Guest Chris Posted July 22, 2007 Posted July 22, 2007 when i try to click on the key, it tells me I t can't delete it. "Carey Frisch [MVP]" wrote: > CD-ROM Access Is Missing and Messages Cite Error Code 31, ÂCode 32, > Code 19, Code 39, or Code 41 After You Remove Easy CD Creator in WiÂndows XP > http://support.microsoft.com/default.aspx?scid=kben-us314060 > > To resolve your issue, follow these steps: > > 1. Start Registry Editor (Regedt32.exe). > [start > Run and type: REGEDIT , and hit enter] > > 2. Locate the UpperFilters value under the following key in the registry: > > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} > > 3. On the Edit menu, click Delete, and then click OK. > > 4. Locate the LowerFilters value under the same key in the registry: > > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} > > 5. On the Edit menu, click Delete, and then click OK. > > 6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value, > if you notice lost functionality in a particular program, such as CD recording software, you may need > to reinstall that software. If the problem recurs, consult with the software vendor for assistance. > > 7. Restart your computer. > > -- > Carey Frisch > Microsoft MVP > Windows - Shell/User > Microsoft Community Newsgroups > http://news://msnews.microsoft.com/ > > ------------------------------------------------------------------------------------------- > > "sharpy" wrote: > > | i cant put any cd's into my cd drive as it is not recognising any of them? i > | tried uninstalling and reinstalling but it keeps saying that there is a file > | or component missing and code39! please help > >
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