Guest taipan Posted August 10, 2007 Posted August 10, 2007 I'm in a small corporate network running windows xp professional sp2. Some of the systems have the automatic update greyed out. I have tried many of the offered fixes servises.msc,gpedit.msc, finding the inf folder and reinstalling au, reregistering many of the .dll files associated with windows update. None of these have worked. Are there any other suggestions that i may try?
Guest TaurArian [MS-MVP] Posted August 10, 2007 Posted August 10, 2007 1. Check the Service Manager for "Automatic Update" service Click Start, select Run and type: Services.msc Press Enter Locate the - "Automatic Update" Make sure the service is not disabled and started. 2. If the service is disabled and cannot be started: Go to START, Select RUN Type: regsvr32 wuaueng.dll Press Ok 3. If all else fails:- Windows Update Greyed Out - Restore (Line 179) http://www.kellys-korner-xp.com/xp_tweaks.htm Automatic Updates options are grayed out?: http://windowsxp.mvps.org/aupolicy.htm -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "taipan" <taipan@discussions.microsoft.com> wrote in message news:4128C0BA-609E-4D56-B40F-4E04B93961BC@microsoft.com... | I'm in a small corporate network running windows xp professional sp2. Some of | the systems have the automatic update greyed out. I have tried many of the | offered fixes servises.msc,gpedit.msc, finding the inf folder and | reinstalling au, reregistering many of the .dll files associated with windows | update. None of these have worked. Are there any other suggestions that i may | try?
Guest taipan Posted August 13, 2007 Posted August 13, 2007 TaurArian thank you for your help, but I have tried to reregister all of the wu.dll files and even tried the kelly's-korner link. None have worked for me. I have been thinking it might be a group policy, but not all of the computers have this problem. do you have any other suggestions i should try? "TaurArian [MS-MVP]" wrote: > 1. Check the Service Manager for "Automatic Update" service > Click Start, select Run and type: Services.msc > Press Enter > Locate the - "Automatic Update" > Make sure the service is not disabled and started. > > 2. If the service is disabled and cannot be started: > > Go to START, Select RUN > Type: regsvr32 wuaueng.dll > Press Ok > > 3. If all else fails:- > > Windows Update Greyed Out - Restore (Line 179) > http://www.kellys-korner-xp.com/xp_tweaks.htm > > Automatic Updates options are grayed out?: > http://windowsxp.mvps.org/aupolicy.htm > > > -- > ==================================== > TaurArian [MS-MVP] 2005-2008 - Australia > ==================================== > How to make a good post: http://www.dts-l.org/goodpost.htm > Defending your machine: http://defendingyourmachine2.blogspot.com/ > http://taurarian.mvps.org/index.htm > > Emails will not be acknowledged - please post to the newsgroup so all may benefit. > > > "taipan" <taipan@discussions.microsoft.com> wrote in message > news:4128C0BA-609E-4D56-B40F-4E04B93961BC@microsoft.com... > | I'm in a small corporate network running windows xp professional sp2. Some of > | the systems have the automatic update greyed out. I have tried many of the > | offered fixes servises.msc,gpedit.msc, finding the inf folder and > | reinstalling au, reregistering many of the .dll files associated with windows > | update. None of these have worked. Are there any other suggestions that i may > | try? > > >
Guest TaurArian Posted August 13, 2007 Posted August 13, 2007 Did you check the 2nd link? > Automatic Updates options are grayed out?: > http://windowsxp.mvps.org/aupolicy.htm "taipan" wrote: > TaurArian thank you for your help, but I have tried to reregister all of the > wu.dll files and even tried the kelly's-korner link. None have worked for me. > I have been thinking it might be a group policy, but not all of the computers > have this problem. do you have any other suggestions i should try? > > "TaurArian [MS-MVP]" wrote: > > > 1. Check the Service Manager for "Automatic Update" service > > Click Start, select Run and type: Services.msc > > Press Enter > > Locate the - "Automatic Update" > > Make sure the service is not disabled and started. > > > > 2. If the service is disabled and cannot be started: > > > > Go to START, Select RUN > > Type: regsvr32 wuaueng.dll > > Press Ok > > > > 3. If all else fails:- > > > > Windows Update Greyed Out - Restore (Line 179) > > http://www.kellys-korner-xp.com/xp_tweaks.htm > > > > Automatic Updates options are grayed out?: > > http://windowsxp.mvps.org/aupolicy.htm > > > > > > -- > > ==================================== > > TaurArian [MS-MVP] 2005-2008 - Australia > > ==================================== > > How to make a good post: http://www.dts-l.org/goodpost.htm > > Defending your machine: http://defendingyourmachine2.blogspot.com/ > > http://taurarian.mvps.org/index.htm > > > > Emails will not be acknowledged - please post to the newsgroup so all may benefit. > > > > > > "taipan" <taipan@discussions.microsoft.com> wrote in message > > news:4128C0BA-609E-4D56-B40F-4E04B93961BC@microsoft.com... > > | I'm in a small corporate network running windows xp professional sp2. Some of > > | the systems have the automatic update greyed out. I have tried many of the > > | offered fixes servises.msc,gpedit.msc, finding the inf folder and > > | reinstalling au, reregistering many of the .dll files associated with windows > > | update. None of these have worked. Are there any other suggestions that i may > > | try? > > > > > >
Guest taipan Posted August 14, 2007 Posted August 14, 2007 TaurArian, I have checked the second link and have scoured the group to find solutions and have tried numerous ones. Right now I can't manually download because the activeX won't install. I have finally gotten through to microsoft and have someone that might be able to help(haven't had any luck with there customer service). I'll post my findings and hopefully it will help anybody else, thanks again "TaurArian" wrote: > Did you check the 2nd link? > > > Automatic Updates options are grayed out?: > > http://windowsxp.mvps.org/aupolicy.htm > > > "taipan" wrote: > > > TaurArian thank you for your help, but I have tried to reregister all of the > > wu.dll files and even tried the kelly's-korner link. None have worked for me. > > I have been thinking it might be a group policy, but not all of the computers > > have this problem. do you have any other suggestions i should try? > > > > "TaurArian [MS-MVP]" wrote: > > > > > 1. Check the Service Manager for "Automatic Update" service > > > Click Start, select Run and type: Services.msc > > > Press Enter > > > Locate the - "Automatic Update" > > > Make sure the service is not disabled and started. > > > > > > 2. If the service is disabled and cannot be started: > > > > > > Go to START, Select RUN > > > Type: regsvr32 wuaueng.dll > > > Press Ok > > > > > > 3. If all else fails:- > > > > > > Windows Update Greyed Out - Restore (Line 179) > > > http://www.kellys-korner-xp.com/xp_tweaks.htm > > > > > > Automatic Updates options are grayed out?: > > > http://windowsxp.mvps.org/aupolicy.htm > > > > > > > > > -- > > > ==================================== > > > TaurArian [MS-MVP] 2005-2008 - Australia > > > ==================================== > > > How to make a good post: http://www.dts-l.org/goodpost.htm > > > Defending your machine: http://defendingyourmachine2.blogspot.com/ > > > http://taurarian.mvps.org/index.htm > > > > > > Emails will not be acknowledged - please post to the newsgroup so all may benefit. > > > > > > > > > "taipan" <taipan@discussions.microsoft.com> wrote in message > > > news:4128C0BA-609E-4D56-B40F-4E04B93961BC@microsoft.com... > > > | I'm in a small corporate network running windows xp professional sp2. Some of > > > | the systems have the automatic update greyed out. I have tried many of the > > > | offered fixes servises.msc,gpedit.msc, finding the inf folder and > > > | reinstalling au, reregistering many of the .dll files associated with windows > > > | update. None of these have worked. Are there any other suggestions that i may > > > | try? > > > > > > > > >
Guest TaurArian [MS-MVP] Posted August 15, 2007 Posted August 15, 2007 Await your findings with interest. K -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "taipan" <taipan@discussions.microsoft.com> wrote in message news:2FAA6197-1736-4E92-B179-FB7261FEDE2F@microsoft.com... | TaurArian, I have checked the second link and have scoured the group to find | solutions and have tried numerous ones. Right now I can't manually download | because the activeX won't install. I have finally gotten through to microsoft | and have someone that might be able to help(haven't had any luck with there | customer service). I'll post my findings and hopefully it will help anybody | else, | | thanks again | | | "TaurArian" wrote: | | > Did you check the 2nd link? | > | > > Automatic Updates options are grayed out?: | > > http://windowsxp.mvps.org/aupolicy.htm | > | > | > "taipan" wrote: | > | > > TaurArian thank you for your help, but I have tried to reregister all of the | > > wu.dll files and even tried the kelly's-korner link. None have worked for me. | > > I have been thinking it might be a group policy, but not all of the computers | > > have this problem. do you have any other suggestions i should try? | > > | > > "TaurArian [MS-MVP]" wrote: | > > | > > > 1. Check the Service Manager for "Automatic Update" service | > > > Click Start, select Run and type: Services.msc | > > > Press Enter | > > > Locate the - "Automatic Update" | > > > Make sure the service is not disabled and started. | > > > | > > > 2. If the service is disabled and cannot be started: | > > > | > > > Go to START, Select RUN | > > > Type: regsvr32 wuaueng.dll | > > > Press Ok | > > > | > > > 3. If all else fails:- | > > > | > > > Windows Update Greyed Out - Restore (Line 179) | > > > http://www.kellys-korner-xp.com/xp_tweaks.htm | > > > | > > > Automatic Updates options are grayed out?: | > > > http://windowsxp.mvps.org/aupolicy.htm | > > > | > > > | > > > -- | > > > ==================================== | > > > TaurArian [MS-MVP] 2005-2008 - Australia | > > > ==================================== | > > > How to make a good post: http://www.dts-l.org/goodpost.htm | > > > Defending your machine: http://defendingyourmachine2.blogspot.com/ | > > > http://taurarian.mvps.org/index.htm | > > > | > > > Emails will not be acknowledged - please post to the newsgroup so all may benefit. | > > > | > > > | > > > "taipan" <taipan@discussions.microsoft.com> wrote in message | > > > news:4128C0BA-609E-4D56-B40F-4E04B93961BC@microsoft.com... | > > > | I'm in a small corporate network running windows xp professional sp2. Some of | > > > | the systems have the automatic update greyed out. I have tried many of the | > > > | offered fixes servises.msc,gpedit.msc, finding the inf folder and | > > > | reinstalling au, reregistering many of the .dll files associated with windows | > > > | update. None of these have worked. Are there any other suggestions that i may | > > > | try? | > > > | > > > | > > >
Guest taipan Posted August 20, 2007 Posted August 20, 2007 I have finally got my options back in automatic updates. After a few emails with microsoft they were finally able to solve my problem. To solve it one has to go regedit goto HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate and rightclick on the folder windowsupdate. goto export and save it for backup. then delete the folder and all its subfolders. still in regedit goto HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters in this folder look at Service.dll.double click on it and look to see if the value data is "C:\windows\system32\wuauserv.dll" if not make sure to change it to this. then restart your machine. I don't guarantee that this will work for everyone and changing items from the registry, without a backup is not advised, but hopefully this will help anyone having similar problems.
Guest TaurArian [MS-MVP] Posted August 21, 2007 Posted August 21, 2007 Thanks for the feed back taipan. K -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "taipan" <taipan@discussions.microsoft.com> wrote in message news:5612EF4A-535B-4958-8396-D8A4AA136B37@microsoft.com... |I have finally got my options back in automatic updates. After a few emails | with microsoft they were finally able to solve my problem. To solve it one | has to go | | regedit | goto HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate | and rightclick on the folder windowsupdate. | goto export and save it for backup. | then delete the folder and all its subfolders. | | still in regedit | goto | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters | in this folder look at Service.dll.double click on it and look to see if the | value data is | "C:\windows\system32\wuauserv.dll" if not make sure to change it to this. | | then restart your machine. | | I don't guarantee that this will work for everyone and changing items from | the registry, without a backup is not advised, but hopefully this will help | anyone having similar problems. |
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