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How to Fix Error 800737712


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Guest lbp1126
Posted

After trying a number of the suggested fixes when Vista failed to install

updates and gave me error message 80073712 I came up with a procedure,

modified from other's suggestions, that worked.

 

1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files

 

2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml

to c:\windows\winsxs\pending.bak

 

3. Follow instructions to Reboot the System. When you do you will get a

message on reboot that some system component or functions may not have

connected or a similar message . Just ignore those messages and go to

Internet Explorer and type in

http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-86.exe

and when prompted, tell it to run the file. This will manually install

windows update agent. Answer yes when prompted if you want to install this

and ultimately it will tell you to reboot once more.

 

4. When you reboot it will probably say it is reconfiguring updates. When

done go to IE Tools and click on update and it should install all of the back

updates. Then reboot once more - hold your breath while it goes through the

familiar Reconfiguring Updates Message and eventuallythey will all be

installed (I had 20) and the problem will be solved!

 

Hope this works on your computer. Best of Luck.

Guest lbp1126
Posted

After Posting I noticed I had mis-typed the heading. It is error 80073712

That this fixes. I typed an extra 7 in the original post

 

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install

> updates and gave me error message 80073712 I came up with a procedure,

> modified from other's suggestions, that worked.

>

> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files

>

> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml

> to c:\windows\winsxs\pending.bak

>

> 3. Follow instructions to Reboot the System. When you do you will get a

> message on reboot that some system component or functions may not have

> connected or a similar message . Just ignore those messages and go to

> Internet Explorer and type in

> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-86.exe

> and when prompted, tell it to run the file. This will manually install

> windows update agent. Answer yes when prompted if you want to install this

> and ultimately it will tell you to reboot once more.

>

> 4. When you reboot it will probably say it is reconfiguring updates. When

> done go to IE Tools and click on update and it should install all of the back

> updates. Then reboot once more - hold your breath while it goes through the

> familiar Reconfiguring Updates Message and eventuallythey will all be

> installed (I had 20) and the problem will be solved!

>

> Hope this works on your computer. Best of Luck.

Guest abbottx4
Posted

lbp:

When I go to the link for the update agent, I get the infamous "Page Cannot

Be Found" message. Is your link wrong?

 

"lbp1126" wrote:

> After Posting I noticed I had mis-typed the heading. It is error 80073712

> That this fixes. I typed an extra 7 in the original post

>

> "lbp1126" wrote:

>

> > After trying a number of the suggested fixes when Vista failed to install

> > updates and gave me error message 80073712 I came up with a procedure,

> > modified from other's suggestions, that worked.

> >

> > 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files

> >

> > 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml

> > to c:\windows\winsxs\pending.bak

> >

> > 3. Follow instructions to Reboot the System. When you do you will get a

> > message on reboot that some system component or functions may not have

> > connected or a similar message . Just ignore those messages and go to

> > Internet Explorer and type in

> > http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-86.exe

> > and when prompted, tell it to run the file. This will manually install

> > windows update agent. Answer yes when prompted if you want to install this

> > and ultimately it will tell you to reboot once more.

> >

> > 4. When you reboot it will probably say it is reconfiguring updates. When

> > done go to IE Tools and click on update and it should install all of the back

> > updates. Then reboot once more - hold your breath while it goes through the

> > familiar Reconfiguring Updates Message and eventuallythey will all be

> > installed (I had 20) and the problem will be solved!

> >

> > Hope this works on your computer. Best of Luck.

Guest bigben47
Posted

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install

> updates and gave me error message 80073712 I came up with a procedure,

> modified from other's suggestions, that worked.

>

> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files

>

> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml

> to c:\windows\winsxs\pending.bak

>

> 3. Follow instructions to Reboot the System. When you do you will get a

> message on reboot that some system component or functions may not have

> connected or a similar message . Just ignore those messages and go to

> Internet Explorer and type in

> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-86.exe

> and when prompted, tell it to run the file. This will manually install

> windows update agent. Answer yes when prompted if you want to install this

> and ultimately it will tell you to reboot once more.

>

> 4. When you reboot it will probably say it is reconfiguring updates. When

> done go to IE Tools and click on update and it should install all of the back

> updates. Then reboot once more - hold your breath while it goes through the

> familiar Reconfiguring Updates Message and eventuallythey will all be

> installed (I had 20) and the problem will be solved!

>

> Hope this works on your computer. Best of Luck.

Guest bigben47
Posted

tried that but gipo says the sourse file name is incorrect

 

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install

> updates and gave me error message 80073712 I came up with a procedure,

> modified from other's suggestions, that worked.

>

> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files

>

> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml

> to c:\windows\winsxs\pending.bak

>

> 3. Follow instructions to Reboot the System. When you do you will get a

> message on reboot that some system component or functions may not have

> connected or a similar message . Just ignore those messages and go to

> Internet Explorer and type in

> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-86.exe

> and when prompted, tell it to run the file. This will manually install

> windows update agent. Answer yes when prompted if you want to install this

> and ultimately it will tell you to reboot once more.

>

> 4. When you reboot it will probably say it is reconfiguring updates. When

> done go to IE Tools and click on update and it should install all of the back

> updates. Then reboot once more - hold your breath while it goes through the

> familiar Reconfiguring Updates Message and eventuallythey will all be

> installed (I had 20) and the problem will be solved!

>

> Hope this works on your computer. Best of Luck.

Guest bigben47
Posted

tried that loads of time still tells me that i have given wrond file name ??

 

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install

> updates and gave me error message 80073712 I came up with a procedure,

> modified from other's suggestions, that worked.

>

> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files

>

> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml

> to c:\windows\winsxs\pending.bak

>

> 3. Follow instructions to Reboot the System. When you do you will get a

> message on reboot that some system component or functions may not have

> connected or a similar message . Just ignore those messages and go to

> Internet Explorer and type in

> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-86.exe

> and when prompted, tell it to run the file. This will manually install

> windows update agent. Answer yes when prompted if you want to install this

> and ultimately it will tell you to reboot once more.

>

> 4. When you reboot it will probably say it is reconfiguring updates. When

> done go to IE Tools and click on update and it should install all of the back

> updates. Then reboot once more - hold your breath while it goes through the

> familiar Reconfiguring Updates Message and eventuallythey will all be

> installed (I had 20) and the problem will be solved!

>

> Hope this works on your computer. Best of Luck.

Guest kearnemj
Posted

i have noticed several others, as well as myself, who do not even have the

pending.xml file in the winsxs folder at all. does anyone know of a solution

for this? I am beginning to think the only fix is to reinstall windows.

 

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install

> updates and gave me error message 80073712 I came up with a procedure,

> modified from other's suggestions, that worked.

>

> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files

>

> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml

> to c:\windows\winsxs\pending.bak

>

> 3. Follow instructions to Reboot the System. When you do you will get a

> message on reboot that some system component or functions may not have

> connected or a similar message . Just ignore those messages and go to

> Internet Explorer and type in

> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-86.exe

> and when prompted, tell it to run the file. This will manually install

> windows update agent. Answer yes when prompted if you want to install this

> and ultimately it will tell you to reboot once more.

>

> 4. When you reboot it will probably say it is reconfiguring updates. When

> done go to IE Tools and click on update and it should install all of the back

> updates. Then reboot once more - hold your breath while it goes through the

> familiar Reconfiguring Updates Message and eventuallythey will all be

> installed (I had 20) and the problem will be solved!

>

> Hope this works on your computer. Best of Luck.

  • 3 weeks later...
Guest Budilike
Posted

I too do not have this file on a brand new computer pre-loaded with Vista

Home Premium.

 

"kearnemj" wrote:

> i have noticed several others, as well as myself, who do not even have the

> pending.xml file in the winsxs folder at all. does anyone know of a solution

> for this? I am beginning to think the only fix is to reinstall windows.

>

Guest adonai.andrade
Posted

Solution to 80073712.

 

I have set my user as owner of c:\windows\winsxs\pending.xml, gave

modify permission also.

 

Edited c:\windows\winsxs\pending.xml, cleanup all information (off

course i hade mad a backup first).

 

After this i have opened windows update and check for new updates.

  • 4 weeks later...
Guest Mohit Kapoor
Posted

Some steps you can try and I am sure it will resolve the issue.

 

1.From admin command prompt type net stop wuauserv and net stop cryptsvc and

then delete the softwaredistribution and catroot2 folder under c:\windows and

c:\windows\system32 respectively.

 

2.Look for these files under c:\windows\winsxs

Pending.xml and Pending.grl

Take the ownership of these files and delete them.

Along with this also check if you have these values under registry

 

• PendingXmldentifier

• NextQueueEntryIndex

• AdvancedInstallersNeedResolving

 

in the location HKLM/Components

 

If present delete them as well.

 

3.Run from admin command prompt

reg delete HKLM\COMPONENTS /v StoreDirty

 

Restart the computer and try updating again.

 

If issue still remains try these

 

1.Install WindowsUpdateAgent30-x86.exe

from

http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

save to the desktop, and run from an elevated command prompt, adding

/wuforce to the end of the command

 

 

2.Uninstall any antivirus or firewall software.

 

3.try running sfc scan in the WinRE ( sfc /scannow /offbootdir=C:\

/offwindir=C:\windows )

 

All the Best!!

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install

> updates and gave me error message 80073712 I came up with a procedure,

> modified from other's suggestions, that worked.

>

> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files

>

> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml

> to c:\windows\winsxs\pending.bak

>

> 3. Follow instructions to Reboot the System. When you do you will get a

> message on reboot that some system component or functions may not have

> connected or a similar message . Just ignore those messages and go to

> Internet Explorer and type in

> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-86.exe

> and when prompted, tell it to run the file. This will manually install

> windows update agent. Answer yes when prompted if you want to install this

> and ultimately it will tell you to reboot once more.

>

> 4. When you reboot it will probably say it is reconfiguring updates. When

> done go to IE Tools and click on update and it should install all of the back

> updates. Then reboot once more - hold your breath while it goes through the

> familiar Reconfiguring Updates Message and eventuallythey will all be

> installed (I had 20) and the problem will be solved!

>

> Hope this works on your computer. Best of Luck.

  • 1 month later...
Posted

Thanks, this worked for me - I'm now able to update windows once again.

 

"lbp1126" wrote:

> After trying a number of the suggested fixes when Vista failed to install

> updates and gave me error message 80073712 I came up with a procedure,

> modified from other's suggestions, that worked.

>

> 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files

>

> 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml

> to c:\windows\winsxs\pending.bak

>

> 3. Follow instructions to Reboot the System. When you do you will get a

> message on reboot that some system component or functions may not have

> connected or a similar message . Just ignore those messages and go to

> Internet Explorer and type in

> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-86.exe

> and when prompted, tell it to run the file. This will manually install

> windows update agent. Answer yes when prompted if you want to install this

> and ultimately it will tell you to reboot once more.

>

> 4. When you reboot it will probably say it is reconfiguring updates. When

> done go to IE Tools and click on update and it should install all of the back

> updates. Then reboot once more - hold your breath while it goes through the

> familiar Reconfiguring Updates Message and eventuallythey will all be

> installed (I had 20) and the problem will be solved!

>

> Hope this works on your computer. Best of Luck.

Posted

Unfortunately after my update, I had the error return!! Do I really need to

do this each time I update?

 

"Didz" wrote:

> Thanks, this worked for me - I'm now able to update windows once again.

>

> "lbp1126" wrote:

>

> > After trying a number of the suggested fixes when Vista failed to install

> > updates and gave me error message 80073712 I came up with a procedure,

> > modified from other's suggestions, that worked.

> >

> > 1. Go to http://www.gibinsoft.net/ and download the GIPO@Utilities Files

> >

> > 2. Run GiPo@moveonboot and tell it to rename c:\windows\winsxs\pending.xml

> > to c:\windows\winsxs\pending.bak

> >

> > 3. Follow instructions to Reboot the System. When you do you will get a

> > message on reboot that some system component or functions may not have

> > connected or a similar message . Just ignore those messages and go to

> > Internet Explorer and type in

> > http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/windowsupdateagent30-86.exe

> > and when prompted, tell it to run the file. This will manually install

> > windows update agent. Answer yes when prompted if you want to install this

> > and ultimately it will tell you to reboot once more.

> >

> > 4. When you reboot it will probably say it is reconfiguring updates. When

> > done go to IE Tools and click on update and it should install all of the back

> > updates. Then reboot once more - hold your breath while it goes through the

> > familiar Reconfiguring Updates Message and eventuallythey will all be

> > installed (I had 20) and the problem will be solved!

> >

> > Hope this works on your computer. Best of Luck.

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