How do i get rid of Win32/zlob.zwc?

[Guest Joe]

I have run Microsoft Malicious Software Removal tool, and it tells me it

cannot remove Win32/zlob.zwc. I ran Norton, and it did not detect it. It

has invaded my Internet Explorer, dropped a anti-virus toolbar on my screen,

and redirects to an antivirus software sales page

http://asecurityservice.com/. Any suggestons on how to get rid of this thing?

[Guest Malke]

Joe wrote:

> I have run Microsoft Malicious Software Removal tool, and it tells me it

> cannot remove Win32/zlob.zwc. I ran Norton, and it did not detect it. It

> has invaded my Internet Explorer, dropped a anti-virus toolbar on my screen,

> and redirects to an antivirus software sales page

> http://asecurityservice.com/. Any suggestons on how to get rid of this thing?

 

Do the preparatory steps here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

Then do the specific removal steps here:

http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan -

Smitfraud, Spyaxe, Spyfalcon

 

You can also check to see if there are targeted removal steps for your

malware here:

Bleeping Computer removal how-to's -

http://www.bleepingcomputer.com/forums/forum55.html

 

When all else fails, run HijackThis and post your log in one of the

specialty forums listed at the first link above (not here, please).

 

Not all tools used will work in Vista and you will need to run them

elevated. Since Vista is so new, it will be a while before removal

techniques and tools are developed. If you are unable to remove the

infection by following the general steps, register at one of the

HijackThis forums as suggested.

 

Standard caveat: If the procedures look too complex - and there is no

shame in admitting this isn't your cup of tea - take the machine to a

professional computer repair shop (not your local version of

BigComputerStore/GeekSquad). Please be aware that not all local shops

are skilled at removing malware and even if they are, your computer may

be so infested that Windows will need to be clean-installed. Have all

your data backed up before you take the machine into a shop.

 

 

Malke

--

Elephant Boy Computers

http://www.elephantboycomputers.com

"Don't Panic!"

MS-MVP Windows - Shell/User