Guest Ambush Posted August 13, 2007 Posted August 13, 2007 Hi i have installed a few important update for my hp laptop and after restarting it the blue screen comes up and then restarts the pc where i am forced to go on the safe mode with access to the server to go on the internet. I would like to know how to solve this problem please and what could be the cause of this? This is the first time that windows update has ever crashed anyone of my laptops
Guest DL Posted August 13, 2007 Posted August 13, 2007 What update? Maybe you installed a hardware update Manually run winupdate & review history to see what you installed. "Ambush" <Ambush@discussions.microsoft.com> wrote in message news:B3843673-8FA3-4A22-8A5A-CB20A938AFF1@microsoft.com... > Hi i have installed a few important update for my hp laptop and after > restarting it the blue screen comes up and then restarts the pc where i am > forced to go on the safe mode with access to the server to go on the > internet. I would like to know how to solve this problem please and what > could be the cause of this? This is the first time that windows update has > ever crashed anyone of my laptops
Guest PA Bear Posted August 14, 2007 Posted August 14, 2007 Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin DTS-L.org Ambush wrote: > Hi i have installed a few important update for my hp laptop and after > restarting it the blue screen comes up and then restarts the pc where i am > forced to go on the safe mode with access to the server to go on the > internet. I would like to know how to solve this problem please and what > could be the cause of this? This is the first time that windows update has > ever crashed anyone of my laptops
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