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Guest susanh
Posted

i have McAffee installed covering all my security needs and with this, i have

all updates with it and all scans done only come up with one or two viruses

which it fixes. but the past 2 days, i have a symbol on my task bar that

comes up and says i have a virus and to download virus protect pro. i also

have another one that comes up and says that i need to download dr antispy.

how do i get rid of these symbols and alerts as they keep popping up on my

screen and are quite annoying.

Guest Malke
Posted

susanh wrote:

> i have McAffee installed covering all my security needs and with this, i have

> all updates with it and all scans done only come up with one or two viruses

> which it fixes. but the past 2 days, i have a symbol on my task bar that

> comes up and says i have a virus and to download virus protect pro. i also

> have another one that comes up and says that i need to download dr antispy.

> how do i get rid of these symbols and alerts as they keep popping up on my

> screen and are quite annoying.

 

Your computer is infested with malware. The malware is what is giving

you that message. Do the preparatory steps here:

 

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

Then do the specific steps here:

 

http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan

 

When all else fails, run HijackThis and post your log in one of the

specialty forums listed at the link above (not here, please).

 

Standard caveat: If the procedures look too complex - and there is no

shame in admitting this isn't your cup of tea - take the machine to a

professional computer repair shop (not your local version of

BigStoreUSA). Please be aware that not all local shops are skilled at

removing malware and even if they are, your computer may be so infested

that Windows will need to be clean-installed. Have all your data backed

up before you take the machine into a shop.

 

 

Malke

--

Elephant Boy Computers

http://www.elephantboycomputers.com

"Don't Panic!"

MS-MVP Windows - Shell/User

Guest Frank Saunders, MS-MVP OE/WM
Posted

"susanh" <susanh@discussions.microsoft.com> wrote in message

news:66395FD3-28B7-40EE-A397-7149D69AD2BC@microsoft.com...

>i have McAffee installed covering all my security needs

 

I guess it doesn't cover all of them.

> and with this, i have

> all updates with it and all scans done only come up with one or two

> viruses

> which it fixes. but the past 2 days, i have a symbol on my task bar that

> comes up and says i have a virus and to download virus protect pro. i also

> have another one that comes up and says that i need to download dr

> antispy.

> how do i get rid of these symbols and alerts as they keep popping up on my

> screen and are quite annoying.

 

You have a malware infection. See Malke's answer. Follow ALL of the

instructions at

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

--

Frank Saunders, MS-MVP OE/WM

Do not send mail.

Guest David H. Lipman
Posted

From: "susanh" <susanh@discussions.microsoft.com>

 

| i have McAffee installed covering all my security needs and with this, i have

| all updates with it and all scans done only come up with one or two viruses

| which it fixes. but the past 2 days, i have a symbol on my task bar that

| comes up and says i have a virus and to download virus protect pro. i also

| have another one that comes up and says that i need to download dr antispy.

| how do i get rid of these symbols and alerts as they keep popping up on my

| screen and are quite annoying.

 

 

 

Two part reply..

 

Perform Part 1 then perform Part 2.

 

It is suggested that you execute each tool in Normal Mode then in Safe Mode.

 

 

 

Part 1

-----------

 

Use noahdfear's SmitFraud, SpyAxe, SpyFalcon, et. al., removal tool -- SmitRem.exe

http://noahdfear.geekstogo.com/click%20counter/click.php?id=1

 

http://www.bleepingcomputer.com/forums/topic43659.html

 

 

Part 2

-----------

 

S!ri's SmitfraudFix

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

 

 

 

* * * Please report back your results * * *

 

 

--

Dave

http://www.claymania.com/removal-trojan-adware.html

http://www.ik-cs.com/got-a-virus.htm

Guest cbgerry
Posted

You are infected with "hijackware" or also called "ransomware" ... it

is definately fake and needs to be removed.

 

Go Here and perform a HiJackThis Log - I am the Forum Owner...

 

[[[ Or just go here for full How To Instructions:

http://www.bluecollarpc.org/_mgxroot/page_10736.html ]]]

 

 

Hi Jack This Logs ~ Custom (Members)

http://bluecollarpc.net/phpbb2/index.php

BlueCollarPC.Net/.Org does not approve of public disclosure of

everything in HiJackThis Logs. We have a website form to post them in

private with the custom trimmed results posted here and removal

instructions. Registered Members may post their HJT Log if you see no

breach of personal information.

 

 

Hi Jack This Logs Forum (Public)

Our Hi Jack This Logs Forum (Public) is for Analysis Response for

HiJackThis Logs posted on our BlueCollarPC.Org Website Form - HERE:

http://www.bluecollarpc.org/_mgxroot/page_10736.html

.....This is convenient for persons not wishing to register as Forum

Members and communications are through response emails to their

HiJackThis Log posted at our web-form. Being then posted here through

the process also allows inputs from Members that will aid in a

successful resolution of detection and removal of any malwares

present. (NOTE This was a Public Forum but had to be closed as

Internet Scumbags anywhere like to post inappropriate material - sorry

for the rest of us, everything has to be Moderated ! )

Guest Richard Urban
Posted

Just one program - even McAfee - is NOT going to supply you with all of your

security needs. This you have found out, the hard way.

 

You also need a couple of good anti spyware/anti malware programs in

addition to what you already have.

 

You can check out Ad-Aware and Spy Sweeper. They are both top notch.

 

If I were you I would get rid of McAfee altogether and use quality

individual programs, instead of a program suite.

 

--

 

 

Regards,

 

Richard Urban

Microsoft MVP Windows Shell/User

(For email, remove the obvious from my address)

 

 

 

"susanh" <susanh@discussions.microsoft.com> wrote in message

news:66395FD3-28B7-40EE-A397-7149D69AD2BC@microsoft.com...

>i have McAffee installed covering all my security needs and with this, i

>have

> all updates with it and all scans done only come up with one or two

> viruses

> which it fixes. but the past 2 days, i have a symbol on my task bar that

> comes up and says i have a virus and to download virus protect pro. i also

> have another one that comes up and says that i need to download dr

> antispy.

> how do i get rid of these symbols and alerts as they keep popping up on my

> screen and are quite annoying.

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