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Can't download one update...


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Guest Noozer
Posted

I am offered the following optional hardware update from the Microsoft

Update website: "Microsoft HID Non-User Input Data Filter".

 

I select the update to install, but it fails. I'm not given any error

message, except that I should check my installation history. The history

doesn't tell me anything about why it failed.

 

Now when I select it, I am told that it's already downloaded and ready to

install.

 

Why won't it complete? How can I delete the downloaded version and

redownload this update?

Guest MowGreen [MVP]
Posted

The screen saver does not work when you use a Microsoft wireless

pointing device on a Windows Vista-based computer

http://support.microsoft.com/kb/911895

 

If the above issue is not occurring then suggest you hide the update the

next time it's offered. UNcheck the box next to it, click OK.

Put a check in the box next to " Do not show me these updates again "

Click OK

 

If the above issue IS occurring then go here:

http://go.microsoft.com/fwlink/?LinkId=66111

[ This URL *may* work, too:

http://test.catalog.update.microsoft.com/v7/site/Home.aspx ]

 

Enter this in the Search field - Microsoft HID Non-User Input Data Filter

Click Search

There were 2 driver packages available when I checked it and,

unfortunately, there is little information for Vista other then it being

listed as for 'Windows Vista,Windows XP'

That's the second package listed and it *appears* as though it's for

Vista 32 bit

Download that driver package and save it

When the download completes *right click it* and choose 'Run as

administrator'

Hopefully, that will get it installed

 

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

Noozer wrote:

> I am offered the following optional hardware update from the Microsoft

> Update website: "Microsoft HID Non-User Input Data Filter".

>

> I select the update to install, but it fails. I'm not given any error

> message, except that I should check my installation history. The history

> doesn't tell me anything about why it failed.

>

> Now when I select it, I am told that it's already downloaded and ready to

> install.

>

> Why won't it complete? How can I delete the downloaded version and

> redownload this update?

>

>

Guest Noozer
Posted

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message

news:uTLw04U0HHA.464@TK2MSFTNGP02.phx.gbl...

> The screen saver does not work when you use a Microsoft wireless pointing

> device on a Windows Vista-based computer

> http://support.microsoft.com/kb/911895

>

> If the above issue is not occurring then suggest you hide the update the

> next time it's offered. UNcheck the box next to it, click OK.

> Put a check in the box next to " Do not show me these updates again "

> Click OK

>

> If the above issue IS occurring then go here:

> http://go.microsoft.com/fwlink/?LinkId=66111

> [ This URL *may* work, too:

> http://test.catalog.update.microsoft.com/v7/site/Home.aspx ]

 

Thanks for the links.

 

That has to be the STUPIDEST distribution system I've ever seen. It doesn't

follow ANY security rules. Required popups, ActiveX controls, etc. It

doesn't even let me do a download. The page has to stuff it someone on my

hard drive instead.

Guest Noozer
Posted

> If the above issue IS occurring then go here:

> http://go.microsoft.com/fwlink/?LinkId=66111

> [ This URL *may* work, too:

> http://test.catalog.update.microsoft.com/v7/site/Home.aspx ]

>

> Enter this in the Search field - Microsoft HID Non-User Input Data Filter

> Click Search

> There were 2 driver packages available when I checked it and,

> unfortunately, there is little information for Vista other then it being

> listed as for 'Windows Vista,Windows XP'

> That's the second package listed and it *appears* as though it's for Vista

> 32 bit

> Download that driver package and save it

> When the download completes *right click it* and choose 'Run as

> administrator'

> Hopefully, that will get it installed

 

It ends up being a CAB file. No installer provided at all, nor any

installation instructions. Definately not anything I could make use of.

Guest Noozer
Posted

"Noozer" <dont.spam@me.here> wrote in message

news:eljbd9H0HHA.1188@TK2MSFTNGP04.phx.gbl...

>I am offered the following optional hardware update from the Microsoft

>Update website: "Microsoft HID Non-User Input Data Filter".

>

> I select the update to install, but it fails. I'm not given any error

> message, except that I should check my installation history. The history

> doesn't tell me anything about why it failed.

>

> Now when I select it, I am told that it's already downloaded and ready to

> install.

>

> Why won't it complete? How can I delete the downloaded version and

> redownload this update?

 

I just found the WindowsUpdate.log file and found the following after doing

a Microsoft Update:

 

Handler :: START :: Handler: Driver Install

Handler :::::::::

Handler : Updates to install = 1

Handler Device id = HID\Vid_045e&Pid_00e1&Rev_0007&Col01

Handler

DriverPingback=1|1|HID\Vid_045e&Pid_00e1&Rev_0007&Col01|2001-07-01|5.1.2600.2180|0x1003|0|0|Microsoft|Microsoft|HID-compliant

consumer control device|hid_device_up:000c_u:0001

Handler WARNING: Driver install of {C32984CF-351C-46FF-887A-4ACDFCEC837B} on

HID\VID_045E&PID_00E1&COL01 failed with error 80070643 mapping to error

8024200B

Handler : WARNING: Exit code = 0x8024200B

Handler :::::::::

Handler :: END :: Handler: Driver Install

Guest MowGreen [MVP]
Posted

The MU Product Team asks for feedback on the Microsoft Update Catalog,

Noozer. Why not give it directly to them ? :

> Welcome to the Microsoft Update Catalog Beta site! We want your feedback!

 

http://blogs.technet.com/mu/contact.aspx

 

AFAIK, the beta for the MU Catalog is over. I haven't done any

downloading for Vista so I can't say just what form nor how to install

what's offered there.

 

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

Noozer wrote:

> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message

> news:uTLw04U0HHA.464@TK2MSFTNGP02.phx.gbl...

>

>>The screen saver does not work when you use a Microsoft wireless pointing

>>device on a Windows Vista-based computer

>>http://support.microsoft.com/kb/911895

>>

>>If the above issue is not occurring then suggest you hide the update the

>>next time it's offered. UNcheck the box next to it, click OK.

>>Put a check in the box next to " Do not show me these updates again "

>>Click OK

>>

>>If the above issue IS occurring then go here:

>>http://go.microsoft.com/fwlink/?LinkId=66111

>>[ This URL *may* work, too:

>>http://test.catalog.update.microsoft.com/v7/site/Home.aspx ]

>

>

> Thanks for the links.

>

> That has to be the STUPIDEST distribution system I've ever seen. It doesn't

> follow ANY security rules. Required popups, ActiveX controls, etc. It

> doesn't even let me do a download. The page has to stuff it someone on my

> hard drive instead.

>

>

Guest MowGreen [MVP]
Posted

Please check the WindowsUpdate.log located in %userprofile%

Just enter that in the Search line and then drill down to the log.

Perhaps there will be more information available there ?

 

The ONLY explanation that MS offers up for 80070643 and Vista is for

updating Office

0x8024200B = The installer failed to install (uninstall) one or more updates

 

Not very helpful, to put it mildly.

 

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

 

Noozer wrote:

> "Noozer" <dont.spam@me.here> wrote in message

> news:eljbd9H0HHA.1188@TK2MSFTNGP04.phx.gbl...

>

>>I am offered the following optional hardware update from the Microsoft

>>Update website: "Microsoft HID Non-User Input Data Filter".

>>

>>I select the update to install, but it fails. I'm not given any error

>>message, except that I should check my installation history. The history

>>doesn't tell me anything about why it failed.

>>

>>Now when I select it, I am told that it's already downloaded and ready to

>>install.

>>

>>Why won't it complete? How can I delete the downloaded version and

>>redownload this update?

>

>

> I just found the WindowsUpdate.log file and found the following after doing

> a Microsoft Update:

>

> Handler :: START :: Handler: Driver Install

> Handler :::::::::

> Handler : Updates to install = 1

> Handler Device id = HID\Vid_045e&Pid_00e1&Rev_0007&Col01

> Handler

> DriverPingback=1|1|HID\Vid_045e&Pid_00e1&Rev_0007&Col01|2001-07-01|5.1.2600.2180|0x1003|0|0|Microsoft|Microsoft|HID-compliant

> consumer control device|hid_device_up:000c_u:0001

> Handler WARNING: Driver install of {C32984CF-351C-46FF-887A-4ACDFCEC837B} on

> HID\VID_045E&PID_00E1&COL01 failed with error 80070643 mapping to error

> 8024200B

> Handler : WARNING: Exit code = 0x8024200B

> Handler :::::::::

> Handler :: END :: Handler: Driver Install

>

>

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