Guest PA Bear Posted November 28, 2007 Posted November 28, 2007 Start a free support incident, Tamara. TamaraB wrote: > Sorry - I'm somewhat new to this forum. I have Windows XP and the issue > is > that the following message is given when attempting to install the > Microsoft > .NET Framework 1.1 Service Pack 1 update that appeared on our systems > today. > > Installation Failure > > Error Code: 0x80070002 > Try to install the update again, or request help from one of the following > resources. > > For self-help options: > > Frequently Asked Questions > Find Solutions > Windows Update Newsgroup > > For assisted support options: > Microsoft Online Assisted Support (no-cost for issues related to getting > updates) > > I have already sent a request to the Online Assisted Support about this > problem. I have not received a response yet (it appears that this service > is not "online", but rather through email communication). If and when I > receive a response to this issue, I'll post it on here for everyone's > benefit. > > Seems strange to me that MS Agents would not "monitor" this forum, for the > very reason, that many folks may be having a similar problem. Just out of > curiosity, based on the title under your name, PA Bear - are you NOT a MS > Agent??? > > Jeesh, am I confused!!!!! > > > > "PA Bear" wrote: > >> Always post your Windows version and the full name of the update you're >> having problems with [e.g., Microsoft .NET Framework 2.0 Hotfix >> (KB929916)]. >> >> Given the mysterious & sudden rash of "Me, too!" replies to this thread, >> it >> may be best to start a free Support Incident, especially if you're >> running >> Vista. >> >> Start a free Windows Update support incident request: >> https://support.microsoft.com/oas/default.aspx?gprid=6527 >> >> Support for Windows Update: >> http://support.microsoft.com/gp/wusupport >> >> Customers in the U.S. and Canada can receive technical support from >> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge >> for support calls that are associated with security updates. When you >> call, >> clearly state that your problem is related to a Security Update and cite >> the update's KB number (e.g., KB931678). >> >> In other countries, see >> http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge >> Support...for virus and other security-related" issues in right-hand menu >> for localized contact information. >> >> For more information about how to contact Microsoft for support issues, >> visit the International Support Web site: >> https://support.microsoft.com/common/international.aspx >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE, OE, Security, Shell/User) >> AumHa VSOP & Admin http://aumha.net >> DTS-L.ORG http://66.39.69.143/ >> >> >> paul4golf wrote: >>> I tried to install the latest update for Framework 1.1 SP1 and received >>> the >>> error message 80070002. I treid several times with same results. Anyone >>> that >>> can help, I would appreciate it >>> Paul
Guest TamaraB Posted November 28, 2007 Posted November 28, 2007 RE: Update failure solved That didn't work either Allen. When I attempted to download....I received the following error: SL9A.tmp has encountered a problem and needs to close. We are sorry for the inconvenience. "Allen" wrote: > Download the following file: > http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&DisplayLang=en > > Run in Windows, and afterwards, re-run Windows Update to receive another > security patch related to the .NET Framework issue. > > Allen > > "TamaraB" wrote: > > > Okay, I think I get that. However, I'm not sure what XP64 is (I have Windows > > XP) and I don't have Vista. What I don't understand is that Microsoft > > updates is supposedly looking at "your" system and telling you what updates > > are needed for your system. If that is true, then why would they indicate > > that I needed this update if I don't have Vista?? > > > > I am not a computer geek and I don't understand half of what I read in these > > posts, etc. I get an icon that tells me that I have "critical" updates to > > ensure the security of my system and I try to do what I'm told. When it > > doesn't work, it freaks me out and I just want to understand whether I'm > > supposed to install everything the updates tell me to. If I'm supposed to > > have them, I just need to know how to fix this problem. > > > > "Alchemist" wrote: > > > > > This may help. Read download error 80070002 by GolfnVA. Microsoft said it was > > > suppose to be for the vista system or XP64. At least that is how I under > > > stood it. So if your not running the Vista or XP64 don't install it. Click on > > > the install icon, then select custom install. then deselect the net sp1 > > > download. then it should open a tree and click on do not remind me of this > > > down load again. that should take care of the problem > > > > > > "paul4golf" wrote: > > > > > > > I tried to install the latest update for Framework 1.1 SP1 and received the > > > > error message 80070002. I treid several times with same results. Anyone that > > > > can help, I would appreciate it > > > > Paul > > > >
Guest TaurArian Posted November 28, 2007 Posted November 28, 2007 You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services http://support.microsoft.com/kb/910336 and/or Windows Update Error 0x80070002 http://windowshelp.microsoft.com/Windows/en-US/Help/c5f4d9e0-3eb6-426b-8118-0cedf489a75f1033.mspx "paul4golf" wrote: > I tried to install the latest update for Framework 1.1 SP1 and received the > error message 80070002. I treid several times with same results. Anyone that > can help, I would appreciate it > Paul >
Guest GeorgeOF Posted November 29, 2007 Posted November 29, 2007 I'm new to this forum too. I run Vista Business Version 6. This morning I received Windows Update message recommending I install a Windows Update. I tried to do so only to be told that had failed install. As suggested I tried again, and again. The error code was 80070002. I tried the <get help> link and did what I was told and tried the installation again with the same result. It is not totally clear (to me, at least) what the KB number of this install is, although when I right click on 'Microsoft .NET Framework 1.1 Service Pack 1' in the 'View Available Updates' window, it tells me about the service pack and refers me to http://support.microsoft.com/Default.aspx?kbid=867460. So I suppose the update number is likely to be KB867460. Tamara, did you start the support incident? If so, will you please post any response you get? "PA Bear" wrote: > Start a free support incident, Tamara. > > TamaraB wrote: > > Sorry - I'm somewhat new to this forum. I have Windows XP and the issue > > is > > that the following message is given when attempting to install the > > Microsoft > > .NET Framework 1.1 Service Pack 1 update that appeared on our systems > > today. > > > > Installation Failure > > > > Error Code: 0x80070002 > > Try to install the update again, or request help from one of the following > > resources. > > > > For self-help options: > > > > Frequently Asked Questions > > Find Solutions > > Windows Update Newsgroup > > > > For assisted support options: > > Microsoft Online Assisted Support (no-cost for issues related to getting > > updates) > > > > I have already sent a request to the Online Assisted Support about this > > problem. I have not received a response yet (it appears that this service > > is not "online", but rather through email communication). If and when I > > receive a response to this issue, I'll post it on here for everyone's > > benefit. > > > > Seems strange to me that MS Agents would not "monitor" this forum, for the > > very reason, that many folks may be having a similar problem. Just out of > > curiosity, based on the title under your name, PA Bear - are you NOT a MS > > Agent??? > > > > Jeesh, am I confused!!!!! > > > > > > > > "PA Bear" wrote: > > > >> Always post your Windows version and the full name of the update you're > >> having problems with [e.g., Microsoft .NET Framework 2.0 Hotfix > >> (KB929916)]. > >> > >> Given the mysterious & sudden rash of "Me, too!" replies to this thread, > >> it > >> may be best to start a free Support Incident, especially if you're > >> running > >> Vista. > >> > >> Start a free Windows Update support incident request: > >> https://support.microsoft.com/oas/default.aspx?gprid=6527 > >> > >> Support for Windows Update: > >> http://support.microsoft.com/gp/wusupport > >> > >> Customers in the U.S. and Canada can receive technical support from > >> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge > >> for support calls that are associated with security updates. When you > >> call, > >> clearly state that your problem is related to a Security Update and cite > >> the update's KB number (e.g., KB931678). > >> > >> In other countries, see > >> http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge > >> Support...for virus and other security-related" issues in right-hand menu > >> for localized contact information. > >> > >> For more information about how to contact Microsoft for support issues, > >> visit the International Support Web site: > >> https://support.microsoft.com/common/international.aspx > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-Windows (IE, OE, Security, Shell/User) > >> AumHa VSOP & Admin http://aumha.net > >> DTS-L.ORG http://66.39.69.143/ > >> > >> > >> paul4golf wrote: > >>> I tried to install the latest update for Framework 1.1 SP1 and received > >>> the > >>> error message 80070002. I treid several times with same results. Anyone > >>> that > >>> can help, I would appreciate it > >>> Paul > >
Guest Dave Horne Posted November 29, 2007 Posted November 29, 2007 You can add me to the list as well. I haven't had any problems updating (except for one major problem that Darrell Gorter fixed) in months. I am at least glad to know the problem isn't at my end ... I hope. "paul4golf" <paul4golf@discussions.microsoft.com> wrote in message news:0BB6CB5A-94D2-4E44-B88D-71C1579E0842@microsoft.com... >I tried to install the latest update for Framework 1.1 SP1 and received the > error message 80070002. I treid several times with same results. Anyone > that > can help, I would appreciate it > Paul >
Guest PA Bear Posted November 29, 2007 Posted November 29, 2007 George, TamaraB is not running Vista so whatever support tells her may not apply to your problem. Best to start your own free support incident. At this point we have no idea why so many machines are being offered updates that were released ages ago (in your case, 3+ years ago and .NET Framework 1.1 probably isn't even installed on your machine). -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L.ORG http://66.39.69.143/ GeorgeOF wrote: > I'm new to this forum too. > > I run Vista Business Version 6. This morning I received Windows Update > message recommending I install a Windows Update. I tried to do so only to > be > told that had failed install. As suggested I tried again, and again. The > error code was 80070002. > > I tried the <get help> link and did what I was told and tried the > installation again with the same result. > > It is not totally clear (to me, at least) what the KB number of this > install > is, although when I right click on 'Microsoft .NET Framework 1.1 Service > Pack 1' in the 'View Available Updates' window, it tells me about the > service pack and refers me to > http://support.microsoft.com/Default.aspx?kbid=867460. So I suppose the > update number is likely to be KB867460. > > Tamara, did you start the support incident? If so, will you please post > any > response you get? > > > "PA Bear" wrote: > >> Start a free support incident, Tamara. >> >> TamaraB wrote: >>> Sorry - I'm somewhat new to this forum. I have Windows XP and the issue >>> is >>> that the following message is given when attempting to install the >>> Microsoft >>> .NET Framework 1.1 Service Pack 1 update that appeared on our systems >>> today. >>> >>> Installation Failure >>> >>> Error Code: 0x80070002 >>> Try to install the update again, or request help from one of the >>> following >>> resources. >>> >>> For self-help options: >>> >>> Frequently Asked Questions >>> Find Solutions >>> Windows Update Newsgroup >>> >>> For assisted support options: >>> Microsoft Online Assisted Support (no-cost for issues related to getting >>> updates) >>> >>> I have already sent a request to the Online Assisted Support about this >>> problem. I have not received a response yet (it appears that this >>> service >>> is not "online", but rather through email communication). If and when I >>> receive a response to this issue, I'll post it on here for everyone's >>> benefit. >>> >>> Seems strange to me that MS Agents would not "monitor" this forum, for >>> the >>> very reason, that many folks may be having a similar problem. Just out >>> of >>> curiosity, based on the title under your name, PA Bear - are you NOT a >>> MS >>> Agent??? >>> >>> Jeesh, am I confused!!!!! >>> >>> >>> >>> "PA Bear" wrote: >>> >>>> Always post your Windows version and the full name of the update you're >>>> having problems with [e.g., Microsoft .NET Framework 2.0 Hotfix >>>> (KB929916)]. >>>> >>>> Given the mysterious & sudden rash of "Me, too!" replies to this >>>> thread, >>>> it >>>> may be best to start a free Support Incident, especially if you're >>>> running >>>> Vista. >>>> >>>> Start a free Windows Update support incident request: >>>> https://support.microsoft.com/oas/default.aspx?gprid=6527 >>>> >>>> Support for Windows Update: >>>> http://support.microsoft.com/gp/wusupport >>>> >>>> Customers in the U.S. and Canada can receive technical support from >>>> Microsoft Product Support Services at 1-866-PCSAFETY. There is >>>> no-charge >>>> for support calls that are associated with security updates. When you >>>> call, >>>> clearly state that your problem is related to a Security Update and >>>> cite >>>> the update's KB number (e.g., KB931678). >>>> >>>> In other countries, see >>>> http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge >>>> Support...for virus and other security-related" issues in right-hand >>>> menu >>>> for localized contact information. >>>> >>>> For more information about how to contact Microsoft for support issues, >>>> visit the International Support Web site: >>>> https://support.microsoft.com/common/international.aspx >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-Windows (IE, OE, Security, Shell/User) >>>> AumHa VSOP & Admin http://aumha.net >>>> DTS-L.ORG http://66.39.69.143/ >>>> >>>> >>>> paul4golf wrote: >>>>> I tried to install the latest update for Framework 1.1 SP1 and >>>>> received >>>>> the >>>>> error message 80070002. I treid several times with same results. >>>>> Anyone >>>>> that >>>>> can help, I would appreciate it >>>>> Paul
Guest cozzy121 Posted November 29, 2007 Posted November 29, 2007 Similar problem here. Running Vista Home Premium, with 64x2 bitAMD. Tried to instal the .NET Framework Service Pack update, got Error 80070002. Deleted the files as per the solution offered by Help. Ran update again, & the same thing happened on instalation. Methinks someone made a mess of the update file & MS won't admit it. "Dave Horne" wrote: > You can add me to the list as well. I haven't had any problems updating > (except for one major problem that Darrell Gorter fixed) in months. I am at > least glad to know the problem isn't at my end ... I hope. >
Guest PA Bear Posted November 29, 2007 Posted November 29, 2007 Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Support for Windows Update: http://support.microsoft.com/gp/wusupport Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB931678). In other countries, see http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge Support...for virus and other security-related" issues in right-hand menu for localized contact information. For more information about how to contact Microsoft for support issues, visit the International Support Web site: https://support.microsoft.com/common/international.aspx -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L.ORG http://66.39.69.143/ cozzy121 wrote: > Similar problem here. > Running Vista Home Premium, with 64x2 bitAMD. > > Tried to instal the .NET Framework Service Pack update, got Error > 80070002. > > Deleted the files as per the solution offered by Help. > Ran update again, & the same thing happened on instalation. > > Methinks someone made a mess of the update file & MS won't admit it. > > > "Dave Horne" wrote: > >> You can add me to the list as well. I haven't had any problems updating >> (except for one major problem that Darrell Gorter fixed) in months. I am >> at least glad to know the problem isn't at my end ... I hope.
Guest softeyes56 Posted November 29, 2007 Posted November 29, 2007 need help with this error too Error Code: 0x80070002 on this same item "paul4golf" wrote: > I tried to install the latest update for Framework 1.1 SP1 and received the > error message 80070002. I treid several times with same results. Anyone that > can help, I would appreciate it > Paul >
Guest Allen Posted November 29, 2007 Posted November 29, 2007 The update that you are refering to has been available since 2004 for XP and Vista http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&DisplayLang=en Apparently, some Windows Update files are corrupt on your system. Install it from the above link. A secondary security update is also needed, which you will be prompted to install afterwards if you run Windows Update again. "cozzy121" wrote: > Similar problem here. > Running Vista Home Premium, with 64x2 bitAMD. > > Tried to instal the .NET Framework Service Pack update, got Error 80070002. > > Deleted the files as per the solution offered by Help. > Ran update again, & the same thing happened on instalation. > > Methinks someone made a mess of the update file & MS won't admit it. > > > "Dave Horne" wrote: > > > You can add me to the list as well. I haven't had any problems updating > > (except for one major problem that Darrell Gorter fixed) in months. I am at > > least glad to know the problem isn't at my end ... I hope. > > >
Guest PA Bear Posted November 29, 2007 Posted November 29, 2007 *Never* assume! -- ~PA Bear Allen wrote: > The update that you are refering to has been available since 2004 for XP > and > Vista > > http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&DisplayLang=en > > Apparently, some Windows Update files are corrupt on your system. Install > it > from the above link. A secondary security update is also needed, which you > will be prompted to install afterwards if you run Windows Update again. > > "cozzy121" wrote: > >> Similar problem here. >> Running Vista Home Premium, with 64x2 bitAMD. >> >> Tried to instal the .NET Framework Service Pack update, got Error >> 80070002. >> >> Deleted the files as per the solution offered by Help. >> Ran update again, & the same thing happened on instalation. >> >> Methinks someone made a mess of the update file & MS won't admit it. >> >> >> "Dave Horne" wrote: >> >>> You can add me to the list as well. I haven't had any problems updating >>> (except for one major problem that Darrell Gorter fixed) in months. I >>> am >>> at least glad to know the problem isn't at my end ... I hope.
Guest TaurArian Posted November 29, 2007 Posted November 29, 2007 Anyone running Spybot S & D? "paul4golf" wrote: > I tried to install the latest update for Framework 1.1 SP1 and received the > error message 80070002. I treid several times with same results. Anyone that > can help, I would appreciate it > Paul >
Guest GeorgeOF Posted November 29, 2007 Posted November 29, 2007 Thank you, Robear. I have started started a support incident. My machine has folders containing versions 1.0, 1.1, 2.0 and 3.0 of .NET framework, but it is not clear which one is actually installed. If I type ..NET in the Start menu, it quickly finds a version 1.1 configuration application. If this updater was released 3+ years ago, it is certainly curious that it has appeared saying it was released yesterday. I'll post any response I get from Microsoft. "PA Bear" wrote: > George, TamaraB is not running Vista so whatever support tells her may not > apply to your problem. Best to start your own free support incident. > > At this point we have no idea why so many machines are being offered updates > that were released ages ago (in your case, 3+ years ago and .NET Framework > 1.1 probably isn't even installed on your machine). > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin http://aumha.net > DTS-L.ORG http://66.39.69.143/ > > > GeorgeOF wrote: > > I'm new to this forum too. > > > > I run Vista Business Version 6. This morning I received Windows Update > > message recommending I install a Windows Update. I tried to do so only to > > be > > told that had failed install. As suggested I tried again, and again. The > > error code was 80070002. > > > > I tried the <get help> link and did what I was told and tried the > > installation again with the same result. > > > > It is not totally clear (to me, at least) what the KB number of this > > install > > is, although when I right click on 'Microsoft .NET Framework 1.1 Service > > Pack 1' in the 'View Available Updates' window, it tells me about the > > service pack and refers me to > > http://support.microsoft.com/Default.aspx?kbid=867460. So I suppose the > > update number is likely to be KB867460. > > > > Tamara, did you start the support incident? If so, will you please post > > any > > response you get? > > > > > > "PA Bear" wrote: > > > >> Start a free support incident, Tamara. > >> > >> TamaraB wrote: > >>> Sorry - I'm somewhat new to this forum. I have Windows XP and the issue > >>> is > >>> that the following message is given when attempting to install the > >>> Microsoft > >>> .NET Framework 1.1 Service Pack 1 update that appeared on our systems > >>> today. > >>> > >>> Installation Failure > >>> > >>> Error Code: 0x80070002 > >>> Try to install the update again, or request help from one of the > >>> following > >>> resources. > >>> > >>> For self-help options: > >>> > >>> Frequently Asked Questions > >>> Find Solutions > >>> Windows Update Newsgroup > >>> > >>> For assisted support options: > >>> Microsoft Online Assisted Support (no-cost for issues related to getting > >>> updates) > >>> > >>> I have already sent a request to the Online Assisted Support about this > >>> problem. I have not received a response yet (it appears that this > >>> service > >>> is not "online", but rather through email communication). If and when I > >>> receive a response to this issue, I'll post it on here for everyone's > >>> benefit. > >>> > >>> Seems strange to me that MS Agents would not "monitor" this forum, for > >>> the > >>> very reason, that many folks may be having a similar problem. Just out > >>> of > >>> curiosity, based on the title under your name, PA Bear - are you NOT a > >>> MS > >>> Agent??? > >>> > >>> Jeesh, am I confused!!!!! > >>> > >>> > >>> > >>> "PA Bear" wrote: > >>> > >>>> Always post your Windows version and the full name of the update you're > >>>> having problems with [e.g., Microsoft .NET Framework 2.0 Hotfix > >>>> (KB929916)]. > >>>> > >>>> Given the mysterious & sudden rash of "Me, too!" replies to this > >>>> thread, > >>>> it > >>>> may be best to start a free Support Incident, especially if you're > >>>> running > >>>> Vista. > >>>> > >>>> Start a free Windows Update support incident request: > >>>> https://support.microsoft.com/oas/default.aspx?gprid=6527 > >>>> > >>>> Support for Windows Update: > >>>> http://support.microsoft.com/gp/wusupport > >>>> > >>>> Customers in the U.S. and Canada can receive technical support from > >>>> Microsoft Product Support Services at 1-866-PCSAFETY. There is > >>>> no-charge > >>>> for support calls that are associated with security updates. When you > >>>> call, > >>>> clearly state that your problem is related to a Security Update and > >>>> cite > >>>> the update's KB number (e.g., KB931678). > >>>> > >>>> In other countries, see > >>>> http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge > >>>> Support...for virus and other security-related" issues in right-hand > >>>> menu > >>>> for localized contact information. > >>>> > >>>> For more information about how to contact Microsoft for support issues, > >>>> visit the International Support Web site: > >>>> https://support.microsoft.com/common/international.aspx > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-Windows (IE, OE, Security, Shell/User) > >>>> AumHa VSOP & Admin http://aumha.net > >>>> DTS-L.ORG http://66.39.69.143/ > >>>> > >>>> > >>>> paul4golf wrote: > >>>>> I tried to install the latest update for Framework 1.1 SP1 and > >>>>> received > >>>>> the > >>>>> error message 80070002. I treid several times with same results. > >>>>> Anyone > >>>>> that > >>>>> can help, I would appreciate it > >>>>> Paul > >
Guest PA Bear Posted November 29, 2007 Posted November 29, 2007 Close but no cigar, I think: Error Code 0x80070020 [vs 80070002] http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1126 -- ~PA Bear http://www.iHateWhenThatHappens.mvp TaurArian wrote: > Anyone running Spybot S & D? > > "paul4golf" wrote: >> I tried to install the latest update for Framework 1.1 SP1 and received >> the >> error message 80070002. I treid several times with same results. Anyone >> that can help, I would appreciate it >> Paul
Guest Darkhelmet Posted November 29, 2007 Posted November 29, 2007 Ya i get the same crap for the update i do all the recommended deletions and what not, Still This shyzz gives me the red ass. I know one thing for sure that microsoft needs to quit releasing Operating Systems before the shyzz works, without patch after patch. I may sound a little annoyed but i think i have just cause. Since i pay damn good money for my computers. It seems to me microsoft isnt interested in making Dependable products. Maybe its time to get a mac. "Liam Wright" wrote: > Looks like I have the samer problem too. Same update file as well. > > I'm going to be offline for a few days, see if a fix is available by then. > > > > "LarryB" <LarryB@discussions.microsoft.com> wrote in message > news:A5E79333-2C9F-4722-907C-42B84D94F505@microsoft.com... > > Same problem here. Followed the "help" directions and removed the > > designated > > files and folders, downloaded the update again, clicked the "Shutdown and > > install update" button, rebooted and windows update just tries to download > > the update again. > > > > Looks like a bunch of us could use some help here! :-) > > > > Dell E510 > > 2GB ram > > Vista Ultimate > > > > "paul4golf" wrote: > > > >> I tried to install the latest update for Framework 1.1 SP1 and received > >> the > >> error message 80070002. I treid several times with same results. Anyone > >> that > >> can help, I would appreciate it > >> Paul > >> > >
Guest TaurArian Posted November 29, 2007 Posted November 29, 2007 The OP in question at that time definitely had 0x80070002 not 0x80070020. I was aware of the closeness of the numbers but at this stage anything possible. He had turned off the AV software etc but forgot Spybot Teatimer. The code was 0x80070002. K "PA Bear" wrote: > Close but no cigar, I think: > > Error Code 0x80070020 [vs 80070002] > http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1126 > -- > ~PA Bear > http://www.iHateWhenThatHappens.mvp > > TaurArian wrote: > > Anyone running Spybot S & D? > > > > "paul4golf" wrote: > >> I tried to install the latest update for Framework 1.1 SP1 and received > >> the > >> error message 80070002. I treid several times with same results. Anyone > >> that can help, I would appreciate it > >> Paul > >
Guest PA Bear Posted November 29, 2007 Posted November 29, 2007 [sorry for sticking my nose in here, K. Asking about Spybot (Tea Timer) is certainly worth a shot here.] TaurArian wrote: > The OP in question at that time definitely had 0x80070002 not 0x80070020. > I was aware of the closeness of the numbers but at this stage anything > possible. > He had turned off the AV software etc but forgot Spybot Teatimer. > The code was 0x80070002. > K > > > "PA Bear" wrote: > >> Close but no cigar, I think: >> >> Error Code 0x80070020 [vs 80070002] >> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1126 >> -- >> ~PA Bear >> http://www.iHateWhenThatHappens.mvp >> >> TaurArian wrote: >>> Anyone running Spybot S & D? >>> >>> "paul4golf" wrote: >>>> I tried to install the latest update for Framework 1.1 SP1 and received >>>> the >>>> error message 80070002. I treid several times with same results. Anyone >>>> that can help, I would appreciate it >>>> Paul
Guest PA Bear Posted November 29, 2007 Posted November 29, 2007 Thanks, George. Yes, please keep us informed. This has got all of us scratching our heads. -- ~PA Bear GeorgeOF wrote: > Thank you, Robear. > > I have started started a support incident. > > My machine has folders containing versions 1.0, 1.1, 2.0 and 3.0 of .NET > framework, but it is not clear which one is actually installed. If I type > .NET in the Start menu, it quickly finds a version 1.1 configuration > application. > > If this updater was released 3+ years ago, it is certainly curious that it > has appeared saying it was released yesterday. > > I'll post any response I get from Microsoft. > > > "PA Bear" wrote: > >> George, TamaraB is not running Vista so whatever support tells her may >> not >> apply to your problem. Best to start your own free support incident. >> >> At this point we have no idea why so many machines are being offered >> updates that were released ages ago (in your case, 3+ years ago and .NET >> Framework >> 1.1 probably isn't even installed on your machine). >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE, OE, Security, Shell/User) >> AumHa VSOP & Admin http://aumha.net >> DTS-L.ORG http://66.39.69.143/ >> >> >> GeorgeOF wrote: >>> I'm new to this forum too. >>> >>> I run Vista Business Version 6. This morning I received Windows Update >>> message recommending I install a Windows Update. I tried to do so only >>> to >>> be >>> told that had failed install. As suggested I tried again, and again. >>> The >>> error code was 80070002. >>> >>> I tried the <get help> link and did what I was told and tried the >>> installation again with the same result. >>> >>> It is not totally clear (to me, at least) what the KB number of this >>> install >>> is, although when I right click on 'Microsoft .NET Framework 1.1 Service >>> Pack 1' in the 'View Available Updates' window, it tells me about the >>> service pack and refers me to >>> http://support.microsoft.com/Default.aspx?kbid=867460. So I suppose the >>> update number is likely to be KB867460. >>> >>> Tamara, did you start the support incident? If so, will you please post >>> any >>> response you get? >>> >>> >>> "PA Bear" wrote: >>> >>>> Start a free support incident, Tamara. >>>> >>>> TamaraB wrote: >>>>> Sorry - I'm somewhat new to this forum. I have Windows XP and the >>>>> issue >>>>> is >>>>> that the following message is given when attempting to install the >>>>> Microsoft >>>>> .NET Framework 1.1 Service Pack 1 update that appeared on our systems >>>>> today. >>>>> >>>>> Installation Failure >>>>> >>>>> Error Code: 0x80070002 >>>>> Try to install the update again, or request help from one of the >>>>> following >>>>> resources. >>>>> >>>>> For self-help options: >>>>> >>>>> Frequently Asked Questions >>>>> Find Solutions >>>>> Windows Update Newsgroup >>>>> >>>>> For assisted support options: >>>>> Microsoft Online Assisted Support (no-cost for issues related to >>>>> getting >>>>> updates) >>>>> >>>>> I have already sent a request to the Online Assisted Support about >>>>> this >>>>> problem. I have not received a response yet (it appears that this >>>>> service >>>>> is not "online", but rather through email communication). If and when >>>>> I >>>>> receive a response to this issue, I'll post it on here for everyone's >>>>> benefit. >>>>> >>>>> Seems strange to me that MS Agents would not "monitor" this forum, for >>>>> the >>>>> very reason, that many folks may be having a similar problem. Just >>>>> out >>>>> of >>>>> curiosity, based on the title under your name, PA Bear - are you NOT a >>>>> MS >>>>> Agent??? >>>>> >>>>> Jeesh, am I confused!!!!! >>>>> >>>>> >>>>> >>>>> "PA Bear" wrote: >>>>> >>>>>> Always post your Windows version and the full name of the update >>>>>> you're >>>>>> having problems with [e.g., Microsoft .NET Framework 2.0 Hotfix >>>>>> (KB929916)]. >>>>>> >>>>>> Given the mysterious & sudden rash of "Me, too!" replies to this >>>>>> thread, >>>>>> it >>>>>> may be best to start a free Support Incident, especially if you're >>>>>> running >>>>>> Vista. >>>>>> >>>>>> Start a free Windows Update support incident request: >>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527 >>>>>> >>>>>> Support for Windows Update: >>>>>> http://support.microsoft.com/gp/wusupport >>>>>> >>>>>> Customers in the U.S. and Canada can receive technical support from >>>>>> Microsoft Product Support Services at 1-866-PCSAFETY. There is >>>>>> no-charge >>>>>> for support calls that are associated with security updates. When you >>>>>> call, >>>>>> clearly state that your problem is related to a Security Update and >>>>>> cite >>>>>> the update's KB number (e.g., KB931678). >>>>>> >>>>>> In other countries, see >>>>>> http://support.microsoft.com/default.aspx?pr=securityhome > >>>>>> "No-Charge >>>>>> Support...for virus and other security-related" issues in right-hand >>>>>> menu >>>>>> for localized contact information. >>>>>> >>>>>> For more information about how to contact Microsoft for support >>>>>> issues, >>>>>> visit the International Support Web site: >>>>>> https://support.microsoft.com/common/international.aspx >>>>>> -- >>>>>> ~Robear Dyer (PA Bear) >>>>>> MS MVP-Windows (IE, OE, Security, Shell/User) >>>>>> AumHa VSOP & Admin http://aumha.net >>>>>> DTS-L.ORG http://66.39.69.143/ >>>>>> >>>>>> >>>>>> paul4golf wrote: >>>>>>> I tried to install the latest update for Framework 1.1 SP1 and >>>>>>> received >>>>>>> the >>>>>>> error message 80070002. I treid several times with same results. >>>>>>> Anyone >>>>>>> that >>>>>>> can help, I would appreciate it >>>>>>> Paul
Guest RAH072979 Posted November 29, 2007 Posted November 29, 2007 Just for fun I turned Kaspersky off and went through the file deletion and update process again. Still no go. "TaurArian" wrote: > The OP in question at that time definitely had 0x80070002 not 0x80070020. > I was aware of the closeness of the numbers but at this stage anything > possible. > He had turned off the AV software etc but forgot Spybot Teatimer. > The code was 0x80070002. > K > > > "PA Bear" wrote: > > > Close but no cigar, I think: > > > > Error Code 0x80070020 [vs 80070002] > > http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1126 > > -- > > ~PA Bear > > http://www.iHateWhenThatHappens.mvp > > > > TaurArian wrote: > > > Anyone running Spybot S & D? > > > > > > "paul4golf" wrote: > > >> I tried to install the latest update for Framework 1.1 SP1 and received > > >> the > > >> error message 80070002. I treid several times with same results. Anyone > > >> that can help, I would appreciate it > > >> Paul > > > >
Guest GeorgeOF Posted November 29, 2007 Posted November 29, 2007 For what it's worth: I do run Spybot. I turned it off, restarted and tried the update again. 0x80070002 came the stern reply. I must confess, I have not tried turning off AVG (which I also run) "TaurArian" wrote: > The OP in question at that time definitely had 0x80070002 not 0x80070020. > I was aware of the closeness of the numbers but at this stage anything > possible. > He had turned off the AV software etc but forgot Spybot Teatimer. > The code was 0x80070002. > K > >
Guest Fallstar Posted November 29, 2007 Posted November 29, 2007 I do not have Spybot installed. But I do have BitDefender Internet Security running, as well as Windows Defender. "TaurArian" wrote: > Anyone running Spybot S & D? > > > "paul4golf" wrote: > > > I tried to install the latest update for Framework 1.1 SP1 and received the > > error message 80070002. I treid several times with same results. Anyone that > > can help, I would appreciate it > > Paul > >
Guest Keninsb Posted November 29, 2007 Posted November 29, 2007 I have the same problem. I run windows update and get an error message indication that "Some Updates Were Not Installed" along with error code 80070002. The update that did not install is Microsoft.NET Framework 1.1 Service Pack1. I followed the instructions in "Windows Help and Support" and deleted in the DataDtore and Download folders located in the Windows and SoftwareDistribution folders. I am running Windows Vista Home Premium. GeorgeOF posted a good link (http://support.microsoft.com/Default.aspx?kbid=867460) that explains what improvements the update provides AND what systems that it supports (including Windows 98, Windows XP and Windows Vista). This one is going to have to be tackled by MS, after researching the issue I see little to no help being offerer by MS in the forums. Ken Bear" wrote: > Start a free Windows Update support incident request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > Support for Windows Update: > http://support.microsoft.com/gp/wusupport > > Customers in the U.S. and Canada can receive technical support from > Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for > support calls that are associated with security updates. When you call, > clearly state that your problem is related to a Security Update and cite the > update's KB number (e.g., KB931678). > > In other countries, see > http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge > Support...for virus and other security-related" issues in right-hand menu > for localized contact information. > > For more information about how to contact Microsoft for support issues, > visit the International Support Web site: > https://support.microsoft.com/common/international.aspx > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin http://aumha.net > DTS-L.ORG http://66.39.69.143/ > > cozzy121 wrote: > > Similar problem here. > > Running Vista Home Premium, with 64x2 bitAMD. > > > > Tried to instal the .NET Framework Service Pack update, got Error > > 80070002. > > > > Deleted the files as per the solution offered by Help. > > Ran update again, & the same thing happened on instalation. > > > > Methinks someone made a mess of the update file & MS won't admit it. > > > > > > "Dave Horne" wrote: > > > >> You can add me to the list as well. I haven't had any problems updating > >> (except for one major problem that Darrell Gorter fixed) in months. I am > >> at least glad to know the problem isn't at my end ... I hope. > >
Guest Zak Posted November 29, 2007 Posted November 29, 2007 I think everyone is having this problem. There doesn't appear to be a solution, probrably a MS problem. Best bet is to hide the update and check back in a day or so. That's what I'm doing anyway. "Fallstar" <Fallstar@discussions.microsoft.com> wrote in message news:7211509D-CDAD-45D7-8C20-7456CE8872DD@microsoft.com... >I do not have Spybot installed. But I do have BitDefender Internet Security > running, as well as Windows Defender. > > "TaurArian" wrote: > >> Anyone running Spybot S & D? >> >> >> "paul4golf" wrote: >> >> > I tried to install the latest update for Framework 1.1 SP1 and received >> > the >> > error message 80070002. I treid several times with same results. Anyone >> > that >> > can help, I would appreciate it >> > Paul >> >
Guest TaurArian Posted November 29, 2007 Posted November 29, 2007 Fallstar, BitDefender has been known to cause problems before in Vista. Do you have real-time-protection turned on? "Fallstar" wrote: > I do not have Spybot installed. But I do have BitDefender Internet Security > running, as well as Windows Defender. > > "TaurArian" wrote: > > > Anyone running Spybot S & D? > > > > > > "paul4golf" wrote: > > > > > I tried to install the latest update for Framework 1.1 SP1 and received the > > > error message 80070002. I treid several times with same results. Anyone that > > > can help, I would appreciate it > > > Paul > > >
Guest TaurArian Posted November 29, 2007 Posted November 29, 2007 Virus scanning recommendations for computers that are running Windows Server 2003, Windows 2000, or Windows XP http://support.microsoft.com/kb/822158 This could also be relevant to Vista. Perhaps the AVs are corrupting the softwaredistribution folder. You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services http://support.microsoft.com/kb/910336 and/or Windows Update Error 0x80070002 http://windowshelp.microsoft.com/Windows/en-US/Help/c5f4d9e0-3eb6-426b-8118-0cedf489a75f1033.mspx "GeorgeOF" wrote: > For what it's worth: I do run Spybot. I turned it off, restarted and tried > the update again. 0x80070002 came the stern reply. > > I must confess, I have not tried turning off AVG (which I also run) > > "TaurArian" wrote: > > > The OP in question at that time definitely had 0x80070002 not 0x80070020. > > I was aware of the closeness of the numbers but at this stage anything > > possible. > > He had turned off the AV software etc but forgot Spybot Teatimer. > > The code was 0x80070002. > > K > > > > >
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