Vista constantly rebooting after this week's updates - "Configuring updates stage 3 of 3"

February 19, 2008

Re: Vista constantly rebooting after this week's updates - "Config

Darrell,

I'm one of those unlucky ones with no system restore on the recovery disks

and/or F8 safe mode.

Please post a work around if it looks like there will be one. If not, let

us know if a new install is the only way to fix the issue.

Thanks for your support on this issue.

John

""Darrell Gorter[MSFT]"" wrote:

> Hello,

> Just an update on this thread.

> I have gotten five sets of logs that are currently being investigated.

> Thanks for the logs I have recieved to date.

> If the machine came with Windows Vista Pre-installed try using F8 safe mode

> options.

> They may have installed the repair scenarios\system restore option onto the

> hard disk as a Safe Mode option.

> You may be able to do system restore from those scenarios. Your options in

> Safe Mode may be different depending on the vendor you got your machine

> from.

> System Restore is best solution right now.

> We are still looking for other workaround other than using System Restore

> if your machine doesn't have any restore points available.

> Thanks,

> Darrell Gorter[MSFT]

>

> This posting is provided "AS IS" with no warranties, and confers no rights

> --------------------

> Reply-To: "PA Bear [MS MVP]" <moc.liamg@PVMraeBAP>

> From: "PA Bear [MS MVP]" <PABearMVP@gmail.com>

> References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>

> <96D925F4-D2E1-4BBB-A469-06F3A21441C4@microsoft.com>

> Subject: Re: Vista constantly rebooting after this week's updates -

> "Configurin

> Date: Sun, 17 Feb 2008 03:05:15 -0500

> Lines: 41

> MIME-Version: 1.0

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> Newsgroups: microsoft.public.windowsupdate

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> Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl

> Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsupdate:42029

> X-Tomcat-NG: microsoft.public.windowsupdate

>

> Have you contacted Microsoft about the problem?

>

> See http://www.anguas.com/?p=47

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> sharlou wrote:

> > I am having the same problem. Microsoft has been of no help whatsover.

> >

> > "Tom Walker" wrote:

> >

> >> My son (away at university) has just installed this week's Microsoft

> >> updates and now is unable to get his laptop re-started (it's an Acer

> >> Aspire 5633 about a year old).

> >>

> >> It says "Configuring Updates. Stage 3 of 3 0% Complete.

> >> Then it says "Shutting Down" and restarts the whole cycle. This goes on

> >> and on....

> >>

> >> He has tried to get it into Safe Mode but it won't, just goes back into

> >> the

> >> cycle described above.

> >>

> >> I've searched on Google and come up with only one hit - that described

> >> identical symptoms and was posted in a blog about three hours ago. There

> >> are some references to the same message related to SP1 installation but

> >> my

> >> son is just using the standard Microsoft Update service - not gone near

> >> SP1.

> >>

> >> Is anyone else getting this symptom and has anyone any ideas how to get

> >> out

> >> of it without wiping the whole machine?

> >>

> >> Many thanks for any help.

> >>

> >> Tom Walker

>

February 19, 2008

Re: Vista constantly rebooting after this week's updates - "Config

Hello John,

Trying to find another solution. We have not locked down completely yet on

the other solution.

There have been some posting with other solutions, but there are issues

that need to happen for them to work correctly.

Right now, system restore is the answer.

Thanks,

Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights

--------------------

Thread-Topic: Vista constantly rebooting after this week's updates - "Config

thread-index: AchynqC9fPDGICnPR0G3uTlNWOwdjA==

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From: =?Utf-8?B?Sm9obg==?= <John@discussions.microsoft.com>

References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>

<96D925F4-D2E1-4BBB-A469-06F3A21441C4@microsoft.com>

<ua74wxTcIHA.4684@TK2MSFTNGP06.phx.gbl>

<qPSc8odcIHA.6844@TK2MSFTNGHUB02.phx.gbl>

Subject: Re: Vista constantly rebooting after this week's updates - "Config

Date: Mon, 18 Feb 2008 18:25:00 -0800

Lines: 97

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X-Tomcat-NG: microsoft.public.windowsupdate

Darrell,

I'm one of those unlucky ones with no system restore on the recovery disks

and/or F8 safe mode.

Please post a work around if it looks like there will be one. If not, let

us know if a new install is the only way to fix the issue.

Thanks for your support on this issue.

John

""Darrell Gorter[MSFT]"" wrote:

> Hello,

> Just an update on this thread.

> I have gotten five sets of logs that are currently being investigated.

> Thanks for the logs I have recieved to date.

> If the machine came with Windows Vista Pre-installed try using F8 safe

mode

> options.

> They may have installed the repair scenarios\system restore option onto

the

> hard disk as a Safe Mode option.

> You may be able to do system restore from those scenarios. Your options

in

> Safe Mode may be different depending on the vendor you got your machine

> from.

> System Restore is best solution right now.

> We are still looking for other workaround other than using System Restore

> if your machine doesn't have any restore points available.

> Thanks,

> Darrell Gorter[MSFT]

>

> This posting is provided "AS IS" with no warranties, and confers no rights

> --------------------

> Reply-To: "PA Bear [MS MVP]" <moc.liamg@PVMraeBAP>

> From: "PA Bear [MS MVP]" <PABearMVP@gmail.com>

> References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>

> <96D925F4-D2E1-4BBB-A469-06F3A21441C4@microsoft.com>

> Subject: Re: Vista constantly rebooting after this week's updates -

> "Configurin

> Date: Sun, 17 Feb 2008 03:05:15 -0500

> Lines: 41

> MIME-Version: 1.0

> Content-Type: text/plain

> format=flowed

> charset="Windows-1252"

> reply-type=original

> Content-Transfer-Encoding: 7bit

> X-Priority: 3

> X-MSMail-Priority: Normal

> X-Newsreader: Microsoft Outlook Express 6.00.2900.3138

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> Message-ID: <ua74wxTcIHA.4684@TK2MSFTNGP06.phx.gbl>

> Newsgroups: microsoft.public.windowsupdate

> NNTP-Posting-Host: 24.115.34.232.res-cmts.tvh.ptd.net 24.115.34.232

> Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl

> Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsupdate:42029

> X-Tomcat-NG: microsoft.public.windowsupdate

>

> Have you contacted Microsoft about the problem?

>

> See http://www.anguas.com/?p=47

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> sharlou wrote:

> > I am having the same problem. Microsoft has been of no help whatsover.

> >

> > "Tom Walker" wrote:

> >

> >> My son (away at university) has just installed this week's Microsoft

> >> updates and now is unable to get his laptop re-started (it's an Acer

> >> Aspire 5633 about a year old).

> >>

> >> It says "Configuring Updates. Stage 3 of 3 0% Complete.

> >> Then it says "Shutting Down" and restarts the whole cycle. This goes

on

> >> and on....

> >>

> >> He has tried to get it into Safe Mode but it won't, just goes back

into

> >> the

> >> cycle described above.

> >>

> >> I've searched on Google and come up with only one hit - that described

> >> identical symptoms and was posted in a blog about three hours ago.

There

> >> are some references to the same message related to SP1 installation

but

> >> my

> >> son is just using the standard Microsoft Update service - not gone near

> >> SP1.

> >>

> >> Is anyone else getting this symptom and has anyone any ideas how to

get

> >> out

> >> of it without wiping the whole machine?

> >>

> >> Many thanks for any help.

> >>

> >> Tom Walker

>

February 20, 2008

RE: Vista constantly rebooting after this week's updates - "Config

So I finally got my laptop back online. It a long email thread with

Microsoft Support. I had to system restore to a couple days before this

week's updates. After going through my log files, I discovered that KB937287

had failed. Be careful with this update. Other websites are suggesting

doing a manual download and install. Good luck to you all, I hope all of

your issues have been resolved.

Christian

"Christian Brockman" wrote:

> I am having the exact same problem. I can't even get into Vista to try to

> change directories as has been suggested elsewhere in this forum. I have

> tried booting in safe mode and jumping back to system save point. Neither

> work (as I still get the step 3 of 3 and then another reboot). I really

> don't want to have to reinstall vista. Help please!

>

> Christian Brockman

>

> "Tom Walker" wrote:

>

> > My son (away at university) has just installed this week's Microsoft updates

> > and now is unable to get his laptop re-started (it's an Acer Aspire 5633

> > about a year old).

> >

> > It says "Configuring Updates. Stage 3 of 3 0% Complete.

> > Then it says "Shutting Down" and restarts the whole cycle. This goes on and

> > on....

> >

> > He has tried to get it into Safe Mode but it won't, just goes back into the

> > cycle described above.

> >

> > I've searched on Google and come up with only one hit - that described

> > identical symptoms and was posted in a blog about three hours ago. There

> > are some references to the same message related to SP1 installation but my

> > son is just using the standard Microsoft Update service - not gone near SP1.

> >

> > Is anyone else getting this symptom and has anyone any ideas how to get out

> > of it without wiping the whole machine?

> >

> > Many thanks for any help.

> >

> > Tom Walker

> >

February 20, 2008

Start from the Vista DVD and open a command prompt, type the following

command:

ren %windir%\winsxs\pending.xml pending.old

Reboot.

Started a little funny - but came up OK.

Michael Neill

--

Michael Neill

Posted via http://www.vistaheads.com

February 22, 2008

Re: Vista constantly rebooting after this week's updates - "Config

Hello,

We have published a knowledgebase article on this issue:

949358 Updates do not install successfully and your computer is continually

restarting when you try to install updates from Windows Update on a Windows

Vista computer.

http://support.microsoft.com/default.aspx?scid=kbEN-US949358

Thanks,

Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights

--------------------

X-Tomcat-ID: 35019231

References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>

<96D925F4-D2E1-4BBB-A469-06F3A21441C4@microsoft.com>

<ua74wxTcIHA.4684@TK2MSFTNGP06.phx.gbl>

<qPSc8odcIHA.6844@TK2MSFTNGHUB02.phx.gbl>

<A1FE5448-5D98-4136-B1AD-90E0E5135C3F@microsoft.com>

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From: Darrellg@online.microsoft.com ("Darrell Gorter[MSFT]")

Organization: Microsoft

Date: Tue, 19 Feb 2008 03:45:45 GMT

Subject: Re: Vista constantly rebooting after this week's updates - "Config

X-Tomcat-NG: microsoft.public.windowsupdate

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NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20

Hello John,

Trying to find another solution. We have not locked down completely yet on

the other solution.

There have been some posting with other solutions, but there are issues

that need to happen for them to work correctly.

Right now, system restore is the answer.

Thanks,

Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights

--------------------

Thread-Topic: Vista constantly rebooting after this week's updates - "Config

thread-index: AchynqC9fPDGICnPR0G3uTlNWOwdjA==

X-WBNR-Posting-Host: 75.64.224.136

From: =?Utf-8?B?Sm9obg==?= <John@discussions.microsoft.com>

References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>

<96D925F4-D2E1-4BBB-A469-06F3A21441C4@microsoft.com>

<ua74wxTcIHA.4684@TK2MSFTNGP06.phx.gbl>

<qPSc8odcIHA.6844@TK2MSFTNGHUB02.phx.gbl>

Subject: Re: Vista constantly rebooting after this week's updates - "Config

Date: Mon, 18 Feb 2008 18:25:00 -0800

Lines: 97

Message-ID: <A1FE5448-5D98-4136-B1AD-90E0E5135C3F@microsoft.com>

MIME-Version: 1.0

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Newsgroups: microsoft.public.windowsupdate

Path: TK2MSFTNGHUB02.phx.gbl

Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsupdate:42300

NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

X-Tomcat-NG: microsoft.public.windowsupdate

Darrell,

I'm one of those unlucky ones with no system restore on the recovery disks

and/or F8 safe mode.

Please post a work around if it looks like there will be one. If not, let

us know if a new install is the only way to fix the issue.

Thanks for your support on this issue.

John

""Darrell Gorter[MSFT]"" wrote:

> Hello,

> Just an update on this thread.

> I have gotten five sets of logs that are currently being investigated.

> Thanks for the logs I have recieved to date.

> If the machine came with Windows Vista Pre-installed try using F8 safe

mode

> options.

> They may have installed the repair scenarios\system restore option onto

the

> hard disk as a Safe Mode option.

> You may be able to do system restore from those scenarios. Your options

in

> Safe Mode may be different depending on the vendor you got your machine

> from.

> System Restore is best solution right now.

> We are still looking for other workaround other than using System Restore

> if your machine doesn't have any restore points available.

> Thanks,

> Darrell Gorter[MSFT]

>

> This posting is provided "AS IS" with no warranties, and confers no rights

> --------------------

> Reply-To: "PA Bear [MS MVP]" <moc.liamg@PVMraeBAP>

> From: "PA Bear [MS MVP]" <PABearMVP@gmail.com>

> References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>

> <96D925F4-D2E1-4BBB-A469-06F3A21441C4@microsoft.com>

> Subject: Re: Vista constantly rebooting after this week's updates -

> "Configurin

> Date: Sun, 17 Feb 2008 03:05:15 -0500

> Lines: 41

> MIME-Version: 1.0

> Content-Type: text/plain

> format=flowed

> charset="Windows-1252"

> reply-type=original

> Content-Transfer-Encoding: 7bit

> X-Priority: 3

> X-MSMail-Priority: Normal

> X-Newsreader: Microsoft Outlook Express 6.00.2900.3138

> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198

> Message-ID: <ua74wxTcIHA.4684@TK2MSFTNGP06.phx.gbl>

> Newsgroups: microsoft.public.windowsupdate

> NNTP-Posting-Host: 24.115.34.232.res-cmts.tvh.ptd.net 24.115.34.232

> Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl

> Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsupdate:42029

> X-Tomcat-NG: microsoft.public.windowsupdate

>

> Have you contacted Microsoft about the problem?

>

> See http://www.anguas.com/?p=47

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> sharlou wrote:

> > I am having the same problem. Microsoft has been of no help whatsover.

> >

> > "Tom Walker" wrote:

> >

> >> My son (away at university) has just installed this week's Microsoft

> >> updates and now is unable to get his laptop re-started (it's an Acer

> >> Aspire 5633 about a year old).

> >>

> >> It says "Configuring Updates. Stage 3 of 3 0% Complete.

> >> Then it says "Shutting Down" and restarts the whole cycle. This goes

on

> >> and on....

> >>

> >> He has tried to get it into Safe Mode but it won't, just goes back

into

> >> the

> >> cycle described above.

> >>

> >> I've searched on Google and come up with only one hit - that described

> >> identical symptoms and was posted in a blog about three hours ago.

There

> >> are some references to the same message related to SP1 installation

but

> >> my

> >> son is just using the standard Microsoft Update service - not gone near

> >> SP1.

> >>

> >> Is anyone else getting this symptom and has anyone any ideas how to

get

> >> out

> >> of it without wiping the whole machine?

> >>

> >> Many thanks for any help.

> >>

> >> Tom Walker

>

February 23, 2008

Re: Vista constantly rebooting after this week's updates - "Config

On Feb 21, 6:01 pm, Darre...@online.microsoft.com ("Darrell

Gorter[MSFT]") wrote:

> Hello,

> We have published a knowledgebase article on this issue:

>

> 949358 Updates do not install successfully and your computer is continually

> restarting when you try to install updates from Windows Update on a Windows

> Vista computer.http://support.microsoft.com/default.aspx?scid=kbEN-US949358

>

> Thanks,

> Darrell Gorter[MSFT]

>

> This posting is provided "AS IS" with no warranties, and confers no rights

> --------------------

> X-Tomcat-ID: 35019231

> References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>

> <96D925F4-D2E1-4BBB-A469-06F3A2144...@microsoft.com>

> <ua74wxTcIHA.4...@TK2MSFTNGP06.phx.gbl>

> <qPSc8odcIHA.6...@TK2MSFTNGHUB02.phx.gbl>

> <A1FE5448-5D98-4136-B1AD-90E0E5135...@microsoft.com>

> MIME-Version: 1.0

> Content-Type: multipart/alternative boundary="----=_NextPart_0001_3883CF27"

> Content-Transfer-Encoding: 7bit

> From: Darre...@online.microsoft.com ("Darrell Gorter[MSFT]")

> Organization: Microsoft

> Date: Tue, 19 Feb 2008 03:45:45 GMT

> Subject: Re: Vista constantly rebooting after this week's updates - "Config

> X-Tomcat-NG: microsoft.public.windowsupdate

> Message-ID: <5CtwtnqcIHA.5204@TK2MSFTNGHUB02.phx.gbl>

> Newsgroups: microsoft.public.windowsupdate

> Lines: 288

> Path: TK2MSFTNGHUB02.phx.gbl

> Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsupdate:42310

> NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20

>

> Hello John,

> Trying to find another solution. We have not locked down completely yet on

> the other solution.

> There have been some posting with other solutions, but there are issues

> that need to happen for them to work correctly.

> Right now, system restore is the answer.

> Thanks,

> Darrell Gorter[MSFT]

>

> This posting is provided "AS IS" with no warranties, and confers no rights

> --------------------

> Thread-Topic: Vista constantly rebooting after this week's updates - "Config

> thread-index: AchynqC9fPDGICnPR0G3uTlNWOwdjA==

> X-WBNR-Posting-Host: 75.64.224.136

> From: =?Utf-8?B?Sm9obg==?= <J...@discussions.microsoft.com>

> References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net>

> <96D925F4-D2E1-4BBB-A469-06F3A2144...@microsoft.com>

> <ua74wxTcIHA.4...@TK2MSFTNGP06.phx.gbl>

> <qPSc8odcIHA.6...@TK2MSFTNGHUB02.phx.gbl>

> Subject: Re: Vista constantly rebooting after this week's updates - "Config

> Date: Mon, 18 Feb 2008 18:25:00 -0800

> Lines: 97

> Message-ID: <A1FE5448-5D98-4136-B1AD-90E0E5135...@microsoft.com>

> MIME-Version: 1.0

> Content-Type: text/plain

> charset="Utf-8"

> Content-Transfer-Encoding: 7bit

> X-Newsreader: Microsoft CDO for Windows 2000

> Content-Class: urn:content-classes:message

> Importance: normal

> Priority: normal

> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

> Newsgroups: microsoft.public.windowsupdate

> Path: TK2MSFTNGHUB02.phx.gbl

> Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsupdate:42300

> NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

> X-Tomcat-NG: microsoft.public.windowsupdate

>

> Darrell,

> I'm one of those unlucky ones with no system restore on the recovery disks

> and/or F8 safe mode.

> Please post a work around if it looks like there will be one. If not, let

> us know if a new install is the only way to fix the issue.

> Thanks for your support on this issue.

>

> John

>

> ""Darrell Gorter[MSFT]"" wrote:

> > Hello,

> > Just an update on this thread.

> > I have gotten five sets of logs that are currently being investigated.

> > Thanks for the logs I have recieved to date.

> > If the machine came with Windows Vista Pre-installed try using F8 safe

> mode

> > options.

> > They may have installed the repair scenarios\system restore option onto

> the

> > hard disk as a Safe Mode option.

> > You may be able to do system restore from those scenarios. Your options

> in

> > Safe Mode may be different depending on the vendor you got your machine

> > from.

> > System Restore is best solution right now.

> > We are still looking for other workaround other than using System Restore

> > if your machine doesn't have any restore points available.

> > Thanks,

> > Darrell Gorter[MSFT]

>

> > This posting is provided "AS IS" with no warranties, and confers no rights

> > --------------------

> > Reply-To: "PA Bear [MS MVP]" <moc.liamg@PVMraeBAP>

> > From: "PA Bear [MS MVP]" <PABear...@gmail.com>

> > References: <qsydnaeNWvFL5CnanZ2dnUVZ8vedn...@pipex.net>

> > <96D925F4-D2E1-4BBB-A469-06F3A2144...@microsoft.com>

> > Subject: Re: Vista constantly rebooting after this week's updates -

> > "Configurin

> > Date: Sun, 17 Feb 2008 03:05:15 -0500

> > Lines: 41

> > MIME-Version: 1.0

> > Content-Type: text/plain

> > format=flowed

> > charset="Windows-1252"

> > reply-type=original

> > Content-Transfer-Encoding: 7bit

> > X-Priority: 3

> > X-MSMail-Priority: Normal

> > X-Newsreader: Microsoft Outlook Express 6.00.2900.3138

> > X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198

> > Message-ID: <ua74wxTcIHA.4...@TK2MSFTNGP06.phx.gbl>

> > Newsgroups: microsoft.public.windowsupdate

> > NNTP-Posting-Host: 24.115.34.232.res-cmts.tvh.ptd.net 24.115.34.232

> > Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl

> > Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsupdate:42029

> > X-Tomcat-NG: microsoft.public.windowsupdate

>

> > Have you contacted Microsoft about the problem?

>

> > Seehttp://www.anguas.com/?p=47

> > --

> > ~Robear Dyer (PA Bear)

> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> > AumHa VSOP & Adminhttp://aumha.net

> > DTS-Lhttp://dts-l.net/

>

> > sharlou wrote:

> > > I am having the same problem. Microsoft has been of no help whatsover.

>

> > > "Tom Walker" wrote:

>

> > >> My son (away at university) has just installed this week's Microsoft

> > >> updates and now is unable to get his laptop re-started (it's an Acer

> > >> Aspire 5633 about a year old).

>

> > >> It says "Configuring Updates. Stage 3 of 3 0% Complete.

> > >> Then it says "Shutting Down" and restarts the whole cycle. This goes

> on

> > >> and on....

>

> > >> He has tried to get it into Safe Mode but it won't, just goes back

> into

> > >> the

> > >> cycle described above.

>

> > >> I've searched on Google and come up with only one hit - that described

> > >> identical symptoms and was posted in a blog about three hours ago.

> There

> > >> are some references to the same message related to SP1 installation

> but

> > >> my

> > >> son is just using the standard Microsoft Update service - not gone near

> > >> SP1.

>

> > >> Is anyone else getting this symptom and has anyone any ideas how to

> get

> > >> out

> > >> of it without wiping the whole machine?

>

> > >> Many thanks for any help.

>

> > >> Tom Walker- Hide quoted text -

>

> - Show quoted text -

Just got off the phone with a microsoft advanced tech. He had me

rename c:\windows\winsxs\pending.xml to c:\windows\winsxs\pending.old.

I used a Windows Vista reinstallation DVD from another system to boot

my problem PC. Then I tried unsucessfully to get Vista to either

correct the problem or go back to a previous working state. When these

options did not work the tech had me go to a COMMAND prompt and rename

the pending.xml file. Once this file was renamed I was able to get to

my desktop, however since we know from the message displayed

"configuring updates: stage 3 or 3" my machine has already been

through 2 stages and therefore I have aborted a partially completed

process. It is anyone guess what consequences will result from having

part of this service pack installed/configured. So I will proceed with

my use of this now "working" machine cautiously and I advise you do

the same. Clearly, more must be done to complete this "FIX."

February 23, 2008

Re: Vista constantly rebooting after this week's updates - "Config

ronaldkaplan@gmail.com wrote:

<snip>

> Just got off the phone with a microsoft advanced tech. He had me

> rename c:\windows\winsxs\pending.xml to c:\windows\winsxs\pending.old.

> I used a Windows Vista reinstallation DVD from another system to boot

> my problem PC. Then I tried unsucessfully to get Vista to either

> correct the problem or go back to a previous working state. When these

> options did not work the tech had me go to a COMMAND prompt and rename

> the pending.xml file. Once this file was renamed I was able to get to

> my desktop, however since we know from the message displayed

> "configuring updates: stage 3 or 3" my machine has already been

> through 2 stages and therefore I have aborted a partially completed

> process. It is anyone guess what consequences will result from having

> part of this service pack installed/configured. So I will proceed with

> my use of this now "working" machine cautiously and I advise you do

> the same. Clearly, more must be done to complete this "FIX."

Nobody said the problem was fixed. KB949358 merely offers a resolution to

the "reboot loop" issue caused by "the problem".

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

February 24, 2008

Re: Vista constantly rebooting after this week's updates - "Config

On Feb 14, 7:00 pm, Kenneth <Kenn...@discussions.microsoft.com> wrote:

> Same here, tried all the options from the "safe boot" options. Cant get out

> of the cycle. And its also at the stage 3 of 3 im hanging at. Computer was

> just fine untill the update ran and did an automated reboot to install the

> changes

>

> "Christian Brockman" wrote:

> > I am having the exact same problem. I can't even get into Vista to try to

> > change directories as has been suggested elsewhere in this forum. I have

> > tried booting in safe mode and jumping back to system save point. Neither

> > work (as I still get the step 3 of 3 and then another reboot). I really

> > don't want to have to reinstall vista. Help please!

>

> > Christian Brockman

>

> > "Tom Walker" wrote:

>

> > > My son (away at university) has just installed this week's Microsoft updates

> > > and now is unable to get his laptop re-started (it's an Acer Aspire 5633

> > > about a year old).

>

> > > It says "Configuring Updates. Stage 3 of 3 0% Complete.

> > > Then it says "Shutting Down" and restarts the whole cycle. This goes on and

> > > on....

>

> > > He has tried to get it into Safe Mode but it won't, just goes back into the

> > > cycle described above.

>

> > > I've searched on Google and come up with only one hit - that described

> > > identical symptoms and was posted in a blog about three hours ago. There

> > > are some references to the same message related to SP1 installation but my

> > > son is just using the standard Microsoft Update service - not gone near SP1.

>

> > > Is anyone else getting this symptom and has anyone any ideas how to get out

> > > of it without wiping the whole machine?

>

> > > Many thanks for any help.

>

> > > Tom Walker- Hide quoted text -

>

> - Show quoted text -

Did you get anywhere with this problem. I have exactly the same

problem and it is so frustrating...........what do I do?

Carole

February 24, 2008

Re: Vista constantly rebooting after this week's updates - "Config

"PA Bear [MS MVP]" wrote:

> PSS = Product Support Services

>

> Start a free Windows Update support incident request:

> https://support.microsoft.com/oas/default.aspx?gprid=6527

>

> Support for Windows Update:

> http://support.microsoft.com/gp/wusupport

>

> For home users, no-charge support is available by calling 1-866-PCSAFETY in

> the United States and in Canada or by contacting your local Microsoft

> subsidiary. There is no-charge for support calls that are associated with

> security updates. When you call, clearly state that your problem is related

> to a Security Update and cite the update's KB number (e.g., KB123456).

>

> If your problem relates to a Cumulative Security Update for IE, call the

> above number and ask to be transferred to the Consumer IE7 queue (which is

> 47830).

>

> For more information about how to contact your local Microsoft subsidiary

> for security update support issues, visit the International Support Web

> site: http://support.microsoft.com/common/international.aspx

>

> For enterprise customers, support for security updates is available through

> your usual support contacts.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-Windows (IE, OE, Security, Shell/User)

> AumHa VSOP & Admin DTS-L.net

>

> Don wrote:

> > I am having the recycle reboot problem as well. It is on a laptop, but a

> > Dell model.

> >

> > What is Microsoft's PSS???

> >

> > Don Chapman

> >

> > "MowGreen [MVP]" wrote:

> >

> >> Tom, Kenneth, and Christian ...

> >> Are all 3 affected systems Acer laptops ?

> >>

> >> STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell

> >> them ***specifically*** that this was caused by a Security update.

> >> Perhaps it was

> >>

> >> Microsoft Security Bulletin MS08-004 Ã¢â‚¬â€œ Important

> >> Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)

> >>

> >> that caused this issue. Or it could have been

> >>

> >> Microsoft Security Bulletin MS08-007 Ã¢â‚¬â€œ Critical

> >> Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code

> >> Execution (946026)

> >>

> >> There is no-charge support for issues with Security updates:

> >>

> >>> Support

> >>> Ã¢â‚¬Â¢ Customers in the U.S. and Canada can receive technical support from

> >>> Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge

> >>> for support calls that are associated with

> >>> security updates.

> >>> Ã¢â‚¬Â¢ International customers can receive support from their local

> >>> Microsoft subsidiaries. There is no charge for support that is

> >>> associated

> >>> with security updates. For more information about how to contact

> >>> Microsoft for support issues, visit the International Support Web site.

> >>> http://go.microsoft.com/fwlink/?LinkId=21155

> >>

> >> Make them troubleshoot just which update is causing the rebooting. After

> >> all, it was their update

> >> that caused this issue <w>

> >>

> >> MowGreen [MVP 2003-2008]

> >> ===============

> >> *-343-* FDNY

> >> Never Forgotten

> >> ===============

> >>

> >> Kenneth wrote:

> >>

> >>> Same here, tried all the options from the "safe boot" options. Cant get

> >>> out

> >>> of the cycle. And its also at the stage 3 of 3 im hanging at. Computer

> >>> was

> >>> just fine untill the update ran and did an automated reboot to install

> >>> the

> >>> changes

> >>>

> >>> "Christian Brockman" wrote:

> >>>

> >>>> I am having the exact same problem. I can't even get into Vista to try

> >>>> to change directories as has been suggested elsewhere in this forum. I

> >>>> have tried booting in safe mode and jumping back to system save point.

> >>>> Neither work (as I still get the step 3 of 3 and then another reboot).

> >>>> I really don't want to have to reinstall vista. Help please!

> >>>>

> >>>> Christian Brockman

> >>>>

> >>>> "Tom Walker" wrote:

> >>>>

> >>>>> My son (away at university) has just installed this week's Microsoft

> >>>>> updates and now is unable to get his laptop re-started (it's an Acer

> >>>>> Aspire 5633 about a year old).

> >>>>>

> >>>>> It says "Configuring Updates. Stage 3 of 3 0% Complete.

> >>>>> Then it says "Shutting Down" and restarts the whole cycle. This goes

> >>>>> on and on....

> >>>>>

> >>>>> He has tried to get it into Safe Mode but it won't, just goes back

> >>>>> into

> >>>>> the cycle described above.

> >>>>>

> >>>>> I've searched on Google and come up with only one hit - that described

> >>>>> identical symptoms and was posted in a blog about three hours ago.

> >>>>> There are some references to the same message related to SP1

> >>>>> installation but my son is just using the standard Microsoft Update

> >>>>> service - not gone near SP1.

> >>>>>

> >>>>> Is anyone else getting this symptom and has anyone any ideas how to

> >>>>> get

> >>>>> out of it without wiping the whole machine?

> >>>>>

> >>>>> Many thanks for any help.

> >>>>>

> >>>>> Tom Walker

>

February 24, 2008

Re: Vista constantly rebooting after this week's updates - "Config

Thank you PA Bear (and all) for the guidance and direction.

Today I called the PCSAFETY number and a MS tech worked through a number of

attempts to get Vista booted, to no avail. The reason was that, as a Dell

Customer that purchased in Dec, 06, I had no Vista DVD, but instead had the a

Dell "Upgrade Assistant" DVD which did NOT have Vista on it, but instead

assisted me with the download of Vista online. Further, it provided drivers,

et al.

After failing to get the OS booted, the PCSAFETY tech told me to call a MS

number and, with my case #, they'll send me a DVD of Vista Home Premium.

Cross your fingers for me, and again, thanks for being there.

"PA Bear [MS MVP]" wrote:

> PSS = Product Support Services

>

> Start a free Windows Update support incident request:

> https://support.microsoft.com/oas/default.aspx?gprid=6527

>

> Support for Windows Update:

> http://support.microsoft.com/gp/wusupport

>

> For home users, no-charge support is available by calling 1-866-PCSAFETY in

> the United States and in Canada or by contacting your local Microsoft

> subsidiary. There is no-charge for support calls that are associated with

> security updates. When you call, clearly state that your problem is related

> to a Security Update and cite the update's KB number (e.g., KB123456).

>

> If your problem relates to a Cumulative Security Update for IE, call the

> above number and ask to be transferred to the Consumer IE7 queue (which is

> 47830).

>

> For more information about how to contact your local Microsoft subsidiary

> for security update support issues, visit the International Support Web

> site: http://support.microsoft.com/common/international.aspx

>

> For enterprise customers, support for security updates is available through

> your usual support contacts.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-Windows (IE, OE, Security, Shell/User)

> AumHa VSOP & Admin DTS-L.net

>

> Don wrote:

> > I am having the recycle reboot problem as well. It is on a laptop, but a

> > Dell model.

> >

> > What is Microsoft's PSS???

> >

> > Don Chapman

> >

> > "MowGreen [MVP]" wrote:

> >

> >> Tom, Kenneth, and Christian ...

> >> Are all 3 affected systems Acer laptops ?

> >>

> >> STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell

> >> them ***specifically*** that this was caused by a Security update.

> >> Perhaps it was

> >>

> >> Microsoft Security Bulletin MS08-004 Ã¢â‚¬â€œ Important

> >> Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)

> >>

> >> that caused this issue. Or it could have been

> >>

> >> Microsoft Security Bulletin MS08-007 Ã¢â‚¬â€œ Critical

> >> Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code

> >> Execution (946026)

> >>

> >> There is no-charge support for issues with Security updates:

> >>

> >>> Support

> >>> Ã¢â‚¬Â¢ Customers in the U.S. and Canada can receive technical support from

> >>> Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge

> >>> for support calls that are associated with

> >>> security updates.

> >>> Ã¢â‚¬Â¢ International customers can receive support from their local

> >>> Microsoft subsidiaries. There is no charge for support that is

> >>> associated

> >>> with security updates. For more information about how to contact

> >>> Microsoft for support issues, visit the International Support Web site.

> >>> http://go.microsoft.com/fwlink/?LinkId=21155

> >>

> >> Make them troubleshoot just which update is causing the rebooting. After

> >> all, it was their update

> >> that caused this issue <w>

> >>

> >> MowGreen [MVP 2003-2008]

> >> ===============

> >> *-343-* FDNY

> >> Never Forgotten

> >> ===============

> >>

> >> Kenneth wrote:

> >>

> >>> Same here, tried all the options from the "safe boot" options. Cant get

> >>> out

> >>> of the cycle. And its also at the stage 3 of 3 im hanging at. Computer

> >>> was

> >>> just fine untill the update ran and did an automated reboot to install

> >>> the

> >>> changes

> >>>

> >>> "Christian Brockman" wrote:

> >>>

> >>>> I am having the exact same problem. I can't even get into Vista to try

> >>>> to change directories as has been suggested elsewhere in this forum. I

> >>>> have tried booting in safe mode and jumping back to system save point.

> >>>> Neither work (as I still get the step 3 of 3 and then another reboot).

> >>>> I really don't want to have to reinstall vista. Help please!

> >>>>

> >>>> Christian Brockman

> >>>>

> >>>> "Tom Walker" wrote:

> >>>>

> >>>>> My son (away at university) has just installed this week's Microsoft

> >>>>> updates and now is unable to get his laptop re-started (it's an Acer

> >>>>> Aspire 5633 about a year old).

> >>>>>

> >>>>> It says "Configuring Updates. Stage 3 of 3 0% Complete.

> >>>>> Then it says "Shutting Down" and restarts the whole cycle. This goes

> >>>>> on and on....

> >>>>>

> >>>>> He has tried to get it into Safe Mode but it won't, just goes back

> >>>>> into

> >>>>> the cycle described above.

> >>>>>

> >>>>> I've searched on Google and come up with only one hit - that described

> >>>>> identical symptoms and was posted in a blog about three hours ago.

> >>>>> There are some references to the same message related to SP1

> >>>>> installation but my son is just using the standard Microsoft Update

> >>>>> service - not gone near SP1.

> >>>>>

> >>>>> Is anyone else getting this symptom and has anyone any ideas how to

> >>>>> get

> >>>>> out of it without wiping the whole machine?

> >>>>>

> >>>>> Many thanks for any help.

> >>>>>

> >>>>> Tom Walker

>

February 25, 2008

RE: Vista constantly rebooting after this week's updates - "Configurin

I had the same problem after the "12FEB08 Security update", after which my

computer was so secure that it went into the endles restarting loop.

After letting it run all night after all it said: "Do not turn off

computer" and we do as we are told I went on the internet using a Windows XP

computer (FORTUNATELY it has not been replaced by VVVVIIIISSSSTTTTTAAAA the

sssllllooowwweeesssstttt Windows ever the 'This program does not respond'

operating system even slower than my old Pentium 1 166MMX) only to find out

that a lot of people had (and still have) the same problem.

Quickly it was obvious that it had to do with automatic updates and that I

had to find out what update caused the problem and: when!

Reading dozens of messages like yours it became obvious that the infamous

update happened on 12FEB08.

After going on to the Microsoft site and having read about the update and

all the wonderfull stuff that was now going to be solved (as far as I

gathered they are only covering up security issues and probably fixing

problems that they were unable to foresee when writing the code...) it was

not obvious which one of the 'updates' caused the 'stage 3 of 3' problem.

So to get the computer started again, I put in the installation DVD,

selected a restore point to a date older than 12FEB08 got the machine back

in business and SWITCHED OFF (very important!!!!) the automatic updates. (It

was stupid to leave it on in the first place)

Then I wrote an email to techsupport explaining the problem, got an answer a

few days later telling me that since I live in Europe they would not be

responsible for such problems (LOL) and I should contact the 'local'

Micisoft which I did:

I basically asked them if they were aware of the described problem and if

they could tell me which update was likely to have caused the described

problem.

Today almost 2 weeks later, I still have no answer.

But this is probably due to the fact that all their computers are stuck in

the 'configuring updates: stage 3 of 3 (96%). Do not turn off computer' and

they come to work everyday and watch their computers starting up over and

over again and having the time of their live....

In fact, thinking about it, I can now understand why Bill Gates retired...

February 25, 2008

Re: Vista constantly rebooting after this week's updates - "Config

YW & thanks for your feedback.

IIRC, when you download Vista or Office, there is a further option to

download an ISO of the application which can be used to burn a DVD.

When we first saw that Vista, Office, et al. was going to be offered for

online purchase and download, we figured we'd eventually see issues such as

yours. Guess we were spot on.

--

~PA Bear

PalofAl wrote:

> Thank you PA Bear (and all) for the guidance and direction.

>

> Today I called the PCSAFETY number and a MS tech worked through a number

> of

> attempts to get Vista booted, to no avail. The reason was that, as a Dell

> Customer that purchased in Dec, 06, I had no Vista DVD, but instead had

> the

> a Dell "Upgrade Assistant" DVD which did NOT have Vista on it, but instead

> assisted me with the download of Vista online. Further, it provided

> drivers, et al.

>

> After failing to get the OS booted, the PCSAFETY tech told me to call a MS

> number and, with my case #, they'll send me a DVD of Vista Home Premium.

>

> Cross your fingers for me, and again, thanks for being there.

>

> "PA Bear [MS MVP]" wrote:

>

>> PSS = Product Support Services

>>

>> Start a free Windows Update support incident request:

>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>

>> Support for Windows Update:

>> http://support.microsoft.com/gp/wusupport

>>

>> For home users, no-charge support is available by calling 1-866-PCSAFETY

>> in

>> the United States and in Canada or by contacting your local Microsoft

>> subsidiary. There is no-charge for support calls that are associated

>> with

>> security updates. When you call, clearly state that your problem is

>> related to a Security Update and cite the update's KB number (e.g.,

>> KB123456).

>>

>> If your problem relates to a Cumulative Security Update for IE, call the

>> above number and ask to be transferred to the Consumer IE7 queue (which

>> is

>> 47830).

>>

>> For more information about how to contact your local Microsoft subsidiary

>> for security update support issues, visit the International Support Web

>> site: http://support.microsoft.com/common/international.aspx

>>

>> For enterprise customers, support for security updates is available

>> through

>> your usual support contacts.

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-Windows (IE, OE, Security, Shell/User)

>> AumHa VSOP & Admin DTS-L.net

>>

>> Don wrote:

>>> I am having the recycle reboot problem as well. It is on a laptop, but

>>> a

>>> Dell model.

>>>

>>> What is Microsoft's PSS???

>>>

>>> Don Chapman

>>>

>>> "MowGreen [MVP]" wrote:

>>>

>>>> Tom, Kenneth, and Christian ...

>>>> Are all 3 affected systems Acer laptops ?

>>>>

>>>> STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell

>>>> them ***specifically*** that this was caused by a Security update.

>>>> Perhaps it was

>>>>

>>>> Microsoft Security Bulletin MS08-004 Ã¢â‚¬â€œ Important

>>>> Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)

>>>>

>>>> that caused this issue. Or it could have been

>>>>

>>>> Microsoft Security Bulletin MS08-007 Ã¢â‚¬â€œ Critical

>>>> Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code

>>>> Execution (946026)

>>>>

>>>> There is no-charge support for issues with Security updates:

>>>>

>>>>> Support

>>>>> Ã¢â‚¬Â¢ Customers in the U.S. and Canada can receive technical support

>>>>> from Microsoft Product Support Services at 1-866-PCSAFETY. There is no

>>>>> charge for support calls that are associated with

>>>>> security updates.

>>>>> Ã¢â‚¬Â¢ International customers can receive support from their local

>>>>> Microsoft subsidiaries. There is no charge for support that is

>>>>> associated

>>>>> with security updates. For more information about how to contact

>>>>> Microsoft for support issues, visit the International Support Web

>>>>> site.

>>>>> http://go.microsoft.com/fwlink/?LinkId=21155

>>>>

>>>> Make them troubleshoot just which update is causing the rebooting.

>>>> After

>>>> all, it was their update

>>>> that caused this issue <w>

>>>>

>>>> MowGreen [MVP 2003-2008]

>>>> ===============

>>>> *-343-* FDNY

>>>> Never Forgotten

>>>> ===============

>>>>

>>>> Kenneth wrote:

>>>>

>>>>> Same here, tried all the options from the "safe boot" options. Cant

>>>>> get

>>>>> out

>>>>> of the cycle. And its also at the stage 3 of 3 im hanging at. Computer

>>>>> was

>>>>> just fine untill the update ran and did an automated reboot to install

>>>>> the

>>>>> changes

>>>>>

>>>>> "Christian Brockman" wrote:

>>>>>

>>>>>> I am having the exact same problem. I can't even get into Vista to

>>>>>> try

>>>>>> to change directories as has been suggested elsewhere in this forum.

>>>>>> I

>>>>>> have tried booting in safe mode and jumping back to system save

>>>>>> point.

>>>>>> Neither work (as I still get the step 3 of 3 and then another

>>>>>> reboot).

>>>>>> I really don't want to have to reinstall vista. Help please!

>>>>>>

>>>>>> Christian Brockman

>>>>>>

>>>>>> "Tom Walker" wrote:

>>>>>>

>>>>>>> My son (away at university) has just installed this week's Microsoft

>>>>>>> updates and now is unable to get his laptop re-started (it's an Acer

>>>>>>> Aspire 5633 about a year old).

>>>>>>>

>>>>>>> It says "Configuring Updates. Stage 3 of 3 0% Complete.

>>>>>>> Then it says "Shutting Down" and restarts the whole cycle. This

>>>>>>> goes

>>>>>>> on and on....

>>>>>>>

>>>>>>> He has tried to get it into Safe Mode but it won't, just goes back

>>>>>>> into

>>>>>>> the cycle described above.

>>>>>>>

>>>>>>> I've searched on Google and come up with only one hit - that

>>>>>>> described

>>>>>>> identical symptoms and was posted in a blog about three hours ago.

>>>>>>> There are some references to the same message related to SP1

>>>>>>> installation but my son is just using the standard Microsoft Update

>>>>>>> service - not gone near SP1.

>>>>>>>

>>>>>>> Is anyone else getting this symptom and has anyone any ideas how to

>>>>>>> get

>>>>>>> out of it without wiping the whole machine?

>>>>>>>

>>>>>>> Many thanks for any help.

>>>>>>>

>>>>>>> Tom Walker

March 14, 2008

RE: Vista constantly rebooting after this week's updates - "Configurin

"Tom Walker" wrote:

> My son (away at university) has just installed this week's Microsoft updates

> and now is unable to get his laptop re-started (it's an Acer Aspire 5633

> about a year old).

>

> It says "Configuring Updates. Stage 3 of 3 0% Complete.

> Then it says "Shutting Down" and restarts the whole cycle. This goes on and

> on....

>

> He has tried to get it into Safe Mode but it won't, just goes back into the

> cycle described above.

>

> I've searched on Google and come up with only one hit - that described

> identical symptoms and was posted in a blog about three hours ago. There

> are some references to the same message related to SP1 installation but my

> son is just using the standard Microsoft Update service - not gone near SP1.

>

> Is anyone else getting this symptom and has anyone any ideas how to get out

> of it without wiping the whole machine?

>

> Many thanks for any help.

>

> Tom Walker

>

March 14, 2008

RE: Vista constantly rebooting after this week's updates - "Config

"Kenneth" wrote:

> Same here, tried all the options from the "safe boot" options. Cant get out

> of the cycle. And its also at the stage 3 of 3 im hanging at. Computer was

> just fine untill the update ran and did an automated reboot to install the

> changes

>

> "Christian Brockman" wrote:

>

> > I am having the exact same problem. I can't even get into Vista to try to

> > change directories as has been suggested elsewhere in this forum. I have

> > tried booting in safe mode and jumping back to system save point. Neither

> > work (as I still get the step 3 of 3 and then another reboot). I really

> > don't want to have to reinstall vista. Help please!

> >

> > Christian Brockman

> >

> > "Tom Walker" wrote:

> >

> > > My son (away at university) has just installed this week's Microsoft updates

> > > and now is unable to get his laptop re-started (it's an Acer Aspire 5633

> > > about a year old).

> > >

> > > It says "Configuring Updates. Stage 3 of 3 0% Complete.

> > > Then it says "Shutting Down" and restarts the whole cycle. This goes on and

> > > on....

> > >

> > > He has tried to get it into Safe Mode but it won't, just goes back into the

> > > cycle described above.

> > >

> > > I've searched on Google and come up with only one hit - that described

> > > identical symptoms and was posted in a blog about three hours ago. There

> > > are some references to the same message related to SP1 installation but my

> > > son is just using the standard Microsoft Update service - not gone near SP1.

> > >

> > > Is anyone else getting this symptom and has anyone any ideas how to get out

> > > of it without wiping the whole machine?

> > >

> > > Many thanks for any help.

> > >

> > > Tom Walker

> > >

> > > I had the same problem, I am sick of vista and after this fiasco I hit f1 and did a recovery and re-installed windows Xp from back-up discs I had recorded 3.years ago.(I recently did an upgrade to premium).

Perhaps microsoft will get its act to-gether eventually.

CLIVE

May 17, 2008

Re: Vista constantly rebooting after this week's updates - "Config

I have a Toshiba and it's doing the same damn thing. Did any of those of you

who got through to tech support happen to get the number of the update so I

can talk to them about it?

June 16, 2008

Re: Vista constantly rebooting after this week's updates - "Config

uI have the exact same problem, with my Acer E571, after the last Vista

upgrade, it hung and then would not reboot past first page. When I finally

got it to bring up the Restore options, it stated that NO restore points were

found, Strange, NOT even the eAcer back-up on the D: drive.. After contacting

Acer Supoort, the assistant said to reboot while holding down the ALT key and

continue to press the F10 key, as this may actually help reset everything,

but it didnt help. Any suggestions please.

"MowGreen [MVP]" wrote:

> Tom, Kenneth, and Christian ...

> Are all 3 affected systems Acer laptops ?

>

> STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell

> them ***specifically*** that this was caused by a Security update.

> Perhaps it was

>

> Microsoft Security Bulletin MS08-004 â€“ Important

> Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)

>

> that caused this issue. Or it could have been

>

> Microsoft Security Bulletin MS08-007 â€“ Critical

> Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code

> Execution (946026)

>

> There is no-charge support for issues with Security updates:

>

> > Support

> > â€¢ Customers in the U.S. and Canada can receive technical support from Microsoft Product Support

> > Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with

> > security updates.

> > â€¢ International customers can receive support from their local Microsoft subsidiaries. There is no

> > charge for support that is associated with security updates. For more information about how to

> > contact Microsoft for support issues, visit the International Support Web site.

> > http://go.microsoft.com/fwlink/?LinkId=21155

>

> Make them troubleshoot just which update is causing the rebooting. After

> all, it was their update

> that caused this issue <w>

>

> MowGreen [MVP 2003-2008]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

> Kenneth wrote:

>

> > Same here, tried all the options from the "safe boot" options. Cant get out

> > of the cycle. And its also at the stage 3 of 3 im hanging at. Computer was

> > just fine untill the update ran and did an automated reboot to install the

> > changes

> >

> > "Christian Brockman" wrote:

> >

> >>I am having the exact same problem. I can't even get into Vista to try to

> >>change directories as has been suggested elsewhere in this forum. I have

> >>tried booting in safe mode and jumping back to system save point. Neither

> >>work (as I still get the step 3 of 3 and then another reboot). I really

> >>don't want to have to reinstall vista. Help please!

> >>

> >>Christian Brockman

> >>

> >>"Tom Walker" wrote:

> >>

> >>>My son (away at university) has just installed this week's Microsoft updates

> >>>and now is unable to get his laptop re-started (it's an Acer Aspire 5633

> >>>about a year old).

> >>>

> >>>It says "Configuring Updates. Stage 3 of 3 0% Complete.

> >>>Then it says "Shutting Down" and restarts the whole cycle. This goes on and

> >>>on....

> >>>

> >>>He has tried to get it into Safe Mode but it won't, just goes back into the

> >>>cycle described above.

> >>>

> >>>I've searched on Google and come up with only one hit - that described

> >>>identical symptoms and was posted in a blog about three hours ago. There

> >>>are some references to the same message related to SP1 installation but my

> >>>son is just using the standard Microsoft Update service - not gone near SP1.

> >>>

> >>>Is anyone else getting this symptom and has anyone any ideas how to get out

> >>>of it without wiping the whole machine?

> >>>

> >>>Many thanks for any help.

> >>>

> >>>Tom Walker

> >>>

>

September 11, 2008

RE: Vista constantly rebooting after this week's updates - "Config

"clive" wrote:

>

> "Tom Walker" wrote:

>

> > My son (away at university) has just installed this week's Microsoft updates

> > and now is unable to get his laptop re-started (it's an Acer Aspire 5633

> > about a year old).

> >

> > It says "Configuring Updates. Stage 3 of 3 0% Complete.

> > Then it says "Shutting Down" and restarts the whole cycle. This goes on and

> > on....

> >

> > He has tried to get it into Safe Mode but it won't, just goes back into the

> > cycle described above.

> >

> > I've searched on Google and come up with only one hit - that described

> > identical symptoms and was posted in a blog about three hours ago. There

> > are some references to the same message related to SP1 installation but my

> > son is just using the standard Microsoft Update service - not gone near SP1.

> >

> > Is anyone else getting this symptom and has anyone any ideas how to get out

> > of it without wiping the whole machine?

> >

> > Many thanks for any help.

> >

> > Tom Walker

> >

September 11, 2008

RE: Vista constantly rebooting after this week's updates - "Config

What luck, my daughter just got the update 7 months later. Has anyone figured

out how to fix it if you don't have a install disc???

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