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All Microsoft Updates are failing

Guest selanac

By Guest selanac
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Guest selanac

Guest selanac

Posted
Posted

I recently noticed that all Automatic updates have been failing si I've been

attempting to manually run the Windows update. (Windows XP Home editiion SP2)

but have had no success.

 

The updates appear to download ok but then always fail. I've tried the

"express option" and "custom option".

 

Here's the most recent log:

 

2007-07-28 19:21:53:750 1632 818 COMAPI -------------

2007-07-28 19:21:53:750 1632 818 COMAPI -- START -- COMAPI: Install

[ClientId = MicrosoftUpdate]

2007-07-28 19:21:53:750 1632 818 COMAPI ---------

2007-07-28 19:21:53:750 1632 818 COMAPI - Allow source prompts: Yes

Forced: No Force quiet: No

2007-07-28 19:21:53:750 1632 818 COMAPI - Updates in request: 2

2007-07-28 19:21:53:750 1632 818 COMAPI - ServiceID =

{7971F918-A847-4430-9279-4A52D1EFE18D}

2007-07-28 19:21:53:765 1632 818 COMAPI - Updates to install = 2

2007-07-28 19:21:53:765 1632 818 COMAPI <<-- SUBMITTED -- COMAPI: Install

[ClientId = MicrosoftUpdate]

2007-07-28 19:21:53:781 1436 ac0 Agent *************

2007-07-28 19:21:53:781 1436 ac0 Agent ** START ** Agent: Installing

updates [CallerId = MicrosoftUpdate]

2007-07-28 19:21:53:781 1436 ac0 Agent *********

2007-07-28 19:21:53:781 1436 ac0 Agent * Updates to install = 2

2007-07-28 19:21:53:781 1436 ac0 Agent * Title = Windows Internet

Explorer 7.0 for Windows XP

2007-07-28 19:21:53:781 1436 ac0 Agent * UpdateId =

{F5C14DBC-E5BC-432B-9293-E03B5FD7B678}.103

2007-07-28 19:21:53:781 1436 ac0 Agent * Bundles 1 updates:

2007-07-28 19:21:53:781 1436 ac0 Agent *

{7D84CE4F-54BB-42C2-B3BA-B1F90DC8DA9F}.103

2007-07-28 19:21:53:781 1436 ac0 Agent * Title = Security Update for

Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366)

2007-07-28 19:21:53:781 1436 ac0 Agent * UpdateId =

{18250E7C-B36E-4162-838D-1C4B408D8B73}.101

2007-07-28 19:21:53:781 1436 ac0 Agent * Bundles 1 updates:

2007-07-28 19:21:53:781 1436 ac0 Agent *

{0F0319A6-98A4-4D1C-8864-809E9E7BA483}.101

2007-07-28 19:21:59:984 1436 ac0 Service WARNING: GetUserTokenFromSessionId

failed with error 800704dd for session 0

2007-07-28 19:21:59:984 1436 ac0 Agent * WARNING: Exit code = 0x80240020

2007-07-28 19:21:59:984 1436 ac0 Agent *********

2007-07-28 19:21:59:984 1436 ac0 Agent ** END ** Agent: Installing

updates [CallerId = MicrosoftUpdate]

2007-07-28 19:21:59:984 1436 ac0 Agent *************

2007-07-28 19:21:59:984 1436 ac0 Agent WARNING: WU client failed installing

updates with error 0x80240020

2007-07-28 19:21:59:984 1632 8f0 COMAPI >>-- RESUMED -- COMAPI: Install

[ClientId = MicrosoftUpdate]

2007-07-28 19:21:59:984 1632 8f0 COMAPI - Install call failed

2007-07-28 19:21:59:984 1632 8f0 COMAPI - Reboot required = No

2007-07-28 19:21:59:984 1632 8f0 COMAPI - WARNING: Exit code = 0x80240FFF

Call error code = 0x80240020

2007-07-28 19:21:59:984 1632 8f0 COMAPI ---------

2007-07-28 19:21:59:984 1632 8f0 COMAPI -- END -- COMAPI: Install

[ClientId = MicrosoftUpdate]

2007-07-28 19:21:59:984 1632 8f0 COMAPI -------------

2007-07-28 19:22:00:750 1632 818 COMAPI WARNING: Operation failed due to

earlier error, hr=80240020

(form windows update.logGetUserTokenFromSessionId failed with error

800704ddGetUserTokenFromSessionId failed with error 800704dd

Guest TaurArian [MS-MVP]

Guest TaurArian [MS-MVP]

Posted
Posted

Error messages that you may receive when you try to download and install updates from the

Windows Update Web site, from the Microsoft Update Web site, or from a WSUS server:

"0x800704DD," "0x80240020," or both

http://support.microsoft.com/?kbid=910341

 

When accessing the Update site, you receive the 0x80240020 error.

http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=39&ln=en&IsMu=False

 

--

====================================

TaurArian [MS-MVP] 2005-2008 - Australia

====================================

How to make a good post: http://www.dts-l.org/goodpost.htm

Defending your machine: http://defendingyourmachine2.blogspot.com/

http://taurarian.mvps.org/index.htm

 

Emails will not be acknowledged - please post to the newsgroup so all may benefit.

 

 

"selanac" <selanac@discussions.microsoft.com> wrote in message

news:9E7E60E3-ABBA-4081-B512-6CDA8E3466D3@microsoft.com...

|I recently noticed that all Automatic updates have been failing si I've been

| attempting to manually run the Windows update. (Windows XP Home editiion SP2)

| but have had no success.

|

| The updates appear to download ok but then always fail. I've tried the

| "express option" and "custom option".

|

| Here's the most recent log:

|

| 2007-07-28 19:21:53:750 1632 818 COMAPI -------------

| 2007-07-28 19:21:53:750 1632 818 COMAPI -- START -- COMAPI: Install

| [ClientId = MicrosoftUpdate]

| 2007-07-28 19:21:53:750 1632 818 COMAPI ---------

| 2007-07-28 19:21:53:750 1632 818 COMAPI - Allow source prompts: Yes

| Forced: No Force quiet: No

| 2007-07-28 19:21:53:750 1632 818 COMAPI - Updates in request: 2

| 2007-07-28 19:21:53:750 1632 818 COMAPI - ServiceID =

| {7971F918-A847-4430-9279-4A52D1EFE18D}

| 2007-07-28 19:21:53:765 1632 818 COMAPI - Updates to install = 2

| 2007-07-28 19:21:53:765 1632 818 COMAPI <<-- SUBMITTED -- COMAPI: Install

| [ClientId = MicrosoftUpdate]

| 2007-07-28 19:21:53:781 1436 ac0 Agent *************

| 2007-07-28 19:21:53:781 1436 ac0 Agent ** START ** Agent: Installing

| updates [CallerId = MicrosoftUpdate]

| 2007-07-28 19:21:53:781 1436 ac0 Agent *********

| 2007-07-28 19:21:53:781 1436 ac0 Agent * Updates to install = 2

| 2007-07-28 19:21:53:781 1436 ac0 Agent * Title = Windows Internet

| Explorer 7.0 for Windows XP

| 2007-07-28 19:21:53:781 1436 ac0 Agent * UpdateId =

| {F5C14DBC-E5BC-432B-9293-E03B5FD7B678}.103

| 2007-07-28 19:21:53:781 1436 ac0 Agent * Bundles 1 updates:

| 2007-07-28 19:21:53:781 1436 ac0 Agent *

| {7D84CE4F-54BB-42C2-B3BA-B1F90DC8DA9F}.103

| 2007-07-28 19:21:53:781 1436 ac0 Agent * Title = Security Update for

| Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366)

| 2007-07-28 19:21:53:781 1436 ac0 Agent * UpdateId =

| {18250E7C-B36E-4162-838D-1C4B408D8B73}.101

| 2007-07-28 19:21:53:781 1436 ac0 Agent * Bundles 1 updates:

| 2007-07-28 19:21:53:781 1436 ac0 Agent *

| {0F0319A6-98A4-4D1C-8864-809E9E7BA483}.101

| 2007-07-28 19:21:59:984 1436 ac0 Service WARNING: GetUserTokenFromSessionId

| failed with error 800704dd for session 0

| 2007-07-28 19:21:59:984 1436 ac0 Agent * WARNING: Exit code = 0x80240020

| 2007-07-28 19:21:59:984 1436 ac0 Agent *********

| 2007-07-28 19:21:59:984 1436 ac0 Agent ** END ** Agent: Installing

| updates [CallerId = MicrosoftUpdate]

| 2007-07-28 19:21:59:984 1436 ac0 Agent *************

| 2007-07-28 19:21:59:984 1436 ac0 Agent WARNING: WU client failed installing

| updates with error 0x80240020

| 2007-07-28 19:21:59:984 1632 8f0 COMAPI >>-- RESUMED -- COMAPI: Install

| [ClientId = MicrosoftUpdate]

| 2007-07-28 19:21:59:984 1632 8f0 COMAPI - Install call failed

| 2007-07-28 19:21:59:984 1632 8f0 COMAPI - Reboot required = No

| 2007-07-28 19:21:59:984 1632 8f0 COMAPI - WARNING: Exit code = 0x80240FFF

| Call error code = 0x80240020

| 2007-07-28 19:21:59:984 1632 8f0 COMAPI ---------

| 2007-07-28 19:21:59:984 1632 8f0 COMAPI -- END -- COMAPI: Install

| [ClientId = MicrosoftUpdate]

| 2007-07-28 19:21:59:984 1632 8f0 COMAPI -------------

| 2007-07-28 19:22:00:750 1632 818 COMAPI WARNING: Operation failed due to

| earlier error, hr=80240020

| (form windows update.logGetUserTokenFromSessionId failed with error

| 800704ddGetUserTokenFromSessionId failed with error 800704dd

Guest Ron

Guest Ron

Posted
Posted

"selanac" wrote:

> I recently noticed that all Automatic updates have been failing si I've been

> attempting to manually run the Windows update. (Windows XP Home editiion SP2)

> but have had no success.

>

> The updates appear to download ok but then always fail. I've tried the

> "express option" and "custom option".

>

> Here's the most recent log:

>

> 2007-07-28 19:21:53:750 1632 818 COMAPI -------------

> 2007-07-28 19:21:53:750 1632 818 COMAPI -- START -- COMAPI: Install

> [ClientId = MicrosoftUpdate]

> 2007-07-28 19:21:53:750 1632 818 COMAPI ---------

> 2007-07-28 19:21:53:750 1632 818 COMAPI - Allow source prompts: Yes

> Forced: No Force quiet: No

> 2007-07-28 19:21:53:750 1632 818 COMAPI - Updates in request: 2

> 2007-07-28 19:21:53:750 1632 818 COMAPI - ServiceID =

> {7971F918-A847-4430-9279-4A52D1EFE18D}

> 2007-07-28 19:21:53:765 1632 818 COMAPI - Updates to install = 2

> 2007-07-28 19:21:53:765 1632 818 COMAPI <<-- SUBMITTED -- COMAPI: Install

> [ClientId = MicrosoftUpdate]

> 2007-07-28 19:21:53:781 1436 ac0 Agent *************

> 2007-07-28 19:21:53:781 1436 ac0 Agent ** START ** Agent: Installing

> updates [CallerId = MicrosoftUpdate]

> 2007-07-28 19:21:53:781 1436 ac0 Agent *********

> 2007-07-28 19:21:53:781 1436 ac0 Agent * Updates to install = 2

> 2007-07-28 19:21:53:781 1436 ac0 Agent * Title = Windows Internet

> Explorer 7.0 for Windows XP

> 2007-07-28 19:21:53:781 1436 ac0 Agent * UpdateId =

> {F5C14DBC-E5BC-432B-9293-E03B5FD7B678}.103

> 2007-07-28 19:21:53:781 1436 ac0 Agent * Bundles 1 updates:

> 2007-07-28 19:21:53:781 1436 ac0 Agent *

> {7D84CE4F-54BB-42C2-B3BA-B1F90DC8DA9F}.103

> 2007-07-28 19:21:53:781 1436 ac0 Agent * Title = Security Update for

> Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366)

> 2007-07-28 19:21:53:781 1436 ac0 Agent * UpdateId =

> {18250E7C-B36E-4162-838D-1C4B408D8B73}.101

> 2007-07-28 19:21:53:781 1436 ac0 Agent * Bundles 1 updates:

> 2007-07-28 19:21:53:781 1436 ac0 Agent *

> {0F0319A6-98A4-4D1C-8864-809E9E7BA483}.101

> 2007-07-28 19:21:59:984 1436 ac0 Service WARNING: GetUserTokenFromSessionId

> failed with error 800704dd for session 0

> 2007-07-28 19:21:59:984 1436 ac0 Agent * WARNING: Exit code = 0x80240020

> 2007-07-28 19:21:59:984 1436 ac0 Agent *********

> 2007-07-28 19:21:59:984 1436 ac0 Agent ** END ** Agent: Installing

> updates [CallerId = MicrosoftUpdate]

> 2007-07-28 19:21:59:984 1436 ac0 Agent *************

> 2007-07-28 19:21:59:984 1436 ac0 Agent WARNING: WU client failed installing

> updates with error 0x80240020

> 2007-07-28 19:21:59:984 1632 8f0 COMAPI >>-- RESUMED -- COMAPI: Install

> [ClientId = MicrosoftUpdate]

> 2007-07-28 19:21:59:984 1632 8f0 COMAPI - Install call failed

> 2007-07-28 19:21:59:984 1632 8f0 COMAPI - Reboot required = No

> 2007-07-28 19:21:59:984 1632 8f0 COMAPI - WARNING: Exit code = 0x80240FFF

> Call error code = 0x80240020

> 2007-07-28 19:21:59:984 1632 8f0 COMAPI ---------

> 2007-07-28 19:21:59:984 1632 8f0 COMAPI -- END -- COMAPI: Install

> [ClientId = MicrosoftUpdate]

> 2007-07-28 19:21:59:984 1632 8f0 COMAPI -------------

> 2007-07-28 19:22:00:750 1632 818 COMAPI WARNING: Operation failed due to

> earlier error, hr=80240020

> (form windows update.logGetUserTokenFromSessionId failed with error

> 800704ddGetUserTokenFromSessionId failed with error 800704dd

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