Windows update freezes, error 0xC1900101-0x40021

[ofer]

The windows update process freezes every time at 75% after the second boot, forcing me to do a hard power shutdown.

after that it rolls back to the original version and shows the error 0xC1900101-0x40021 (sometimes 0xC1900101-0x30018)

I tried doing a clean boot as per Microsoft directions but that doesn't help (neither is disconnecting all peripherals)

 

I tried running SetpDiag.exe and looking at the log files. at the very end of setupapi.dev.log I see the following :

 

>>> [setup online Device Install (Hardware initiated) - {5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp_wfd\5&8054060&0&11]

>>> Section start 2021/10/11 14:11:41.982

ump: Install needed due to device having problem code CM_PROB_NOT_CONFIGURED

utl: {Select Drivers - {5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp_wfd\5&8054060&0&11} 14:11:41.982

utl: Driver Node:

utl: Status - Selected

utl: Driver INF - netvwifimp.inf (C:\WINDOWS\System32\DriverStore\FileRepository\netvwifimp.inf_amd64_bfb9fd6f3a078899\netvwifimp.inf)

utl: Class GUID - {4d36e972-e325-11ce-bfc1-08002be10318}

utl: Driver Version - 06/21/2006,10.0.22000.1

utl: Configuration - {5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp_wfd

utl: Driver Rank - 00FF0000

utl: Signer Score - Inbox (0D000003)

utl: Driver Node:

utl: Status - Outranked

utl: Driver INF - netvwifimp.inf (C:\WINDOWS\System32\DriverStore\FileRepository\netvwifimp.inf_amd64_bfb9fd6f3a078899\netvwifimp.inf)

utl: Class GUID - {4d36e972-e325-11ce-bfc1-08002be10318}

utl: Driver Version - 06/21/2006,10.0.22000.1

utl: Configuration - {5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp_wfd

utl: Driver Rank - 00FF2000

utl: Signer Score - Inbox (0D000003)

utl: {Select Drivers - exit(0x00000000} 14:11:41.982

dvi: Waiting for previous device install to complete. 14:11:41.982

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So could it be that this driver netvwifimp.inf is causing the problem ? googling it I see it is "Microsoft Direct Wi-Fi Adapter" , but there is no such a device in my device manager , so I don't how to disable it (I tried disabling the Intel Wireless Adapter but the problem persists)

 

I there a way I could possibly tell windows update to skip this driver ? or anything else I could try ?

any advice will be much appreciated!

[AWS]

From the looks of the error it looks like a more prefered driver for the device is being loaded. Try removing the hardware, reboot and let Windows install the best driver.

[ofer]

I removed the WLAN card from my computer and tried again, but it freezes at exactly the same point, 75% right after third reboot

 

this time however I get this from SetupDiag :

 

Error: SetupDiag reports abrupt down-level failure.

Last Operation: Finalize

Error: 0xC1900201 - 0x40008

LogEntry: 2021-10-12 20:18:52, Error MOUPG CDlpActionCompat::ExecuteSysReqScan(809): Result = 0xC1900201

 

I doubt however if this is the true error because the timing is even before the actual installation starts.

there are few more errors in setuperr.log :

 

2021-10-12 20:44:51, Error [0x08085f] MIG MigHost: CMigPluginSurrogate::LoadAndRegisterServerInThreadContext: LoadLibraryExW(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll, LOAD_WITH_ALTERED_SEARCH_PATH) failed gle=0x7f.[gle=0x0000007f]

2021-10-12 20:44:51, Error [0x080863] MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: LoadAndRegisterServerInThreadContext() failed hr=0x8007007f.[gle=0x0000007f]

2021-10-12 21:17:11, Error [0x08085f] MIG MigHost: CMigPluginSurrogate::LoadAndRegisterServerInThreadContext: LoadLibraryExW(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll, LOAD_WITH_ALTERED_SEARCH_PATH) failed gle=0x7f.[gle=0x0000007f]

2021-10-12 21:17:11, Error [0x080863] MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: LoadAndRegisterServerInThreadContext() failed hr=0x8007007f.[gle=0x0000007f]

 

 

but the timing here also is earlier then the freeze. anyway I have no idea what any of this mean. SetupDiag didn't generate a setupapi.dev.log file this time, but I located it in C:\WINDOWS\INF and don't see any errors there, last entry is <<< [Exit status: SUCCESS] at 2021/10/12 22:06:51.526

 

 

any ideas how to proceed ? I don't think there is any other hardware I can remove (the computer is dell precision M2800 laptop)

[AWS]

Can you post a screenshot of the device manager so I can see what devices are loaded?

[ofer]

sure

 

[AWS]

The problem is all those in other devices. You need to uninstall all of them by right clicking on them and selecting uninstall. Don't reboot until all have been removed.

 

You'll need the driver disak for the 2 AudioWear devices. My guess is that is the device causing the problems. This could be a bluetooth printer.

 

For the Broadcom USH driver you check this site:

https://www.dell.com/support/kbdoc/en-us/000181127/download-the-broadcom-ush-drivers

 

You'll also need the driver for the video controller.

 

If this is a Dell or HP you should download the drivers for your specific model.

[ofer]

Problem solved!

 

the culprit was the driver for the AMD graphics card. Apparently it is a known issue for this specific computer model (Dell precision M2800) and it has a simple fix:

https://www.dell.com/community/Precision-Mobile-Workstations/No-decent-GPU-driver-available-for-M2800/td-p/6078511

 

anyways thanks for you assistance!