Guest ca4 Posted August 7, 2007 Posted August 7, 2007 I keep getting the yellow shield, and I can not install kb928366, what can I do to just remove that yellow shield? -- happyfeet
Guest TaurArian [MS-MVP] Posted August 7, 2007 Posted August 7, 2007 Posted by another user - Microsoft Response This issue can occur if the previous .NET Framework component is damaged. Let's try to remove the previous version of .NET Framework and reinstall all of them. Step 1: Download Microsoft Windows Installer CleanUp utility ============================================ 1. Visit: http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe 2. Save the file to your Desktop 3. Please double click the file msicuu2.exe on the Desktop to install this tool on your computer. Step 2: Remove .NET Framework 1.1 ======================== 1. Click Start -> (All) Programs->Windows Installer Clean Up. 2. See if you can find .NET Framework software. If so, remove it. 3. Restart the computer and see if the issue still exists. For more information, please refer to: ----------- Title: Description of the Windows Installer CleanUp Utility Link: http://support.microsoft.com/default.aspx?scid=kben-us290301 However, if any problem is encountered when trying to uninstall .NET Framework 1.1, we can also refer to the following Knowledge Base article to uninstall it manually. http://support.microsoft.com/?id=320112 After that, please restart the computer and perform the following suggestions to reinstall ..NET Framework 1.1 and the updates for it. Step 3: Install .NET Framework 1.1 Redistributable Package and .NET Framework 1.1 SP1 ========================= 1. Please download the Microsoft .NET Framework Version 1.1 Redistributable Package and the updates from the following link and save them to the C drive (C:\) Microsoft .NET Framework Version 1.1 Redistributable Package http://download.microsoft.com/download/a/a/c/aac39226-8825-44ce-90e3-bf8203e74006/dotnetfx.exe Microsoft .NET Framework 1.1 Service Pack 1 http://download.microsoft.com/download/8/b/4/8b4addd8-e957-4dea-bdb8-c4e00af5b94b/NDP1.1sp1-KB867460-X86.exe Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366) http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp1.1sp1-kb928366-x86_20112ef50011e0de2c0e3378139245d81a178b15.exe 2. When the File Download window appears, please click the Save button, and follow the directions to save it to Windows. After downloading the Microsoft ...NET Framework 1.1 setup file onto your computer, please double-click the ...NET Framework files to manually install them one by one. If an error is encountered when installing .NET Framework 1.1, we can also refer to the following Microsoft Knowledge Base article to troubleshoot this issue: How to troubleshoot Microsoft .NET Framework 1.1 installation issues http://support.microsoft.com/?id=824643 End Microsoft Response Added if you require/need it: Uninstall Cleanup Tool for the .NET Framework 1.0 and ...NET Framework 1.1 updates KB928366, KB929729, and KB928367: http://www.microsoft.com/downloads/details.aspx?FamilyID=7a4efc33-0343-4ee4-b0c4-97bd16967a09&DisplayLang=en -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "ca4" <ca4@discussions.microsoft.com> wrote in message news:88B454E2-CCC7-4367-8508-DD061ED93AB3@microsoft.com... | I keep getting the yellow shield, and I can not install kb928366, what can | I do to just remove that yellow shield? | -- | happyfeet
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