Guest Isabel Posted July 16, 2007 Posted July 16, 2007 In Windows XP I can't get updates and get error message: The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem. For self-help options: Frequently Asked Questions Find Solutions Windows Update Newsgroup The error number is Ox80070020 Last update I have is June 13 and had no problems before these were installed.
Guest Sky King Posted July 16, 2007 Posted July 16, 2007 From other posters here, a common solution seems to be to disable the SpyBot Search&Destroy "tea timer" program. You can do that temporarily using Task Manager or more permanently using the SpyBot interface options. ....Sky In news:5A2F1AB0-DC91-4BEA-B549-26DC8EF2C6AE@microsoft.com, Isabel <Isabel@discussions.microsoft.com> wrote: > In Windows XP I can't get updates and get error message: > The website has encountered a problem and cannot display the page you > are trying to view. The options provided below might help you solve > the problem. For self-help options: > > Frequently Asked Questions > > Find Solutions > > Windows Update Newsgroup > > The error number is Ox80070020 > > Last update I have is June 13 and had no problems before these were > installed.
Guest Jimmy Posted July 16, 2007 Posted July 16, 2007 If anyone out there has Spybot Search & Destroy and while trying to run Windows update you receive the error number 0x80070020 and this message: "Windows Update has encountered an error and cannot display the requested page". I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D. Bring up Spybot S&D and click on mode.....then select advanced mode....click yes in the pop up box. Then click tools at lower left....then click resident.....then uncheck the Resident "Tea Timer" box. X out and that should do it and hopefully most will be able to get the Windows updates. You can go back after updating and put "Tea Timer" back on by following the above steps. You may have to do the same thing next time you update unless Spybot S&D fixes the glitch in the meantime. Or a more simple way may be to right click on Spybot S&D in you task bar at bottom of desktop and choose Resident in IE form that menu uncheck "unblock all bad pages silently" and also "Resident in IE " After you update you can go back and put the above back on. PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of settings on your computer. "Isabel" wrote: > In Windows XP I can't get updates and get error message: > The website has encountered a problem and cannot display the page you are > trying to view. The options provided below might help you solve the problem. > For self-help options: > > Frequently Asked Questions > > Find Solutions > > Windows Update Newsgroup > > The error number is Ox80070020 > > Last update I have is June 13 and had no problems before these were installed.
Guest Jimmy Posted July 16, 2007 Posted July 16, 2007 If anyone out there has Spybot Search & Destroy and while trying to run Windows update you receive the error number 0x80070020 and this message: "Windows Update has encountered an error and cannot display the requested page". I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D. Bring up Spybot S&D and click on mode.....then select advanced mode....click yes in the pop up box. Then click tools at lower left....then click resident.....then uncheck the Resident "Tea Timer" box. X out and that should do it and hopefully most will be able to get the Windows updates. You can go back after updating and put "Tea Timer" back on by following the above steps. You may have to do the same thing next time you update unless Spybot S&D fixes the glitch in the meantime. Or a more simple way may be to right click on Spybot S&D in you task bar at bottom of desktop and choose Resident in IE. From that menu uncheck "unblock all bad pages silently" and also "Resident in IE " After you update you can go back and put the above back on. PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of settings on your computer. "Jimmy" wrote: > If anyone out there has Spybot Search & Destroy and while trying to run > Windows update you receive the error number 0x80070020 and this message: > > "Windows Update has encountered an error and cannot display the requested > page". > > I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D. > > Bring up Spybot S&D and click on mode.....then select advanced mode....click > yes in the pop up box. Then click tools at lower left....then click > resident.....then uncheck the Resident "Tea Timer" box. > X out and that should do it and hopefully most will be able to get the > Windows updates. > > You can go back after updating and put "Tea Timer" back on by following the > above steps. You may have to do the same thing next time you update unless > Spybot S&D fixes the glitch in the meantime. > > Or a more simple way may be to right click on Spybot S&D in you task bar at > bottom of desktop and choose Resident in IE form that menu uncheck "unblock > all bad pages silently" and also "Resident in IE " After you update you can > go back and put the above back on. > > PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of > settings on your computer. > > > "Isabel" wrote: > > > In Windows XP I can't get updates and get error message: > > The website has encountered a problem and cannot display the page you are > > trying to view. The options provided below might help you solve the problem. > > For self-help options: > > > > Frequently Asked Questions > > > > Find Solutions > > > > Windows Update Newsgroup > > > > The error number is Ox80070020 > > > > Last update I have is June 13 and had no problems before these were installed.
Guest Isabel Posted July 16, 2007 Posted July 16, 2007 Thanks Jimmy, I did this and it worked, apart from it kept wanting to update the same files from Express installation. I somehow got out of this and went in and did them individually. There are a lot of other users before this date who have similar problem and likely it was Spybot. I will now write and tell Microsoft help what you told me. They gave me lots of instructions, but never mentioned Spybot for that error message. I found it easier to go in via Spybot since I have forgotten how to go in through Task Manager - put that down due to age. "Jimmy" wrote: > If anyone out there has Spybot Search & Destroy and while trying to run > Windows update you receive the error number 0x80070020 and this message: > > "Windows Update has encountered an error and cannot display the requested > page". > > I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D. > > Bring up Spybot S&D and click on mode.....then select advanced mode....click > yes in the pop up box. Then click tools at lower left....then click > resident.....then uncheck the Resident "Tea Timer" box. > X out and that should do it and hopefully most will be able to get the > Windows updates. > > You can go back after updating and put "Tea Timer" back on by following the > above steps. You may have to do the same thing next time you update unless > Spybot S&D fixes the glitch in the meantime. > > Or a more simple way may be to right click on Spybot S&D in you task bar at > bottom of desktop and choose Resident in IE. From that menu uncheck "unblock > all bad pages silently" and also "Resident in IE " After you update you can > go back and put the above back on. > > PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of > settings on your computer. > > "Jimmy" wrote: > > > If anyone out there has Spybot Search & Destroy and while trying to run > > Windows update you receive the error number 0x80070020 and this message: > > > > "Windows Update has encountered an error and cannot display the requested > > page". > > > > I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D. > > > > Bring up Spybot S&D and click on mode.....then select advanced mode....click > > yes in the pop up box. Then click tools at lower left....then click > > resident.....then uncheck the Resident "Tea Timer" box. > > X out and that should do it and hopefully most will be able to get the > > Windows updates. > > > > You can go back after updating and put "Tea Timer" back on by following the > > above steps. You may have to do the same thing next time you update unless > > Spybot S&D fixes the glitch in the meantime. > > > > Or a more simple way may be to right click on Spybot S&D in you task bar at > > bottom of desktop and choose Resident in IE form that menu uncheck "unblock > > all bad pages silently" and also "Resident in IE " After you update you can > > go back and put the above back on. > > > > PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of > > settings on your computer. > > > > > > "Isabel" wrote: > > > > > In Windows XP I can't get updates and get error message: > > > The website has encountered a problem and cannot display the page you are > > > trying to view. The options provided below might help you solve the problem. > > > For self-help options: > > > > > > Frequently Asked Questions > > > > > > Find Solutions > > > > > > Windows Update Newsgroup > > > > > > The error number is Ox80070020 > > > > > > Last update I have is June 13 and had no problems before these were installed.
Guest Jimmy Posted July 17, 2007 Posted July 17, 2007 Here's an easy simple way to disable Spybot Search & Destroy so you will be able to dwonload Windows updates. How? Right click the spybot icon (on the start bar near the clock) and choose "Exit Spybot-S&D Resident". As simple as that. "Isabel" wrote: > Thanks Jimmy, I did this and it worked, apart from it kept wanting to update > the same files from Express installation. I somehow got out of this and went > in and did them individually. There are a lot of other users before this > date who have similar problem and likely it was Spybot. I will now write and > tell Microsoft help what you told me. They gave me lots of instructions, but > never mentioned Spybot for that error message. I found it easier to go in > via Spybot since I have forgotten how to go in through Task Manager - put > that down due to age. > > "Jimmy" wrote: > > > If anyone out there has Spybot Search & Destroy and while trying to run > > Windows update you receive the error number 0x80070020 and this message: > > > > "Windows Update has encountered an error and cannot display the requested > > page". > > > > I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D. > > > > Bring up Spybot S&D and click on mode.....then select advanced mode....click > > yes in the pop up box. Then click tools at lower left....then click > > resident.....then uncheck the Resident "Tea Timer" box. > > X out and that should do it and hopefully most will be able to get the > > Windows updates. > > > > You can go back after updating and put "Tea Timer" back on by following the > > above steps. You may have to do the same thing next time you update unless > > Spybot S&D fixes the glitch in the meantime. > > > > Or a more simple way may be to right click on Spybot S&D in you task bar at > > bottom of desktop and choose Resident in IE. From that menu uncheck "unblock > > all bad pages silently" and also "Resident in IE " After you update you can > > go back and put the above back on. > > > > PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of > > settings on your computer. > > > > "Jimmy" wrote: > > > > > If anyone out there has Spybot Search & Destroy and while trying to run > > > Windows update you receive the error number 0x80070020 and this message: > > > > > > "Windows Update has encountered an error and cannot display the requested > > > page". > > > > > > I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D. > > > > > > Bring up Spybot S&D and click on mode.....then select advanced mode....click > > > yes in the pop up box. Then click tools at lower left....then click > > > resident.....then uncheck the Resident "Tea Timer" box. > > > X out and that should do it and hopefully most will be able to get the > > > Windows updates. > > > > > > You can go back after updating and put "Tea Timer" back on by following the > > > above steps. You may have to do the same thing next time you update unless > > > Spybot S&D fixes the glitch in the meantime. > > > > > > Or a more simple way may be to right click on Spybot S&D in you task bar at > > > bottom of desktop and choose Resident in IE form that menu uncheck "unblock > > > all bad pages silently" and also "Resident in IE " After you update you can > > > go back and put the above back on. > > > > > > PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of > > > settings on your computer. > > > > > > > > > "Isabel" wrote: > > > > > > > In Windows XP I can't get updates and get error message: > > > > The website has encountered a problem and cannot display the page you are > > > > trying to view. The options provided below might help you solve the problem. > > > > For self-help options: > > > > > > > > Frequently Asked Questions > > > > > > > > Find Solutions > > > > > > > > Windows Update Newsgroup > > > > > > > > The error number is Ox80070020 > > > > > > > > Last update I have is June 13 and had no problems before these were installed.
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