KB937287 keeps showing up on my 64-bit Vista UE.

> -----------------------------------------------------

> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> -----------------------------------------------------

> Please do NOT e-mail me for technical support. DISCLAIMER: The views

> expressed in this posting are mine, and do not necessarily reflect the

> views of my employer. Thank you.

February 12, 2008

Phillip,

I'm having the same problem. Initially the update installation failed. I

rebooted, redownloaded it, and it said it was installed successfully. I

wasn't paying attention and another update came up (the same one) and again

it reports that it installed fine. It again prompted for the same update to

be installed. I checked the list of installed updates and KB937287 is not

present among the others. I also looked for the update via Mark's suggestion

but it is again not present.

No idea what the deal is.

-Chris

"Phillip Pi" wrote:

> Hello!

>

> Is anyone else having problems installing this speific KB937287 update?

> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> Update even though it was a success. All other today's updates were fine

> except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> showing up even after successful installs.

>

> Someone else noticed this too:

>

> Thank you in advance.

> --

> Phillip Pi

> Senior Software Quality Assurance Analyst

> ISP/Symantec Online Services, Consumer Business Unit

> Symantec Corporation

> http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPost

> -----------------------------------------------------

> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> -----------------------------------------------------

> Please do NOT e-mail me for technical support. DISCLAIMER: The views

> expressed in this posting are mine, and do not necessarily reflect the

> views of my employer. Thank you.

>

February 12, 2008

It is not listed.

--

Harolds

"Mark L. Ferguson" wrote:

> Rightclick the Command Prompt, and click 'run as administrator' at the

> prompt type:

>

> systeminfo

>

> Is it reported as installed? If so, you can do a custom install after

> turning off automatic update, and tell it to 'not ask' again.

>

> --

> Was this helpful? Then click the Ratings button. Voting helps the web

> interface.

>

> Mark L. Ferguson

>

> ..

> "Phillip Pi" <phillip_pi@symantec.comSYMC> wrote in message

> news:ef9WxYbbIHA.5768@TK2MSFTNGP03.phx.gbl...

> > Hello!

> >

> > Is anyone else having problems installing this speific KB937287 update? I

> > am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> > Update even though it was a success. All other today's updates were fine

> > except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> > showing up even after successful installs.

> >

> > Someone else noticed this too: http://www.dslreports.com/forum/r19981754-

> > ...

> >

> > Thank you in advance.

> > --

> > Phillip Pi

> > Senior Software Quality Assurance Analyst

> > ISP/Symantec Online Services, Consumer Business Unit

> > Symantec Corporation

http://support.microsoft.com/default.aspx?scid=kben-us822798&Product=winxp

> > -----------------------------------------------------

> > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> > -----------------------------------------------------

> > Please do NOT e-mail me for technical support. DISCLAIMER: The views

> > expressed in this posting are mine, and do not necessarily reflect the

> > views of my employer. Thank you.

>

February 12, 2008

You cannot install some updates or programs:

--

Was this helpful? Then click the Ratings button. Voting helps the web

interface.

http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPost

Mark L. Ferguson

..

"Harolds" <harolds@nospam.nospam> wrote in message

news:97224CB9-BFC3-4AB6-82E6-929BDD47B023@microsoft.com...

> It is not listed.

> --

> Harolds

>

> "Mark L. Ferguson" wrote:

>

>> Rightclick the Command Prompt, and click 'run as administrator' at the

>> prompt type:

>>

>> systeminfo

>>

>> Is it reported as installed? If so, you can do a custom install after

>> turning off automatic update, and tell it to 'not ask' again.

>>

>> --

>> Was this helpful? Then click the Ratings button. Voting helps the web

>> interface.

>> http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPost

>>

>> Mark L. Ferguson

>>

>> ..

>> "Phillip Pi" <phillip_pi@symantec.comSYMC> wrote in message

>> news:ef9WxYbbIHA.5768@TK2MSFTNGP03.phx.gbl...

>> > Hello!

>> >

>> > Is anyone else having problems installing this speific KB937287 update?

>> > I

>> > am unable to get it to stop showing up in my 64-bit Vista UE's Windows

>> > Update even though it was a success. All other today's updates were

>> > fine

>> > except one (KB937287 failed) and then rebooted, but now KB937287 keeps

>> > showing up even after successful installs.

>> >

>> > Someone else noticed this too:

>> > http://www.dslreports.com/forum/r19981754-

>> > ...

>> >

>> > Thank you in advance.

>> > --

>> > Phillip Pi

>> > Senior Software Quality Assurance Analyst

>> > ISP/Symantec Online Services, Consumer Business Unit

>> > Symantec Corporation

>> > http://www.symantec.com

>> > -----------------------------------------------------

>> > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

>> > -----------------------------------------------------

>> > Please do NOT e-mail me for technical support. DISCLAIMER: The views

>> > expressed in this posting are mine, and do not necessarily reflect the

>> > views of my employer. Thank you.

>>

February 12, 2008

Exactly the same problem here (Vista Ultimate 64-Bit). Hope there will be

some solution for this problem. I do not want to install vista again because

of a damaged update..

"Phillip Pi" wrote:

> Hello!

>

> Is anyone else having problems installing this speific KB937287 update?

> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> Update even though it was a success. All other today's updates were fine

> except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> showing up even after successful installs.

>

> Someone else noticed this too:

>

> Thank you in advance.

> --

> Phillip Pi

> Senior Software Quality Assurance Analyst

> ISP/Symantec Online Services, Consumer Business Unit

> Symantec Corporation

> http://support.microsoft.com/default.aspx?scid=kben-us822798&Product=winxp

> -----------------------------------------------------

> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> -----------------------------------------------------

> Please do NOT e-mail me for technical support. DISCLAIMER: The views

> expressed in this posting are mine, and do not necessarily reflect the

> views of my employer. Thank you.

>

February 12, 2008

It installs successfully, or at least it says it does.

but it still does not show up in systeminfo.

--

Harolds

"Mark L. Ferguson" wrote:

> You cannot install some updates or programs:

>

> --

> Was this helpful? Then click the Ratings button. Voting helps the web

> interface.

> http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPost

>

> Mark L. Ferguson

>

> .

> "Harolds" <harolds@nospam.nospam> wrote in message

> news:97224CB9-BFC3-4AB6-82E6-929BDD47B023@microsoft.com...

> > It is not listed.

> > --

> > Harolds

> >

> > "Mark L. Ferguson" wrote:

> >

> >> Rightclick the Command Prompt, and click 'run as administrator' at the

> >> prompt type:

> >>

> >> systeminfo

> >>

> >> Is it reported as installed? If so, you can do a custom install after

> >> turning off automatic update, and tell it to 'not ask' again.

> >>

> >> --

> >> Was this helpful? Then click the Ratings button. Voting helps the web

> >> interface.

> >> http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPost

> >>

> >> Mark L. Ferguson

> >>

> >> ..

> >> "Phillip Pi" <phillip_pi@symantec.comSYMC> wrote in message

> >> news:ef9WxYbbIHA.5768@TK2MSFTNGP03.phx.gbl...

> >> > Hello!

> >> >

> >> > Is anyone else having problems installing this speific KB937287 update?

> >> > I

> >> > am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> >> > Update even though it was a success. All other today's updates were

> >> > fine

> >> > except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> >> > showing up even after successful installs.

> >> >

> >> > Someone else noticed this too:

> >> > http://www.dslreports.com/forum/r19981754-

> >> > ...

> >> >

> >> > Thank you in advance.

> >> > --

> >> > Phillip Pi

> >> > Senior Software Quality Assurance Analyst

> >> > ISP/Symantec Online Services, Consumer Business Unit

> >> > Symantec Corporation

> >> > http://www.symantec.com

> >> > -----------------------------------------------------

> >> > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> >> > -----------------------------------------------------

> >> > Please do NOT e-mail me for technical support. DISCLAIMER: The views

> >> > expressed in this posting are mine, and do not necessarily reflect the

> >> > views of my employer. Thank you.

> >>

>

February 12, 2008

Same problem here. Using Vista Home Premium 64bit.

"Phillip Pi" <phillip_pi@symantec.comSYMC> wrote in message

news:ef9WxYbbIHA.5768@TK2MSFTNGP03.phx.gbl...

> Hello!

>

> Is anyone else having problems installing this speific KB937287 update? I

> am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> Update even though it was a success. All other today's updates were fine

> except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> showing up even after successful installs.

>

> Someone else noticed this too: http://www.dslreports.com/forum/r19981754-

> ...

>

> Thank you in advance.

> --

> Phillip Pi

> Senior Software Quality Assurance Analyst

> ISP/Symantec Online Services, Consumer Business Unit

> Symantec Corporation

> -----------------------------------------------------

> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> -----------------------------------------------------

> Please do NOT e-mail me for technical support. DISCLAIMER: The views

> expressed in this posting are mine, and do not necessarily reflect the

> views of my employer. Thank you.

February 12, 2008

Add me to the list.

Had 12 updates queued up, 11 succeeded but KB937287 failed. On reboot it

queued for update, I applied it, it succeeded, then 2 minutes later it wanted

to get applied again.

Restart doesn't clear it.

"Phillip Pi" wrote:

> Hello!

>

> Is anyone else having problems installing this speific KB937287 update?

> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> Update even though it was a success. All other today's updates were fine

> except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> showing up even after successful installs.

>

> Someone else noticed this too:

>

> Thank you in advance.

> --

> Phillip Pi

> Senior Software Quality Assurance Analyst

> ISP/Symantec Online Services, Consumer Business Unit

> Symantec Corporation

> -----------------------------------------------------

> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> -----------------------------------------------------

> Please do NOT e-mail me for technical support. DISCLAIMER: The views

> expressed in this posting are mine, and do not necessarily reflect the

> views of my employer. Thank you.

>

February 12, 2008

Forgot to list: Vista Ultimate x64 here

"Kat" wrote:

> Add me to the list.

>

> Had 12 updates queued up, 11 succeeded but KB937287 failed. On reboot it

> queued for update, I applied it, it succeeded, then 2 minutes later it wanted

> to get applied again.

>

> Restart doesn't clear it.

>

> "Phillip Pi" wrote:

>

> > Hello!

> >

> > Is anyone else having problems installing this speific KB937287 update?

> > I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> > Update even though it was a success. All other today's updates were fine

> > except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> > showing up even after successful installs.

> >

> > Someone else noticed this too:

> >

> > Thank you in advance.

> > --

> > Phillip Pi

> > Senior Software Quality Assurance Analyst

> > ISP/Symantec Online Services, Consumer Business Unit

> > Symantec Corporation

> > -----------------------------------------------------

> > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> > -----------------------------------------------------

> > Please do NOT e-mail me for technical support. DISCLAIMER: The views

> > expressed in this posting are mine, and do not necessarily reflect the

> > views of my employer. Thank you.

> >

February 12, 2008

Same problem here, Vista Home Premium x64.

Had 13 updates, 12 seemed to install fine and got the red error that

KB937287 failed, so rebooted as required anyway and went back to

download/install again but am experiencing the same as everyone else here.

Oh well, no doubt there will be a patch for this patch soon! :-)

"Kat" wrote:

> Forgot to list: Vista Ultimate x64 here

>

> "Kat" wrote:

>

> > Add me to the list.

> >

> > Had 12 updates queued up, 11 succeeded but KB937287 failed. On reboot it

> > queued for update, I applied it, it succeeded, then 2 minutes later it wanted

> > to get applied again.

> >

> > Restart doesn't clear it.

> >

> > "Phillip Pi" wrote:

> >

> > > Hello!

> > >

> > > Is anyone else having problems installing this speific KB937287 update?

> > > I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> > > Update even though it was a success. All other today's updates were fine

> > > except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> > > showing up even after successful installs.

> > >

> > > Someone else noticed this too:

> > > http://www.dslreports.com/forum/r19981754- ...

> > >

> > > Thank you in advance.

> > > --

> > > Phillip Pi

> > > Senior Software Quality Assurance Analyst

> > > ISP/Symantec Online Services, Consumer Business Unit

> > > Symantec Corporation

> > > http://www.symantec.com

> > > -----------------------------------------------------

> > > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> > > -----------------------------------------------------

> > > Please do NOT e-mail me for technical support. DISCLAIMER: The views

> > > expressed in this posting are mine, and do not necessarily reflect the

> > > views of my employer. Thank you.

> > >

February 12, 2008

Hello "Phillip Pi":

I am getting the same update showing as not installed after two tries

also. I am running Vista Ultimate 64 bit with an Intel Quadcore cpu and after

the second installation attempt it said to restart and after okaying the

re-start it shut down and the re-start failed leaving me a black screen.

After waiting 30 minutes I gave up and shutdown the computer. When I

re-started the pc, it went thru the normal please wait while it configures

the update, then started up normally but is asking for me to install the same

darn update for the third time. I don't think your problem is with your

system it's probably a problem with the update itself and Microsoft will

undoubtedly come up with a revised version in due time. I am definitely not

going to install that update on my other Vista pc for a while though!

xiowan.......in tucson

"Phillip Pi" wrote:

> Hello!

>

> Is anyone else having problems installing this speific KB937287 update?

> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> Update even though it was a success. All other today's updates were fine

> except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> showing up even after successful installs.

>

> Someone else noticed this too:

>

> Thank you in advance.

> --

> Phillip Pi

> Senior Software Quality Assurance Analyst

> ISP/Symantec Online Services, Consumer Business Unit

> Symantec Corporation

> -----------------------------------------------------

> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> -----------------------------------------------------

> Please do NOT e-mail me for technical support. DISCLAIMER: The views

> expressed in this posting are mine, and do not necessarily reflect the

> views of my employer. Thank you.

>

February 12, 2008

Interesting... my machine is also an Intel quad core (Q6600). Coincidence?

Although on this workstation the patch shows up as successfully applied,

over and over and over.

"xiowan" wrote:

> Hello "Phillip Pi":

> I am getting the same update showing as not installed after two tries

> also. I am running Vista Ultimate 64 bit with an Intel Quadcore cpu and after

> the second installation attempt it said to restart and after okaying the

> re-start it shut down and the re-start failed leaving me a black screen.

> After waiting 30 minutes I gave up and shutdown the computer. When I

> re-started the pc, it went thru the normal please wait while it configures

> the update, then started up normally but is asking for me to install the same

> darn update for the third time. I don't think your problem is with your

> system it's probably a problem with the update itself and Microsoft will

> undoubtedly come up with a revised version in due time. I am definitely not

> going to install that update on my other Vista pc for a while though!

>

> xiowan.......in tucson

>

> "Phillip Pi" wrote:

>

> > Hello!

> >

> > Is anyone else having problems installing this speific KB937287 update?

> > I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> > Update even though it was a success. All other today's updates were fine

> > except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> > showing up even after successful installs.

> >

> > Someone else noticed this too:

> >

> > Thank you in advance.

> > --

> > Phillip Pi

> > Senior Software Quality Assurance Analyst

> > ISP/Symantec Online Services, Consumer Business Unit

> > Symantec Corporation

http://www.microsoft.com/downloads (http://www.microsoft.com/downloads)

> > -----------------------------------------------------

> > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> > -----------------------------------------------------

> > Please do NOT e-mail me for technical support. DISCLAIMER: The views

> > expressed in this posting are mine, and do not necessarily reflect the

> > views of my employer. Thank you.

> >

February 12, 2008

This fixed it for me:

1. Download the update. To do this, follow these steps:

a. Visit the Microsoft Download Web site:

b. In the Search for a download box, type the number of the Knowledge Base

article that describes the update, and then click Go.

c. Download the update, and then save it to the desktop.

2. Install the update. To do this, follow these steps:

a. Double-click the downloaded file to install it.

If you are prompted to restart the computer, do so.

b. Visit the Windows Update or Microsoft Update Web site to verify whether

the update is offered again. If you are offered the update again, continue to

the next step.

--

Harolds

"Phillip Pi" wrote:

> Hello!

>

> Is anyone else having problems installing this speific KB937287 update?

> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> Update even though it was a success. All other today's updates were fine

> except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> showing up even after successful installs.

>

> Someone else noticed this too:

>

> Thank you in advance.

> --

> Phillip Pi

> Senior Software Quality Assurance Analyst

> ISP/Symantec Online Services, Consumer Business Unit

> Symantec Corporation

> http://www.microsoft.com/downloads (http://www.microsoft.com/downloads)

> -----------------------------------------------------

> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> -----------------------------------------------------

> Please do NOT e-mail me for technical support. DISCLAIMER: The views

> expressed in this posting are mine, and do not necessarily reflect the

> views of my employer. Thank you.

>

February 12, 2008

Yep, manual patching fixes it.

Interesting that it appears as an 18k update in WU but a 9mb direct

download. The WU patch must be a preloader...

Thanks Harolds

"Harolds" wrote:

> This fixed it for me:

> 1. Download the update. To do this, follow these steps:

> a. Visit the Microsoft Download Web site:

> b. In the Search for a download box, type the number of the Knowledge Base

> article that describes the update, and then click Go.

> c. Download the update, and then save it to the desktop.

>

> 2. Install the update. To do this, follow these steps:

> a. Double-click the downloaded file to install it.

>

> If you are prompted to restart the computer, do so.

> b. Visit the Windows Update or Microsoft Update Web site to verify whether

> the update is offered again. If you are offered the update again, continue to

> the next step.

>

> --

> Harolds

>

> "Phillip Pi" wrote:

>

> > Hello!

> >

> > Is anyone else having problems installing this speific KB937287 update?

> > I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> > Update even though it was a success. All other today's updates were fine

> > except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> > showing up even after successful installs.

> >

> > Someone else noticed this too:

> >

> > Thank you in advance.

> > --

> > Phillip Pi

> > Senior Software Quality Assurance Analyst

> > ISP/Symantec Online Services, Consumer Business Unit

> > Symantec Corporation

https://support.microsoft.com/oas/default.aspx?gprid=6527

> > -----------------------------------------------------

> > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> > -----------------------------------------------------

> > Please do NOT e-mail me for technical support. DISCLAIMER: The views

> > expressed in this posting are mine, and do not necessarily reflect the

> > views of my employer. Thank you.

> >

February 12, 2008

[And they're off!]

Tip: Temporarily disable real-time protection by your anti-virus and/or

anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG

Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting

to install the update(s). If you disable a third-party firewall, do NOT

connect to the internet without having the Windows Firewall enabled!

==================================

Start a free Windows Update support incident request:

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in

the United States and in Canada or by contacting your local Microsoft

subsidiary. There is no-charge for support calls that are associated with

security updates. When you call, clearly state that your problem is related

to a Security Update and cite the update's KB number (e.g., KB123456).

If your problem relates to a Cumulative Security Update for IE, call the

above number and ask to be transferred to the Consumer IE7 queue (which is

47830).

For more information about how to contact your local Microsoft subsidiary

for security update support issues, visit the International Support Web

site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through

your usual support contacts.

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin DTS-L.net

Phillip Pi wrote:

> Hello!

>

> Is anyone else having problems installing this speific KB937287 update?

> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> Update even though it was a success. All other today's updates were fine

> except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> showing up even after successful installs.

>

> Someone else noticed this too:

> http://www.microsoft.com/downloads (http://www.microsoft.com/downloads)

>

> Thank you in advance.

February 12, 2008

Hi "Harolds":

I took a look at the Microsoft Download Web site for KB937287and it is

listed as 9.6 MBs. On my updates notification window KB937287 that didn't

install correctly is showing as 18kb!!! I hestitate to download and install

an update of 9.6 MBs if most of it is scrambled up somewhere in my operating

system! Why the difference in the size of the download? Any idea?

xiowan.........in tucson

"Harolds" wrote:

> This fixed it for me:

> 1. Download the update. To do this, follow these steps:

> a. Visit the Microsoft Download Web site:

> b. In the Search for a download box, type the number of the Knowledge Base

> article that describes the update, and then click Go.

> c. Download the update, and then save it to the desktop.

>

> 2. Install the update. To do this, follow these steps:

> a. Double-click the downloaded file to install it.

>

> If you are prompted to restart the computer, do so.

> b. Visit the Windows Update or Microsoft Update Web site to verify whether

> the update is offered again. If you are offered the update again, continue to

> the next step.

>

> --

> Harolds

>

> "Phillip Pi" wrote:

>

> > Hello!

> >

> > Is anyone else having problems installing this speific KB937287 update?

> > I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> > Update even though it was a success. All other today's updates were fine

> > except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> > showing up even after successful installs.

> >

> > Someone else noticed this too:

> >

> > Thank you in advance.

> > --

> > Phillip Pi

> > Senior Software Quality Assurance Analyst

> > ISP/Symantec Online Services, Consumer Business Unit

> > Symantec Corporation

> http://www.microsoft.com/downloads (http://www.microsoft.com/downloads)

> > -----------------------------------------------------

> > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> > -----------------------------------------------------

> > Please do NOT e-mail me for technical support. DISCLAIMER: The views

> > expressed in this posting are mine, and do not necessarily reflect the

> > views of my employer. Thank you.

> >

February 13, 2008

Same problem here with Vista Business 63-bit.

Doing this procedure fixed the problem.

--

Ken Ford

Fordwebs, LLC

http://www.fordwebs.com

"Harolds" <harolds@nospam.nospam> wrote in message

news:9556745B-689B-41E8-9B16-A6171E4F116F@microsoft.com...

> This fixed it for me:

> 1. Download the update. To do this, follow these steps:

> a. Visit the Microsoft Download Web site:

> b. In the Search for a download box, type the number of the Knowledge

> Base

> article that describes the update, and then click Go.

> c. Download the update, and then save it to the desktop.

>

> 2. Install the update. To do this, follow these steps:

> a. Double-click the downloaded file to install it.

>

> If you are prompted to restart the computer, do so.

> b. Visit the Windows Update or Microsoft Update Web site to verify

> whether

> the update is offered again. If you are offered the update again, continue

> to

> the next step.

>

> --

> Harolds

>

> "Phillip Pi" wrote:

>

>> Hello!

>>

>> Is anyone else having problems installing this speific KB937287 update?

>> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

>> Update even though it was a success. All other today's updates were fine

>> except one (KB937287 failed) and then rebooted, but now KB937287 keeps

>> showing up even after successful installs.

>>

>> Someone else noticed this too:

>> http://www.dslreports.com/forum/r19981754- ...

>>

>> Thank you in advance.

>> --

>> Phillip Pi

>> Senior Software Quality Assurance Analyst

>> ISP/Symantec Online Services, Consumer Business Unit

>> Symantec Corporation

>> http://www.symantec.com

>> -----------------------------------------------------

>> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

>> -----------------------------------------------------

>> Please do NOT e-mail me for technical support. DISCLAIMER: The views

>> expressed in this posting are mine, and do not necessarily reflect the

>> views of my employer. Thank you.

>>

February 13, 2008

It seems to be a long thread. it is possible that someone has already

suggested to look into this link. If not, then try it. It is MS TechNet. I

did not read it carefully but the last posted said that "that did the

trick."

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2747954&SiteID=17

"Phillip Pi" <phillip_pi@symantec.comSYMC> wrote in message

news:ef9WxYbbIHA.5768@TK2MSFTNGP03.phx.gbl...

> Hello!

>

> Is anyone else having problems installing this speific KB937287 update? I

> am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> Update even though it was a success. All other today's updates were fine

> except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> showing up even after successful installs.

>

> Someone else noticed this too: http://www.dslreports.com/forum/r19981754-

> ...

>

> Thank you in advance.

> --

> Phillip Pi

> Senior Software Quality Assurance Analyst

> ISP/Symantec Online Services, Consumer Business Unit

> Symantec Corporation

> -----------------------------------------------------

> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

> -----------------------------------------------------

> Please do NOT e-mail me for technical support. DISCLAIMER: The views

> expressed in this posting are mine, and do not necessarily reflect the

> views of my employer. Thank you.

February 13, 2008

OK, I'm having the same problem as all of you. xiowan directed me here for an

answer but I see nothing. So I'm asking how to fix this, as I've said in a

previous post I get a successful install but wants me to keep updating the

same file, I've accidently installed the darn thing 4 times without knowing.

February 13, 2008

Read the entire thread. Lazy POS

"LarryC" <LarryC@discussions.microsoft.com> wrote in message

news:B6C458E5-2568-4185-BAEF-EE63EF3FEF69@microsoft.com...

> OK, I'm having the same problem as all of you. xiowan directed me here for

> an

> answer but I see nothing. So I'm asking how to fix this, as I've said in

> a

> previous post I get a successful install but wants me to keep updating the

> same file, I've accidently installed the darn thing 4 times without

> knowing.

February 13, 2008

On 2/12/2008 12:31 PM PT, Phillip Pi wrote:

> Is anyone else having problems installing this speific KB937287 update?

> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> Update even though it was a success. All other today's updates were fine

> except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> showing up even after successful installs.

>

> Someone else noticed this too:

I posted the Windows Update log here:

http://myfreefilehosting.com/f/082571f8ca_1.3MB ... Everyone post yours

if you have this problem too so MS can figure out what is going on.

--

Phillip Pi

Senior Software Quality Assurance Analyst

ISP/Symantec Online Services, Consumer Business Unit

Symantec Corporation

http://www.symantec.com

-----------------------------------------------------

Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)

-----------------------------------------------------

Please do NOT e-mail me for technical support. DISCLAIMER: The views

expressed in this posting are mine, and do not necessarily reflect the

views of my employer. Thank you.

February 13, 2008

Lazy, I doubt it. Reading the same question over and over again and not

knowing which thread is the real answer is tiresome. Just point out who has

the correct answer would be most appreciated, if it's not too much to ask.

You took the time to post so why not post the link or the user name.

Geeeeeesus

"Jim" wrote:

> Read the entire thread. Lazy POS

>

> "LarryC" <LarryC@discussions.microsoft.com> wrote in message

> news:B6C458E5-2568-4185-BAEF-EE63EF3FEF69@microsoft.com...

> > OK, I'm having the same problem as all of you. xiowan directed me here for

> > an

> > answer but I see nothing. So I'm asking how to fix this, as I've said in

> > a

> > previous post I get a successful install but wants me to keep updating the

> > same file, I've accidently installed the darn thing 4 times without

> > knowing.

>

February 13, 2008

Me too! Install, restart, update notice, install, restart, update notice, etc.

Anyone having problems updating Windows Defender in Vista 64bit?

"Phillip Pi" wrote:

> Hello!

>

> Is anyone else having problems installing this speific KB937287 update?

> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows

> Update even though it was a success. All other today's updates were fine

> except one (KB937287 failed) and then rebooted, but now KB937287 keeps

> showing up even after successful installs.

>

> Someone else noticed this too:

>

> Thank you in advance.

> --

> Phillip Pi

> Senior Software Quality Assurance Analyst

> ISP/Symantec Online Services, Consumer Business Unit

> Symantec Corporation