I've tried to download updates > > I've been using an account with administrator privileges. > > > > I've had problems accessing the internet for ages but it is only lately that > > I can't download updates from the windows update site. > > > > I keep getting these error messages when I switch on my computer using the > > limited account. ccApap.exe - Application Error. > > The application failed to initialise properly (OxcOOOOO22) click on ok to > > terminate the application. > > > > I click on ok and then another message comes up osCheck.exe - Application > > Error > > The application failed to initialise properly (OxcOOOOO22)click on ok to > > terminate the program > > > > Again I click on ok and another message comes up PIFSvc.exe - Application > > Error > > The application failed to initialise properly(OxcOOOOO22) Click on OK to > > terminate the application. > > > > I click on ok and windows loads as normal. I can access programs such as > > works and windows media player but my anti virus (Norton Internet Security > > 2007) has disappeared but when I use the Administrator Account Norton seems > > to be there and seems to work ok. > > > > My computer is a year old and I have had to get it repaired a couple of > > times but I don't want to spend any more on it as they can't seem to fix the > > problem. I can do what I want so long as it is offline anything that > > involves the internet I have problems with. The computer Operating System is > > Windows xp Home Edition with service pack 2. I use Internet Explorer version > > 7. > > > > Any ideas on why I have problems with the internet and what I can do to > > solve them would be much appreciated. > > > None of those failing modules that you mention are from Microsoft. > I suspect that they may be from your security package(s). > Try enabling the Windows firewall only. Uninstall your other security packages > and then retry getting the updates. > > BTW if you are only concerned with getting the updates but don't care how > you could also try using the Windows Update Catalog, download and install > manually from there. > > > Good luck > > Robert Aldwinckle > --- > > >
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