[SOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)

July 16, 2007

Hi,

This is an old bug showing up again. Although the official solution

involves reinstalling the framework after manipulating the registry with the

installer cleanup tool, there's a much simpler way to fix this:

1. Instead of using Windows Update, download the KB928366 package from here:

http://www.microsoft.com/downloads/details.aspx?FamilyId=281FB2CD-C715-4F05-A01F-0455D2D9EBFB&displaylang=en

Do not install yet.

2. Download the .Net framework 1.1 redistributable package from here

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3

3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of

your choice. You should get the following files:

netfx.msi

install.exe

InstMsi.exe

InstMsiW.exe

netfx1.cab

4. Launch the KB928366 installer. It will soon complain that it can find the

installation CD-ROM (don't ask me why). Browse to the folder where you

unpacked the dotnetfx files.

That's it.

This procedure can be applied to any similar situation regarding .Net

framework updates. I'm using it since years (that is, since this Windows

Update bug exists).

Good luck.

--

Patrick Philippot - Microsoft MVP

MainSoft Consulting Services

http://www.mainsoft.fr

July 16, 2007

Patrick Philippot wrote:

> 4. Launch the KB928366 installer. It will soon complain that it can

> find

that it *can't* find

--

Patrick Philippot - Microsoft MVP

MainSoft Consulting Services

http://www.mainsoft.fr

July 16, 2007

Ok Patrick,

It complains, but with another message :

"Le correctif de mise à jour ne peut pas être installé par le service

Windows Installer car le programme qui doit être mis à jour est peut-être

introuvable ou le correctif de mise à jour est peut-être destiné à une autre

version du programme.Vérifiez que le programme que vous voulez mettre à jour

se trouve sur votre ordinateur et que vous disposez du correctif de mise à

jour correct."

And I Can't browse any folder.

Thanks for another good idea.

Mouspi

"Patrick Philippot" <patrick.philippot@mainsoft.xx.fr> a écrit dans le

message de news: uiqYh33xHHA.3328@TK2MSFTNGP03.phx.gbl...

> Patrick Philippot wrote:

>> 4. Launch the KB928366 installer. It will soon complain that it can

>> find

>

> that it *can't* find

>

> --

> Patrick Philippot - Microsoft MVP

> MainSoft Consulting Services

> http://www.mainsoft.fr

>

July 16, 2007

mouspi wrote:

> It complains, but with another message :

> "Le correctif de mise à jour ne peut pas être installé par le service

> Windows Installer car le programme qui doit être mis à jour est

> peut-être introuvable ou le correctif de mise à jour est peut-être

> destiné à une autre version du programme.Vérifiez que le programme

> que vous voulez mettre à jour se trouve sur votre ordinateur et que

> vous disposez du correctif de mise à jour correct."

>

> And I Can't browse any folder.

This is apparently a different situation. You probably need to

repair/reinstall the framework by running dotnetfx.exe again. IMHO, in your

case, the KB installer is looking for registry entries related to the .Net

framework 1.1 and it didn't find them.

--

Patrick Philippot - Microsoft MVP

MainSoft Consulting Services

http://www.mainsoft.fr

July 16, 2007

Patrick,

It seems to work now :

- I ran dotnetfx.exe

-I downloaded SP1 then I applied the update KB928366, the way you told.

When I launched WindowsUpdate, it told me, that I had'nt any update to

install.

Thanks

Mouspi

"Patrick Philippot" <patrick.philippot@mainsoft.xx.fr> a écrit dans le

message de news: uo4e2e5xHHA.3328@TK2MSFTNGP03.phx.gbl...

> mouspi wrote:

>> It complains, but with another message :

>> "Le correctif de mise à jour ne peut pas être installé par le service

>> Windows Installer car le programme qui doit être mis à jour est

>> peut-être introuvable ou le correctif de mise à jour est peut-être

>> destiné à une autre version du programme.Vérifiez que le programme

>> que vous voulez mettre à jour se trouve sur votre ordinateur et que

>> vous disposez du correctif de mise à jour correct."

>>

>> And I Can't browse any folder.

>

> This is apparently a different situation. You probably need to

> repair/reinstall the framework by running dotnetfx.exe again. IMHO, in

> your case, the KB installer is looking for registry entries related to the

> .Net framework 1.1 and it didn't find them.

>

> --

> Patrick Philippot - Microsoft MVP

> MainSoft Consulting Services

> http://www.mainsoft.fr

>

July 16, 2007

RE: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 securit

"Patrick Philippot" wrote:

> Hi,

>

> This is an old bug showing up again. Although the official solution

> involves reinstalling the framework after manipulating the registry with the

> installer cleanup tool, there's a much simpler way to fix this:

>

> 1. Instead of using Windows Update, download the KB928366 package from here:

> http://www.microsoft.com/downloads/details.aspx?FamilyId=281FB2CD-C715-4F05-A01F-0455D2D9EBFB&displaylang=en

> Do not install yet.

>

> 2. Download the .Net framework 1.1 redistributable package from here

> http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3

>

> 3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of

> your choice. You should get the following files:

> netfx.msi

> install.exe

> InstMsi.exe

> InstMsiW.exe

> netfx1.cab

>

> 4. Launch the KB928366 installer. It will soon complain that it can find the

> installation CD-ROM (don't ask me why). Browse to the folder where you

> unpacked the dotnetfx files.

>

> That's it.

>

> This procedure can be applied to any similar situation regarding .Net

> framework updates. I'm using it since years (that is, since this Windows

> Update bug exists).

>

> Good luck.

>

> --

> Patrick Philippot - Microsoft MVP

> MainSoft Consulting Services

> http://www.mainsoft.fr

>

> I have been consulting on this issue witha microsoft windows support'professional' since july 12th! They tell me to reply to them with any concerns and it takes about 36 hrs to get a response..........I was told to download 'windows cleanup uitility' which i did......I removed (supposedly) all .Net Framework software i.e 1.1 AND 2.0 & reinstalled the 2.0 Redistributable Package as instructed..........in the windows cleanup utility it shows just the 2.0 however, in my "Add & Remove Programs" it shows the 1.1 .Net Framework plus 1.1 Hotfix (KB886903) & will not let me remove them for various reasons (but, there are no MB's showing) while the 2.0 shows 88.69 MB's ..........I have no idea what this is telling me, I have asked the so-called 'professional' and don't get an answer to my direct question!Bottom line is the 'Icon' is still on my screen asking me to install the Security Update & I can't do it nor can I get rid of the 'Icon'.........ny Windows One Care status when I first

turn it on shows only 'fair' because I haven't done the update & then changes to 'good' after I've clicked on a couple of screens..........it would seem to me the problem is I do not have 1.1 but rather 2.0 & was asked to install an update for the wrong .Net Framework!!

Sorry to be so long winded but I'm getting totally frustrated with

Microsoft! Any advice, many thanks.........p j

>

July 16, 2007

RE: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 securit

Hello Patrick,

Please tell me, do I need to do anything different if I have the same

problem but with Security Update for Microsoft .NET Framework, Version 2.0

(KB928365)?

Many thanks,

Kristina

--

http://www.technogenii.net

------------------------

"Each problem that I solved became a rule which served afterwards to solve

other problems." - Rene Descartes (1596 - 1650)

"Patrick Philippot" wrote:

> Hi,

>

> This is an old bug showing up again. Although the official solution

> involves reinstalling the framework after manipulating the registry with the

> installer cleanup tool, there's a much simpler way to fix this:

>

> 1. Instead of using Windows Update, download the KB928366 package from here:

> http://www.microsoft.com/downloads/details.aspx?FamilyId=281FB2CD-C715-4F05-A01F-0455D2D9EBFB&displaylang=en

> Do not install yet.

>

> 2. Download the .Net framework 1.1 redistributable package from here

> http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3

>

> 3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of

> your choice. You should get the following files:

> netfx.msi

> install.exe

> InstMsi.exe

> InstMsiW.exe

> netfx1.cab

>

> 4. Launch the KB928366 installer. It will soon complain that it can find the

> installation CD-ROM (don't ask me why). Browse to the folder where you

> unpacked the dotnetfx files.

>

> That's it.

>

> This procedure can be applied to any similar situation regarding .Net

> framework updates. I'm using it since years (that is, since this Windows

> Update bug exists).

>

> Good luck.

>

> --

> Patrick Philippot - Microsoft MVP

> MainSoft Consulting Services

> http://www.mainsoft.fr

>

July 16, 2007

Re: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 securit

Hi Kristina,

> Please tell me, do I need to do anything different if I have the same

> problem but with Security Update for Microsoft .NET Framework,

> Version 2.0 (KB928365)?

I never had to fix a version 2.0 update but I think that this should work

the same way. In many cases, installing the KB package directly instead of

using Windows Update fixes installation problems. This applies to any KB

update (you just go to the details page for the update, you download the

package directly and most of the time, it works while WIndows Update refused

to install it).

For the .Net Framework 2.0, the number of files containes in dotnetfx.exe is

much higher and the installation a little bit more complex. But there's no

risk trying the 1.1 method.

Let us know if it works.

Best greetings from Paris.

--

Patrick Philippot - Microsoft MVP

MainSoft Consulting Services

http://www.mainsoft.fr

July 16, 2007

RE: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 securit

Please help me, I have told Microsoft Support about this problem and they

have just said that my problem has been solved and they are closing my case

file. Well it hasn't been solved at all and I still have an install shield

icon that wont go away.

I have downloaded the files you suggest and have extracted the dotnetfix

files. I have also downloaded and run the cleanup-x86 application from

previous advice on here.

However, when I run the installer (I presume you mean

NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to browse

for the extracted files either. The dreaded icon is still there. There is

still no KB928366 listed in my program files in the Control Panel.

I then tried to run dotnetfix.exe and it asked me if I wanted to install

..Net 1.1. I said I did, but it then told me it was unsuccessful.

Where do I go from here?

Michael

"Patrick Philippot" wrote:

> Hi,

>

> This is an old bug showing up again. Although the official solution

> involves reinstalling the framework after manipulating the registry with the

> installer cleanup tool, there's a much simpler way to fix this:

>

> 1. Instead of using Windows Update, download the KB928366 package from here:

> http://www.microsoft.com/downloads/details.aspx?FamilyId=281FB2CD-C715-4F05-A01F-0455D2D9EBFB&displaylang=en

> Do not install yet.

>

> 2. Download the .Net framework 1.1 redistributable package from here

> http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3

>

> 3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of

> your choice. You should get the following files:

> netfx.msi

> install.exe

> InstMsi.exe

> InstMsiW.exe

> netfx1.cab

>

> 4. Launch the KB928366 installer. It will soon complain that it can find the

> installation CD-ROM (don't ask me why). Browse to the folder where you

> unpacked the dotnetfx files.

>

> That's it.

>

> This procedure can be applied to any similar situation regarding .Net

> framework updates. I'm using it since years (that is, since this Windows

> Update bug exists).

>

> Good luck.

>

> --

> Patrick Philippot - Microsoft MVP

> MainSoft Consulting Services

> http://www.mainsoft.fr

>

July 16, 2007

Re: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 securit

putnik wrote:

> Please help me, I have told Microsoft Support about this problem

> and they have just said that my problem has been solved and they

> are closing my case file. Well it hasn't been solved at all and I

> still have an install shield icon that wont go away.

>

> I have downloaded the files you suggest and have extracted the

> dotnetfix files. I have also downloaded and run the cleanup-x86

> application from previous advice on here.

>

> However, when I run the installer (I presume you mean

> NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to

> browse for the extracted files either. The dreaded icon is still

> there. There is still no KB928366 listed in my program files in the

> Control Panel.

>

> I then tried to run dotnetfix.exe and it asked me if I wanted to

> install .Net 1.1. I said I did, but it then told me it was

> unsuccessful.

>

> Where do I go from here?

Take what you need from the solution. If you don't have .NET Framework 2.0

installed - you don't need that part of the solution. Same for 3.0. If

you come to a instruction you cannot follow because you do not have referred

to file/registry entry - skip over it and consider it done. Don't dwell on

the parts you *don't* have - be concerned with the parts you do.

(1) You need to repair .NET Framework 1.1 - obliterating all remnants of it

and installing it/patching it fully.

How to troubleshoot Microsoft .NET Framework 1.1 installation issues

http://support.microsoft.com/kb/824643

- Unregister and then reregister Windows Installer (See article)

- Download/install/use:

http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09&displaylang=en

- Manually remove and then reinstall the .NET Framework 1.1 (See Article)

For the articles below, follow the "IT professionals" link and find the

download for your OS.

- Download/Install http://support.microsoft.com/kb/867460/

- Download/Install http://support.microsoft.com/kb/886903/

- Download/Install http://support.microsoft.com/kb/928366/

Reboot as needed and at the end.

(2) You need to repair .NET Framework 2.0 - obliterating all remnants of it

and installing it/patching it fully.

How to troubleshoot Microsoft .NET Framework 2.0 installation issues

http://support.microsoft.com/kb/908077/

- Unregister and then reregister Windows Installer (See article)

- Manually remove and then reinstall the .NET Framework 2.0 (See Article)

For the articles below, follow the "IT professionals" link and find the

download for your OS.

- Download/Install http://support.microsoft.com/kb/917283/

- Download/Install http://support.microsoft.com/kb/922770/

- Download/Install http://support.microsoft.com/kb/928365/

Reboot as needed and at the end.

(3) You need to repair .NET Framework 3.0 - obliterating all remnants of it

and installing it/patching it fully.

Unfortunately - there is no particular article pertaining to .NET Framework

3.0 that I could find. I have not had issues, however, just going into the

Control Panel --> Add or Remove Programs and just locating/removing it and

its patches. I suggest you do the same and then reboot...

Download/install using this distributable package:

http://www.microsoft.com/downloads/details.aspx?FamilyId=10CC340B-F857-4A14-83F5-25634C3BF043&displaylang=en

Reboot as needed and at the end.

(4) Cleanup your updates system...

Get Dial-a-Fix:

http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:

- Windows Installer

- Windows Update

- All the Registration Center options

Turn off the "Empty System32\Catroot 2"

Do NOT do "Flush SoftwareDistribution".

Then click "GO"... May take a while.

Reboot when it is done...

(5) Visit http://windowsupdate.microsoft.com/ and scan for updates. Choose

the critical updates you need and install them. Do not bother getting

hardware updates (unless you happen to have some Microsoft hardware

installed) and "Optional Updates" are *usually* just what the name infers -

but feel free to see if you want any of the "Optional" ones.

(6) Come back here and let us know how you came out...

This has now come to light from a poster (Ray&Fran) and should be noted:

Got everything installed but KB928367? This is caused by corrupted

..NET Framework 1.0 components. Simply hide the incorrect update...

1. Open IE and go to the Windows Update site directly:

http://www.windowsupdate.com

2. Click "Custom Install" to scan your system (Not Express Install).

3. After it finishes, please unclick the incorrect update.

(Uncheck the box next to it.)

4. Choose "Don't show this update again"

(Check the box next to that under the update itself.)

5. Scan the computer again to check the result.

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

July 16, 2007

Re: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 securit

putnik wrote:

> However, when I run the installer (I presume you mean

> NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to

> browse for the extracted files either.

Hi,

Do you mean that NDP1.1sp1-KB928366-x86.exe executes without any error

message? If so, the update is probably installed. But Windows Update (and

the WU icon) can still pretend it is not until you reboot. If you have an

error message, please tell us hat it says. If this is the error described in

the initial message of this thread, you should see a browse button in the

message box. If not, this is another problem and you should proceed as

specified in the "official" procedure.

But again, if NDP1.1sp1-KB928366-x86.exe installs without complaining, it

should be actually installed.

--

Patrick Philippot - Microsoft MVP

MainSoft Consulting Services

http://www.mainsoft.fr

July 16, 2007

Re: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 sec

Not too long ago Automatic Updates installed the hotfix for >NET Framework

2.0 (KB928365). Today, AU indicated there was an update to be installed

(KB928366). I installed it and it showed as being completed (no errors and no

indication that the computer needed to be restarted). Several minutes later,

AU showed another update to be installed. I installed it and again it showed

as being completed and I closed the installation window (with the "Close"

button, not the "X"). Several minutes later, same thing. This time I jotted

down the hotfix number to see if it was the same update being installed. The

4th time AU came up I saw it was indeed the same hotfix update. I decided to

reboot the computer and saw on the "Turn Off Computer" window that there was

a message to shutdown the computer to install an update. I did this and after

the computer installed the update and shut off, I turned the computer back

on. Within 10 minutes of starting my computer, there was AU again with the

same hotfix update. If I go to Add/Remove Programs, hotfix KB928365 (.NET

2.0) is there but not KB928366 (.NET 1.1).

Now I pretty much only install Microsoft downloads/components that Au

indicates I need. Add/Remove Programs shows the following:

Microsoft .NET Framework 1.0 Hotfix (KB930494) ... Installed On 7/11/2007

Microsoft .NET Framework 1.1 ... No installation date or size

Microsoft .NET Framework 1.1 Hotfix (KB886903) ... No installation date or

size

Microsoft .NET Framework 2.0 Hotfix ... No installation date, Size 88.45

Security Update for Microsoft .NET Framework 2.0 Hotfix (KB928365) ...

No installation date or size.

I shut off AU but I still have the little shield icon, now in red, in my

system tray. So what do I have to do to successfully installed hotfix

KB928366? Am I supposed to have the different versions of .NET Framework or

should I have only 2.0? I did try downloading NDP1.1sp1-KB928366-X86.exe but

when I tried to run it, absolutely nothing happened. I checked Windows

Cleanup Utility, and it shows only .NET 1.1 and 2.0 installed. Why does

Add/Remove Programs show the hotfix for 1.0 installed, but does not show 1.0

itself as installed. I did read Shenan's post but could not understand if ALL

6 steps needed to be followed (I do not have .NET 3.0 and I'm not even sure I

want it after going through this update hell).

--

Can it get any worse?

"Shenan Stanley" wrote:

> putnik wrote:

> > Please help me, I have told Microsoft Support about this problem

> > and they have just said that my problem has been solved and they

> > are closing my case file. Well it hasn't been solved at all and I

> > still have an install shield icon that wont go away.

> >

> > I have downloaded the files you suggest and have extracted the

> > dotnetfix files. I have also downloaded and run the cleanup-x86

> > application from previous advice on here.

> >

> > However, when I run the installer (I presume you mean

> > NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to

> > browse for the extracted files either. The dreaded icon is still

> > there. There is still no KB928366 listed in my program files in the

> > Control Panel.

> >

> > I then tried to run dotnetfix.exe and it asked me if I wanted to

> > install .Net 1.1. I said I did, but it then told me it was

> > unsuccessful.

> >

> > Where do I go from here?

>

> Take what you need from the solution. If you don't have .NET Framework 2.0

> installed - you don't need that part of the solution. Same for 3.0. If

> you come to a instruction you cannot follow because you do not have referred

> to file/registry entry - skip over it and consider it done. Don't dwell on

> the parts you *don't* have - be concerned with the parts you do.

>

> (1) You need to repair .NET Framework 1.1 - obliterating all remnants of it

> and installing it/patching it fully.

>

> How to troubleshoot Microsoft .NET Framework 1.1 installation issues

> http://support.microsoft.com/kb/824643

> - Unregister and then reregister Windows Installer (See article)

>

> - Download/install/use:

> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09&displaylang=en

> - Manually remove and then reinstall the .NET Framework 1.1 (See Article)

> For the articles below, follow the "IT professionals" link and find the

> download for your OS.

> - Download/Install http://support.microsoft.com/kb/867460/

> - Download/Install http://support.microsoft.com/kb/886903/

> - Download/Install http://support.microsoft.com/kb/928366/

>

> Reboot as needed and at the end.

>

> (2) You need to repair .NET Framework 2.0 - obliterating all remnants of it

> and installing it/patching it fully.

>

> How to troubleshoot Microsoft .NET Framework 2.0 installation issues

> http://support.microsoft.com/kb/908077/

> - Unregister and then reregister Windows Installer (See article)

> - Manually remove and then reinstall the .NET Framework 2.0 (See Article)

> For the articles below, follow the "IT professionals" link and find the

> download for your OS.

> - Download/Install http://support.microsoft.com/kb/917283/

> - Download/Install http://support.microsoft.com/kb/922770/

> - Download/Install http://support.microsoft.com/kb/928365/

>

> Reboot as needed and at the end.

>

> (3) You need to repair .NET Framework 3.0 - obliterating all remnants of it

> and installing it/patching it fully.

>

> Unfortunately - there is no particular article pertaining to .NET Framework

> 3.0 that I could find. I have not had issues, however, just going into the

> Control Panel --> Add or Remove Programs and just locating/removing it and

> its patches. I suggest you do the same and then reboot...

>

> Download/install using this distributable package:

> http://www.microsoft.com/downloads/details.aspx?FamilyId=10CC340B-F857-4A14-83F5-25634C3BF043&displaylang=en

>

> Reboot as needed and at the end.

>

> (4) Cleanup your updates system...

>

> Get Dial-a-Fix:

> http://wiki.djlizard.net/Dial-a-fix

>

> Use its options to fix:

> - Windows Installer

> - Windows Update

> - All the Registration Center options

>

> Turn off the "Empty System32\Catroot 2"

> Do NOT do "Flush SoftwareDistribution".

>

> Then click "GO"... May take a while.

>

> Reboot when it is done...

>

> (5) Visit http://windowsupdate.microsoft.com/ and scan for updates. Choose

> the critical updates you need and install them. Do not bother getting

> hardware updates (unless you happen to have some Microsoft hardware

> installed) and "Optional Updates" are *usually* just what the name infers -

> but feel free to see if you want any of the "Optional" ones.

>

> (6) Come back here and let us know how you came out...

>

> This has now come to light from a poster (Ray&Fran) and should be noted:

>

> Got everything installed but KB928367? This is caused by corrupted

> ..NET Framework 1.0 components. Simply hide the incorrect update...

>

> 1. Open IE and go to the Windows Update site directly:

> http://www.windowsupdate.com

> 2. Click "Custom Install" to scan your system (Not Express Install).

> 3. After it finishes, please unclick the incorrect update.

> (Uncheck the box next to it.)

> 4. Choose "Don't show this update again"

> (Check the box next to that under the update itself.)

> 5. Scan the computer again to check the result.

>

> --

> Shenan Stanley

> MS-MVP

> --

> How To Ask Questions The Smart Way

> http://www.catb.org/~esr/faqs/smart-questions.html

>

July 16, 2007

Re: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 sec

Divelucaya wrote:

> Not too long ago Automatic Updates installed the hotfix for >NET

> Framework

> 2.0 (KB928365). Today, AU indicated there was an update to be

> installed (KB928366). I installed it and it showed as being

> completed (no errors and no indication that the computer needed to

> be restarted). Several minutes later, AU showed another update to

> be installed. I installed it and again it showed as being completed

> and I closed the installation window (with the "Close" button, not

> the "X"). Several minutes later, same thing. This time I jotted

> down the hotfix number to see if it was the same update being

> installed. The 4th time AU came up I saw it was indeed the same

> hotfix update. I decided to reboot the computer and saw on the

> "Turn Off Computer" window that there was a message to shutdown the

> computer to install an update. I did this and after the computer

> installed the update and shut off, I turned the computer back on.

> Within 10 minutes of starting my computer, there was AU again with

> the same hotfix update. If I go to Add/Remove Programs, hotfix

> KB928365 (.NET

> 2.0) is there but not KB928366 (.NET 1.1).

>

> Now I pretty much only install Microsoft downloads/components that

> Au indicates I need. Add/Remove Programs shows the following:

> Microsoft .NET Framework 1.0 Hotfix (KB930494) ... Installed On

> 7/11/2007 Microsoft .NET Framework 1.1 ... No installation date or

> size

> Microsoft .NET Framework 1.1 Hotfix (KB886903) ... No installation

> date or size

> Microsoft .NET Framework 2.0 Hotfix ... No installation date, Size

> 88.45 Security Update for Microsoft .NET Framework 2.0 Hotfix

> (KB928365) ...

> No installation date or size.

>

> I shut off AU but I still have the little shield icon, now in red,

> in my system tray. So what do I have to do to successfully

> installed hotfix KB928366? Am I supposed to have the different

> versions of .NET Framework or should I have only 2.0? I did try

> downloading NDP1.1sp1-KB928366-X86.exe but when I tried to run it,

> absolutely nothing happened. I checked Windows Cleanup Utility, and

> it shows only .NET 1.1 and 2.0 installed. Why does Add/Remove

> Programs show the hotfix for 1.0 installed, but does not show 1.0

> itself as installed. I did read Shenan's post but could not

> understand if ALL 6 steps needed to be followed (I do not have .NET

> 3.0 and I'm not even sure I want it after going through this update

> hell).

Parts (1), (4)-(6) and the additional thing at the very end if necessary of

the post you responded to.

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

July 16, 2007

Re: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 sec

It runs without any apparent complaint or error message. However I have

re-booted several times and it is still not in the program list in Control

Panel. It is also still downloaded and waiting to be installed in Update. The

icon is beginning to become part of the family:)

By the way I can't uninstall .Net 1.1 because files are missing. This may be

because I used Ccleaner and deleted hotfix uninstallers to get back some

100Mb of disk space. Perhaps I shall not be so hasty to cleanup my computer

in future. Is there any other way of uninstalling it?

Sorry for being so compulsive but you may be happy to know I have avoided

going into the registry so far. I think this is too advanced for the general

public and should not be necessary anyway.

Couldn't Microsoft issue an automatic update to wipe the lot and start again?

Michael

"Patrick Philippot" wrote:

> putnik wrote:

> > However, when I run the installer (I presume you mean

> > NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to

> > browse for the extracted files either.

>

> Hi,

>

> Do you mean that NDP1.1sp1-KB928366-x86.exe executes without any error

> message? If so, the update is probably installed. But Windows Update (and

> the WU icon) can still pretend it is not until you reboot. If you have an

> error message, please tell us hat it says. If this is the error described in

> the initial message of this thread, you should see a browse button in the

> message box. If not, this is another problem and you should proceed as

> specified in the "official" procedure.

>

> But again, if NDP1.1sp1-KB928366-x86.exe installs without complaining, it

> should be actually installed.

>

> --

> Patrick Philippot - Microsoft MVP

> MainSoft Consulting Services

> http://www.mainsoft.fr

>

July 16, 2007

Re: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 sec

I have the same problem as "putnik". KB928366 appears to install properly

but it is not in the installed programs list and the installation icon will

not go away. Should I try the solution suggested by "Patrick Philippot"?

"putnik" wrote:

> It runs without any apparent complaint or error message. However I have

> re-booted several times and it is still not in the program list in Control

> Panel. It is also still downloaded and waiting to be installed in Update. The

> icon is beginning to become part of the family:)

>

> By the way I can't uninstall .Net 1.1 because files are missing. This may be

> because I used Ccleaner and deleted hotfix uninstallers to get back some

> 100Mb of disk space. Perhaps I shall not be so hasty to cleanup my computer

> in future. Is there any other way of uninstalling it?

>

> Sorry for being so compulsive but you may be happy to know I have avoided

> going into the registry so far. I think this is too advanced for the general

> public and should not be necessary anyway.

>

> Couldn't Microsoft issue an automatic update to wipe the lot and start again?

>

> Michael

>

> Michael

>

> "Patrick Philippot" wrote:

>

> > putnik wrote:

> > > However, when I run the installer (I presume you mean

> > > NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to

> > > browse for the extracted files either.

> >

> > Hi,

> >

> > Do you mean that NDP1.1sp1-KB928366-x86.exe executes without any error

> > message? If so, the update is probably installed. But Windows Update (and

> > the WU icon) can still pretend it is not until you reboot. If you have an

> > error message, please tell us hat it says. If this is the error described in

> > the initial message of this thread, you should see a browse button in the

> > message box. If not, this is another problem and you should proceed as

> > specified in the "official" procedure.

> >

> > But again, if NDP1.1sp1-KB928366-x86.exe installs without complaining, it

> > should be actually installed.

> >

> > --

> > Patrick Philippot - Microsoft MVP

> > MainSoft Consulting Services

> > http://www.mainsoft.fr

> >

July 16, 2007

RE: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 securit

That worked perfectly - thanks

"Patrick Philippot" wrote:

> Hi,

>

> This is an old bug showing up again. Although the official solution

> involves reinstalling the framework after manipulating the registry with the

> installer cleanup tool, there's a much simpler way to fix this:

>

> 1. Instead of using Windows Update, download the KB928366 package from here:

> http://www.microsoft.com/downloads/details.aspx?FamilyId=281FB2CD-C715-4F05-A01F-0455D2D9EBFB&displaylang=en

> Do not install yet.

>

> 2. Download the .Net framework 1.1 redistributable package from here

> http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3

>

> 3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of

> your choice. You should get the following files:

> netfx.msi

> install.exe

> InstMsi.exe

> InstMsiW.exe

> netfx1.cab

>

> 4. Launch the KB928366 installer. It will soon complain that it can find the

> installation CD-ROM (don't ask me why). Browse to the folder where you

> unpacked the dotnetfx files.

>

> That's it.

>

> This procedure can be applied to any similar situation regarding .Net

> framework updates. I'm using it since years (that is, since this Windows

> Update bug exists).

>

> Good luck.

>

> --

> Patrick Philippot - Microsoft MVP

> MainSoft Consulting Services

> http://www.mainsoft.fr

>

July 16, 2007

Re: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 sec

Okay, tried what you suggested and now the KB928366 update attempt fails each

time (Error Code: 0x643). However, if I go to the "Turn Off Computer" window,

it shows an update is ready to be installed. I click on the Turn Off button

and the screen shows that the update is installing. After the computer shuts

down I wait a minute or so and restart it. After several minutes, the

Automatic Updates icon is back in the system tray. On a side note, when I

check my updates history, it shows the KB928366 update being successfully

installed every day (and sometimes a couple times a day) since last Wednesday

(07/11/07). The funny thing is I don't recall seeing the AU icon in the

system tray until today, although apparently it was going through daily

iterations of installing this stupid update. And looking through this topic,

it seems there are many people experiencing the same, or very similar,

issues. This tells me there is a problem inherent with the update that

Microsoft is not addressing.

--

Can it get any worse?

"Shenan Stanley" wrote:

> Divelucaya wrote:

> > Not too long ago Automatic Updates installed the hotfix for >NET

> > Framework

> > 2.0 (KB928365). Today, AU indicated there was an update to be

> > installed (KB928366). I installed it and it showed as being

> > completed (no errors and no indication that the computer needed to

> > be restarted). Several minutes later, AU showed another update to

> > be installed. I installed it and again it showed as being completed

> > and I closed the installation window (with the "Close" button, not

> > the "X"). Several minutes later, same thing. This time I jotted

> > down the hotfix number to see if it was the same update being

> > installed. The 4th time AU came up I saw it was indeed the same

> > hotfix update. I decided to reboot the computer and saw on the

> > "Turn Off Computer" window that there was a message to shutdown the

> > computer to install an update. I did this and after the computer

> > installed the update and shut off, I turned the computer back on.

> > Within 10 minutes of starting my computer, there was AU again with

> > the same hotfix update. If I go to Add/Remove Programs, hotfix

> > KB928365 (.NET

> > 2.0) is there but not KB928366 (.NET 1.1).

> >

> > Now I pretty much only install Microsoft downloads/components that

> > Au indicates I need. Add/Remove Programs shows the following:

> > Microsoft .NET Framework 1.0 Hotfix (KB930494) ... Installed On

> > 7/11/2007 Microsoft .NET Framework 1.1 ... No installation date or

> > size

> > Microsoft .NET Framework 1.1 Hotfix (KB886903) ... No installation

> > date or size

> > Microsoft .NET Framework 2.0 Hotfix ... No installation date, Size

> > 88.45 Security Update for Microsoft .NET Framework 2.0 Hotfix

> > (KB928365) ...

> > No installation date or size.

> >

> > I shut off AU but I still have the little shield icon, now in red,

> > in my system tray. So what do I have to do to successfully

> > installed hotfix KB928366? Am I supposed to have the different

> > versions of .NET Framework or should I have only 2.0? I did try

> > downloading NDP1.1sp1-KB928366-X86.exe but when I tried to run it,

> > absolutely nothing happened. I checked Windows Cleanup Utility, and

> > it shows only .NET 1.1 and 2.0 installed. Why does Add/Remove

> > Programs show the hotfix for 1.0 installed, but does not show 1.0

> > itself as installed. I did read Shenan's post but could not

> > understand if ALL 6 steps needed to be followed (I do not have .NET

> > 3.0 and I'm not even sure I want it after going through this update

> > hell).

>

> Parts (1), (4)-(6) and the additional thing at the very end if necessary of

> the post you responded to.

>

> --

> Shenan Stanley

> MS-MVP

> --

> How To Ask Questions The Smart Way

> http://www.catb.org/~esr/faqs/smart-questions.html

>

July 16, 2007

Re: [sOLUTION] You cannot install KB928366 (.Net Framework 1.1 sec

I found this link to the KB928366 update.

http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp1.1sp1-kb928366-x86_20112ef50011e0de2c0e3378139245d81a178b15.exe

I don't know if this is different from ndp1.1sp1-kb928366-x86.exe, but it

worked, or so it appears. When I go to Windows Updates and it checks my

computer, it does not find any critical updates missing. Let's hope it stays

this way.