Windows Update error Code 80070057 Windows Vista Ultimate x64

July 22, 2007

Greetings,

On 2 updates (931099 and 933566) I get the Code 80070057 and the status is

failed, all other updates works fine.

Here are the logs:

For update 931099:

2007-07-21 22:47:31:338 984 d18 DnldMgr *************

2007-07-21 22:47:31:338 984 d18 DnldMgr ** START ** DnldMgr: Downloading

updates [CallerId = AutomaticUpdates]

2007-07-21 22:47:31:338 984 d18 DnldMgr *********

2007-07-21 22:47:31:338 984 d18 DnldMgr * Call ID =

{EF6D4617-96E0-4D94-8075-AD23F23A2B36}

2007-07-21 22:47:31:338 984 d18 DnldMgr * Priority = 3, Interactive = 1,

Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId =

{9482F4B4-E343-43B6-B170-9A65BC822C77}

2007-07-21 22:47:31:338 984 d18 DnldMgr * Updates to download = 1

2007-07-21 22:47:31:338 984 d18 Agent * Title = Update for Windows

Vista for x64-based Systems (KB931099)

2007-07-21 22:47:31:338 984 d18 Agent * UpdateId =

{5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101

2007-07-21 22:47:31:338 984 d18 Agent * Bundles 1 updates:

2007-07-21 22:47:31:338 984 d18 Agent *

{A676D0BA-E2C7-4C53-A901-D770874D7E34}.101

2007-07-21 22:47:31:340 984 d18 DnldMgr *********** DnldMgr: New download

job [updateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101] ***********

2007-07-21 22:47:31:376 984 d18 DnldMgr * Queueing update for download

handler request generation.

2007-07-21 22:47:31:376 984 d18 DnldMgr Generating download request for

update {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101

2007-07-21 22:47:31:548 984 d18 Handler Generating request for CBS update

A676D0BA-E2C7-4C53-A901-D770874D7E34 in sandbox

C:\Windows\SoftwareDistribution\Download\5ee18665a9aafff8b9e707a36c9857e3

2007-07-21 22:47:31:549 984 d60 AU # Pending download calls = 1

2007-07-21 22:47:31:549 984 d60 AU <<## SUBMITTED ## AU: Download updates

2007-07-21 22:47:31:549 984 d18 Handler Selected payload type is ptExpress

2007-07-21 22:47:31:552 984 d18 Handler UH: DpxRestoreJob returned 0x80070002

2007-07-21 22:47:31:552 984 d18 Handler Detected download state is

dsHavePackage

2007-07-21 22:47:33:083 984 d18 Handler Request generation for CBS update

complete with hr=0x0 and pfResetSandbox=0

2007-07-21 22:47:33:083 984 d18 DnldMgr *********** DnldMgr: New download

job [updateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101] ***********

2007-07-21 22:47:33:086 984 d18 DnldMgr * All files for update were

already downloaded and are valid.

2007-07-21 22:47:33:103 984 d18 Agent *********

2007-07-21 22:47:33:103 984 d18 Agent ** END ** Agent: Downloading

updates [CallerId = AutomaticUpdates]

2007-07-21 22:47:33:103 984 d18 Agent *************

2007-07-21 22:47:33:103 984 9d8 AU >>## RESUMED ## AU: Download update

[updateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}, succeeded]

2007-07-21 22:47:33:104 984 9d8 AU #########

2007-07-21 22:47:33:104 984 9d8 AU ## END ## AU: Download updates

2007-07-21 22:47:33:104 984 9d8 AU #############

2007-07-21 22:47:33:339 984 d60 AU BeginInteractiveInstall invoked for

Install

2007-07-21 22:47:33:340 984 d60 AU Auto-approving update for install,

updateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101, ForUx=1, IsOwnerUx=1,

HasDeadline=0, IsMinor=0

2007-07-21 22:47:33:340 984 d60 AU Auto-approved 1 update(s) for install

(for Ux), installType=1

2007-07-21 22:47:33:340 984 d60 AU #############

2007-07-21 22:47:33:340 984 d60 AU ## START ## AU: Install updates

2007-07-21 22:47:33:340 984 d60 AU #########

2007-07-21 22:47:33:340 984 d60 AU # Initiating manual install

2007-07-21 22:47:33:340 984 d60 AU # Approved updates = 1

2007-07-21 22:47:33:341 984 d60 AU <<## SUBMITTED ## AU: Install updates /

installing updates [CallId = {1D3C8586-7663-41F8-A222-644624B808E3}]

2007-07-21 22:47:33:341 984 e28 Agent *************

2007-07-21 22:47:33:341 984 e28 Agent ** START ** Agent: Installing

updates [CallerId = AutomaticUpdates]

2007-07-21 22:47:33:341 984 e28 Agent *********

2007-07-21 22:47:33:341 984 e28 Agent * Updates to install = 1

2007-07-21 22:47:33:342 984 e28 Agent * Title = Update for Windows

Vista for x64-based Systems (KB931099)

2007-07-21 22:47:33:342 984 e28 Agent * UpdateId =

{5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101

2007-07-21 22:47:33:342 984 e28 Agent * Bundles 1 updates:

2007-07-21 22:47:33:342 984 e28 Agent *

{A676D0BA-E2C7-4C53-A901-D770874D7E34}.101

2007-07-21 22:47:38:104 984 d18 Report REPORT EVENT:

{59925796-1129-4BEF-896B-02F92ADD5255} 2007-07-21

22:47:33:104-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

Install Installation Ready: The following updates are downloaded and ready

for installation. To install the updates, an administrator should log on to

this computer and Windows will prompt with further instructions: - Update

for Windows Vista for x64-based Systems (KB931099)

2007-07-21 22:49:44:698 984 e28 Handler Attempting to create remote handler

process as Ordinateur\Serge Boulet-Gendron in session 1

2007-07-21 22:49:44:775 984 e28 DnldMgr Preparing update for install,

updateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101.

2007-07-21 22:49:44:782 3020 e3c Misc =========== Logging initialized

(build: 7.0.6000.374, tz: -0400) ===========

2007-07-21 22:49:44:782 3020 e3c Misc = Process:

C:\Windows\system32\wuauclt.exe

2007-07-21 22:49:44:782 3020 e3c Misc = Module:

C:\Windows\system32\wuaueng.dll

2007-07-21 22:49:44:781 3020 e3c Handler :::::::::::::

2007-07-21 22:49:44:782 3020 e3c Handler :: START :: Handler: CBS Install

2007-07-21 22:49:44:782 3020 e3c Handler :::::::::

2007-07-21 22:49:44:784 3020 e3c Handler Starting install of CBS update

A676D0BA-E2C7-4C53-A901-D770874D7E34

2007-07-21 22:49:44:787 3020 e3c Handler CBS package identity:

Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0

2007-07-21 22:49:44:787 3020 e3c Handler Installing express with

source=C:\Windows\SoftwareDistribution\Download\37d0ec8656fb8b08d19507332342fb77,

workingdir=C:\Windows\SoftwareDistribution\Download\37d0ec8656fb8b08d19507332342fb77

2007-07-21 22:49:52:581 3020 e3c Handler Requesting post-reboot reporting

for package Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0.

2007-07-21 22:49:52:581 3020 e3c Handler Completed install of CBS update

with type=1, requiresReboot=1, installerError=0, hr=0x0

2007-07-21 22:49:52:583 3020 e3c Handler :::::::::

2007-07-21 22:49:52:583 3020 e3c Handler :: END :: Handler: CBS Install

2007-07-21 22:49:52:583 3020 e3c Handler :::::::::::::

2007-07-21 22:49:52:649 984 9d8 AU >>## RESUMED ## AU: Installing update

[updateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}, succeeded]

2007-07-21 22:49:52:719 984 e28 Agent *********

2007-07-21 22:49:52:719 984 9d8 AU Install call completed.

2007-07-21 22:49:52:719 984 e28 Agent ** END ** Agent: Installing

updates [CallerId = AutomaticUpdates]

2007-07-21 22:49:52:719 984 9d8 AU # WARNING: Install call completed,

reboot required = Yes, error = 0x00000000

2007-07-21 22:49:52:719 984 e28 Agent *************

2007-07-21 22:49:52:719 984 9d8 AU #########

2007-07-21 22:49:52:719 984 9d8 AU ## END ## AU: Installing updates

[CallId = {1D3C8586-7663-41F8-A222-644624B808E3}]

2007-07-21 22:49:52:719 984 9d8 AU #############

2007-07-21 22:49:52:719 984 9d8 AU Install complete for all calls, reboot

needed

2007-07-21 22:49:54:201 984 9dc AU UpdateDownloadProperties: 0 download(s)

are still in progress.

2007-07-21 22:49:54:204 984 9dc AU Triggering Offline detection

(non-interactive)

2007-07-21 22:49:54:205 984 9dc AU AU setting pending client directive to

'Reboot Pending'

2007-07-21 22:49:54:206 984 9dc AU Changing existing AU client directive

from 'Progress Ux' to 'Reboot Pending', session id = 0x1

2007-07-21 22:49:54:232 984 cb0 AU #############

2007-07-21 22:49:54:232 984 cb0 AU ## START ## AU: Search for updates

2007-07-21 22:49:54:232 984 cb0 AU #########

2007-07-21 22:49:54:232 3576 dfc CltUI AU client got new directive = 'Reboot

Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0

2007-07-21 22:49:54:234 984 cb0 AU <<## SUBMITTED ## AU: Search for updates

[CallId = {2C413CB0-9977-4936-8D8C-A12564283C51}]

2007-07-21 22:49:54:234 984 d18 Agent *************

2007-07-21 22:49:54:235 984 d18 Agent ** START ** Agent: Finding updates

[CallerId = AutomaticUpdates]

2007-07-21 22:49:54:235 984 d18 Agent *********

2007-07-21 22:49:54:235 984 d18 Agent * Online = No Ignore download

priority = No

2007-07-21 22:49:54:235 984 d18 Agent * Criteria = "IsInstalled=0 and

DeploymentAction='Installation' or IsPresent=1 and

DeploymentAction='Uninstallation' or IsInstalled=1 and

DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and

DeploymentAction='Uninstallation' and RebootRequired=1"

2007-07-21 22:49:54:235 984 d18 Agent * ServiceID =

{9482F4B4-E343-43B6-B170-9A65BC822C77}

2007-07-21 22:51:19:642 3068 a6c Misc WARNING: SUS Client is rebooting system.

2007-07-21 22:51:20:044 984 cb0 AU AU received handle event

2007-07-21 22:51:28:017 984 cb0 Shutdwn user declined update at shutdown

2007-07-21 22:51:28:017 984 cb0 AU AU initiates service shutdown

2007-07-21 22:51:28:017 984 cb0 AU ########### AU: Uninitializing

Automatic Updates ###########

2007-07-21 22:51:37:081 984 d18 Handler FATAL: UH: 0x80070057:

EvaluateApplicability failed in CCbs::EvaluateApplicability

2007-07-21 22:51:37:081 984 d18 Agent WARNING: Failed to evaluate Installed

rule, updateId = {A7155624-5EEE-4FF9-8502-0F068D2B9BC1}.100, hr = 80070057

2007-07-21 22:51:44:818 984 d18 Handler FATAL: UH: 0x80070057:

EvaluateApplicability failed in CCbs::EvaluateApplicability

2007-07-21 22:51:44:818 984 d18 Agent WARNING: Failed to evaluate

Installable rule, updateId = {A7155624-5EEE-4FF9-8502-0F068D2B9BC1}.100, hr =

80070057

2007-07-21 22:51:52:821 984 d18 Handler FATAL: UH: 0x80070057:

EvaluateApplicability failed in CCbs::EvaluateApplicability

2007-07-21 22:51:52:852 984 d18 Agent * WARNING: Exit code = 0x8024000B

2007-07-21 22:51:52:852 984 d18 Agent *********

2007-07-21 22:51:52:852 984 d18 Agent ** END ** Agent: Finding updates

[CallerId = AutomaticUpdates]

2007-07-21 22:51:52:852 984 d18 Agent *************

2007-07-21 22:51:52:852 984 d18 Agent WARNING: WU client failed Searching

for update with error 0x8024000b

2007-07-21 22:51:53:086 984 cb0 Report REPORT EVENT:

{9A15CA13-F02E-42F0-917F-B8A5AF25E562} 2007-07-21

22:49:52:811-0400 1 193 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

Install Restart Required: To complete the installation of the following

updates, the computer must be restarted. Until this computer has been

restarted, Windows cannot search for or download new updates: - Update for

Windows Vista for x64-based Systems (KB931099)

2007-07-21 22:51:53:211 984 cb0 Service *********

2007-07-21 22:51:53:211 984 cb0 Service ** END ** Service: Service exit

[Exit code = 0x240001]

2007-07-21 22:51:53:211 984 cb0 Service *************

2007-07-21 22:54:36:723 996 cf8 Misc =========== Logging initialized

(build: 7.0.6000.374, tz: -0400) ===========

2007-07-21 22:54:36:739 996 cf8 Misc = Process:

C:\Windows\system32\svchost.exe

2007-07-21 22:54:36:739 996 cf8 Misc = Module:

c:\windows\system32\wuaueng.dll

2007-07-21 22:54:36:723 996 cf8 Service *************

2007-07-21 22:54:36:739 996 cf8 Service ** START ** Service: Service startup

2007-07-21 22:54:36:739 996 cf8 Service *********

2007-07-21 22:54:36:848 996 cf8 Agent * WU client version 7.0.6000.374

2007-07-21 22:54:36:848 996 cf8 Agent * Base directory:

C:\Windows\SoftwareDistribution

2007-07-21 22:54:36:848 996 cf8 Agent * Access type: No proxy

2007-07-21 22:54:36:879 996 cf8 Agent * Network state: Connected

2007-07-21 22:54:37:675 996 3f4 Agent *********** Agent: Initializing

Windows Update Agent ***********

2007-07-21 22:54:37:675 996 3f4 Agent *********** Agent: Initializing

global settings cache ***********

2007-07-21 22:54:37:675 996 3f4 Agent * WSUS server: <NULL>

2007-07-21 22:54:37:675 996 3f4 Agent * WSUS status server: <NULL>

2007-07-21 22:54:37:675 996 3f4 Agent * Target group: (Unassigned

Computers)

2007-07-21 22:54:37:675 996 3f4 Agent * Windows Update access disabled: No

2007-07-21 22:54:37:721 996 3f4 DnldMgr Download manager restoring 0

downloads

2007-07-21 22:54:37:862 996 3f4 Agent Attempt 0 to obtain post-reboot

results.

2007-07-21 22:54:38:205 996 3f4 Handler Post-reboot status for package

Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0: 0x80070057.

2007-07-21 22:54:38:205 996 3f4 Handler WARNING: Got extended error:

"POQ Operation ExpandTxfLog"

2007-07-21 22:54:39:980 996 cf8 Report *********** Report: Initializing

static reporting data ***********

2007-07-21 22:54:39:980 996 cf8 Report * OS Version = 6.0.6000.0.0.65792

2007-07-21 22:54:39:980 996 cf8 Report * OS Product Type = 0x00000001

2007-07-21 22:54:40:230 996 cf8 Report * Computer Brand = System

manufacturer

2007-07-21 22:54:40:230 996 cf8 Report * Computer Model = System Product

Name

2007-07-21 22:54:40:261 996 cf8 Report * Bios Revision = 0803

2007-07-21 22:54:40:261 996 cf8 Report * Bios Name = BIOS Date: 01/30/07

17:53:13 Ver: 08.00.12

2007-07-21 22:54:40:261 996 cf8 Report * Bios Release Date =

2007-01-30T00:00:00

2007-07-21 22:54:40:261 996 cf8 Report * Locale ID = 1033

2007-07-21 22:54:40:479 996 3f4 AU ########### AU: Initializing Automatic

Updates ###########

2007-07-21 22:54:40:479 996 3f4 AU # Approval type: Pre-download notify

(User preference)

2007-07-21 22:54:40:745 996 3f4 AU Obtained Post reboot hr from

Agent:80070057

2007-07-21 22:54:40:745 996 3f4 AU WARNING: Post-reboot install failure,

error = 0x80070057

2007-07-21 22:54:40:745 996 3f4 AU AU setting pending client directive to

'Forced Reboot'

2007-07-21 22:54:40:854 996 3f4 AU Triggering Offline detection

(non-interactive)

2007-07-21 22:54:40:932 996 3f4 AU AU finished delayed initialization

2007-07-21 22:54:40:932 996 cf8 AU #############

2007-07-21 22:54:40:932 996 cf8 AU ## START ## AU: Search for updates

2007-07-21 22:54:40:932 996 cf8 AU #########

2007-07-21 22:54:40:932 996 cf8 AU <<## SUBMITTED ## AU: Search for updates

[CallId = {C8BBF9E9-E325-4584-B6AC-6EB95A26E708}]

2007-07-21 22:54:41:478 996 d84 Agent *************

2007-07-21 22:54:41:478 996 d84 Agent ** START ** Agent: Finding updates

[CallerId = AutomaticUpdates]

2007-07-21 22:54:41:478 996 d84 Agent *********

2007-07-21 22:54:41:478 996 d84 Agent * Online = No Ignore download

priority = No

2007-07-21 22:54:41:478 996 d84 Agent * Criteria = "IsInstalled=0 and

DeploymentAction='Installation' or IsPresent=1 and

DeploymentAction='Uninstallation' or IsInstalled=1 and

DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and

DeploymentAction='Uninstallation' and RebootRequired=1"

2007-07-21 22:54:41:478 996 d84 Agent * ServiceID =

{9482F4B4-E343-43B6-B170-9A65BC822C77}

and for the update 933566:

2007-07-21 22:57:56:291 996 d74 Agent *************

2007-07-21 22:57:56:291 996 d74 Agent ** START ** Agent: Installing

updates [CallerId = AutomaticUpdates]

2007-07-21 22:57:56:291 996 d74 Agent *********

2007-07-21 22:57:56:291 996 d74 Agent * Updates to install = 1

2007-07-21 22:57:56:291 996 d74 Agent * Title = Cumulative Security

Update for Internet Explorer 7 in Windows Vista x64-based Systems (KB933566)

2007-07-21 22:57:56:291 996 d74 Agent * UpdateId =

{06699D80-5E4F-4B16-A1A5-591CF81524E7}.101

2007-07-21 22:57:56:291 996 d74 Agent * Bundles 1 updates:

2007-07-21 22:57:56:291 996 d74 Agent *

{48AC1BA0-4ACD-47A0-8FF2-7372F022C8AE}.101

2007-07-21 22:58:00:191 996 d84 Report REPORT EVENT:

{2E964714-D1A3-4E27-84F7-82CAD8685AC6} 2007-07-21

22:57:55:184-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

Install Installation Ready: The following updates are downloaded and ready

for installation. To install the updates, an administrator should log on to

this computer and Windows will prompt with further instructions: -

Cumulative Security Update for Internet Explorer 7 in Windows Vista x64-based

Systems (KB933566)

2007-07-21 23:00:07:363 996 d74 Handler Attempting to create remote handler

process as Ordinateur\Serge Boulet-Gendron in session 1

2007-07-21 23:00:07:425 996 d74 DnldMgr Preparing update for install,

updateId = {48AC1BA0-4ACD-47A0-8FF2-7372F022C8AE}.101.

2007-07-21 23:00:07:425 296 f0c Misc =========== Logging initialized

(build: 7.0.6000.374, tz: -0400) ===========

2007-07-21 23:00:07:425 296 f0c Misc = Process:

C:\Windows\system32\wuauclt.exe

2007-07-21 23:00:07:425 296 f0c Misc = Module:

C:\Windows\system32\wuaueng.dll

2007-07-21 23:00:07:425 296 f0c Handler :::::::::::::

2007-07-21 23:00:07:425 296 f0c Handler :: START :: Handler: CBS Install

2007-07-21 23:00:07:425 296 f0c Handler :::::::::

2007-07-21 23:00:07:425 296 f0c Handler Starting install of CBS update

48AC1BA0-4ACD-47A0-8FF2-7372F022C8AE

2007-07-21 23:00:07:456 296 f0c Handler CBS package identity:

Package_for_KB933566~31bf3856ad364e35~amd64~~6.0.1.3

2007-07-21 23:00:07:456 296 f0c Handler Installing express with

source=C:\Windows\SoftwareDistribution\Download\36f29d9eb446bfd030e49b7423a1d679,

workingdir=C:\Windows\SoftwareDistribution\Download\36f29d9eb446bfd030e49b7423a1d679

2007-07-21 23:02:45:359 296 f0c Handler Requesting post-reboot reporting

for package Package_for_KB933566~31bf3856ad364e35~amd64~~6.0.1.3.

2007-07-21 23:02:45:359 296 f0c Handler Completed install of CBS update

with type=1, requiresReboot=1, installerError=0, hr=0x0

2007-07-21 23:02:45:375 296 f0c Handler :::::::::

2007-07-21 23:02:45:375 296 f0c Handler :: END :: Handler: CBS Install

2007-07-21 23:02:45:375 296 f0c Handler :::::::::::::

2007-07-21 23:02:45:391 996 b4 AU >>## RESUMED ## AU: Installing update

[updateId = {06699D80-5E4F-4B16-A1A5-591CF81524E7}, succeeded]

2007-07-21 23:02:45:422 996 d74 Agent *********

2007-07-21 23:02:45:422 996 b4 AU Install call completed.

2007-07-21 23:02:45:422 996 d74 Agent ** END ** Agent: Installing

updates [CallerId = AutomaticUpdates]

2007-07-21 23:02:45:422 996 b4 AU # WARNING: Install call completed,

reboot required = Yes, error = 0x00000000

2007-07-21 23:02:45:422 996 d74 Agent *************

2007-07-21 23:02:45:422 996 b4 AU #########

2007-07-21 23:02:45:422 996 b4 AU ## END ## AU: Installing updates

[CallId = {F063EAF6-B054-461D-BA68-AA3211E6D313}]

2007-07-21 23:02:45:422 996 b4 AU #############

2007-07-21 23:02:45:422 996 b4 AU Install complete for all calls, reboot

needed

2007-07-21 23:02:46:077 996 890 AU UpdateDownloadProperties: 0 download(s)

are still in progress.

2007-07-21 23:02:46:077 996 890 AU Triggering Offline detection

(non-interactive)

2007-07-21 23:02:46:077 996 890 AU AU setting pending client directive to

'Reboot Pending'

2007-07-21 23:02:46:077 996 890 AU Changing existing AU client directive

from 'Progress Ux' to 'Reboot Pending', session id = 0x1

2007-07-21 23:02:46:077 996 cf8 AU #############

2007-07-21 23:02:46:077 996 cf8 AU ## START ## AU: Search for updates

2007-07-21 23:02:46:077 996 cf8 AU #########

2007-07-21 23:02:46:077 996 cf8 AU <<## SUBMITTED ## AU: Search for updates

[CallId = {3676E732-8550-4870-A679-522ED2D5DB7F}]

2007-07-21 23:02:46:077 996 d84 Agent *************

2007-07-21 23:02:46:077 996 d84 Agent ** START ** Agent: Finding updates

[CallerId = AutomaticUpdates]

2007-07-21 23:02:46:077 996 d84 Agent *********

2007-07-21 23:02:46:077 996 d84 Agent * Online = No Ignore download

priority = No

2007-07-21 23:02:46:077 996 d84 Agent * Criteria = "IsInstalled=0 and

DeploymentAction='Installation' or IsPresent=1 and

DeploymentAction='Uninstallation' or IsInstalled=1 and

DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and

DeploymentAction='Uninstallation' and RebootRequired=1"

2007-07-21 23:02:46:077 996 d84 Agent * ServiceID =

{9482F4B4-E343-43B6-B170-9A65BC822C77}

2007-07-21 23:02:46:077 3692 e70 CltUI AU client got new directive = 'Reboot

Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0

2007-07-21 23:04:36:698 996 cf8 AU AU received handle event

2007-07-21 23:04:45:671 996 cf8 Shutdwn user declined update at shutdown

2007-07-21 23:04:45:671 996 cf8 AU AU initiates service shutdown

2007-07-21 23:04:45:671 996 cf8 AU ########### AU: Uninitializing

Automatic Updates ###########

2007-07-21 23:04:59:133 996 d84 Handler FATAL: UH: 0x80070057:

EvaluateApplicability failed in CCbs::EvaluateApplicability

2007-07-21 23:04:59:133 996 d84 Agent WARNING: Failed to evaluate

Installable rule, updateId = {A7155624-5EEE-4FF9-8502-0F068D2B9BC1}.100, hr =

80070057

2007-07-21 23:05:18:321 996 d84 Handler FATAL: UH: 0x80070057:

EvaluateApplicability failed in CCbs::EvaluateApplicability

2007-07-21 23:05:18:337 996 d84 Agent * WARNING: Exit code = 0x8024000B

2007-07-21 23:05:18:337 996 d84 Agent *********

2007-07-21 23:05:18:337 996 d84 Agent ** END ** Agent: Finding updates

[CallerId = AutomaticUpdates]

2007-07-21 23:05:18:337 996 d84 Agent *************

2007-07-21 23:05:18:337 996 d84 Agent WARNING: WU client failed Searching

for update with error 0x8024000b

2007-07-21 23:05:18:649 996 cf8 Report REPORT EVENT:

{0CBBBDBF-999F-4A2D-8C51-801119030E90} 2007-07-21

23:02:45:422-0400 1 193 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

Install Restart Required: To complete the installation of the following

updates, the computer must be restarted. Until this computer has been

restarted, Windows cannot search for or download new updates: - Cumulative

Security Update for Internet Explorer 7 in Windows Vista x64-based Systems

(KB933566)

2007-07-21 23:05:18:758 996 cf8 Service *********

2007-07-21 23:05:18:758 996 cf8 Service ** END ** Service: Service exit

[Exit code = 0x240001]

2007-07-21 23:05:18:758 996 cf8 Service *************

2007-07-21 23:09:09:563 960 960 Misc =========== Logging initialized

(build: 7.0.6000.374, tz: -0400) ===========

2007-07-21 23:09:09:594 960 960 Misc = Process:

C:\Windows\system32\svchost.exe

2007-07-21 23:09:09:672 960 960 Misc = Module:

c:\windows\system32\wuaueng.dll

2007-07-21 23:09:09:563 960 960 Service *************

2007-07-21 23:09:09:750 960 960 Service ** START ** Service: Service startup

2007-07-21 23:09:09:844 960 960 Service *********

2007-07-21 23:09:10:109 960 960 Agent * WU client version 7.0.6000.374

2007-07-21 23:09:10:125 960 960 Agent * Base directory:

C:\Windows\SoftwareDistribution

2007-07-21 23:09:10:203 960 960 Agent * Access type: No proxy

2007-07-21 23:09:10:281 960 960 Agent * Network state: Connected

All the help is welcome.

Thanks.

July 22, 2007

Greetings...very new to this type of question/answer. i have a stop

error/fatal error problem. I see the same codes that are shown in the

column, but I do not know enough to read them. Nor do I know what to do with

them!!!

"Son Gokuu" wrote:

> Greetings,

>

> On 2 updates (931099 and 933566) I get the Code 80070057 and the status is

> failed, all other updates works fine.

>

> Here are the logs:

>

> For update 931099:

>

> 2007-07-21 22:47:31:338 984 d18 DnldMgr *************

> 2007-07-21 22:47:31:338 984 d18 DnldMgr ** START ** DnldMgr: Downloading

> updates [CallerId = AutomaticUpdates]

> 2007-07-21 22:47:31:338 984 d18 DnldMgr *********

> 2007-07-21 22:47:31:338 984 d18 DnldMgr * Call ID =

> {EF6D4617-96E0-4D94-8075-AD23F23A2B36}

> 2007-07-21 22:47:31:338 984 d18 DnldMgr * Priority = 3, Interactive = 1,

> Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId =

> {9482F4B4-E343-43B6-B170-9A65BC822C77}

> 2007-07-21 22:47:31:338 984 d18 DnldMgr * Updates to download = 1

> 2007-07-21 22:47:31:338 984 d18 Agent * Title = Update for Windows

> Vista for x64-based Systems (KB931099)

> 2007-07-21 22:47:31:338 984 d18 Agent * UpdateId =

> {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101

> 2007-07-21 22:47:31:338 984 d18 Agent * Bundles 1 updates:

> 2007-07-21 22:47:31:338 984 d18 Agent *

> {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101

> 2007-07-21 22:47:31:340 984 d18 DnldMgr *********** DnldMgr: New download

> job [updateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101] ***********

> 2007-07-21 22:47:31:376 984 d18 DnldMgr * Queueing update for download

> handler request generation.

> 2007-07-21 22:47:31:376 984 d18 DnldMgr Generating download request for

> update {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101

> 2007-07-21 22:47:31:548 984 d18 Handler Generating request for CBS update

> A676D0BA-E2C7-4C53-A901-D770874D7E34 in sandbox

> C:\Windows\SoftwareDistribution\Download\5ee18665a9aafff8b9e707a36c9857e3

> 2007-07-21 22:47:31:549 984 d60 AU # Pending download calls = 1

> 2007-07-21 22:47:31:549 984 d60 AU <<## SUBMITTED ## AU: Download updates

> 2007-07-21 22:47:31:549 984 d18 Handler Selected payload type is ptExpress

> 2007-07-21 22:47:31:552 984 d18 Handler UH: DpxRestoreJob returned 0x80070002

> 2007-07-21 22:47:31:552 984 d18 Handler Detected download state is

> dsHavePackage

> 2007-07-21 22:47:33:083 984 d18 Handler Request generation for CBS update

> complete with hr=0x0 and pfResetSandbox=0

> 2007-07-21 22:47:33:083 984 d18 DnldMgr *********** DnldMgr: New download

> job [updateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101] ***********

> 2007-07-21 22:47:33:086 984 d18 DnldMgr * All files for update were

> already downloaded and are valid.

> 2007-07-21 22:47:33:103 984 d18 Agent *********

> 2007-07-21 22:47:33:103 984 d18 Agent ** END ** Agent: Downloading

> updates [CallerId = AutomaticUpdates]

> 2007-07-21 22:47:33:103 984 d18 Agent *************

> 2007-07-21 22:47:33:103 984 9d8 AU >>## RESUMED ## AU: Download update

> [updateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}, succeeded]

> 2007-07-21 22:47:33:104 984 9d8 AU #########

> 2007-07-21 22:47:33:104 984 9d8 AU ## END ## AU: Download updates

> 2007-07-21 22:47:33:104 984 9d8 AU #############

> 2007-07-21 22:47:33:339 984 d60 AU BeginInteractiveInstall invoked for

> Install

> 2007-07-21 22:47:33:340 984 d60 AU Auto-approving update for install,

> updateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101, ForUx=1, IsOwnerUx=1,

> HasDeadline=0, IsMinor=0

> 2007-07-21 22:47:33:340 984 d60 AU Auto-approved 1 update(s) for install

> (for Ux), installType=1

> 2007-07-21 22:47:33:340 984 d60 AU #############

> 2007-07-21 22:47:33:340 984 d60 AU ## START ## AU: Install updates

> 2007-07-21 22:47:33:340 984 d60 AU #########

> 2007-07-21 22:47:33:340 984 d60 AU # Initiating manual install

> 2007-07-21 22:47:33:340 984 d60 AU # Approved updates = 1

> 2007-07-21 22:47:33:341 984 d60 AU <<## SUBMITTED ## AU: Install updates /

> installing updates [CallId = {1D3C8586-7663-41F8-A222-644624B808E3}]

> 2007-07-21 22:47:33:341 984 e28 Agent *************

> 2007-07-21 22:47:33:341 984 e28 Agent ** START ** Agent: Installing

> updates [CallerId = AutomaticUpdates]

> 2007-07-21 22:47:33:341 984 e28 Agent *********

> 2007-07-21 22:47:33:341 984 e28 Agent * Updates to install = 1

> 2007-07-21 22:47:33:342 984 e28 Agent * Title = Update for Windows

> Vista for x64-based Systems (KB931099)

> 2007-07-21 22:47:33:342 984 e28 Agent * UpdateId =

> {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}.101

> 2007-07-21 22:47:33:342 984 e28 Agent * Bundles 1 updates:

> 2007-07-21 22:47:33:342 984 e28 Agent *

> {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101

> 2007-07-21 22:47:38:104 984 d18 Report REPORT EVENT:

> {59925796-1129-4BEF-896B-02F92ADD5255} 2007-07-21

> 22:47:33:104-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

> Install Installation Ready: The following updates are downloaded and ready

> for installation. To install the updates, an administrator should log on to

> this computer and Windows will prompt with further instructions: - Update

> for Windows Vista for x64-based Systems (KB931099)

> 2007-07-21 22:49:44:698 984 e28 Handler Attempting to create remote handler

> process as Ordinateur\Serge Boulet-Gendron in session 1

> 2007-07-21 22:49:44:775 984 e28 DnldMgr Preparing update for install,

> updateId = {A676D0BA-E2C7-4C53-A901-D770874D7E34}.101.

> 2007-07-21 22:49:44:782 3020 e3c Misc =========== Logging initialized

> (build: 7.0.6000.374, tz: -0400) ===========

> 2007-07-21 22:49:44:782 3020 e3c Misc = Process:

> C:\Windows\system32\wuauclt.exe

> 2007-07-21 22:49:44:782 3020 e3c Misc = Module:

> C:\Windows\system32\wuaueng.dll

> 2007-07-21 22:49:44:781 3020 e3c Handler :::::::::::::

> 2007-07-21 22:49:44:782 3020 e3c Handler :: START :: Handler: CBS Install

> 2007-07-21 22:49:44:782 3020 e3c Handler :::::::::

> 2007-07-21 22:49:44:784 3020 e3c Handler Starting install of CBS update

> A676D0BA-E2C7-4C53-A901-D770874D7E34

> 2007-07-21 22:49:44:787 3020 e3c Handler CBS package identity:

> Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0

> 2007-07-21 22:49:44:787 3020 e3c Handler Installing express with

> source=C:\Windows\SoftwareDistribution\Download\37d0ec8656fb8b08d19507332342fb77,

> workingdir=C:\Windows\SoftwareDistribution\Download\37d0ec8656fb8b08d19507332342fb77

> 2007-07-21 22:49:52:581 3020 e3c Handler Requesting post-reboot reporting

> for package Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0.

> 2007-07-21 22:49:52:581 3020 e3c Handler Completed install of CBS update

> with type=1, requiresReboot=1, installerError=0, hr=0x0

> 2007-07-21 22:49:52:583 3020 e3c Handler :::::::::

> 2007-07-21 22:49:52:583 3020 e3c Handler :: END :: Handler: CBS Install

> 2007-07-21 22:49:52:583 3020 e3c Handler :::::::::::::

> 2007-07-21 22:49:52:649 984 9d8 AU >>## RESUMED ## AU: Installing update

> [updateId = {5BC7BB25-5BB7-4D06-9382-3F1E427DE534}, succeeded]

> 2007-07-21 22:49:52:719 984 e28 Agent *********

> 2007-07-21 22:49:52:719 984 9d8 AU Install call completed.

> 2007-07-21 22:49:52:719 984 e28 Agent ** END ** Agent: Installing

> updates [CallerId = AutomaticUpdates]

> 2007-07-21 22:49:52:719 984 9d8 AU # WARNING: Install call completed,

> reboot required = Yes, error = 0x00000000

> 2007-07-21 22:49:52:719 984 e28 Agent *************

> 2007-07-21 22:49:52:719 984 9d8 AU #########

> 2007-07-21 22:49:52:719 984 9d8 AU ## END ## AU: Installing updates

> [CallId = {1D3C8586-7663-41F8-A222-644624B808E3}]

> 2007-07-21 22:49:52:719 984 9d8 AU #############

> 2007-07-21 22:49:52:719 984 9d8 AU Install complete for all calls, reboot

> needed

> 2007-07-21 22:49:54:201 984 9dc AU UpdateDownloadProperties: 0 download(s)

> are still in progress.

> 2007-07-21 22:49:54:204 984 9dc AU Triggering Offline detection

> (non-interactive)

> 2007-07-21 22:49:54:205 984 9dc AU AU setting pending client directive to

> 'Reboot Pending'

> 2007-07-21 22:49:54:206 984 9dc AU Changing existing AU client directive

> from 'Progress Ux' to 'Reboot Pending', session id = 0x1

> 2007-07-21 22:49:54:232 984 cb0 AU #############

> 2007-07-21 22:49:54:232 984 cb0 AU ## START ## AU: Search for updates

> 2007-07-21 22:49:54:232 984 cb0 AU #########

> 2007-07-21 22:49:54:232 3576 dfc CltUI AU client got new directive = 'Reboot

> Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0

> 2007-07-21 22:49:54:234 984 cb0 AU <<## SUBMITTED ## AU: Search for updates

> [CallId = {2C413CB0-9977-4936-8D8C-A12564283C51}]

> 2007-07-21 22:49:54:234 984 d18 Agent *************

> 2007-07-21 22:49:54:235 984 d18 Agent ** START ** Agent: Finding updates

> [CallerId = AutomaticUpdates]

> 2007-07-21 22:49:54:235 984 d18 Agent *********

> 2007-07-21 22:49:54:235 984 d18 Agent * Online = No Ignore download

> priority = No

> 2007-07-21 22:49:54:235 984 d18 Agent * Criteria = "IsInstalled=0 and

> DeploymentAction='Installation' or IsPresent=1 and

> DeploymentAction='Uninstallation' or IsInstalled=1 and

> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and

> DeploymentAction='Uninstallation' and RebootRequired=1"

> 2007-07-21 22:49:54:235 984 d18 Agent * ServiceID =

> {9482F4B4-E343-43B6-B170-9A65BC822C77}

> 2007-07-21 22:51:19:642 3068 a6c Misc WARNING: SUS Client is rebooting system.

> 2007-07-21 22:51:20:044 984 cb0 AU AU received handle event

> 2007-07-21 22:51:28:017 984 cb0 Shutdwn user declined update at shutdown

> 2007-07-21 22:51:28:017 984 cb0 AU AU initiates service shutdown

> 2007-07-21 22:51:28:017 984 cb0 AU ########### AU: Uninitializing

> Automatic Updates ###########

> 2007-07-21 22:51:37:081 984 d18 Handler FATAL: UH: 0x80070057:

> EvaluateApplicability failed in CCbs::EvaluateApplicability

> 2007-07-21 22:51:37:081 984 d18 Agent WARNING: Failed to evaluate Installed

> rule, updateId = {A7155624-5EEE-4FF9-8502-0F068D2B9BC1}.100, hr = 80070057

> 2007-07-21 22:51:44:818 984 d18 Handler FATAL: UH: 0x80070057:

> EvaluateApplicability failed in CCbs::EvaluateApplicability

> 2007-07-21 22:51:44:818 984 d18 Agent WARNING: Failed to evaluate

> Installable rule, updateId = {A7155624-5EEE-4FF9-8502-0F068D2B9BC1}.100, hr =

> 80070057

> 2007-07-21 22:51:52:821 984 d18 Handler FATAL: UH: 0x80070057:

> EvaluateApplicability failed in CCbs::EvaluateApplicability

> 2007-07-21 22:51:52:852 984 d18 Agent * WARNING: Exit code = 0x8024000B

> 2007-07-21 22:51:52:852 984 d18 Agent *********

> 2007-07-21 22:51:52:852 984 d18 Agent ** END ** Agent: Finding updates

> [CallerId = AutomaticUpdates]

> 2007-07-21 22:51:52:852 984 d18 Agent *************

> 2007-07-21 22:51:52:852 984 d18 Agent WARNING: WU client failed Searching

> for update with error 0x8024000b

> 2007-07-21 22:51:53:086 984 cb0 Report REPORT EVENT:

> {9A15CA13-F02E-42F0-917F-B8A5AF25E562} 2007-07-21

> 22:49:52:811-0400 1 193 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

> Install Restart Required: To complete the installation of the following

> updates, the computer must be restarted. Until this computer has been

> restarted, Windows cannot search for or download new updates: - Update for

> Windows Vista for x64-based Systems (KB931099)

> 2007-07-21 22:51:53:211 984 cb0 Service *********

> 2007-07-21 22:51:53:211 984 cb0 Service ** END ** Service: Service exit

> [Exit code = 0x240001]

> 2007-07-21 22:51:53:211 984 cb0 Service *************

> 2007-07-21 22:54:36:723 996 cf8 Misc =========== Logging initialized

> (build: 7.0.6000.374, tz: -0400) ===========

> 2007-07-21 22:54:36:739 996 cf8 Misc = Process:

> C:\Windows\system32\svchost.exe

> 2007-07-21 22:54:36:739 996 cf8 Misc = Module:

> c:\windows\system32\wuaueng.dll

> 2007-07-21 22:54:36:723 996 cf8 Service *************

> 2007-07-21 22:54:36:739 996 cf8 Service ** START ** Service: Service startup

> 2007-07-21 22:54:36:739 996 cf8 Service *********

> 2007-07-21 22:54:36:848 996 cf8 Agent * WU client version 7.0.6000.374

> 2007-07-21 22:54:36:848 996 cf8 Agent * Base directory:

> C:\Windows\SoftwareDistribution

> 2007-07-21 22:54:36:848 996 cf8 Agent * Access type: No proxy

> 2007-07-21 22:54:36:879 996 cf8 Agent * Network state: Connected

> 2007-07-21 22:54:37:675 996 3f4 Agent *********** Agent: Initializing

> Windows Update Agent ***********

> 2007-07-21 22:54:37:675 996 3f4 Agent *********** Agent: Initializing

> global settings cache ***********

> 2007-07-21 22:54:37:675 996 3f4 Agent * WSUS server: <NULL>

> 2007-07-21 22:54:37:675 996 3f4 Agent * WSUS status server: <NULL>

> 2007-07-21 22:54:37:675 996 3f4 Agent * Target group: (Unassigned

> Computers)

> 2007-07-21 22:54:37:675 996 3f4 Agent * Windows Update access disabled: No

> 2007-07-21 22:54:37:721 996 3f4 DnldMgr Download manager restoring 0

> downloads

> 2007-07-21 22:54:37:862 996 3f4 Agent Attempt 0 to obtain post-reboot

> results.

> 2007-07-21 22:54:38:205 996 3f4 Handler Post-reboot status for package

> Package_1_for_KB931099~31bf3856ad364e35~amd64~~6.0.1.0: 0x80070057.

> 2007-07-21 22:54:38:205 996 3f4 Handler WARNING: Got extended error:

> "POQ Operation ExpandTxfLog"

> 2007-07-21 22:54:39:980 996 cf8 Report *********** Report: Initializing

> static reporting data ***********

> 2007-07-21 22:54:39:980 996 cf8 Report * OS Version = 6.0.6000.0.0.65792

> 2007-07-21 22:54:39:980 996 cf8 Report * OS Product Type = 0x00000001

> 2007-07-21 22:54:40:230 996 cf8 Report * Computer Brand = System

> manufacturer

> 2007-07-21 22:54:40:230 996 cf8 Report * Computer Model = System Product

> Name

> 2007-07-21 22:54:40:261 996 cf8 Report * Bios Revision = 0803

> 2007-07-21 22:54:40:261 996 cf8 Report * Bios Name = BIOS Date: 01/30/07

> 17:53:13 Ver: 08.00.12

> 2007-07-21 22:54:40:261 996 cf8 Report * Bios Release Date =

> 2007-01-30T00:00:00

> 2007-07-21 22:54:40:261 996 cf8 Report * Locale ID = 1033

> 2007-07-21 22:54:40:479 996 3f4 AU ########### AU: Initializing Automatic

> Updates ###########

> 2007-07-21 22:54:40:479 996 3f4 AU # Approval type: Pre-download notify

> (User preference)

> 2007-07-21 22:54:40:745 996 3f4 AU Obtained Post reboot hr from

> Agent:80070057

> 2007-07-21 22:54:40:745 996 3f4 AU WARNING: Post-reboot install failure,

> error = 0x80070057

> 2007-07-21 22:54:40:745 996 3f4 AU AU setting pending client directive to

> 'Forced Reboot'

> 2007-07-21 22:54:40:854 996 3f4 AU Triggering Offline detection

> (non-interactive)

> 2007-07-21 22:54:40:932 996 3f4 AU AU finished delayed initialization

> 2007-07-21 22:54:40:932 996 cf8 AU #############

> 2007-07-21 22:54:40:932 996 cf8 AU ## START ## AU: Search for updates

> 2007-07-21 22:54:40:932 996 cf8 AU #########

> 2007-07-21 22:54:40:932 996 cf8 AU <<## SUBMITTED ## AU: Search for updates

> [CallId = {C8BBF9E9-E325-4584-B6AC-6EB95A26E708}]

> 2007-07-21 22:54:41:478 996 d84 Agent *************

> 2007-07-21 22:54:41:478 996 d84 Agent ** START ** Agent: Finding updates

> [CallerId = AutomaticUpdates]

> 2007-07-21 22:54:41:478 996 d84 Agent *********

> 2007-07-21 22:54:41:478 996 d84 Agent * Online = No Ignore download

> priority = No

> 2007-07-21 22:54:41:478 996 d84 Agent * Criteria = "IsInstalled=0 and

> DeploymentAction='Installation' or IsPresent=1 and

> DeploymentAction='Uninstallation' or IsInstalled=1 and

> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and

> DeploymentAction='Uninstallation' and RebootRequired=1"

> 2007-07-21 22:54:41:478 996 d84 Agent * ServiceID =

> {9482F4B4-E343-43B6-B170-9A65BC822C77}

>

> and for the update 933566:

>

> 2007-07-21 22:57:56:291 996 d74 Agent *************

> 2007-07-21 22:57:56:291 996 d74 Agent ** START ** Agent: Installing

> updates [CallerId = AutomaticUpdates]

> 2007-07-21 22:57:56:291 996 d74 Agent *********

> 2007-07-21 22:57:56:291 996 d74 Agent * Updates to install = 1

> 2007-07-21 22:57:56:291 996 d74 Agent * Title = Cumulative Security

> Update for Internet Explorer 7 in Windows Vista x64-based Systems (KB933566)

> 2007-07-21 22:57:56:291 996 d74 Agent * UpdateId =

> {06699D80-5E4F-4B16-A1A5-591CF81524E7}.101

> 2007-07-21 22:57:56:291 996 d74 Agent * Bundles 1 updates:

> 2007-07-21 22:57:56:291 996 d74 Agent *

> {48AC1BA0-4ACD-47A0-8FF2-7372F022C8AE}.101

> 2007-07-21 22:58:00:191 996 d84 Report REPORT EVENT:

> {2E964714-D1A3-4E27-84F7-82CAD8685AC6} 2007-07-21

> 22:57:55:184-0400 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content

> Install Installation Ready: The following updates are downloaded and ready

> for installation. To install the updates, an administrator should log on to

> this computer and Windows will prompt with further instructions: -

> Cumulative Security Update for Internet Explorer 7 in Windows Vista x64-based

> Systems (KB933566)

> 2007-07-21 23:00:07:363 996 d74 Handler Attempting to create remote handler

> process as Ordinateur\Serge Boulet-Gendron in session 1

> 2007-07-21 23:00:07:425 996 d74 DnldMgr Preparing update for install,

> updateId = {48AC1BA0-4ACD-47A0-8FF2-7372F022C8AE}.101.

> 2007-07-21 23:00:07:425 296 f0c Misc =========== Logging initialized

> (build: 7.0.6000.374, tz: -0400) ===========

> 2007-07-21 23:00:07:425 296 f0c Misc = Process:

July 22, 2007

"Son Gokuu" <Son Gokuu@discussions.microsoft.com> wrote in message

news:6BD0E5AF-7BBA-4D80-AAA2-20DEEE827616@microsoft.com...

> Greetings,

>

> On 2 updates (931099 and 933566) I get the Code 80070057 and the status is

> failed, all other updates works fine.

>

> Here are the logs:

>

> For update 931099:

....

> 2007-07-21 22:51:28:017 984 cb0 Shutdwn user declined update at shutdown

> 2007-07-21 22:51:28:017 984 cb0 AU AU initiates service shutdown

> 2007-07-21 22:51:28:017 984 cb0 AU ########### AU: Uninitializing

> Automatic Updates ###########

> 2007-07-21 22:51:37:081 984 d18 Handler FATAL: UH: 0x80070057:

> EvaluateApplicability failed in CCbs::EvaluateApplicability

What happens if you allow the reboot?

....

> and for the update 933566:

....

> 2007-07-21 23:04:45:671 996 cf8 Shutdwn user declined update at shutdown

> 2007-07-21 23:04:45:671 996 cf8 AU AU initiates service shutdown

> 2007-07-21 23:04:45:671 996 cf8 AU ########### AU: Uninitializing

> Automatic Updates ###########

> 2007-07-21 23:04:59:133 996 d84 Handler FATAL: UH: 0x80070057:

> EvaluateApplicability failed in CCbs::EvaluateApplicability

Ditto?

> All the help is welcome.

>

> Thanks.

Good luck

Robert Aldwinckle

---

July 22, 2007

Greetings,

Could you tell me exactly how I could do that?

Because I do the update and I click on the update button as soon as it is

displayed...

Is there is any other way?

Thanks.

July 22, 2007

I had this error some time ago and logged a support call with Microsoft. They

provided an effective solution right away.

Johannes van Vuren,

Cambridge UK.

"Son Gokuu" <Son Gokuu@discussions.microsoft.com> wrote in message

news:6BD0E5AF-7BBA-4D80-AAA2-20DEEE827616@microsoft.com...

> Greetings,

>

> On 2 updates (931099 and 933566) I get the Code 80070057 and the status is

> failed, all other updates works fine.

>

> Here are the logs:

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Windows Update error Code 80070057 Windows Vista Ultimate x64

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