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Vista Windows Update ERROR 800B0100


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Guest Skip R
Posted

Maybe someone can help??? Windows Update simply won't update under using

Vista Home Premium, 32 bit. (Either automatically or manually.)

 

When I click on 'check for updates for your computer'

to manually check for updates, I receive an error message saying...

 

WINDOWS COULD NOT SEARCH FOR NEW UPDATES

Error(s) found:

Code 800B0100 Get Help

 

I click on 'get help' and error code 800B0100 is NOT listed.

 

 

I have 'googled' the error code and have found some others with the same

problem, but none had yet gotten results. So, I really don't expect to

either, but I thought I would at least try. VERY frustrating.

Posted

Yeah, I get the same problem too. I spoke to a MS tech yesterday, and he

tried a bunch of stuff on my computer but nothing worked. With patch Tuesday

today, I get more of the same error. He suggested that might have to

reinstall vista. considering that I installed it 2 months ago, that realy

sucks.

 

"Skip R" wrote:

> Maybe someone can help??? Windows Update simply won't update under using

> Vista Home Premium, 32 bit. (Either automatically or manually.)

>

> When I click on 'check for updates for your computer'

> to manually check for updates, I receive an error message saying...

>

> WINDOWS COULD NOT SEARCH FOR NEW UPDATES

> Error(s) found:

> Code 800B0100 Get Help

>

> I click on 'get help' and error code 800B0100 is NOT listed.

>

>

> I have 'googled' the error code and have found some others with the same

> problem, but none had yet gotten results. So, I really don't expect to

> either, but I thought I would at least try. VERY frustrating.

>

Guest Robert Aldwinckle
Posted

"Skip R" <skiprhoades@gmail.com> wrote in message

news:937F22DA-7E05-4054-8926-4628C7552254@microsoft.com...

> Maybe someone can help??? Windows Update simply won't update under using

> Vista Home Premium, 32 bit. (Either automatically or manually.)

>

> When I click on 'check for updates for your computer'

> to manually check for updates, I receive an error message saying...

>

> WINDOWS COULD NOT SEARCH FOR NEW UPDATES

> Error(s) found:

> Code 800B0100 Get Help

>

> I click on 'get help' and error code 800B0100 is NOT listed.

 

 

What do you get if you enter in a cmd window:

 

net helpmsg 256

 

>

>

> I have 'googled' the error code and have found some others with the same

> problem, but none had yet gotten results. So, I really don't expect to

> either, but I thought I would at least try. VERY frustrating.

 

 

Try a web search?

 

http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1012881&SiteID=25

 

(via Live Search for

(0x800b0100 OR 800b0100) MSFT site:microsoft.com

)

 

Most of the hits from the above search were contained in the results

of a WGA diagnostic report. I think the above link shows you where

those users probably got that diagnostic tool. Try it and see if it

can improve your symptom decription.

 

Also you may get some other ideas by reading the discussions that the

above query brings up. The syntax should be valid for Google as well

as Live Search.

 

 

Good luck

 

Robert Aldwinckle

---

  • 2 months later...
Posted

"Robert Aldwinckle" wrote:

> "Skip R" <skiprhoades@gmail.com> wrote in message

> news:937F22DA-7E05-4054-8926-4628C7552254@microsoft.com...

> > Maybe someone can help??? Windows Update simply won't update under using

> > Vista Home Premium, 32 bit. (Either automatically or manually.)

> >

> > When I click on 'check for updates for your computer'

> > to manually check for updates, I receive an error message saying...

> >

> > WINDOWS COULD NOT SEARCH FOR NEW UPDATES

> > Error(s) found:

> > Code 800B0100 Get Help

> >

> > I click on 'get help' and error code 800B0100 is NOT listed.

>

>

> What do you get if you enter in a cmd window:

>

> net helpmsg 256

>

>

> >

> >

> > I have 'googled' the error code and have found some others with the same

> > problem, but none had yet gotten results. So, I really don't expect to

> > either, but I thought I would at least try. VERY frustrating.

>

>

> Try a web search?

>

> http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1012881&SiteID=25

>

> (via Live Search for

> (0x800b0100 OR 800b0100) MSFT site:microsoft.com

> )

>

> Most of the hits from the above search were contained in the results

> of a WGA diagnostic report. I think the above link shows you where

> those users probably got that diagnostic tool. Try it and see if it

> can improve your symptom decription.

>

> Also you may get some other ideas by reading the discussions that the

> above query brings up. The syntax should be valid for Google as well

> as Live Search.

>

>

> Good luck

>

> Robert Aldwinckle

> ---

>

>

>

>

Posted

"Robert Aldwinckle" wrote:

> "Skip R" <skiprhoades@gmail.com> wrote in message

> news:937F22DA-7E05-4054-8926-4628C7552254@microsoft.com...

> > Maybe someone can help??? Windows Update simply won't update under using

> > Vista Home Premium, 32 bit. (Either automatically or manually.)

> >

> > When I click on 'check for updates for your computer'

> > to manually check for updates, I receive an error message saying...

> >

> > WINDOWS COULD NOT SEARCH FOR NEW UPDATES

> > Error(s) found:

> > Code 800B0100 Get Help

> >

> > I click on 'get help' and error code 800B0100 is NOT listed.

>

>

> What do you get if you enter in a cmd window:

>

> net helpmsg 256

>

>

> >

> >

> > I have 'googled' the error code and have found some others with the same

> > problem, but none had yet gotten results. So, I really don't expect to

> > either, but I thought I would at least try. VERY frustrating.

>

>

> Try a web search?

>

> http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1012881&SiteID=25

>

> (via Live Search for

> (0x800b0100 OR 800b0100) MSFT site:microsoft.com

> )

>

> Most of the hits from the above search were contained in the results

> of a WGA diagnostic report. I think the above link shows you where

> those users probably got that diagnostic tool. Try it and see if it

> can improve your symptom decription.

>

> Also you may get some other ideas by reading the discussions that the

> above query brings up. The syntax should be valid for Google as well

> as Live Search.

>

>

> Good luck

>

> Robert Aldwinckle

> ---

>

>

> I'm glad to hear that I'm not alone on this issue and that other's are experiencing the same problem. Apparently this is a common problem. I also googled looking for solutions and also contacted support services. A technician also had me try a couple things which didn't work, and after reporting my results, I haven't heard back. I contacted technical support from the company that made my computer, and they told me that Microsoft apparently hasn't come up with a fix for this problem, yet. We may be waiting awhile.

 

Draco

>

Guest TaurArian [MS-MVP]
Posted

"draco" <draco@discussions.microsoft.com> wrote in message

news:35D6719A-FBDE-4CE9-AB26-BAE8B7A9B043@microsoft.com...

|

|

| "Robert Aldwinckle" wrote:

|

| > "Skip R" <skiprhoades@gmail.com> wrote in message

| > news:937F22DA-7E05-4054-8926-4628C7552254@microsoft.com...

| > > Maybe someone can help??? Windows Update simply won't update under using

| > > Vista Home Premium, 32 bit. (Either automatically or manually.)

| > >

| > > When I click on 'check for updates for your computer'

| > > to manually check for updates, I receive an error message saying...

| > >

| > > WINDOWS COULD NOT SEARCH FOR NEW UPDATES

| > > Error(s) found:

| > > Code 800B0100 Get Help

| > >

| > > I click on 'get help' and error code 800B0100 is NOT listed.

| >

| >

| > What do you get if you enter in a cmd window:

| >

| > net helpmsg 256

| >

| >

| > >

| > >

| > > I have 'googled' the error code and have found some others with the same

| > > problem, but none had yet gotten results. So, I really don't expect to

| > > either, but I thought I would at least try. VERY frustrating.

| >

| >

| > Try a web search?

| >

| > http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1012881&SiteID=25

| >

| > (via Live Search for

| > (0x800b0100 OR 800b0100) MSFT site:microsoft.com

| > )

| >

| > Most of the hits from the above search were contained in the results

| > of a WGA diagnostic report. I think the above link shows you where

| > those users probably got that diagnostic tool. Try it and see if it

| > can improve your symptom decription.

| >

| > Also you may get some other ideas by reading the discussions that the

| > above query brings up. The syntax should be valid for Google as well

| > as Live Search.

| >

| >

| > Good luck

| >

| > Robert Aldwinckle

| > ---

| >

| >

| > I'm glad to hear that I'm not alone on this issue and that other's are experiencing

the same problem. Apparently this is a common problem. I also googled looking for

solutions and also contacted support services. A technician also had me try a couple

things which didn't work, and after reporting my results, I haven't heard back. I

contacted technical support from the company that made my computer, and they told me that

Microsoft apparently hasn't come up with a fix for this problem, yet. We may be waiting

awhile.

|

| Draco

 

 

1. Try:-

Click Start, select Run, now type in:

regsvr32 wintrust.dll

Press Okay

 

Try WU.

 

and/or

 

2. Try:

Click Start, select Run, now type in:

CMD

(Note this opens the command prompt windows)

 

Now type in the following (noting to press Enter after each line)

 

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

 

Try WU

 

--

====================================

TaurArian [MS-MVP] 2005-2008 - Australia

====================================

How to make a good post: http://www.dts-l.org/goodpost.htm

Defending your machine: http://defendingyourmachine2.blogspot.com/

http://taurarian.mvps.org/index.htm

 

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