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error code 0x800A1391


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Guest Fellow_Traveller
Posted

when Itry to access the "Windows Update" web-page.

 

assiduous research has yielded 'n joy' as to what this error code actually

means.

 

thanks forany help or input.

 

FT

 

 

 

--

blah-blah-blah

Guest MowGreen [MVP]
Posted

Posted by Taurarian, MVP:

> An error occurs when Windows Update is unable to download and install the Windows Update

> ActiveX component.

> Can also be caused when a firewall blocks the download of the component.

>

> Try adding the following sites to the IE Trusted Sites zone

>

> http://update.microsoft.com

> http://download.windowsupdate.microsoft.com

>

> You may need to uncheck "Require Server Verification (https:) for all sites in this zone

> to add these sites.

> Recheck when finished.

>

> You receive an "Initialization error 0x800A1391" error message and the Windows Update Web

> site does not appear

> http://support.microsoft.com/?scid=kben-us836961

>

> Check for parasites:

> http://www.aumha.org/a/quickfix.htm

>

> Check your firewall settings.

>

>

> Posted by another user:

> For ZoneAlarm, go into the privacy tab and add update.microsoft.com under the site list

> tab and enable mobile codes for only this one.

> This will allow Active X to be run, which is required for Windows Update to run

> successfully.

>

> Posted by SueH

> I fixed it!! Nothing suggested seemed to work. I kept at it and figured it out finally! I

> use ZoneAlarm Security Suite 2006 for anti-virus/anti-spyware protection. I opened the

> application main menu and clicked 'Privacy' on left menu. On the upper right there are 3

> Tabs named Main, Site List & Cache Cleaner. Click on Main tab and go down to 3rd option at

> bottom of window called Mobile Code Control. Click 'Custom' button. In 'Custom Privacy

> Settings' window click tab called 'Mobile Code'. Click button named 'Reset to Default'.

> Click 'Apply' then 'OK'. That should do it. The ActiveX embedded objects had been blocked

> causing Windows Update to be blocked as a result. Hope this helps anyone who needs it. If

> using other security software check the settings to be sure this isn't what is preventing

> updates from running.

> Good luck!!

>

> -- =================================

> TaurArian [MS-MVP] 2005-2008 - Australia

 

 

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

 

Fellow_Traveller wrote:

> when Itry to access the "Windows Update" web-page.

>

> assiduous research has yielded 'n joy' as to what this error code actually

> means.

>

> thanks forany help or input.

>

> FT

>

>

>

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