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Windows Update Could Not Search for new Updates; Error WindowsUpdate_8000FFFF


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Guest Scott
Posted

Running Vista Ultimate on a pentiumD system in a workgroup with a fuly

patched XP box (so Active Directory and DC issues are eliminated). The

administrative template "specify intranet Microsoft update service location"

is set to "not configured", as it should be. System in daily use with

nearly daily manual update queries since the final version of Vista was

released (February?). Updates worked great until mid-June. The system

consistently found the language packs I chose not to install

 

Since then I get a WindowsUpdate_8000FFFF error and a red dialog box titled

"Windows

could not search for new updates" almost all of the time. Defender updates

come down automatically at 3 a.m. Six updates for the most recent patch

Tuesday came

down manually on the 13th of July. I went through the Vista updates listed

on downloads.microsoft.com and

tried to install each one inturn from June 18 to date. None would take.

System reprted that update not needed on

this system.

 

It is hard to know what might be missing. On the 13th of July Windows Update

indicated

other updates were available once but refused to list or download them. Then

it went

back to complaining "Windows could not search for new updates" giving the

error WindowsUpdate_8000FFFF .

 

I have been following multiple threads hoping to find a solution with no

luck. What I find odd is that if I review the update history, the

installation dates for updates appear to be accurate. Updates installed on

13 July show that date, for instance. When, however, I check for updates,

the

"most recent check for updates" date is stuck at June 18, 2007.

 

The system time and date are correct. I have tried uninstalling all updates

installed

on June 18. I tried creating a new user with Admin rights and running

Windows Update as that user. I have stoped the Windows update service,

renamed the directory and restarted the service. I checked the WMI

repository for consistency. No problems there. I have even run Windows

update via Run As Administrator. None of this has changed

the system's behavior.

 

Running all five phases of CHKDSK makes the following attempt to check for

updates take longer to fail, but beyond that, I have not seen any consistant

improvement. Is that date difference important or trivial?

 

Any help understanding and resolving this issue would be greatly

appreciated.

  • 2 weeks later...
Guest James B.
Posted

Windows could not search for new updates

 

I have almost exactly the same issue, except for the 'Error(s) found: Code 8024D00A' instead of the 8000FFFF that you recieved.

 

My Windows Defender also is able to pull updates, prior to that my most recent update was 6/23/2007. I am not able to find much on this issue.

 

Thanks!

 

J.

 

EggHeadCafe.com - .NET Developer Portal of Choice

http://www.eggheadcafe.com

  • 4 weeks later...
Guest Mohit Kapoor
Posted

RE: Windows Update Could Not Search for new Updates Error WindowsUpda

 

Some steps you can try and I am sure it will resolve the issue.

 

1.From admin command prompt type net stop wuauserv and net stop cryptsvc and

then delete the softwaredistribution and catroot2 folder under c:\windows and

c:\windows\system32 respectively.

 

2.Look for these files under c:\windows\winsxs

Pending.xml and Pending.grl

Take the ownership of these files and delete them.

Along with this also check if you have these values undre registry

 

• PendingXmldentifier

• NextQueueEntryIndex

• AdvancedInstallersNeedResolving

 

in the location HKLM/Components

 

If present delete them as well.

 

Restart the computer and try updating again.

 

If issue still remains try these

 

1.Install WindowsUpdateAgent30-x86.exe

from

http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

save to the desktop, and run from an elevated command prompt, adding

/wuforce to the end of the command

 

 

2.Uninstall any antivirus or firewall software.

 

3.try running sfc scan in the WinRE ( sfc /scannow /offbootdir=C:\

/offwindir=C:\windows )

 

All the Best!!

 

"Scott" wrote:

> Running Vista Ultimate on a pentiumD system in a workgroup with a fuly

> patched XP box (so Active Directory and DC issues are eliminated). The

> administrative template "specify intranet Microsoft update service location"

> is set to "not configured", as it should be. System in daily use with

> nearly daily manual update queries since the final version of Vista was

> released (February?). Updates worked great until mid-June. The system

> consistently found the language packs I chose not to install

>

> Since then I get a WindowsUpdate_8000FFFF error and a red dialog box titled

> "Windows

> could not search for new updates" almost all of the time. Defender updates

> come down automatically at 3 a.m. Six updates for the most recent patch

> Tuesday came

> down manually on the 13th of July. I went through the Vista updates listed

> on downloads.microsoft.com and

> tried to install each one inturn from June 18 to date. None would take.

> System reprted that update not needed on

> this system.

>

> It is hard to know what might be missing. On the 13th of July Windows Update

> indicated

> other updates were available once but refused to list or download them. Then

> it went

> back to complaining "Windows could not search for new updates" giving the

> error WindowsUpdate_8000FFFF .

>

> I have been following multiple threads hoping to find a solution with no

> luck. What I find odd is that if I review the update history, the

> installation dates for updates appear to be accurate. Updates installed on

> 13 July show that date, for instance. When, however, I check for updates,

> the

> "most recent check for updates" date is stuck at June 18, 2007.

>

> The system time and date are correct. I have tried uninstalling all updates

> installed

> on June 18. I tried creating a new user with Admin rights and running

> Windows Update as that user. I have stoped the Windows update service,

> renamed the directory and restarted the service. I checked the WMI

> repository for consistency. No problems there. I have even run Windows

> update via Run As Administrator. None of this has changed

> the system's behavior.

>

> Running all five phases of CHKDSK makes the following attempt to check for

> updates take longer to fail, but beyond that, I have not seen any consistant

> improvement. Is that date difference important or trivial?

>

> Any help understanding and resolving this issue would be greatly

> appreciated.

>

>

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