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IS MS going to fix update kb935807 yet?


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Guest Steve
Posted

Has MS fixed update for kb935807 recently? I know that everyone (including

myself) have been having problems with this update, but it's been a week

since updates have been released but it seems that no one is having any luck

what so ever.

Guest PA Bear
Posted

What problems? Please see this page http://dts-l.org/goodpost.htm then post

back to this thread with the information we'd need to be able to assist you

properly.

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin DTS-L.org

 

Steve wrote:

> Has MS fixed update for kb935807 recently? I know that everyone

> (including

> myself) have been having problems with this update, but it's been a week

> since updates have been released but it seems that no one is having any

> luck

> what so ever.

Guest MowGreen [MVP]
Posted

Since you didn't specify whether Vista is x86 or x64, please see

http://support.microsoft.com/kb/935807 for a method that will get the

update installed, Steve.

 

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

Steve wrote:

> Has MS fixed update for kb935807 recently? I know that everyone (including

> myself) have been having problems with this update, but it's been a week

> since updates have been released but it seems that no one is having any luck

> what so ever.

Guest Frits den Hollander
Posted

On my PC Update KB935807 caused Error Code 80070002 which in turn blocked the

other updates with Error Code 800F0826. I followed the instructions from

Windows Help with the same result as everybody.

Microsoft Help provided only "e-mail received"and no reply to my question

what to do.

Yesterday (7/18/2007) suddenly the updates ware all but KB935807

automatically installed. The list of installed updates showed the KB's of

July 11.

 

The new problem is that I do not trust Windows Update anymore since the

update check states "your system is .. . up to date" whereas KB 935807 is not

only not installed but also not present in yesterday's installation history !

 

I downloaded KB 935807 and it installed without problems.

 

It seems necessary to compare the numbers of all the Vista updates with the

ones installed since Windows Update can be incorrect. I deleted the update

history in order to prevent error 8007003 but I always make HD images so I

can check if any updates failed to install in the past.

 

"Steve" wrote:

> Has MS fixed update for kb935807 recently? I know that everyone (including

> myself) have been having problems with this update, but it's been a week

> since updates have been released but it seems that no one is having any luck

> what so ever.

Posted

Please read what I have found in http://support.microsoft.com/kb/935807/en-us

 

Known issues

When you apply this security update, you may receive the following error

message:

Security Update for Windows Vista (KB935807)

Installation status: Failed

Error details: Code 80070002

Additionally, you may experience the following symptoms after you install

this security update: • The computer restarts two times.

• This security update is offered to you again when you visit Windows Update.

These symptoms may occur if the LogFiles\Firewall folder is missing or if

the folder is corrupted.

 

To resolve these issues, use one of the following methods, as appropriate

for your situation. Then, try to install this security update, and restart

the computer when you are prompted.

Method 1: Windows Vista x86-based versions

1. Click Start, click All Programs, click Accessories, right-click Command

Prompt, and then click Run As Administrator.

2. At the command prompt, create the \LogFiles\Firewall folder. For example,

at the command prompt, type the following command, and then press ENTER:

md %windir%\system32\logfiles\firewall

3. At the command prompt, type exit, and then press ENTER.

 

Method 2: Windows Vista 64-bit versions

1. Click Start, click All Programs, click Accessories, right-click Command

Prompt, and then click Run As Administrator.

2. At the command prompt, create the \LogFiles\Firewall folder. For example,

at the command prompt, type the following commands, and then press ENTER

after each command:

md %windir%\system32\logfiles\firewall

 

md %windir%\syswow64\logfiles\firewall

3. At the command prompt, type exit, and then press ENTER.

 

APPLIES TO

• Windows Vista Ultimate

• Windows Vista Enterprise

• Windows Vista Business

• Windows Vista Home Premium

• Windows Vista Home Basic

• Windows Vista Starter

• Windows Vista Ultimate 64-bit Edition

• Windows Vista Enterprise 64-bit Edition

• Windows Vista Home Premium 64-bit Edition

• Windows Vista Home Basic 64-bit Edition

 

I hope it solves the problem. I will try this solution now. Good luck!!

 

"Frits den Hollander" wrote:

> On my PC Update KB935807 caused Error Code 80070002 which in turn blocked the

> other updates with Error Code 800F0826. I followed the instructions from

> Windows Help with the same result as everybody.

> Microsoft Help provided only "e-mail received"and no reply to my question

> what to do.

> Yesterday (7/18/2007) suddenly the updates ware all but KB935807

> automatically installed. The list of installed updates showed the KB's of

> July 11.

>

> The new problem is that I do not trust Windows Update anymore since the

> update check states "your system is .. . up to date" whereas KB 935807 is not

> only not installed but also not present in yesterday's installation history !

>

> I downloaded KB 935807 and it installed without problems.

>

> It seems necessary to compare the numbers of all the Vista updates with the

> ones installed since Windows Update can be incorrect. I deleted the update

> history in order to prevent error 8007003 but I always make HD images so I

> can check if any updates failed to install in the past.

>

> "Steve" wrote:

>

> > Has MS fixed update for kb935807 recently? I know that everyone (including

> > myself) have been having problems with this update, but it's been a week

> > since updates have been released but it seems that no one is having any luck

> > what so ever.

Posted

Please read this I have found searching for the solution.

 

http://support.microsoft.com/kb/935807/en-us

 

Good Luck!

 

 

"Frits den Hollander" wrote:

> On my PC Update KB935807 caused Error Code 80070002 which in turn blocked the

> other updates with Error Code 800F0826. I followed the instructions from

> Windows Help with the same result as everybody.

> Microsoft Help provided only "e-mail received"and no reply to my question

> what to do.

> Yesterday (7/18/2007) suddenly the updates ware all but KB935807

> automatically installed. The list of installed updates showed the KB's of

> July 11.

>

> The new problem is that I do not trust Windows Update anymore since the

> update check states "your system is .. . up to date" whereas KB 935807 is not

> only not installed but also not present in yesterday's installation history !

>

> I downloaded KB 935807 and it installed without problems.

>

> It seems necessary to compare the numbers of all the Vista updates with the

> ones installed since Windows Update can be incorrect. I deleted the update

> history in order to prevent error 8007003 but I always make HD images so I

> can check if any updates failed to install in the past.

>

> "Steve" wrote:

>

> > Has MS fixed update for kb935807 recently? I know that everyone (including

> > myself) have been having problems with this update, but it's been a week

> > since updates have been released but it seems that no one is having any luck

> > what so ever.

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