Guest Keith Posted August 4, 2007 Posted August 4, 2007 When attempting to use windows update and also randomly I receive a message stating that Wuauclt.exe has encountered a problem and needs to close. It shows an error code of 0x800706BE. I've downloaded this version of windows update and had to force it to run with no luck. Any ideas? Thanks
Guest PA Bear Posted August 4, 2007 Posted August 4, 2007 Windows version? Had you just reinstalled Windows? Is NAV installed? Was it ever installed? See http://msmvps.com/blogs/athif/archive/2006/05/08/Error-0x800706BE.aspx And/or see these related threads: http://groups.google.com/groups/search?q=0x800706BE+%2B+mvp+group%3Amicrosoft.public.windowsupdate&start=0&scoring=d&hl=en&safe=off&num=20 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin DTS-L.org Keith wrote: > When attempting to use windows update and also randomly I receive a > message > stating that Wuauclt.exe has encountered a problem and needs to close. It > shows an error code of 0x800706BE. > > I've downloaded this version of windows update and had to force it to run > with no luck. Any ideas? > > Thanks
Guest Keith Posted August 4, 2007 Posted August 4, 2007 I'm using XP Pro SP2. No I've been using this version of Windows for some time with no problems. I did have NAV on about six months ago but was having trouble with it and took it off and the system was working fine afterwards. Read the thread and the Remote Procedure Call is started as are the BITS and Windows Installer. Keith "PA Bear" wrote: > Windows version? Had you just reinstalled Windows? Is NAV installed? Was > it ever installed? > > See http://msmvps.com/blogs/athif/archive/2006/05/08/Error-0x800706BE.aspx > > And/or see these related threads: > http://groups.google.com/groups/search?q=0x800706BE+%2B+mvp+group%3Amicrosoft.public.windowsupdate&start=0&scoring=d&hl=en&safe=off&num=20 > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin DTS-L.org > > > Keith wrote: > > When attempting to use windows update and also randomly I receive a > > message > > stating that Wuauclt.exe has encountered a problem and needs to close. It > > shows an error code of 0x800706BE. > > > > I've downloaded this version of windows update and had to force it to run > > with no luck. Any ideas? > > > > Thanks > >
Guest PA Bear Posted August 4, 2007 Posted August 4, 2007 > I've downloaded this version of windows update... Are you referring to Windows Update Agent 3.0 (v7.0.6000.374 http://support.microsoft.com/kb/932494)? Is "Update for Windows XP (KB927891)" listed in Add/Remove Programs (make sure Show Updates is checked)? When was the last time Windows Update worked? Is Windows Defender installed and are its definitions current? [Just asking, not a recommendation or suggestion to install it.] > I did have NAV on about six months ago but was > having trouble with it and took it off... Have you run the Norton Removal Tool? http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 What anti-virus application are you using now? Is your subscription current and are its definitions updated daily & automatically? Can you manually update definitions successfully? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin DTS-L.org Keith wrote: > I'm using XP Pro SP2. No I've been using this version of Windows for some > time with no problems. I did have NAV on about six months ago but was > having trouble with it and took it off and the system was working fine > afterwards. > > Read the thread and the Remote Procedure Call is started as are the BITS > and > Windows Installer. > > Keith > > "PA Bear" wrote: > >> Windows version? Had you just reinstalled Windows? Is NAV installed? >> Was >> it ever installed? >> >> See >> http://msmvps.com/blogs/athif/archive/2006/05/08/Error-0x800706BE.aspx >> >> And/or see these related threads: >> http://groups.google.com/groups/search?q=0x800706BE+%2B+mvp+group%3Amicrosoft.public.windowsupdate&start=0&scoring=d&hl=en&safe=off&num=20 >> -- >> Keith wrote: >>> When attempting to use windows update and also randomly I receive a >>> message >>> stating that Wuauclt.exe has encountered a problem and needs to close. >>> It >>> shows an error code of 0x800706BE. >>> >>> I've downloaded this version of windows update and had to force it to >>> run >>> with no luck. Any ideas? >>> >>> Thanks
Guest Keith Posted August 4, 2007 Posted August 4, 2007 Good day: Yes the Windows Update Agent 3.0 is the update I was referring to. Update for Windows xp (KB927891) IS listed in the add/remove. It looks like the last Windows update was on 6/13/07, this is the last one in the add/remove program. I've used Windows Defender previously but it is not current. Currently I'm using AVG free edition. I haven't noticed that it was hanging up but when I tried to manually update I gives me the following Update was unsuccessful. Can not initialize the update interface. Installation of AVG Free Edition is probably damaged. Please reinstall. Yes I used the Norton's Removal tool, but I'll run it again to insure that it's removed. Keith "PA Bear" wrote: > > I've downloaded this version of windows update... > > Are you referring to Windows Update Agent 3.0 (v7.0.6000.374 > http://support.microsoft.com/kb/932494)? > > Is "Update for Windows XP (KB927891)" listed in Add/Remove Programs (make > sure Show Updates is checked)? > > When was the last time Windows Update worked? > > Is Windows Defender installed and are its definitions current? [Just asking, > not a recommendation or suggestion to install it.] > > > I did have NAV on about six months ago but was > > having trouble with it and took it off... > > Have you run the Norton Removal Tool? > http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 > > What anti-virus application are you using now? Is your subscription current > and are its definitions updated daily & automatically? Can you manually > update definitions successfully? > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin DTS-L.org > > > Keith wrote: > > I'm using XP Pro SP2. No I've been using this version of Windows for some > > time with no problems. I did have NAV on about six months ago but was > > having trouble with it and took it off and the system was working fine > > afterwards. > > > > Read the thread and the Remote Procedure Call is started as are the BITS > > and > > Windows Installer. > > > > Keith > > > > "PA Bear" wrote: > > > >> Windows version? Had you just reinstalled Windows? Is NAV installed? > >> Was > >> it ever installed? > >> > >> See > >> http://msmvps.com/blogs/athif/archive/2006/05/08/Error-0x800706BE.aspx > >> > >> And/or see these related threads: > >> http://groups.google.com/groups/search?q=0x800706BE+%2B+mvp+group%3Amicrosoft.public.windowsupdate&start=0&scoring=d&hl=en&safe=off&num=20 > >> -- > >> Keith wrote: > >>> When attempting to use windows update and also randomly I receive a > >>> message > >>> stating that Wuauclt.exe has encountered a problem and needs to close. > >>> It > >>> shows an error code of 0x800706BE. > >>> > >>> I've downloaded this version of windows update and had to force it to > >>> run > >>> with no luck. Any ideas? > >>> > >>> Thanks > >
Guest PA Bear Posted August 4, 2007 Posted August 4, 2007 Given your last reply, I'd recommend running a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/page2.html#Removing_Malware When all else fails, HijackThis v1.99.1 (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://forums.spybot.info/forumdisplay.php?f=22, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert analysis, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin DTS-L.org Keith wrote: > Good day: > > Yes the Windows Update Agent 3.0 is the update I was referring to. > > Update for Windows xp (KB927891) IS listed in the add/remove. > > It looks like the last Windows update was on 6/13/07, this is the last one > in the add/remove program. > > I've used Windows Defender previously but it is not current. Currently > I'm > using AVG free edition. I haven't noticed that it was hanging up but when > I > tried to manually update I gives me the following Update was > unsuccessful. > Can not initialize the update interface. Installation of AVG Free Edition > is probably damaged. Please reinstall. > > Yes I used the Norton's Removal tool, but I'll run it again to insure that > it's removed. > > Keith > > "PA Bear" wrote: > >>> I've downloaded this version of windows update... >> >> Are you referring to Windows Update Agent 3.0 (v7.0.6000.374 >> http://support.microsoft.com/kb/932494)? >> >> Is "Update for Windows XP (KB927891)" listed in Add/Remove Programs (make >> sure Show Updates is checked)? >> >> When was the last time Windows Update worked? >> >> Is Windows Defender installed and are its definitions current? [Just >> asking, not a recommendation or suggestion to install it.] >> >>> I did have NAV on about six months ago but was >>> having trouble with it and took it off... >> >> Have you run the Norton Removal Tool? >> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 >> >> What anti-virus application are you using now? Is your subscription >> current and are its definitions updated daily & automatically? Can you >> manually update definitions successfully? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE, OE, Security, Shell/User) >> AumHa VSOP & Admin DTS-L.org >> >> >> Keith wrote: >>> I'm using XP Pro SP2. No I've been using this version of Windows for >>> some >>> time with no problems. I did have NAV on about six months ago but was >>> having trouble with it and took it off and the system was working fine >>> afterwards. >>> >>> Read the thread and the Remote Procedure Call is started as are the BITS >>> and >>> Windows Installer. >>> >>> Keith >>> >>> "PA Bear" wrote: >>> >>>> Windows version? Had you just reinstalled Windows? Is NAV installed? >>>> Was >>>> it ever installed? >>>> >>>> See >>>> http://msmvps.com/blogs/athif/archive/2006/05/08/Error-0x800706BE.aspx >>>> >>>> And/or see these related threads: >>>> http://groups.google.com/groups/search?q=0x800706BE+%2B+mvp+group%3Amicrosoft.public.windowsupdate&start=0&scoring=d&hl=en&safe=off&num=20 >>>> -- >>>> Keith wrote: >>>>> When attempting to use windows update and also randomly I receive a >>>>> message >>>>> stating that Wuauclt.exe has encountered a problem and needs to close. >>>>> It >>>>> shows an error code of 0x800706BE. >>>>> >>>>> I've downloaded this version of windows update and had to force it to >>>>> run >>>>> with no luck. Any ideas? >>>>> >>>>> Thanks
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