Guest crad Posted July 16, 2007 Posted July 16, 2007 Is anyone out there who is using Vista Ultimate AND Microsoft Update,NOT Windows Update encountering any problems like the ones folks are having with XP? I mean such as the situation where Microsoft Update just keeps looking and looking for updates but never returns any results in XP. I had those problems with XP and had to uninstall Microsoft Update and go back to Windows Update. In Vista, if I do not use Microsoft Update I am unable to get Office 2007 updates. Thanks for any info.
Guest Wolfwanderer Posted July 16, 2007 Posted July 16, 2007 Did you send a support req to MS regarding the XP problem? I've experienced similar issues with XP Try the info below (it's a copy/paste of the solution I utilized for a problem that sounds just like yours if not a match, maybe try to explain in greater detail?). I haven't experienced the problem with Vista, but I do constantly get a rather amusing message...some updates don't install because they are 'not needed'. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> The support at Microsoft finally got back to me about the problem I’m having with 100% cpu utilization and consequent computer freeze/slowdown caused by svchost. Thought I’d pass the info along in case you run into the same problems (which I did also find an answer to online---but only after I had already gotten it from MS)…going by what the tech support person said, as well as some friends noticing theirs doing the same thing, this seems to be a pretty common problem. Info follows: “This error is most likely caused by a conflict between an old Windows Update Agent and Microsoft Update Installation Engine. Recently, we released a new WUC client (Windows Update Agent 3.0), which addresses system performance optimization issues. Based on the current status, I suggest we try the following steps to troubleshoot the issue. Step 1: Manually download and install the new Windows Update Agent 3.0 ============================================= 1. Visit the following link and download Windows Update Agent 3.0 to the Desktop: http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe 2. Refer to the Desktop and double-click the downloaded file to install it. After installing Windows Update Agent 3.0, please check the issue again. If the issue persists, we can try the next step. Step 2: Download and install a hot fix for this issue. ================================ 1. Visit the following link and download the hot fix to the Desktop: Update for Windows XP (KB927891) http://www.microsoft.com/downloads/details.aspx?familyid=7A81B0CD-A0B9-497E-8A89-404327772E5A&displaylang=en 2. Refer to the Desktop and double-click the downloaded file to install it. For more information related to this issue, please refer to the following Microsoft Knowledge Base articles: FIX: When you run Windows Update to scan for updates that use Windows Installer, including Office updates, CPU utilization may reach 100 percent for prolonged periods http://support.microsoft.com/kb/916089/en-us You receive an access violation when you try to install an update from Windows Update after you apply hotfix package 916089 http://support.microsoft.com/kb/927891 WSUS (Windows Server Update Services) Team Blog http://blogs.technet.com/wsus/archive/2007/04/28/update-on.aspx†Though even after those, these Comps don’t zing along like they used to. I formatted mine and another Friday and Saturday (which kind of hinted to it being a Microsoft problem, because you could tell a real difference in performance between the second round of updates and the third) before I received a response from tech support…not running any faster than the others. Never did find any viruses, though it behaved like one: 1) slows down computer/freezes it up…sometimes couldn’t even get taskmgr up 2) disables updates/ failed installations update checker just runs and runs...
Guest MowGreen [MVP] Posted July 16, 2007 Posted July 16, 2007 Haven't tried this on a Vista system yet so, YMMV. Go here: http://office.microsoft.com/en-us/downloads/default.aspx In the left frame under Downloads, click the ' Office Update ' link. Go through the Genuine check and install any required ActiveX objects when prompted to . Does that work for Office 2007 in Vista ? MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== crad wrote: > Is anyone out there who is using Vista Ultimate AND Microsoft Update,NOT > Windows Update encountering any problems like the ones folks are having with > XP? I mean such as the situation where Microsoft Update just keeps looking > and looking for updates but never returns any results in XP. I had those > problems with XP and had to uninstall Microsoft Update and go back to Windows > Update. In Vista, if I do not use Microsoft Update I am unable to get Office > 2007 updates. Thanks for any info.
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