Jump to content
Microsoft Windows Bulletin Board

error 0x8007F0F4 when installing update KB944338


Recommended Posts

Guest shawnr
Posted

Repeated attempts to install this update from MS updates result in error code

0x8007F0F4. I have not tried through WSUS yet.

KB944338.log:

C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\update\update.exe (version 6.2.29.0)

1.109: Hotfix started with following command line: /si

/ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

Greater or Equal To 7.0.0.0

1.109: Condition Check for Line 1 of PreRequisite returned FALSE

1.109: KB944338 Setup encountered an error: The version of Internet

Explorer you have installed does not match the update you are trying to

install.

1.109: The version of Internet Explorer you have installed does not match

the update you are trying to install.

1.109: Update.exe extended error code = 0xf0f4

 

It appears browser detection has a problem. OS xpsp2, browser 7.0

I have opened ticket with support. Anybody else seeing this?

Posted

Hi,

 

What version of vbscript.DLL and Jscript.dll do you have?

 

THank you

 

Eric

 

 

"shawnr" wrote:

> Repeated attempts to install this update from MS updates result in error code

> 0x8007F0F4. I have not tried through WSUS yet.

> KB944338.log:

> C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\update\update.exe (version 6.2.29.0)

> 1.109: Hotfix started with following command line: /si

> /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> Greater or Equal To 7.0.0.0

> 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> 1.109: KB944338 Setup encountered an error: The version of Internet

> Explorer you have installed does not match the update you are trying to

> install.

> 1.109: The version of Internet Explorer you have installed does not match

> the update you are trying to install.

> 1.109: Update.exe extended error code = 0xf0f4

>

> It appears browser detection has a problem. OS xpsp2, browser 7.0

> I have opened ticket with support. Anybody else seeing this?

Guest shawnr
Posted

both are ver 5.6.

 

"Eric" wrote:

> Hi,

>

> What version of vbscript.DLL and Jscript.dll do you have?

>

> THank you

>

> Eric

>

>

> "shawnr" wrote:

>

> > Repeated attempts to install this update from MS updates result in error code

> > 0x8007F0F4. I have not tried through WSUS yet.

> > KB944338.log:

> > C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\update\update.exe (version 6.2.29.0)

> > 1.109: Hotfix started with following command line: /si

> > /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> > 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> > Greater or Equal To 7.0.0.0

> > 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> > 1.109: KB944338 Setup encountered an error: The version of Internet

> > Explorer you have installed does not match the update you are trying to

> > install.

> > 1.109: The version of Internet Explorer you have installed does not match

> > the update you are trying to install.

> > 1.109: Update.exe extended error code = 0xf0f4

> >

> > It appears browser detection has a problem. OS xpsp2, browser 7.0

> > I have opened ticket with support. Anybody else seeing this?

Guest Ross Hyphen
Posted

I am having the same problem with this update

 

"shawnr" wrote:

> Repeated attempts to install this update from MS updates result in error code

> 0x8007F0F4. I have not tried through WSUS yet.

> KB944338.log:

> C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\update\update.exe (version 6.2.29.0)

> 1.109: Hotfix started with following command line: /si

> /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> Greater or Equal To 7.0.0.0

> 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> 1.109: KB944338 Setup encountered an error: The version of Internet

> Explorer you have installed does not match the update you are trying to

> install.

> 1.109: The version of Internet Explorer you have installed does not match

> the update you are trying to install.

> 1.109: Update.exe extended error code = 0xf0f4

>

> It appears browser detection has a problem. OS xpsp2, browser 7.0

> I have opened ticket with support. Anybody else seeing this?

Guest PA Bear [MS-MVP]
Posted

> It appears browser detection has a problem. OS xpsp2, browser 7.0

> I have opened ticket with support. Anybody else seeing this?

 

Please keep us posted on what PSS might have to say, Shawn.

--

~PA Bear

 

On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

> Repeated attempts to install this update from MS updates result in error code

> 0x8007F0F4. I have not tried through WSUS yet.

> KB944338.log:

> C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe (version 6.2.29.0)

> 1.109: Hotfix started with following command line: /si

> /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> Greater or Equal To 7.0.0.0

> 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> 1.109: KB944338 Setup encountered an error:  The version of Internet

> Explorer you have installed does not match the update you are trying to

> install.

> 1.109: The version of Internet Explorer you have installed does not match

> the update you are trying to install.

> 1.109: Update.exe extended error code = 0xf0f4

>

> It appears browser detection has a problem. OS xpsp2, browser 7.0

> I have opened ticket with support. Anybody else seeing this?

Posted

am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,, for

HOT FIX for KB944338,,,, have tried 3+ times,, all same results,,

 

 

"PA Bear [MS-MVP]" wrote:

> > It appears browser detection has a problem. OS xpsp2, browser 7.0

> > I have opened ticket with support. Anybody else seeing this?

>

> Please keep us posted on what PSS might have to say, Shawn.

> --

> ~PA Bear

>

> On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

> > Repeated attempts to install this update from MS updates result in error code

> > 0x8007F0F4. I have not tried through WSUS yet.

> > KB944338.log:

> > C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe (version 6.2.29.0)

> > 1.109: Hotfix started with following command line: /si

> > /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> > 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> > Greater or Equal To 7.0.0.0

> > 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> > 1.109: KB944338 Setup encountered an error: The version of Internet

> > Explorer you have installed does not match the update you are trying to

> > install.

> > 1.109: The version of Internet Explorer you have installed does not match

> > the update you are trying to install.

> > 1.109: Update.exe extended error code = 0xf0f4

> >

> > It appears browser detection has a problem. OS xpsp2, browser 7.0

> > I have opened ticket with support. Anybody else seeing this?

>

Guest PA Bear [MS MVP]
Posted

Attach %windir%/windowsupdate.log <=this file to an email message to

ericbrod@microsoft.com.

 

Give the email the following subject: "error 0x8007F0F4 when installing

update KB944338"

 

=================================

 

Otherwise...

 

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

 

For home users, no-charge support is available by calling 1-866-PCSAFETY in

the United States and in Canada or by contacting your local Microsoft

subsidiary. There is no-charge for support calls that are associated with

security updates. When you call, clearly state that your problem is related

to a Security Update and cite the update's KB number (e.g., KB944338).

 

For more information about how to contact your local Microsoft subsidiary

for security update support issues, visit the International Support Web

site: http://support.microsoft.com/common/international.aspx

 

For enterprise customers, support for security updates is available through

your usual support contacts.

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin DTS-L.net

 

 

Cj wrote:

> am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,,

> for

> HOT FIX for KB944338,,,, have tried 3+ times,, all same results,,

<snip>

Posted

will stop trying other attempts until I receive an answer to the problem, it

seems to be a Microsoft issue,,,, please send an email when it is resolved,,

thank you,, Cj

 

"Cj" wrote:

> am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,, for

> HOT FIX for KB944338,,,, have tried 3+ times,, all same results,,

>

>

> "PA Bear [MS-MVP]" wrote:

>

> > > It appears browser detection has a problem. OS xpsp2, browser 7.0

> > > I have opened ticket with support. Anybody else seeing this?

> >

> > Please keep us posted on what PSS might have to say, Shawn.

> > --

> > ~PA Bear

> >

> > On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

> > > Repeated attempts to install this update from MS updates result in error code

> > > 0x8007F0F4. I have not tried through WSUS yet.

> > > KB944338.log:

> > > C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe (version 6.2.29.0)

> > > 1.109: Hotfix started with following command line: /si

> > > /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> > > 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> > > Greater or Equal To 7.0.0.0

> > > 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> > > 1.109: KB944338 Setup encountered an error: The version of Internet

> > > Explorer you have installed does not match the update you are trying to

> > > install.

> > > 1.109: The version of Internet Explorer you have installed does not match

> > > the update you are trying to install.

> > > 1.109: Update.exe extended error code = 0xf0f4

> > >

> > > It appears browser detection has a problem. OS xpsp2, browser 7.0

> > > I have opened ticket with support. Anybody else seeing this?

> >

Guest Harry Johnston [MVP]
Posted

shawnr wrote:

> both are ver 5.6.

 

Did you check the version of the actual DLL files, or just the installed version

of VBScript/Javascript? (Normally you'd expect them to be the same, but that

isn't true in this case.)

 

You can check the file version by navigating to c:\windows\system32, selecting

jscript.dll, right-clicking, selecting Properties, and going to the Version tab.

Please let us know the full version number, and also the modification date and

file size in bytes.

 

The reason I ask is that IE7 includes version 5.7.0.5730 of jscript.dll and

vbscript.dll, so it shouldn't be possible to have version 5.6 if IE7 is installed.

 

Harry.

Guest MowGreen [MVP]
Posted

Cj,

 

Please comply with PABear's request. A resolution to this issue will be

posted in this newsgroup, not by private emails to individuals :

> Attach %windir%/windowsupdate.log <=this file to an email message to ericbrod@microsoft.com.

>

> Give the email the following subject: "error 0x8007F0F4 when installing update KB944338"

 

To open the WindowsUpdate.log go to Start > Run > copy and paste the

below into the Open: line and then click OK or press Enter

 

%windir%\windowsupdate.log

 

Thanks !

 

MowGreen [MVP 2003-2008]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

Cj wrote:

> will stop trying other attempts until I receive an answer to the problem, it

> seems to be a Microsoft issue,,,, please send an email when it is resolved,,

> thank you,, Cj

>

> "Cj" wrote:

>

>

>>am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,, for

>>HOT FIX for KB944338,,,, have tried 3+ times,, all same results,,

>>

>>

>>"PA Bear [MS-MVP]" wrote:

>>

>>

>>>>It appears browser detection has a problem. OS xpsp2, browser 7.0

>>>>I have opened ticket with support. Anybody else seeing this?

>>>

>>>Please keep us posted on what PSS might have to say, Shawn.

>>>--

>>>~PA Bear

>>>

>>>On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

>>>

>>>>Repeated attempts to install this update from MS updates result in error code

>>>>0x8007F0F4. I have not tried through WSUS yet.

>>>>KB944338.log:

>>>>C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe (version 6.2.29.0)

>>>>1.109: Hotfix started with following command line: /si

>>>>/ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

>>>>1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

>>>>Greater or Equal To 7.0.0.0

>>>>1.109: Condition Check for Line 1 of PreRequisite returned FALSE

>>>>1.109: KB944338 Setup encountered an error: The version of Internet

>>>>Explorer you have installed does not match the update you are trying to

>>>>install.

>>>>1.109: The version of Internet Explorer you have installed does not match

>>>>the update you are trying to install.

>>>>1.109: Update.exe extended error code = 0xf0f4

>>>>

>>>>It appears browser detection has a problem. OS xpsp2, browser 7.0

>>>>I have opened ticket with support. Anybody else seeing this?

>>>

Posted

I have sent an email with the windowsupdate.log attached,,,, and will

monitor for a fix, thank you, for your help,,,,

 

"MowGreen [MVP]" wrote:

> Cj,

>

> Please comply with PABear's request. A resolution to this issue will be

> posted in this newsgroup, not by private emails to individuals :

>

> > Attach %windir%/windowsupdate.log <=this file to an email message to ericbrod@microsoft.com.

> >

> > Give the email the following subject: "error 0x8007F0F4 when installing update KB944338"

>

> To open the WindowsUpdate.log go to Start > Run > copy and paste the

> below into the Open: line and then click OK or press Enter

>

> %windir%\windowsupdate.log

>

> Thanks !

>

> MowGreen [MVP 2003-2008]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

>

> Cj wrote:

>

> > will stop trying other attempts until I receive an answer to the problem, it

> > seems to be a Microsoft issue,,,, please send an email when it is resolved,,

> > thank you,, Cj

> >

> > "Cj" wrote:

> >

> >

> >>am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,, for

> >>HOT FIX for KB944338,,,, have tried 3+ times,, all same results,,

> >>

> >>

> >>"PA Bear [MS-MVP]" wrote:

> >>

> >>

> >>>>It appears browser detection has a problem. OS xpsp2, browser 7.0

> >>>>I have opened ticket with support. Anybody else seeing this?

> >>>

> >>>Please keep us posted on what PSS might have to say, Shawn.

> >>>--

> >>>~PA Bear

> >>>

> >>>On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

> >>>

> >>>>Repeated attempts to install this update from MS updates result in error code

> >>>>0x8007F0F4. I have not tried through WSUS yet.

> >>>>KB944338.log:

> >>>>C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe (version 6.2.29.0)

> >>>>1.109: Hotfix started with following command line: /si

> >>>>/ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> >>>>1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> >>>>Greater or Equal To 7.0.0.0

> >>>>1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> >>>>1.109: KB944338 Setup encountered an error: The version of Internet

> >>>>Explorer you have installed does not match the update you are trying to

> >>>>install.

> >>>>1.109: The version of Internet Explorer you have installed does not match

> >>>>the update you are trying to install.

> >>>>1.109: Update.exe extended error code = 0xf0f4

> >>>>

> >>>>It appears browser detection has a problem. OS xpsp2, browser 7.0

> >>>>I have opened ticket with support. Anybody else seeing this?

> >>>

>

Posted

time now is 0933pm EDT,,,, 2133 EDT,,, and I am signing out for

today,,,

 

thank you,,,, for your help,,,,, Cj

 

"Cj" wrote:

> I have sent an email with the windowsupdate.log attached,,,, and will

> monitor for a fix, thank you, for your help,,,,

>

> "MowGreen [MVP]" wrote:

>

> > Cj,

> >

> > Please comply with PABear's request. A resolution to this issue will be

> > posted in this newsgroup, not by private emails to individuals :

> >

> > > Attach %windir%/windowsupdate.log <=this file to an email message to ericbrod@microsoft.com.

> > >

> > > Give the email the following subject: "error 0x8007F0F4 when installing update KB944338"

> >

> > To open the WindowsUpdate.log go to Start > Run > copy and paste the

> > below into the Open: line and then click OK or press Enter

> >

> > %windir%\windowsupdate.log

> >

> > Thanks !

> >

> > MowGreen [MVP 2003-2008]

> > ===============

> > *-343-* FDNY

> > Never Forgotten

> > ===============

> >

> >

> > Cj wrote:

> >

> > > will stop trying other attempts until I receive an answer to the problem, it

> > > seems to be a Microsoft issue,,,, please send an email when it is resolved,,

> > > thank you,, Cj

> > >

> > > "Cj" wrote:

> > >

> > >

> > >>am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,, for

> > >>HOT FIX for KB944338,,,, have tried 3+ times,, all same results,,

> > >>

> > >>

> > >>"PA Bear [MS-MVP]" wrote:

> > >>

> > >>

> > >>>>It appears browser detection has a problem. OS xpsp2, browser 7.0

> > >>>>I have opened ticket with support. Anybody else seeing this?

> > >>>

> > >>>Please keep us posted on what PSS might have to say, Shawn.

> > >>>--

> > >>>~PA Bear

> > >>>

> > >>>On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

> > >>>

> > >>>>Repeated attempts to install this update from MS updates result in error code

> > >>>>0x8007F0F4. I have not tried through WSUS yet.

> > >>>>KB944338.log:

> > >>>>C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe (version 6.2.29.0)

> > >>>>1.109: Hotfix started with following command line: /si

> > >>>>/ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> > >>>>1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> > >>>>Greater or Equal To 7.0.0.0

> > >>>>1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> > >>>>1.109: KB944338 Setup encountered an error: The version of Internet

> > >>>>Explorer you have installed does not match the update you are trying to

> > >>>>install.

> > >>>>1.109: The version of Internet Explorer you have installed does not match

> > >>>>the update you are trying to install.

> > >>>>1.109: Update.exe extended error code = 0xf0f4

> > >>>>

> > >>>>It appears browser detection has a problem. OS xpsp2, browser 7.0

> > >>>>I have opened ticket with support. Anybody else seeing this?

> > >>>

> >

Guest CurtisGuy
Posted

I am having the same error.

 

"PA Bear [MS-MVP]" wrote:

> > It appears browser detection has a problem. OS xpsp2, browser 7.0

> > I have opened ticket with support. Anybody else seeing this?

>

> Please keep us posted on what PSS might have to say, Shawn.

> --

> ~PA Bear

>

> On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

> > Repeated attempts to install this update from MS updates result in error code

> > 0x8007F0F4. I have not tried through WSUS yet.

> > KB944338.log:

> > C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe (version 6.2.29.0)

> > 1.109: Hotfix started with following command line: /si

> > /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> > 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> > Greater or Equal To 7.0.0.0

> > 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> > 1.109: KB944338 Setup encountered an error: The version of Internet

> > Explorer you have installed does not match the update you are trying to

> > install.

> > 1.109: The version of Internet Explorer you have installed does not match

> > the update you are trying to install.

> > 1.109: Update.exe extended error code = 0xf0f4

> >

> > It appears browser detection has a problem. OS xpsp2, browser 7.0

> > I have opened ticket with support. Anybody else seeing this?

>

Guest Alain
Posted

"PA Bear [MS-MVP]" wrote:

> > It appears browser detection has a problem. OS xpsp2, browser 7.0

> > I have opened ticket with support. Anybody else seeing this?

>

> Please keep us posted on what PSS might have to say, Shawn.

> --

> ~PA Bear

>

> On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

> > Repeated attempts to install this update from MS updates result in error code

> > 0x8007F0F4. I have not tried through WSUS yet.

> > KB944338.log:

> > C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe (version 6.2.29.0)

> > 1.109: Hotfix started with following command line: /si

> > /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> > 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> > Greater or Equal To 7.0.0.0

> > 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> > 1.109: KB944338 Setup encountered an error: The version of Internet

> > Explorer you have installed does not match the update you are trying to

> > install.

> > 1.109: The version of Internet Explorer you have installed does not match

> > the update you are trying to install.

> > 1.109: Update.exe extended error code = 0xf0f4

> >

> > It appears browser detection has a problem. OS xpsp2, browser 7.0

> > I have opened ticket with support. Anybody else seeing this?

>

Guest Alain
Posted

I had this problem and followed resolution in the kb944338 thread (updated to

v 5.7 of script files). MS Update did not show patch as being reqd after

that. Thanks to you all. Alain

 

"PA Bear [MS-MVP]" wrote:

> > It appears browser detection has a problem. OS xpsp2, browser 7.0

> > I have opened ticket with support. Anybody else seeing this?

>

> Please keep us posted on what PSS might have to say, Shawn.

> --

> ~PA Bear

>

> On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

> > Repeated attempts to install this update from MS updates result in error code

> > 0x8007F0F4. I have not tried through WSUS yet.

> > KB944338.log:

> > C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe (version 6.2.29.0)

> > 1.109: Hotfix started with following command line: /si

> > /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> > 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> > Greater or Equal To 7.0.0.0

> > 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> > 1.109: KB944338 Setup encountered an error: The version of Internet

> > Explorer you have installed does not match the update you are trying to

> > install.

> > 1.109: The version of Internet Explorer you have installed does not match

> > the update you are trying to install.

> > 1.109: Update.exe extended error code = 0xf0f4

> >

> > It appears browser detection has a problem. OS xpsp2, browser 7.0

> > I have opened ticket with support. Anybody else seeing this?

>

Guest PA Bear [MS MVP]
Posted

Windows version? IE version? Are you getting the 0x8007F0F4 error when

attempting to install KB944338? Are you attempting to install KB944338

manually or via Automatic Updates (WinXP)/Windows Update (Vista)?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

CurtisGuy wrote:

> I am having the same error.

>

> "PA Bear [MS-MVP]" wrote:

>

>>> It appears browser detection has a problem. OS xpsp2, browser 7.0

>>> I have opened ticket with support. Anybody else seeing this?

>>

>> Please keep us posted on what PSS might have to say, Shawn.

>> --

>> ~PA Bear

>>

>> On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

>>> Repeated attempts to install this update from MS updates result in error

>>> code 0x8007F0F4. I have not tried through WSUS yet.

>>> KB944338.log:

>>> C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe

>>> (version 6.2.29.0)

>>> 1.109: Hotfix started with following command line: /si

>>> /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

>>> 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

>>> Greater or Equal To 7.0.0.0

>>> 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

>>> 1.109: KB944338 Setup encountered an error: The version of Internet

>>> Explorer you have installed does not match the update you are trying to

>>> install.

>>> 1.109: The version of Internet Explorer you have installed does not

>>> match

>>> the update you are trying to install.

>>> 1.109: Update.exe extended error code = 0xf0f4

>>>

>>> It appears browser detection has a problem. OS xpsp2, browser 7.0

>>> I have opened ticket with support. Anybody else seeing this?

Guest Cj....
Posted

If you go to the Microsoft Download and download JSCRIPT V5.7 from release

date 8/24/2007,,, and install it then has JScript 5.7 and VBScript 5.7,,,

and then run windowsupdate,,, problem goes away,,,,, so,,, hope this

helps,,, thank you,,, Cj....

 

"MowGreen [MVP]" wrote:

> Cj,

>

> Please comply with PABear's request. A resolution to this issue will be

> posted in this newsgroup, not by private emails to individuals :

>

> > Attach %windir%/windowsupdate.log <=this file to an email message to ericbrod@microsoft.com.

> >

> > Give the email the following subject: "error 0x8007F0F4 when installing update KB944338"

>

> To open the WindowsUpdate.log go to Start > Run > copy and paste the

> below into the Open: line and then click OK or press Enter

>

> %windir%\windowsupdate.log

>

> Thanks !

>

> MowGreen [MVP 2003-2008]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

>

> Cj wrote:

>

> > will stop trying other attempts until I receive an answer to the problem, it

> > seems to be a Microsoft issue,,,, please send an email when it is resolved,,

> > thank you,, Cj

> >

> > "Cj" wrote:

> >

> >

> >>am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,, for

> >>HOT FIX for KB944338,,,, have tried 3+ times,, all same results,,

> >>

> >>

> >>"PA Bear [MS-MVP]" wrote:

> >>

> >>

> >>>>It appears browser detection has a problem. OS xpsp2, browser 7.0

> >>>>I have opened ticket with support. Anybody else seeing this?

> >>>

> >>>Please keep us posted on what PSS might have to say, Shawn.

> >>>--

> >>>~PA Bear

> >>>

> >>>On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

> >>>

> >>>>Repeated attempts to install this update from MS updates result in error code

> >>>>0x8007F0F4. I have not tried through WSUS yet.

> >>>>KB944338.log:

> >>>>C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe (version 6.2.29.0)

> >>>>1.109: Hotfix started with following command line: /si

> >>>>/ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> >>>>1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> >>>>Greater or Equal To 7.0.0.0

> >>>>1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> >>>>1.109: KB944338 Setup encountered an error: The version of Internet

> >>>>Explorer you have installed does not match the update you are trying to

> >>>>install.

> >>>>1.109: The version of Internet Explorer you have installed does not match

> >>>>the update you are trying to install.

> >>>>1.109: Update.exe extended error code = 0xf0f4

> >>>>

> >>>>It appears browser detection has a problem. OS xpsp2, browser 7.0

> >>>>I have opened ticket with support. Anybody else seeing this?

> >>>

>

Guest Cj.....+
Posted

If you go to the Microsoft Download and download JSCRIPT V5.7 from release

date 8/24/2007,,, and install it then has JScript 5.7 and VBScript 5.7,,,

and then run windowsupdate,,, problem goes away,,,,, so,,, hope this

helps,,, thank you,,, Cj....

 

JScript version is 5.7.0.16535 after the install,, and

VBscript version is also 5.7.0.16535 after the install,,,, I think the

problem is fixed

 

thank you,,,,, Cj.....+

 

"Harry Johnston [MVP]" wrote:

> shawnr wrote:

>

> > both are ver 5.6.

>

> Did you check the version of the actual DLL files, or just the installed version

> of VBScript/Javascript? (Normally you'd expect them to be the same, but that

> isn't true in this case.)

>

> You can check the file version by navigating to c:\windows\system32, selecting

> jscript.dll, right-clicking, selecting Properties, and going to the Version tab.

> Please let us know the full version number, and also the modification date and

> file size in bytes.

>

> The reason I ask is that IE7 includes version 5.7.0.5730 of jscript.dll and

> vbscript.dll, so it shouldn't be possible to have version 5.6 if IE7 is installed.

>

> Harry.

>

Guest Cj.....+
Posted

If you go to the Microsoft Download and download JSCRIPT V5.7 from release

date 8/24/2007,,, and install it then has JScript 5.7 and VBScript 5.7,,,

and then run windowsupdate,,, problem goes away,,,,, so,,, hope this

helps,,, thank you,,, Cj....

 

JScript version is 5.7.0.16535 after the install,, and

VBscript version is also 5.7.0.16535 after the install,,,, I think the

problem is fixed

 

thank you,,,,, Cj.....+

 

 

 

 

"shawnr" wrote:

> Repeated attempts to install this update from MS updates result in error code

> 0x8007F0F4. I have not tried through WSUS yet.

> KB944338.log:

> C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\update\update.exe (version 6.2.29.0)

> 1.109: Hotfix started with following command line: /si

> /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> Greater or Equal To 7.0.0.0

> 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> 1.109: KB944338 Setup encountered an error: The version of Internet

> Explorer you have installed does not match the update you are trying to

> install.

> 1.109: The version of Internet Explorer you have installed does not match

> the update you are trying to install.

> 1.109: Update.exe extended error code = 0xf0f4

>

> It appears browser detection has a problem. OS xpsp2, browser 7.0

> I have opened ticket with support. Anybody else seeing this?

Guest shawnr
Posted

From the bulletin MS08-022:

 

"Systems with Internet Explorer 7, which is delivered with VBScript.dll

version 5.7 and JScript.dll version 5.7, are not affected by this

vulnerability."

 

The machine I tested with has ver 5.6 of both installed, but I would not

know from what installation. There seems to be a conflict in the detection of

this update.

Guest Cj,,,,,+
Posted

to : shawnr,,, and others,,,, if resolving this issue is important,,,,

and then MS update has problems,,,, because the prior versions of JScript

and VBScript are not what is expected,,, then downloading and installing

JScript version 5.7 will resolve the MSupdate issuses,,,

 

I know,,,, that MSupdate is now happy,,,, (no problems, with MS update),,

 

so,,,, system is working,,,, error condition gone,,,

 

thank you,,,, Cj.....+

 

"shawnr" wrote:

>

> From the bulletin MS08-022:

>

> "Systems with Internet Explorer 7, which is delivered with VBScript.dll

> version 5.7 and JScript.dll version 5.7, are not affected by this

> vulnerability."

>

> The machine I tested with has ver 5.6 of both installed, but I would not

> know from what installation. There seems to be a conflict in the detection of

> this update.

>

>

>

Guest CurtisGuy
Posted

I am running Windows XP with all the latest updates.

 

The reply from Cj,,,,,+ seems to fit the bill. I am going to follow those

steps tonight when I get home.

 

Thanks.

 

"PA Bear [MS MVP]" wrote:

> Windows version? IE version? Are you getting the 0x8007F0F4 error when

> attempting to install KB944338? Are you attempting to install KB944338

> manually or via Automatic Updates (WinXP)/Windows Update (Vista)?

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> CurtisGuy wrote:

> > I am having the same error.

> >

> > "PA Bear [MS-MVP]" wrote:

> >

> >>> It appears browser detection has a problem. OS xpsp2, browser 7.0

> >>> I have opened ticket with support. Anybody else seeing this?

> >>

> >> Please keep us posted on what PSS might have to say, Shawn.

> >> --

> >> ~PA Bear

> >>

> >> On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

> >>> Repeated attempts to install this update from MS updates result in error

> >>> code 0x8007F0F4. I have not tried through WSUS yet.

> >>> KB944338.log:

> >>> C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe

> >>> (version 6.2.29.0)

> >>> 1.109: Hotfix started with following command line: /si

> >>> /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> >>> 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is

> >>> Greater or Equal To 7.0.0.0

> >>> 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> >>> 1.109: KB944338 Setup encountered an error: The version of Internet

> >>> Explorer you have installed does not match the update you are trying to

> >>> install.

> >>> 1.109: The version of Internet Explorer you have installed does not

> >>> match

> >>> the update you are trying to install.

> >>> 1.109: Update.exe extended error code = 0xf0f4

> >>>

> >>> It appears browser detection has a problem. OS xpsp2, browser 7.0

> >>> I have opened ticket with support. Anybody else seeing this?

>

>

Guest HappySmokerUK
Posted

Thanks Cj.....+ I did as you suggested and now this update does not appear

when checking updates

 

"Cj.....+" wrote:

> If you go to the Microsoft Download and download JSCRIPT V5.7 from release

> date 8/24/2007,,, and install it then has JScript 5.7 and VBScript 5.7,,,

> and then run windowsupdate,,, problem goes away,,,,, so,,, hope this

> helps,,, thank you,,, Cj....

>

> JScript version is 5.7.0.16535 after the install,, and

> VBscript version is also 5.7.0.16535 after the install,,,, I think the

> problem is fixed

>

> thank you,,,,, Cj.....+

>

> "Harry Johnston [MVP]" wrote:

>

> > shawnr wrote:

> >

> > > both are ver 5.6.

> >

> > Did you check the version of the actual DLL files, or just the installed version

> > of VBScript/Javascript? (Normally you'd expect them to be the same, but that

> > isn't true in this case.)

> >

> > You can check the file version by navigating to c:\windows\system32, selecting

> > jscript.dll, right-clicking, selecting Properties, and going to the Version tab.

> > Please let us know the full version number, and also the modification date and

> > file size in bytes.

> >

> > The reason I ask is that IE7 includes version 5.7.0.5730 of jscript.dll and

> > vbscript.dll, so it shouldn't be possible to have version 5.6 if IE7 is installed.

> >

> > Harry.

> >

Guest PA Bear [MS MVP]
Posted

The point is that you should already have Vbscript.dll and Jscript.dll v5.7

if IE7 is installed. We're trying to figure out why you all still have/had

v5.6.

--

~PA Bear

 

Cj.... wrote:

> If you go to the Microsoft Download and download JSCRIPT V5.7 from release

> date 8/24/2007,,, and install it then has JScript 5.7 and VBScript 5.7,,,

> and then run windowsupdate,,, problem goes away,,,,, so,,, hope this

> helps,,, thank you,,, Cj....

>

> "MowGreen [MVP]" wrote:

>

>> Cj,

>>

>> Please comply with PABear's request. A resolution to this issue will be

>> posted in this newsgroup, not by private emails to individuals :

>>

>>> Attach %windir%/windowsupdate.log <=this file to an email message to

>>> ericbrod@microsoft.com.

>>>

>>> Give the email the following subject: "error 0x8007F0F4 when installing

>>> update KB944338"

>>

>> To open the WindowsUpdate.log go to Start > Run > copy and paste the

>> below into the Open: line and then click OK or press Enter

>>

>> %windir%\windowsupdate.log

>>

>> Thanks !

>>

>> MowGreen [MVP 2003-2008]

>> ===============

>> *-343-* FDNY

>> Never Forgotten

>> ===============

>>

>>

>> Cj wrote:

>>

>>> will stop trying other attempts until I receive an answer to the

>>> problem,

>>> it

>>> seems to be a Microsoft issue,,,, please send an email when it is

>>> resolved,,

>>> thank you,, Cj

>>>

>>> "Cj" wrote:

>>>

>>>

>>>> am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,,

>>>> for HOT FIX for KB944338,,,, have tried 3+ times,, all same

>>>> results,,

>>>>

>>>>

>>>> "PA Bear [MS-MVP]" wrote:

>>>>

>>>>

>>>>>> It appears browser detection has a problem. OS xpsp2, browser 7.0

>>>>>> I have opened ticket with support. Anybody else seeing this?

>>>>>

>>>>> Please keep us posted on what PSS might have to say, Shawn.

>>>>> --

>>>>> ~PA Bear

>>>>>

>>>>> On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

>>>>>

>>>>>> Repeated attempts to install this update from MS updates result in

>>>>>> error code 0x8007F0F4. I have not tried through WSUS yet.

>>>>>> KB944338.log:

>>>>>> C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe

>>>>>> (version 6.2.29.0)

>>>>>> 1.109: Hotfix started with following command line: /si

>>>>>> /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

>>>>>> 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe

>>>>>> is

>>>>>> Greater or Equal To 7.0.0.0

>>>>>> 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

>>>>>> 1.109: KB944338 Setup encountered an error: The version of Internet

>>>>>> Explorer you have installed does not match the update you are trying

>>>>>> to

>>>>>> install.

>>>>>> 1.109: The version of Internet Explorer you have installed does not

>>>>>> match

>>>>>> the update you are trying to install.

>>>>>> 1.109: Update.exe extended error code = 0xf0f4

>>>>>>

>>>>>> It appears browser detection has a problem. OS xpsp2, browser 7.0

>>>>>> I have opened ticket with support. Anybody else seeing this?

Guest Cj,,,,,+
Posted

to : PA Bear [MS MVP] and others,,,, back when IE7 was released for

distribution, the JScript and VBScript were included,,,

 

is it possible that when people downloaded and installed other software,,

eg: VisualBasic that the mods were overlaid,,????,,, I have been using IE7

and installing all update as released,,,, and until yesterday (04-08-2008)

had not noticed JScript or VBScript issues,,,, however,,, after downloading

the JScript v 5.7 release date(08/24/2007) the underlying issues go away,

with MSupdate,,,

 

so,, give some thought, to the workaround,,,,

 

again,,,, Thank you,,,, Cj,,,,,+

 

 

 

"PA Bear [MS MVP]" wrote:

> The point is that you should already have Vbscript.dll and Jscript.dll v5.7

> if IE7 is installed. We're trying to figure out why you all still have/had

> v5.6.

> --

> ~PA Bear

>

> Cj.... wrote:

> > If you go to the Microsoft Download and download JSCRIPT V5.7 from release

> > date 8/24/2007,,, and install it then has JScript 5.7 and VBScript 5.7,,,

> > and then run windowsupdate,,, problem goes away,,,,, so,,, hope this

> > helps,,, thank you,,, Cj....

> >

> > "MowGreen [MVP]" wrote:

> >

> >> Cj,

> >>

> >> Please comply with PABear's request. A resolution to this issue will be

> >> posted in this newsgroup, not by private emails to individuals :

> >>

> >>> Attach %windir%/windowsupdate.log <=this file to an email message to

> >>> ericbrod@microsoft.com.

> >>>

> >>> Give the email the following subject: "error 0x8007F0F4 when installing

> >>> update KB944338"

> >>

> >> To open the WindowsUpdate.log go to Start > Run > copy and paste the

> >> below into the Open: line and then click OK or press Enter

> >>

> >> %windir%\windowsupdate.log

> >>

> >> Thanks !

> >>

> >> MowGreen [MVP 2003-2008]

> >> ===============

> >> *-343-* FDNY

> >> Never Forgotten

> >> ===============

> >>

> >>

> >> Cj wrote:

> >>

> >>> will stop trying other attempts until I receive an answer to the

> >>> problem,

> >>> it

> >>> seems to be a Microsoft issue,,,, please send an email when it is

> >>> resolved,,

> >>> thank you,, Cj

> >>>

> >>> "Cj" wrote:

> >>>

> >>>

> >>>> am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,,

> >>>> for HOT FIX for KB944338,,,, have tried 3+ times,, all same

> >>>> results,,

> >>>>

> >>>>

> >>>> "PA Bear [MS-MVP]" wrote:

> >>>>

> >>>>

> >>>>>> It appears browser detection has a problem. OS xpsp2, browser 7.0

> >>>>>> I have opened ticket with support. Anybody else seeing this?

> >>>>>

> >>>>> Please keep us posted on what PSS might have to say, Shawn.

> >>>>> --

> >>>>> ~PA Bear

> >>>>>

> >>>>> On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:

> >>>>>

> >>>>>> Repeated attempts to install this update from MS updates result in

> >>>>>> error code 0x8007F0F4. I have not tried through WSUS yet.

> >>>>>> KB944338.log:

> >>>>>> C:\WINDOWS\SoftwareDistribution\Download\77a3382edfdc03e5fb59ec5858f5073e\u­pdate\update.exe

> >>>>>> (version 6.2.29.0)

> >>>>>> 1.109: Hotfix started with following command line: /si

> >>>>>> /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed

> >>>>>> 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe

> >>>>>> is

> >>>>>> Greater or Equal To 7.0.0.0

> >>>>>> 1.109: Condition Check for Line 1 of PreRequisite returned FALSE

> >>>>>> 1.109: KB944338 Setup encountered an error: The version of Internet

> >>>>>> Explorer you have installed does not match the update you are trying

> >>>>>> to

> >>>>>> install.

> >>>>>> 1.109: The version of Internet Explorer you have installed does not

> >>>>>> match

> >>>>>> the update you are trying to install.

> >>>>>> 1.109: Update.exe extended error code = 0xf0f4

> >>>>>>

> >>>>>> It appears browser detection has a problem. OS xpsp2, browser 7.0

> >>>>>> I have opened ticket with support. Anybody else seeing this?

>

>

×
×
  • Create New...