Guest Bill B Posted July 22, 2007 Posted July 22, 2007 When installing a downloaded program I got the message that the Windows Installer could not be accessed. I have tried several suggestions but none worked. I have a program I paid for that I cannot use. Please help. It also said the same thing later when a Vista update tried to download. I need help badly.
Guest Jakob Bohm Posted July 22, 2007 Posted July 22, 2007 Bill B wrote: > When installing a downloaded program I got the message that the Windows > Installer could not be accessed. I have tried several suggestions but none > worked. I have a program I paid for that I cannot use. Please help. It also > said the same thing later when a Vista update tried to download. I need help > badly. This is a common bug (at least it hits me every time!). This usually means that the "Windows Installer" service has not been started and the Windows Installer code (in MSI.DLL) is too lazy to start it itself. To fix this, I open a command prompt and type NET START MsiServer If I feel like using a GUI, I right click on "My Computer", choose Manage, navigate to "Services and Applications" and below that to "Services". I then scroll down to the line that says "Windows Installer", right click on that line and choose "Start". But usually it is easier to just type in that one line in a command prompt P.S. This is not really related to "Windows Update", except that I also have to do this whenever I use Windows Update / Microsoft Update, because some updates need it. -- Jakob Bøhm, M.Sc.Eng. * jb@danware.dk * direct tel:+45-45-90-25-33 Danware Data A/S * Bregnerodvej 127 * DK-3460 Birkerod * DENMARK http://www.netop.com * tel:+45-45-90-25-25 * fax:+45-45-90-25-26 Information in this mail is hasty, not binding and may not be right. Information in this posting may not be the official position of Danware Data A/S, only the personal opinions of the author.
Guest Bill B Posted July 22, 2007 Posted July 22, 2007 When I tried this Jakob I got - System error 5 has occurred. Thanks for trying Bill B "Jakob Bohm" wrote: > Bill B wrote: > > When installing a downloaded program I got the message that the Windows > > Installer could not be accessed. I have tried several suggestions but none > > worked. I have a program I paid for that I cannot use. Please help. It also > > said the same thing later when a Vista update tried to download. I need help > > badly. > > This is a common bug (at least it hits me every time!). This usually > means that the "Windows Installer" service has not been started and the > Windows Installer code (in MSI.DLL) is too lazy to start it itself. > > To fix this, I open a command prompt and type > > NET START MsiServer > > If I feel like using a GUI, I right click on "My Computer", choose > Manage, navigate to "Services and Applications" and below that to > "Services". I then scroll down to the line that says "Windows > Installer", right click on that line and choose "Start". But usually it > is easier to just type in that one line in a command prompt > > P.S. This is not really related to "Windows Update", except that I also > have to do this whenever I use Windows Update / Microsoft Update, > because some updates need it. > > -- > Jakob Bøhm, M.Sc.Eng. * jb@danware.dk * direct tel:+45-45-90-25-33 > Danware Data A/S * Bregnerodvej 127 * DK-3460 Birkerod * DENMARK > http://www.netop.com * tel:+45-45-90-25-25 * fax:+45-45-90-25-26 > Information in this mail is hasty, not binding and may not be right. > Information in this posting may not be the official position of Danware > Data A/S, only the personal opinions of the author. > >
Guest Jakob Bohm Posted July 23, 2007 Posted July 23, 2007 Bill B wrote: > When I tried this Jakob I got - System error 5 has occurred. > Thanks for trying > Bill B > 5 = Access Denied You must do this as administrator. On the start menu, right click on the "Command prompt" icon and choose "Run as administrator". -- Jakob Bøhm, M.Sc.Eng. * jb@danware.dk * direct tel:+45-45-90-25-33 Danware Data A/S * Bregnerodvej 127 * DK-3460 Birkerod * DENMARK http://www.netop.com * tel:+45-45-90-25-25 * fax:+45-45-90-25-26 Information in this mail is hasty, not binding and may not be right. Information in this posting may not be the official position of Danware Data A/S, only the personal opinions of the author.
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