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Error number: 0x80070020


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Guest Learner
Posted

I'm trying to install windows xp update. First I get this message "We've made

improvements to our website. To download the new version of the software and

begin using Windows Update, please click Install Now".

 

After downloading files I get this message: "Error number: 0x80070020".

 

Any one can help me please.

Guest TaurArian [MS-MVP]
Posted

You receive a "0x80070020 The process cannot access the file because it is being used by

another process" error message when you try to download an update from Windows Update or

from Microsoft Update

http://support.microsoft.com/default.aspx?scid=kbEN-US883825

If you're running SpyBot S&D's "teatimer" then you'll need to end the process in task

manager - thanks to VBBob

 

 

--

====================================

TaurArian [MS-MVP] 2005-2008 - Australia

====================================

How to make a good post: http://www.dts-l.org/goodpost.htm

Defending your machine: http://defendingyourmachine2.blogspot.com/

http://taurarian.mvps.org/index.htm

 

Emails will not be acknowledged - please post to the newsgroup so all may benefit.

 

 

"Learner" <Learner@discussions.microsoft.com> wrote in message

news:AF4516C9-BDE9-45FE-AF32-8ADA67EBF8E3@microsoft.com...

| I'm trying to install windows xp update. First I get this message "We've made

| improvements to our website. To download the new version of the software and

| begin using Windows Update, please click Install Now".

|

| After downloading files I get this message: "Error number: 0x80070020".

|

| Any one can help me please.

|

|

Guest sillyolpom
Posted

I was tearing my hair out with this , in the end - as usual-

the answer was easy - I had turned off my virus scanner ( avg )

and spybot but I had overlooked spybots teatimer ! once I'd turnd

that off the prooblem was solved ! :) ctrl+ alt + delete

selsct processes..... scroll down to TeaTImer and disable .. then

try the Update again ..\

 

 

Good luck :)

"Learner" wrote:

> I'm trying to install windows xp update. First I get this message "We've made

> improvements to our website. To download the new version of the software and

> begin using Windows Update, please click Install Now".

>

> After downloading files I get this message: "Error number: 0x80070020".

>

> Any one can help me please.

>

>

  • 1 month later...
Posted

If anyone out there has Spybot Search & Destroy and while trying to run

Windows update you receive the error number 0x80070020 and this message:

 

"Windows Update has encountered an error and cannot display the

requested page".

 

I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D.

 

Bring up Spybot S&D and click on mode.....then select advanced mode....click

yes in the pop up box.

 

Then click tools at lower left....then click resident.....then uncheck the

Resident "Tea Timer" box.

 

X out and that should do it and hopefully most will be able to get the

Windows updates.

 

You can go back after updating and put "Tea Timer" back on by following the

above steps. You may have to do the same thing next time you update unless

Spybot S&D fixes the glitch in the meantime.

 

PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of

settings on your computer.

 

 

 

"Learner" wrote:

> I'm trying to install windows xp update. First I get this message "We've made

> improvements to our website. To download the new version of the software and

> begin using Windows Update, please click Install Now".

>

> After downloading files I get this message: "Error number: 0x80070020".

>

> Any one can help me please.

>

>

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