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KB928366 problem..........


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Guest chappy60
Posted

I have read at least a dozen of microsoft customers nightmares re: the

above.......I believe "Putnik" said it the best, "couldn't microsoft issue an

automatic update to wipe out the lot and start again"! Apparently, there is

no simple solution for the majority of us who are NOT COMPUTER TECH'S & are

finding the various solutions from the many responses to be somewhat 'mind

boggling' to say the least!

 

p j

Guest Shenan Stanley
Posted

chappy60 wrote:

> I have read at least a dozen of microsoft customers nightmares re:

> the above.......I believe "Putnik" said it the best, "couldn't

> microsoft issue an automatic update to wipe out the lot and start

> again"! Apparently, there is no simple solution for the majority of

> us who are NOT COMPUTER TECH'S & are finding the various solutions

> from the many responses to be somewhat 'mind boggling' to say the

> least!

 

While we can appreciate your frustration and non-technical background - this

is not the place to expect a response to your complaint. Most here are

volunteers - most do not work for Microsoft in any form. We use the

products and decided (on our own) to try and help others who might be having

trouble using the same products.

 

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Contact the actual source of the problem and complain there - perhaps they

have an easier solution by now (combining efforts here, internally, etc.)

Come back and let us know what happens!

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

Guest chappy60
Posted

I in no way intended to suggest I required a solution from any of the

microsoft customers who do postings the same as I do......my comments were in

reference to the various suggestions from microsoft employees such as

yourself. It was hopeful, due to the many requests for assistance, that these

rather serious issues might possibly be referred to someone authorized to

deal with them. F.Y.I. .....I started a "free Windows Update support

incident request" last Thursday, July 12th!!!!!.......I am aware this IS NOT

a support site & that any suggestions from

m s employees are simply that......like everyone else, I am looking for a

solution a.s.a.p. Thanks for your time and all of the volunteers.

 

"Shenan Stanley" wrote:

> chappy60 wrote:

> > I have read at least a dozen of microsoft customers nightmares re:

> > the above.......I believe "Putnik" said it the best, "couldn't

> > microsoft issue an automatic update to wipe out the lot and start

> > again"! Apparently, there is no simple solution for the majority of

> > us who are NOT COMPUTER TECH'S & are finding the various solutions

> > from the many responses to be somewhat 'mind boggling' to say the

> > least!

>

> While we can appreciate your frustration and non-technical background - this

> is not the place to expect a response to your complaint. Most here are

> volunteers - most do not work for Microsoft in any form. We use the

> products and decided (on our own) to try and help others who might be having

> trouble using the same products.

>

> Start a free Windows Update support incident request:

> https://support.microsoft.com/oas/default.aspx?gprid=6527

>

> Contact the actual source of the problem and complain there - perhaps they

> have an easier solution by now (combining efforts here, internally, etc.)

> Come back and let us know what happens!

>

> --

> Shenan Stanley

> MS-MVP

> --

> How To Ask Questions The Smart Way

> http://www.catb.org/~esr/faqs/smart-questions.html

>

>

>

Guest Shenan Stanley
Posted

chappy60 wrote:

> I in no way intended to suggest I required a solution from any of

> the microsoft customers who do postings the same as I do......my

> comments were in reference to the various suggestions from

> microsoft employees such as yourself.

>

> It was hopeful, due to the many requests for assistance,

> that these rather serious issues might possibly be referred to

> someone authorized to deal with them.

>

> F.Y.I. .....I started a "free Windows Update support incident

> request" last Thursday, July 12th!!!!!.......I am aware this IS NOT

> a support site & that any suggestions from

> m s employees are simply that......like everyone else, I am looking

> for a solution a.s.a.p. Thanks for your time and all of the

> volunteers.

 

I do not/have not ever worked for Microsoft.

That was the point of my response to you.

 

As just about everyone else you see respond here - I am a volunteer.

I use Microsoft products and chose to help people in these newsgroups of my

own free will.

 

I'm glad you opened a ticket. My suggestion to you is that you tell

everyone you know with the problem to do the same. Squeaky wheel gets the

oil. CC other people if you desire when opening the ticket. Complain to

your local newspaper. Etc.

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

Guest TaurArian
Posted

Uninstall Cleanup Tool for the .NET Framework 1.0 and ..NET Framework 1.1

updates KB928366, KB929729, and KB928367:

http://www.microsoft.com/downloads/details.aspx?FamilyID=7a4efc33-0343-4ee4-b0c4-97bd16967a09&DisplayLang=en

 

From just another volunteer who is not employed by MS.

 

 

 

"chappy60" wrote:

> I in no way intended to suggest I required a solution from any of the

> microsoft customers who do postings the same as I do......my comments were in

> reference to the various suggestions from microsoft employees such as

> yourself. It was hopeful, due to the many requests for assistance, that these

> rather serious issues might possibly be referred to someone authorized to

> deal with them. F.Y.I. .....I started a "free Windows Update support

> incident request" last Thursday, July 12th!!!!!.......I am aware this IS NOT

> a support site & that any suggestions from

> m s employees are simply that......like everyone else, I am looking for a

> solution a.s.a.p. Thanks for your time and all of the volunteers.

>

> "Shenan Stanley" wrote:

>

> > chappy60 wrote:

> > > I have read at least a dozen of microsoft customers nightmares re:

> > > the above.......I believe "Putnik" said it the best, "couldn't

> > > microsoft issue an automatic update to wipe out the lot and start

> > > again"! Apparently, there is no simple solution for the majority of

> > > us who are NOT COMPUTER TECH'S & are finding the various solutions

> > > from the many responses to be somewhat 'mind boggling' to say the

> > > least!

> >

> > While we can appreciate your frustration and non-technical background - this

> > is not the place to expect a response to your complaint. Most here are

> > volunteers - most do not work for Microsoft in any form. We use the

> > products and decided (on our own) to try and help others who might be having

> > trouble using the same products.

> >

> > Start a free Windows Update support incident request:

> > https://support.microsoft.com/oas/default.aspx?gprid=6527

> >

> > Contact the actual source of the problem and complain there - perhaps they

> > have an easier solution by now (combining efforts here, internally, etc.)

> > Come back and let us know what happens!

> >

> > --

> > Shenan Stanley

> > MS-MVP

> > --

> > How To Ask Questions The Smart Way

> > http://www.catb.org/~esr/faqs/smart-questions.html

> >

> >

> >

Guest kappycrunch
Posted

I have contacted Microsoft Windows Update Support and they also suggested to

use the Uninstall Cleanup Tool. I have removed both the .NetFramework 1.1 and

the 2.0 thiunking if I got rid of all of it I might get rid of the update

notice, but no, I still have it on my takebar and when I shut down it's still

there. I don't even know what this .NetFramework is for of if I need it, I

really just want to get rid of the update notice so I can move on. Do I even

need this on my computer? Has anyone tried to reinstall it to get rid of the

update?

 

"TaurArian" wrote:

> Uninstall Cleanup Tool for the .NET Framework 1.0 and ..NET Framework 1.1

> updates KB928366, KB929729, and KB928367:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=7a4efc33-0343-4ee4-b0c4-97bd16967a09&DisplayLang=en

>

> From just another volunteer who is not employed by MS.

>

>

>

> "chappy60" wrote:

>

> > I in no way intended to suggest I required a solution from any of the

> > microsoft customers who do postings the same as I do......my comments were in

> > reference to the various suggestions from microsoft employees such as

> > yourself. It was hopeful, due to the many requests for assistance, that these

> > rather serious issues might possibly be referred to someone authorized to

> > deal with them. F.Y.I. .....I started a "free Windows Update support

> > incident request" last Thursday, July 12th!!!!!.......I am aware this IS NOT

> > a support site & that any suggestions from

> > m s employees are simply that......like everyone else, I am looking for a

> > solution a.s.a.p. Thanks for your time and all of the volunteers.

> >

> > "Shenan Stanley" wrote:

> >

> > > chappy60 wrote:

> > > > I have read at least a dozen of microsoft customers nightmares re:

> > > > the above.......I believe "Putnik" said it the best, "couldn't

> > > > microsoft issue an automatic update to wipe out the lot and start

> > > > again"! Apparently, there is no simple solution for the majority of

> > > > us who are NOT COMPUTER TECH'S & are finding the various solutions

> > > > from the many responses to be somewhat 'mind boggling' to say the

> > > > least!

> > >

> > > While we can appreciate your frustration and non-technical background - this

> > > is not the place to expect a response to your complaint. Most here are

> > > volunteers - most do not work for Microsoft in any form. We use the

> > > products and decided (on our own) to try and help others who might be having

> > > trouble using the same products.

> > >

> > > Start a free Windows Update support incident request:

> > > https://support.microsoft.com/oas/default.aspx?gprid=6527

> > >

> > > Contact the actual source of the problem and complain there - perhaps they

> > > have an easier solution by now (combining efforts here, internally, etc.)

> > > Come back and let us know what happens!

> > >

> > > --

> > > Shenan Stanley

> > > MS-MVP

> > > --

> > > How To Ask Questions The Smart Way

> > > http://www.catb.org/~esr/faqs/smart-questions.html

> > >

> > >

> > >

Guest kappycrunch
Posted

I think I have gotten rid of the update notice. This is what I did per the

advice of Agnes Zheng at Microsoft Windows Update Support. after I Installed

the Microsoft Windows Installer Cleanup utility and deleted all the

..NetFramwork stuff and have been working on this for two days...tonight I

followed the rest of her suggestions and this is it from the begining

 

The issue can be caused by a damaged .NET Framework component. At this time,

let's refer to the following steps to troubleshoot this issue:

 

 

 

Step 1: Download Microsoft Windows Installer CleanUp utility

============================================

1. Visit:

http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe

2. Save the file to your Desktop

3. Please double click the file msicuu2.exe on the Desktop to install this

tool on your computer.

 

 

 

Step 2: Remove .NET Framework 1.1

========================

1. Click Start -> (All) Programs->Windows Installer Clean Up.

2. See if you can find .NET Framework software. If so, remove it.

3. Restart the computer and see if the issue still exists.

 

 

 

For more information, please refer to:

-----------

Title: Description of the Windows Installer CleanUp Utility

Link: http://support.microsoft.com/default.aspx?scid=kben-us290301

 

 

 

However, if any problem is encountered when trying to uninstall .NET

Framework 1.1, we can also refer to the following Knowledge Base article to

uninstall it manually.

http://support.microsoft.com/?id=320112

 

 

 

After that, please restart the computer and perform the following

suggestions to reinstall .NET Framework 1.1 and the updates for it.

 

 

 

Step 3: Install .NET Framework 1.1 Redistributable Package and .NET

Framework 1.1 SP1

=================================================================

1. Please download the Microsoft .NET Framework Version 1.1 Redistributable

Package and the updates from the following link and save them to the C drive

(C:\)

 

 

 

Microsoft .NET Framework Version 1.1 Redistributable Package

http://download.microsoft.com/download/a/a/c/aac39226-8825-44ce-90e3-bf8203e74006/dotnetfx.exe

 

 

 

Microsoft .NET Framework 1.1 Service Pack 1

http://download.microsoft.com/download/8/b/4/8b4addd8-e957-4dea-bdb8-c4e00af5b94b/NDP1.1sp1-KB867460-X86.exe

 

 

 

Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

(KB928366)

http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp1.1sp1-kb928366-x86_20112ef50011e0de2c0e3378139245d81a178b15.exe

 

that seems to have fixed it for me...good luck

 

 

 

"kappycrunch" wrote:

> I have contacted Microsoft Windows Update Support and they also suggested to

> use the Uninstall Cleanup Tool. I have removed both the .NetFramework 1.1 and

> the 2.0 thiunking if I got rid of all of it I might get rid of the update

> notice, but no, I still have it on my takebar and when I shut down it's still

> there. I don't even know what this .NetFramework is for of if I need it, I

> really just want to get rid of the update notice so I can move on. Do I even

> need this on my computer? Has anyone tried to reinstall it to get rid of the

> update?

>

> "TaurArian" wrote:

>

> > Uninstall Cleanup Tool for the .NET Framework 1.0 and ..NET Framework 1.1

> > updates KB928366, KB929729, and KB928367:

> > http://www.microsoft.com/downloads/details.aspx?FamilyID=7a4efc33-0343-4ee4-b0c4-97bd16967a09&DisplayLang=en

> >

> > From just another volunteer who is not employed by MS.

> >

> >

> >

> > "chappy60" wrote:

> >

> > > I in no way intended to suggest I required a solution from any of the

> > > microsoft customers who do postings the same as I do......my comments were in

> > > reference to the various suggestions from microsoft employees such as

> > > yourself. It was hopeful, due to the many requests for assistance, that these

> > > rather serious issues might possibly be referred to someone authorized to

> > > deal with them. F.Y.I. .....I started a "free Windows Update support

> > > incident request" last Thursday, July 12th!!!!!.......I am aware this IS NOT

> > > a support site & that any suggestions from

> > > m s employees are simply that......like everyone else, I am looking for a

> > > solution a.s.a.p. Thanks for your time and all of the volunteers.

> > >

> > > "Shenan Stanley" wrote:

> > >

> > > > chappy60 wrote:

> > > > > I have read at least a dozen of microsoft customers nightmares re:

> > > > > the above.......I believe "Putnik" said it the best, "couldn't

> > > > > microsoft issue an automatic update to wipe out the lot and start

> > > > > again"! Apparently, there is no simple solution for the majority of

> > > > > us who are NOT COMPUTER TECH'S & are finding the various solutions

> > > > > from the many responses to be somewhat 'mind boggling' to say the

> > > > > least!

> > > >

> > > > While we can appreciate your frustration and non-technical background - this

> > > > is not the place to expect a response to your complaint. Most here are

> > > > volunteers - most do not work for Microsoft in any form. We use the

> > > > products and decided (on our own) to try and help others who might be having

> > > > trouble using the same products.

> > > >

> > > > Start a free Windows Update support incident request:

> > > > https://support.microsoft.com/oas/default.aspx?gprid=6527

> > > >

> > > > Contact the actual source of the problem and complain there - perhaps they

> > > > have an easier solution by now (combining efforts here, internally, etc.)

> > > > Come back and let us know what happens!

> > > >

> > > > --

> > > > Shenan Stanley

> > > > MS-MVP

> > > > --

> > > > How To Ask Questions The Smart Way

> > > > http://www.catb.org/~esr/faqs/smart-questions.html

> > > >

> > > >

> > > >

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