Guest lwestatbus Posted August 9, 2007 Posted August 9, 2007 I have the exact problem and have been unable to find a solution, including using one of my free support issues w/ Microsoft. Here's what I experience: 1. In May I was prompted to install a single update and accepted. When I shut down the computer I saw the "Installing 1 update...do not shut down your computer...it will shut down automatically" message. However this message was still in place the next morning. I had to do a hard shutdown (holding down my power button). From that point onward loggin on after powering up took considerably longer than previously. (Sorry...don't remember what update it was.) 2. I was recently offered about five updates and selected all of them and decided to watch progress. Downloads all succeeded, but then the system hung in the "Initializing installation..." step. It stayed hung for about an hour when I pressed the Cancel button. Then the Cancel step hung and stayed hung for an hour until I shut down the computer. This resulted in a repeat of the message sequence in 1, above, including having the computer still in the installing update mode the next morning. 3. I was offered the same updates the next day and decided to just select one and selected Windows Defender definition updates. Behavior repeated that described in 2, above. 4. I am now continuously offered the same updates but have not selected any. On the advice of the Microsoft support professional I registered about a half dozen .dll files. I received no errors on any of them. I also checked a couple of settings and found them to be as expected. I replied back to M'soft w/ my update log and activity log. A few days later I received an inquiry from the specialist as to whether I was going to reply--clearly she hadn't received my info. I resent, along with a separate simple message with no attachment asking for acknowledgement of receipt, but no reply. I suspect that my communications aren't getting through, though my system is not reporting any bounce-back. I've ploughed through the update log trying to make sense of it and one thing I see is that when I initialized my Windows Defender update the log reported that there was already an update in progress. I strongly suspect that I've got a registry entry somewhere that wasn't cleared and which is preventing new updates from starting because the updater thinks it is already doing an update. Any advice would be appreciated. "zeds_place" wrote: > hi, i have currently loaded xp on my system and sp2 - however now when i > update (auto or otherwise) the downloads come to my machin but then once > downloaded the application window hangs at "initializing instalation...". > i've had it sitting and doing nothing for hours at a time. > > can anyone help me with this?. > > zz
Guest lwestatbus Posted August 9, 2007 Posted August 9, 2007 Sorry, I neglected to mention that I am using Win XP Pro w/ SP2. Also, I had renamed the software installation folder after stopping the update service and then restarted the service.
Guest sdlomi2 Posted August 15, 2007 Posted August 15, 2007 "lwestatbus" <lwestatbus@discussions.microsoft.com> wrote in message news:E0219F39-7AE1-48B0-9366-0B4766FBB124@microsoft.com... >I have the exact problem and have been unable to find a solution, including > using one of my free support issues w/ Microsoft. Here's what I > experience: > > 1. In May I was prompted to install a single update and accepted. When I > shut down the computer I saw the "Installing 1 update...do not shut down > your > computer...it will shut down automatically" message. However this message > was still in place the next morning. I had to do a hard shutdown (holding > down my power button). From that point onward loggin on after powering up > took considerably longer than previously. (Sorry...don't remember what > update it was.) > > 2. I was recently offered about five updates and selected all of them and > decided to watch progress. Downloads all succeeded, but then the system > hung > in the "Initializing installation..." step. It stayed hung for about an > hour > when I pressed the Cancel button. Then the Cancel step hung and stayed > hung > for an hour until I shut down the computer. This resulted in a repeat of > the > message sequence in 1, above, including having the computer still in the > installing update mode the next morning. > > 3. I was offered the same updates the next day and decided to just select > one and selected Windows Defender definition updates. Behavior repeated > that > described in 2, above. > > 4. I am now continuously offered the same updates but have not selected > any. > > On the advice of the Microsoft support professional I registered about a > half dozen .dll files. I received no errors on any of them. I also > checked > a couple of settings and found them to be as expected. I replied back to > M'soft w/ my update log and activity log. A few days later I received an > inquiry from the specialist as to whether I was going to reply--clearly > she > hadn't received my info. I resent, along with a separate simple message > with > no attachment asking for acknowledgement of receipt, but no reply. I > suspect > that my communications aren't getting through, though my system is not > reporting any bounce-back. > > I've ploughed through the update log trying to make sense of it and one > thing I see is that when I initialized my Windows Defender update the log > reported that there was already an update in progress. I strongly suspect > that I've got a registry entry somewhere that wasn't cleared and which is > preventing new updates from starting because the updater thinks it is > already > doing an update. > > Any advice would be appreciated. > > "zeds_place" wrote: > >> hi, i have currently loaded xp on my system and sp2 - however now when i >> update (auto or otherwise) the downloads come to my machin but then once >> downloaded the application window hangs at "initializing instalation...". >> i've had it sitting and doing nothing for hours at a time. >> >> can anyone help me with this?. >> >> zz Hey, zz, this has worked for me many times and several others on a couple of ng's. 1. Click on Start and then click Run, 2. In the open field type "REGSVR32 WUAPI.DLL" (without quotation marks) and press Enter. 3. When you receive the "DllRegisterServer in WUAPI.DLL succeeded" message, click OK. 4. Please repeat these steps for each of the following commands: REGSVR32 WUAUENG.DLL REGSVR32 WUAUENG1.DLL REGSVR32 ATL.DLL REGSVR32 WUCLTUI.DLL REGSVR32 WUPS.DLL REGSVR32 WUPS2.DLL REGSVR32 WUWEB.DLL........................hope this helps you too. sdlomi2
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