worm in messanger

[Guest mic and ronnie]

hello today we got a worm in messanger and i cant get the avast program to

stop telling me as when we open messanger it comes on and closes the page

before you can get to your emails avast detected the virus but i cant do

anything with messanger

[Guest Shenan Stanley]

mic and ronnie wrote:

> hello today we got a worm in messanger and i cant get the avast

> program to stop telling me as when we open messanger it comes on

> and closes the page before you can get to your emails avast

> detected the virus but i cant do anything with messanger

 

What is "messanger"?

 

Do you mean "MSN Messenger"? If so - what version?

What version of Avast?

 

You should likely uninstall "messanger" (Control Panel --> Add or Remove

Programs) and then do a full scan with Avast! and then reboot and reinstall

"messanger".

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

[Guest PA Bear]

And your problem as it pertains to Windows Update...?

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v1.99.1

(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html,

http://forums.subratam.org/index.php?showforum=7,

http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert

analysis, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin DTS-L.org

 

 

mic and ronnie wrote:

> hello today we got a worm in messanger and i cant get the avast program to

> stop telling me as when we open messanger it comes on and closes the page

> before you can get to your emails avast detected the virus but i cant do

> anything with messanger